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Troubleshooting

Dell 27 Monitor

Select option:

Dell 27 Monitor

Select the

icon to run the built-in diagnostics.

Carefully inspect the screen for abnormalities.

Press the Up button (button 1) on the back cover again. The color of the
screen changes to grey.

Inspect the display for any abnormalties.

Repeat step 6 and 7 to inspect the display in red, green, blue, black, white and
text pattern screens.

The test is complete when the text pattern screen appears. To exit, press the Up
button (button 1) again.

If you do not detect any screen abnormalties upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.

Содержание SE2722HR

Страница 1: ...Monitor Model SE2722HR Regulatory Model SE2722HRc Dell SE2722HR Monitor User s Guide ...

Страница 2: ...or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2021 07 Rev A00 ...

Страница 3: ...view 12 Bottom view 12 Monitor specifications 13 14 Resolution specifications 15 Preset display modes 16 Physical characteristics 19 Environmental characteristics 20 Plug and play capability 21 LCD monitor quality and pixel policy 21 Ergonomics 22 Handling and moving your display 24 Maintenance guidelines 25 Cleaning your monitor 25 Setting up the monitor 26 ...

Страница 4: ...nitor 34 Using the control buttons 34 Control buttons 35 Using the OSD lock function 35 Use the Lock menu to lock the button s 35 Use the front panel control button to lock the button s 36 To unlock the button s 37 OSD controls 39 Using the On Screen Display OSD menu 40 Accessing the OSD menu 40 Setting the maximum resolution 53 Tilt Extension 54 Troubleshooting 55 Self Test 55 Built in diagnostic...

Страница 5: ... 5 Appendix 63 FCC notices U S Only and other regulatory information63 Contacting Dell 63 ...

Страница 6: ...f dropped or hit sharply Always be sure that your monitor is electrically rated to operate with the AC power available in your location Keep the monitor at room temperature Excessively cold or hot conditions can have an adverse effect on the liquid crystal of the display Connect the power cable from the monitor to a wall outlet that is near and accessible See Connecting your monitor Do not place a...

Страница 7: ...the table below If any component is missing contact Dell For more information see Contacting Dell NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Display Stand riser Stand base Power cable varies by countries HDMI 1 4 cable ...

Страница 8: ...8 About your monitor VESA cover i https www dell com SE2722HR Dell SE2722HR HDMI 1 2 1 4 HDMI HDMI MI HDMI MI HDMI HDMI 2 6 5 1 2 21 i 5 3 1 2 2 1 Quick Setup Guide Safety and Regulatory Information ...

Страница 9: ...n VESA 100 mm mounting holes for flexible mounting solutions Security lock slot 0 3 W in Standby Mode Supports Dell Display Manager Optimize eye comfort with a TÜV certified flicker free screen TÜV certified ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to help optimize eye comfort WARNING If your power cable is attached to a three pin plug ensure that...

Страница 10: ...uttons To access the On Screen Display OSD menu For more information see Using the control buttons 2 Power On Off button with LED indicator To turn the monitor on or off Solid white light indicates that the monitor is turned on and functioning normally Blinking white light indicates that the monitor is in Standby Mode ...

Страница 11: ...el Moniteur écran plat 液晶顯示器 Model No Modelo N de modelo 型號 모델명 モデル番号 SE2722HRc 輸入電源交流電壓100 240伏特 1 6安培 50 60赫茲 정격입력 Entrada de energía 100 240V 50 60Hz 1 6A SVC Tag 1234567 Express Service Code 123 456 789 0 S N CN 02T1G0 TV100 04F 001V A00 Date of Mfg 生产日期生產日期 Nov 2020 F40G270I70015A HF DELL SE2722HR 液晶显示器型号 SE2722HR 输入电源 100 240V 50 60Hz 1 6A 中国制造 1 Back View with monitor stand Label Descrip...

Страница 12: ...Use 1 Security lock slot Secures monitor with security cable lock cable lock sold separately See Securing your monitor using Kensington lock optional 2 Power port Connect the power cable 3 HDMI port Connect your computer with HDMI cable 4 VGA port Connect your computer with VGA cable purchased separately ...

Страница 13: ...el per inch PPI 81 Viewing angle Horizontal Vertical 178 typical 178 typical Luminance output 250 cd m typical Contrast ratio 1000 to 1 typical Faceplate coating Anti glare with 3H hardness Backlight LED edgelight system Response time Gray to Gray Normal mode 8ms Fast mode 5ms Extreme mode 4ms NOTE The 4 ms gray to gray mode is achievable in the Extreme mode to reduce visible motion blur and incre...

