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Notes, cautions, and warnings

NOTE:

A NOTE indicates important information that helps you make better use of your product.

CAUTION:

A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING:

A WARNING indicates a potential for property damage, personal injury, or death.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other

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2016 - 09

Rev. A00

Содержание thunderbolt TB16

Страница 1: ...Dell Thunderbolt Dock TB16 User Guide ...

Страница 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2016 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2016 09 Rev A00 ...

Страница 3: ...xternal Monitors 18 Updating the graphics drivers for your computer 18 Configuring your Monitors 18 Display Resolution Table 22 9 Technical specifications 23 LED Status Indicators 23 Power Adapter LED 23 Cable LED 23 Docking Status Indicator 23 Docking Specifications 24 Input Output I O Connectors 26 10 Removing the Thunderbolt 3 Type C Cable 27 11 Frequently asked questions 32 12 Troubleshooting ...

Страница 4: ... each one into the laptop CAUTION You must update your computer s BIOS and the Dell Docking Station drivers to the latest versions available at www dell com support before using the docking station Older BIOS versions and drivers could result in the docking station not being recognized by your computer or not functioning optimally Please see the Important Information chapter for detailed instructi...

Страница 5: ...own below Ensure that you have received all the components and contact Dell see your invoice for contact information if something is missing Docking Station with Thunderbolt 3 Type C cable 180 W 240 W Power Adapter Power Cord Quick Setup Guide QSG 2 Package Contents 5 ...

Страница 6: ...Safety Environmental and Regulatory Information 6 Package Contents ...

Страница 7: ...Hardware Requirements Before using the docking station ensure that your laptop or PC has a Thunderbolt 3 Type C port 3 Hardware Requirements 7 ...

Страница 8: ...IMPORTANT The dock button is designed to replicate your system s power button If you connect the TB16 to supported Dell computers the dock button will work like your computer s power button and you can use it to power on sleep force shutdown the computer NOTE The dock button is not functional if connected to non supported Dell computers or non Dell computers 4 8 Identifying Parts and Features ...

Страница 9: ... Identifying Parts and Features Back Kensington Lock slot USB 2 0 port HDMI port USB 3 0 port DisplayPort Mini and Full Line out VGA port Power connector Network connector RJ 45 Identifying Parts and Features 9 ...

Страница 10: ...to ensure optimal performance Search for your system model name under Select a Product selection or enter the service tag of your system to locate the Drivers Downloads page on the Dell support website www dell com support Change the Operating System to view all available updates for your system Flash the latest Basic Input Output System BIOS for the system This is available in the BIOS section In...

Страница 11: ...IOS and drivers from www dell com support drivers 2 Connect the AC adapter to a power outlet Then connect the AC adapter to the 7 4 mm DC in power input on the Dell Thunderbolt Dock TB16 Figure 3 Connecting the AC Adapter 6 Quick Setup of Hardware 11 ...

Страница 12: ... behavior can be disabled in your BIOS Setup option Wake on Dell USB C Docks 4 Follow the on screen instructions to give the Dell Thunderbolt Dock permission to connect to your computer See Thunderbolt Driver Settings for more information 5 Connect multiple displays to the docking station as needed NOTE Computers requiring more than 130 W power input must also be connected to their own power adapt...

Страница 13: ... Thunderbolt Device to the system The Thunderbolt icon appears in the system tray 2 An Authentication window pops up for the user to select the connection setting 3 Right click on the Thunderbolt icon to View Attached Thunderbolt Devices 7 Thunderbolt Settings and Security Options 13 ...

Страница 14: ...4 Right click on the Thunderbolt Icon to view Thunderbolt Settings 14 Thunderbolt Settings and Security Options ...

Страница 15: ...5 Click Details to view Thunderbolt driver firmware version details Thunderbolt Settings and Security Options 15 ...

Страница 16: ...evices connected to the Thunderbolt adapter port prior to booting the system can be used in pre boot As long as the device remains connected it will continue to function within the operating system regardless of the Security Level set in BIOS 3 Enable Thunderbolt Adapter Pre boot Modules Disabled by default When enabled this setting will allow PCIe devices that are connected through a Thunderbolt ...

Страница 17: ... when enabled prevents pre SL2 capable peripherals from connecting to a PC thereby preventing a potential HW spoofing of an approved device to generate a DMA exploit beyond what is prevented with SL1 DisplayPort Only Automatically connect to DisplayPort devices only No Thunderbolt adapter or PCIe devices are allowed to connect In the BIOS of a Dell Thunderbolt enabled PC you will be able to config...

Страница 18: ...ll the Intel Media Adapter Graphics Driver applicable to your computer b Second install the nVidia Discrete Graphics Driver applicable to your computer 2 For AMD Discrete Graphics solutions on the Latitude E Family and Mobile Precision computers a First install the Intel Media Adapter Graphics driver applicable to your computer b Second install the AMD Discrete Graphics driver applicable to your c...

