Dell Vostro 15 7510, Руководство по обслуживанию

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Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows 10 operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its
factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their
primary operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at
www.dell.com/support .
Real-Time Clock (RTC Reset)
The Real Time Clock (RTC) reset function allows you or the service technician to recover Dell systems from No POST/No
Power/No Boot situations. The legacy jumper enabled RTC reset has been retired on these models.
Start the RTC reset with the system powered off and connected to AC power. Press and hold the power button for twenty five
(25) seconds. The system RTC Reset occurs after you release the power button.
Flashing BIOS (USB key)
Steps
1. Follow the procedure from step 1 to step 7 in " Flashing the BIOS " to download the latest BIOS setup program file.
2. Create a bootable USB drive. For more information see the knowledge base article 000145519 at www.dell.com/support .
3. Copy the BIOS setup program file to the bootable USB drive.
4. Connect the bootable USB drive to the computer that needs the BIOS update.
5. Restart the computer and press
F12 when the Dell logo is displayed on the screen.
6. Boot to the USB drive from the One Time Boot Menu .
7. Type the BIOS setup program filename and press Enter .
8. The BIOS Update Utility appears. Follow the instructions on the screen to complete the BIOS update.
Flashing the BIOS
About this task
You may need to flash (update) the BIOS when an update is available or when you replace the system board.
Follow these steps to flash the BIOS:
Steps
1. Turn on your computer.
2. Go to
www.dell.com/support .
3. Click Product support , enter the Service Tag of your computer, and then click Search .
NOTE: If you do not have the Service Tag, use the product ID or manually browse for your computer model.
4. Click Drivers & downloads > Find drivers .
5. Select the operating system installed on your computer.
6. Scroll down the page and expand
BIOS .
7. Click Download to download the latest version of the BIOS for your computer.
Troubleshooting 83