Check the jam clearance area
1
Lift the scanner unit.
2
Remove the jam clearance cover.
Notes:
•
Squeeze the snap to lift the jam clearance cover.
•
Make sure that the printhead is moved to the side and away from the jammed paper.
3
Firmly grasp the paper on both sides, and then gently pull it out.
Note:
Make sure all paper fragments are removed.
Troubleshooting
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