Страница 14: ...el width edge of monitor to active area Top Left Right Bottom 12 89 mm 12 71 mm 16 11 mm Adjustability Tilt Swivel Slant Adjust 5 to 21 N A N A Dell display manager compatibility Easy Arrange and other key features Security Security lock slot cable lock sold separately ...

Страница 15: ... SE2722HR Horizontal scan range 30 kHz to 83 kHz automatic Vertical scan range 56 Hz to 75 Hz VGA 48 Hz to 75 Hz HDMI automatic Maximum preset resolution 1920 x 1080 at 75 Hz HDMI 1920 x 1080 at 60 Hz VGA NOTE This monitor supports AMD FreeSync technology ...

Страница 16: ...ty Horizontal Vertical 640 x 480 31 47 60 0 25 175 640 x 480 37 5 75 0 31 5 720 x 400 31 47 70 0 28 32 800 x 600 37 88 60 0 40 800 x 600 46 86 75 0 49 5 1024 x 768 48 36 60 0 65 1024 x 768 60 02 75 0 78 75 1152 x 864 67 5 75 0 108 1280 x 1024 63 98 60 0 108 1280 x 1024 79 98 75 0 135 1600 x 900 60 60 108 1920 x 1080 67 5 60 148 5 1920 x 1080 83 89 75 174 5 ...

Страница 17: ...rity Horizontal Vertical 640 x 480 31 47 60 0 25 175 640 x 480 37 5 75 0 31 5 720 x 400 31 47 70 0 28 32 800 x 600 37 88 60 0 40 800 x 600 46 86 75 0 49 5 1024 x 768 48 36 60 0 65 1024 x 768 60 02 75 0 78 75 1152 x 864 67 5 75 0 108 1280 x 1024 63 98 60 0 108 1280 x 1024 79 98 75 0 135 1600 x 900 60 60 108 1920 x 1080 67 5 60 148 5 ...

Страница 18: ...n 3 51 5 kWh TEC 3 1 As defined in EU 2019 2021 and EU 2019 2013 2 Max brightness and contrast setting 3 Pon Power consumption of On Mode measured with reference to Energy Star test method TEC Total energy consumption in kWh measured with reference to Energy Star test method This document is informational only and reflects laboratory performance Your product may perform differently depending on th...

Страница 19: ...7 in Dimensions without stand Height 369 61 mm 14 55 in Width 623 30 mm 24 54 in Depth 55 56 mm 2 19 in Stand dimensions Height 173 83 mm 6 84 in Width 290 07 mm 11 42 in Depth 199 87 mm 7 87 in Weight Weight with packaging 6 44 kg 14 20 lb Weight with stand assembly and cables 4 70 kg 10 65 lb Weight without stand assembly no cables 3 87 kg 8 55 lb Weight of stand assembly 0 60 kg 1 32 lb Front f...

Страница 20: ...r the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 10 to 90 non condensing Shipping 10 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft Thermal dissipation 75 11 BTU hour maximum 5...

Страница 21: ...ings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating your monitor LCD monitor quality and pixel policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or...

Страница 22: ...e of the monitor 3 Take regular and frequent breaks for 20 minutes every two hours 4 Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks 5 Perform stretches to relieve tension in the neck arm back and shoulders during the breaks Make sure that the monitor screen is at eye level or slightly lower when you are sitting in front of the mon...

Страница 23: ...y to organize your work so that you do not have to sit and work for extended periods of time Try to stand or get up and walk around at regular intervals Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard oor feet at on the and at wrists relaxed below eye level keyboard of the user monitor scre...

Страница 24: ...rials Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor When lifting or moving the monitor ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage When transporting the monitor avoid any sudden shock or vibration to it When lifting or moving the monitor do not turn t...

Страница 25: ...sible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor...

Страница 26: ...ur monitor If you are connecting a third party stand see the documentation that shipped with the stand To attach the monitor stand 1 Follow the instructions on the flaps of packaging box to remove the stand from the top cushion that secures it 2 Connect the stand base to the stand riser 1 2 3 Slide the tabs on the stand assembly into the slots on the monitor and press the stand assembly down to sn...

Страница 27: ...Setting up the monitor 27 4 Open the monitor protective cover install the VESA screw cover 5 Place the monitor in an upright position ...

Страница 28: ... time It is recommend to route the cables through the cable management slot before you connect them to the monitor To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect the HDMI cable from your monitor to the computer Connecting the HDMI Cable HDMI HDMI HDMI MI HDMI MI 3 Connect the power cables from your computer and monitor into a wall outlet 1...

