Troubleshooting
141
If the device cannot power on due to system corruption, take either of
these recovery actions:
Reset your device to the default state
1
Press and hold the power button
and then touch the
Power off
option on the screen to turn off the device.
2
Press and hold the volume up button
.
3
Without releasing the volume up button, press and hold the power button
, until the device turns on the configuration screen.
4
Press the volume up button
or the volume down button
to
move the highlight bar on the screen to the
Factory Reset
option.
5
Press the power button
to start the reset process.
6
Wait for the device to reboot.
Start software recovery
1
Connect an SD card to your computer.
2
On your computer, go to
support.dell.com
and follow the instructions to
download the software upgrade package to the SD card.
NOTE:
The device only recognizes the software upgrade package as
“Update.pkg”. Rename the downloaded package to “Update.pkg” if it is
not named so.
3
Disconnect the SD card from the computer and install the SD card into the
device.
4
Follow steps 1 to 3 in
Reset your device to the default state
to turn on the
configuration screen.
5
Press the volume up button
or the volume down button
to
move the highlight bar to the
Software upgrade via Update.pkg on SD
card
option, and press the power button
to confirm your selection.
6
Press the power button
to confirm and start software recovery.
7
Wait for the device to load files and reboot the system.
LG7_bk0.book Page 141 Thursday, January 27, 2011 2:16 PM
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