S
ELECT
YOUR
PRINTER
FROM
THE
P
RINT
DIALOG
BEFORE
SENDING
THE
JOB
Note:
This solution applies to Macintosh users only.
1
With a document open, choose
File
>
.
2
From the printer pop-up menu, choose your printer, and then click
.
If your printer does not appear in the Printer list, then choose
Add Printer
. From the list of printers in the Default
tab, select your printer, and then click
Add
.
If your printer does not appear in the list, then try either of the following:
•
For a USB-connected printer, remove and then reconnect the USB cable.
•
For a printer that is wirelessly connected, see the Wireless troubleshooting section.
M
AKE
SURE
THE
JOB
IS
NOT
PAUSED
M
AKE
SURE
YOUR
PRINTER
IS
SET
AS
THE
DEFAULT
PRINTER
R
ECONNECT
THE
PRINTER
POWER
SUPPLY
1
Turn off the printer.
Note:
Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.
2
Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.
3
After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall
outlet.
4
Turn on the printer.
R
EMOVE
AND
RECONNECT
THE
USB
CABLE
CONNECTED
TO
YOUR
PRINTER
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
.
Note:
If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
EMOVE
AND
REINSTALL
THE
PRINTER
SOFTWARE
Troubleshooting
123