Страница 29: ...Setting up the monitor 29 Organizing cables Use cable management slot on stand assembly to route the cables connected to your monitor HDMI MI HDMI MI 4 Turn on the Monitor ...

Страница 30: ...itor to prevent it from falling accidentally The security lock slot is located at the bottom of the monitor head See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lo...

Страница 31: ...e following procedure is applicable only for the stand that shipped with your monitor If you are connecting a third party stand see the documentation that shipped with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion at the edge of the desk 2 Tilt the stand downwards to access to the release button 3 Using a long screwdrover press the release button ...

Страница 32: ...32 Setting up the monitor 4 While keeping the release button pressed push the stand out 5 To remove the VESA cover Press the dimple on the VESA cover to release it from the back of the display ...

Страница 33: ... mounting bracket from the wall mounting kit to the display 5 To mount the monitor on the wall see the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight load bearing capacity of 15 48 kg NOTE When using the display fasten the LCD to a wall using a cord or chain that can support the weight of the monitor in ord...

Страница 34: ...ur monitor Operating your monitor Turning on the monitor Press the button to turn on the monitor Using the control buttons Use the control buttons at the bottom edge of the monitor to adjust the image being displayed ...

Страница 35: ...turn to the OSD main menu 5 Power button with power status light To turn the monitor on or off Solid white light indicates the monitor is turned on and functioning normally Blinking white light indicates the monitor is in Standby Mode Using the OSD lock function You can lock the front panel control buttons to prevent access to the OSD menu and or power button Use the Lock menu to lock the button s...

Страница 36: ...unlock the Buttons refer to the User s Guide Yes No SE2722HR 3 Select Yes to lock the buttons Once locked pressing any control button will display the lock icon Use the front panel control button to lock the button s 1 Press and hold Button 4 for four seconds a menu appears on the screen 2 Select one of the following options ...

Страница 37: ... the monitor using the power button 3 Menu and Power Buttons lock Use this option to lock OSD menu and power button to turn off the monitor 4 Built in Diagnostics Use this option to run the built in diagnostics see Built in diagnostics To unlock the button s Press and hold Built in diagnostics button button 4 for four seconds until a menu appears on the screen The following table describes the opt...

Страница 38: ...ption 1 Menu Buttons unlock Select this option to unlock OSD menu function 2 Power Button unlock Use this option to unlock power button to turn off the monitor 3 Menu and Power But tons unlock Use this option to unlock OSD menu and power button 4 Built in Diagnostics Use this option to run the built in diagnostics see Built in diagnostics ...

Страница 39: ...e image settings 1 2 3 4 Control Buttons Description 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK button to confirm your selection in a menu 4 Back Use the Back button to go back to the previous menu ...

Страница 40: ...5 75 ource Others Personalize Menu Color Display B Auto Adjust rightness Contrast Dell 27 Monitor 2 Press the and buttons to move between the setting options As you move from one icon to another the option is highlighted 3 Press the or or button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press and then use the and buttons according to the indicator...

Страница 41: ...he button to increase the brightness and press the button to decrease the brightness min 0 max 100 Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The contrast function adjusts the degree of difference between darkness and lightness on the ...

Страница 42: ... on a black screen as the monitor self adjusts to the current input Auto Adjust allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Display NOTE Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables This...

Страница 43: ...t Select Auto Select to scan for available input signals Reset Input Source Select this option to restore default Input Source Color Use color to adjust the color setting mode Others Personalize Menu Color Display B Auto Adjust rightness Contrast Dell 27 Monitor Input Source Preset Modes Input Color Format Standard Reset Color RGB Preset Modes When you select preset modes you can choose Standard C...

Страница 44: ...Loads color settings ideal for movies FPS Loads color settings ideal for First Person Shooter games RTS Loads color settings ideal for Real Time Strategy games RPG Loads color settings ideal for Role Playing games Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows ...

Страница 45: ...deo image to green or purple This is used to adjust the desired flesh tone color Use or to adjust the hue from 0 to 100 Press to increase the green shade of the video image Press to increase the purple shade of the video image NOTE Hue adjustment is available only when you select Movie FPS RTS or RPG mode Saturation This feature can adjust the color saturation of the video image Use or to adjust t...

Страница 46: ...o Adjusts the image ratio to 16 9 4 3 Horizontal Position VGA input only Use or to move image left and right Minimum is 0 Maximum is 100 Vertical Position VGA input only Use or to move image up and down Minimum is 0 Maximum is 100 Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock VGA input only The Pixel Clock feature enables ...