Страница 19: ...4 Click Display Setup of External Monitors 19 ...

Страница 20: ...5 Click Display and select Multiple Displays 20 Setup of External Monitors ...

Страница 21: ...6 Select your preferred Display Mode 7 Select and arrange your displays to your preferred style and then click Apply for the changes to take effect Setup of External Monitors 21 ...

Страница 22: ...cial Graphics Mode NOTE If higher resolution monitors are used the Intel Graphics driver will make a judgement based on monitor specifications and display configurations Some resolutions may not be supported and so will be removed from the Intel Graphics Media Control Panel NOTE Resolution support is also dependent on the monitor s Extended Display Identification Data EDID resolution NOTE The 5K r...

Страница 23: ... Solid White Cable LED Table 3 Cable LED indicator State LED Behavior Connected to a Dell Thunderbolt enabled PC Solid White Docking Status Indicator Table 4 Docking Station LED Indicators State LED Behavior Docking station is receiving power from power adapter Solid White Table 5 RJ 45 LED Indicators Link Speed Indicators Ethernet Activity Indicator 10 Mb Green Yellow Flashing 100 Mb Orange 1 Gb ...

Страница 24: ... 3 Type C port Audio Ports Headset connector x 1 Line out x 1 Network Port Gigabit Ethernet RJ 45 x 1 USB Ports 2 Front USB 3 0 Ports one with PowerShare 1 Rear USB 3 0 Port 2 Rear USB 2 0 Ports 1 Rear Thunderbolt 3 Type C Port DC in Port one 7 4 mm DC in port USB Type C cable length 0 5 m Buttons Sleep Wakeup Power LED Front status indicator 24 Technical specifications ...

Страница 25: ... W Network Standby Power Consumption 5 8 W Dimension 145 mm x 145 mm x 52 mm Weight 720 g minimum VESA Mounting options Yes via Dell Docking Station Mounting Kit Table 6 Dell Thunderbolt Dock TB16 Power Adapter Adapter Specifications E4 180 W E4 240 W Input voltage 100 VAC to 240 VAC 100 VAC to 240 VAC Input current max 2 34 A 3 5 A Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz Output current 9 23...

Страница 26: ...o Ports mini DisplayPort x 1 DisplayPort x 1 HDMI x 1 VGA x 1 Thunderbolt 3 Type C x 1 Input Output Ports USB 2 0 x 2 USB 3 0 x 2 USB 3 0 PowerShare x 1 Thunderbolt 3 Type C x 1 7 4 mm DC in x 1 Gigabit Ethernet RJ 45 x 1 Headset connector x 1 Line out connector x 1 26 Technical specifications ...

Страница 27: ... 3 Type C Cable The Dell Thunderbolt Dock TB16 is shipped with the Thunderbolt 3 Type C cable attached To remove change the cable follow these steps 1 Turn over the docking station 10 Removing the Thunderbolt 3 Type C Cable 27 ...

Страница 28: ...2 Peel back the rubber safety shield as shown 28 Removing the Thunderbolt 3 Type C Cable ...

Страница 29: ...3 Remove the two M2 5 x 5 screws Removing the Thunderbolt 3 Type C Cable 29 ...

Страница 30: ...4 Lift and remove the metal cable bracket 30 Removing the Thunderbolt 3 Type C Cable ...

Страница 31: ...5 Pull out the USB Type C cable from its connector inside the docking station Removing the Thunderbolt 3 Type C Cable 31 ...

Страница 32: ... TB16 attached you will not see this page because the Security level is overridden to No Security in this case When you are asked to approve a Thunderbolt device you may select Always Connect if you do not have any security concerns to always allow the Thunderbolt device connection to your system Or you may select Connect Only Once or Do Not Connect if you do have concerns 7 Why does it take a lon...

Страница 33: ...Frequently asked questions 33 ...

Страница 34: ... You can enable the video output using the Intel Graphics Control Panel or refer to the User Guide of your computer If only one monitor is shown while the other is not go to the Intel Graphics Control Panel and under Multiple Displays select the output for the second monitor If three monitors are connected to the docking station then the docking station will only support a maximum of two external ...

Страница 35: ...puter Check the USB ports Try plugging the USB device into another port First power off the docking station by disconnecting the Type C cable and then removing the power adapter from the dock Then power on the docking station by connecting the power adapter to the dock before connecting the Type C cable to your computer 6 The HDCP content is not displayed on the attached monitor Dell Dock and Dell...

Страница 36: ...ion is ON 3 Disconnect and then re connect the Thunderbolt 3 Type C cable to your computer 13 Peripherals connected to the docking station do not work in a pre OS environment Thunderbolt Boot Support is by default disabled in BIOS Setup on your Dell computer With such default setting the docking station and the peripherals connected to the docking station do not work in a pre OS environment If the...

Страница 37: ...port and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link ...

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