Страница 47: ...rtuguese Russian Simplified Chinese or Japanese Transpar ency Select this option to change the menu transparency by pressing the and buttons from 0 to 100 Timer OSD hold time sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seconds Lock Controls user access to adjustments User can select one ...

Страница 48: ...ess Contrast Reset Personalization Shortcut Key 1 Select one of the following Preset Modes Brightness Contrast Auto Adjust Input Source or Aspect Ratio and set it as shortcut key 1 Shortcut Key 2 Allow you to select one of the following Preset Modes Brightness Contrast Auto Adjust Input Source Aspect Ratio to set the shortcut key 2 Power But ton LED Allows you to set the power LED indicator On in ...

Страница 49: ...27 Monitor Display Info Reset Others Factory Reset LCD Conditioning DDC CI Service Tag Current 1920x1080 75Hz Input Source HDMI Model Dell SE2722HR DDC CI DDC CI Display Data Channel Command Interface al lows you to adjust the monitor settings using software on your computer Select Off to turn of this feature Enable this feature for best user experience and optimum performance of your monitor Inpu...

Страница 50: ...st Dell 27 Monitor Display Info DDC CI LCD Conditioning Service Tag Reset Others Factory Reset Off On Service Tag Display the Service Tag number of the monitor Input Source Others Personalize Menu Color Display B Auto Adjust rightness Contrast Dell 27 Monitor Display Info DDC CI LCD Conditioning Reset Others Factory Reset On ABCDEFG Off Service Tag Reset Others Reset all settings under the Others ...

Страница 51: ...R When the monitor enters Standby Mode the following message appears Dell P2418HZ Dell 27 Monitor Entering Standby Mode SE2722HR Dell P2418HZ Dell 27 Monitor Entering Standby Mode SE2722HR If VGA or HDMI cable is not connected a foating dialog box as shown below appears The monitor will enter Standby Mode after 4 minutes if left at this state Dell P2418HZ Dell 27 Monitor No HDMI Cable The display ...

Страница 52: ...52 Operating your monitor Dell P2418HZ Dell 27 Monitor No VGA Cable The display will go into Standby mode in 4 minutes www dell com SE2722HR SE2722HR ...

Страница 53: ...hoose display and select the correct display model number 4 Click Display adapter properties 5 Click List All Modes on the new pop up window and select 1920 x 1080 6 Click OK and OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to www dell ...

Страница 54: ...54 Troubleshooting Tilt Extension 5 21 NOTE The stand is detached when the monitor is shipped from the factory ...

Страница 55: ...r 2 Disconnect all video cables from the monitor This way the computer doesn t have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell P2418HZ Dell 27 Monitor No HDMI Cable The display will go into Standby mode in 4 minutes www dell com SE2722HR...

Страница 56: ...bleshooting 4 Turn Off your monitor and reconnect the video cable then turn on your computer and the monitor If your monitor remains dark after you reconnect the cables check your video controller and computer ...

Страница 57: ...can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode 1 5 2 3 4 To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold the Exit button button 4 for four sec...

Страница 58: ...e color of the screen changes to grey 7 Inspect the display for any abnormalties 8 Repeat step 6 and 7 to inspect the display in red green blue black white and text pattern screens The test is complete when the text pattern screen appears To exit press the Up button button 1 again If you do not detect any screen abnormalties upon using the built in diagnostic tool the monitor is functioning proper...

Страница 59: ...and contrast controls using the OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected via the Input Source menu Poor Focus Eliminate video extension cables Reset the monitor to Factory Settings Factory Reset Change the video resolution to the correct aspect ratio Shaky Jit...

Страница 60: ...ble connector Run the built in diagnostics Synchronization Problems Reset the monitor to Factory Settings Factory Reset Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Issues Do not perform any troubleshooting steps Contact Dell imme...

Страница 61: ...n diagnostics Image retention from a static image left on the monitor for a long period of time Set the screen to turn off after a few minutes of screen idle time These can be adjusted in Windows Power Options or Mac Energy Saver setting Alternatively use a dynamically changing screensaver Video Ghosting or Overshooting Change the Response Time in the Display OSD to Normal Fast or Extreme dependin...

Страница 62: ...Check if the OSD menu is locked If yes press and hold the Exit button button 4 for four seconds to unlock No Input Signal when user controls are pressed Check the signal source Ensure the computer is not in Standby Mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the computer or ...

Страница 63: ...w dell com regulatory_compliance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some se...

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