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Troubleshooting Your Projector

Troubleshooting Your Projector

If you experience problems with your projector, see the following troubleshooting

tips. If the problem persists, contact Dell™ (see Contacting Dell™ on page 125).

Problem

Possible Solution

No image appears on the

screen

• Ensure that you have chosen the correct

input source on the INPUT SOURCE

menu.

• Ensure the external graphics port is

enabled. If you are using a Dell™ laptop

computer, press

(Fn+F8). For

other computers, see your respective

documentation. If images are not displayed

properly, please upgrade the video driver of

your computer. For Dell computers, see

support.dell.com.

• Ensure that all the cables are securely

connected. See "Connecting Your

Projector" on page 12.

• Ensure that the pins of the connectors are

not bent or broken.

• Ensure that the lamp is securely installed

(see "Changing the Lamp" on page 116).

• Use

Test Pattern

in the

Projector Settings

of the Advanced Settings

menu. Ensure

that the colors of the test pattern are

correct.

Содержание S500

Страница 1: ...Dell S500 S500wi Projector User s Guide ...

Страница 2: ...aterials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc DLP and DLP logo are trademarks of TEXAS INSTRUMENTS INCORPORATED Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks a...

Страница 3: ... Using VGA Cables 16 Connecting a Computer Using a RS232 cable 17 Connecting a Computer by USB Cable 18 Connecting a Computer Using Wireless 19 Connecting a DVD Player 20 Connecting a DVD Player Using an S Video Cable 20 Connecting a DVD Player Using a Composite Video Cable 21 Connecting a DVD Player Using a Component Video Cable 22 Connecting a DVD Player Using a HDMI Cable 23 Connecting to Local...

Страница 4: ...aising the Projector Height 30 Lowering the Projector Height 30 Adjusting the Projector Focus 31 Cleaning the Projector s Mirror Process 31 Adjusting Projection Image Size 32 Using the Control Panel 34 Using the Remote Control 36 Using the Interactive Pen for S500wi only 39 OSD warning messages low battery 40 OSD warning messages out of range 40 Combinations of buttons 40 Using the Wrist Strap for...

Страница 5: ...E 51 AUTO ADJUST 52 BRIGHTNESS CONTRAST 53 VIDEO MODE 53 VOLUME 54 AUDIO INPUT 54 ADVANCED SETTINGS 54 LANGUAGE 72 HELP 72 Wireless Networking Installation 73 Enable Wireless on the Projector 74 Install the Wireless Application Software on Your Computer 75 S500 or S500wi Wireless Application Software 78 Presentation to Go PtG Installation 82 PtG Viewer 83 Photo Viewer 83 PtG Photo Function Introdu...

Страница 6: ...ring the Network Setting 88 Accessing Web Management 88 Make Application Token 107 4 Troubleshooting Your Projector 108 Troubleshooting your Interactive Pen 112 Guiding Signals 114 Interactive Pen LED Guiding Signals 115 Changing the Lamp 116 5 Specifications 118 6 Contacting Dell 125 Contacting eInstruction 126 7 Appendix Glossary 127 ...

Страница 7: ... all the items shown below Ensure that you have all the items and contact Dell if anything is missing S500 S500wi Package Contents Power cable 1 8 m VGA cable VGA to VGA AAA Batteries 2 Remote control CD User s Guide and Documentation Cable cover USB cable USB A to USB B ...

Страница 8: ...8 Your Dell Projector Only for S500wi Package Contents Interactive Pen Wrist strap Nib Interwrite Workspace CD 2 m Mini USB cable USB A to Mini USB B 5 m Mini USB cable USB A to Mini USB B ...

Страница 9: ... 9 About Your Projector 1 Control panel 2 Focus tab 3 Lens 4 IR receivers 5 Lamp cover 6 Mounting holes for wall mount Screw hole M4 x 10 mm depth Recommended torque 10 kgf cm 7 Tilt adjustment wheel Top View Bottom View ...

Страница 10: ...or 5 Ensure the projector operates between ambient temperatures 5 ºC to 35 ºC 6 Do not try to touch the ventilation outlet as it can become very hot after the projector has been turned on or immediately after it is turned off 7 Do not look into the lens while the projector is on as it may cause injury to your eyes 8 Do not place any objects near or in front of the projector or cover its lens while...

Страница 11: ...r near microwave ovens NOTE Do not attempt to wall mount the projector by yourself It should be installed by a qualified technician Recommended Projector Wall Mount Kit P N N4MYM For more information see the Dell Support website at support dell com For more information see the Safety Information that shipped with your projector The S500 S500wi projector can only be used indoors ...

Страница 12: ...Video connector 14 VGA A output monitor loop through connector 5 S Video connector 15 Power cord connector 6 VGA A input D sub connector 16 Audio B right channel input connector 7 VGA B input D sub connector 17 Audio B left channel input connector 8 HDMI connector 18 Microphone connector 9 Mini USB Mini Type B connector for remote mouse Interactive function and firmware upgrade 19 Audio output con...

Страница 13: ...ss Dongle Your projector must be installed with a wireless dongle if you want to use the wireless networking option Refer to Wireless Networking Installation on page 73 The wireless dongle is not shipped with your S500 projector You can purchase it on the Dell website at www dell com NOTE Wireless dongle embedded for S500wi 1 Unscrew and take off the wireless cover 2 Plug in the wireless dongle 3 ...

Страница 14: ...ojector comes with a cable cover You can find cable cover in your projector s box Follow the following steps to assemble the cable cover and your projector 1 Locate the cable cover in the projector s box 2 Assemble the cable cover to your projector at the Right ...

Страница 15: ...ting to a Computer Connecting a Computer Using a VGA Cable NOTE The Mini USB cable must be connected if you want to use the Page Up and Page Down features on the remote control 1 Power cord 2 VGA to VGA cable 3 USB A to Mini USB B cable ...

Страница 16: ...rojector Monitor Loop Through Connection Using VGA Cables NOTE Only one VGA cable is shipped with your projector An additional VGA cable can be purchased on the Dell website at www dell com 1 Power cord 2 VGA to VGA cable ...

Страница 17: ...Projector 17 Connecting a Computer Using a RS232 cable NOTE The RS232 cable is not shipped with your projector Consult a professional installer for the cable and RS232 remote control software 1 Power cord 2 RS232 cable ...

Страница 18: ...jector Connecting a Computer by USB Cable NOTE Plug and Play Only one USB cable is shipped with your projector An additional USB cable can be purchased on the Dell website at www dell com 1 Power cord 2 USB A to USB B cable ...

Страница 19: ... wireless connector and properly configured to detect another wireless connection Refer to your computer s documentation on how to configure a wireless connection NOTE Your projector must be installed wireless dongle if you want to use the wireless networking Refer to Wireless Networking Installation on page 73 ...

Страница 20: ... a DVD Player Connecting a DVD Player Using an S Video Cable NOTE The S Video cable is not shipped with your projector You can purchase the S Video extension 50 ft 100 ft cable on the Dell website at www dell com 1 Power cord 2 S Video cable ...

Страница 21: ...VD Player Using a Composite Video Cable NOTE The Composite Video cable is not shipped with your projector You can purchase the Composite Video Extension 50 ft 100 ft cable on the Dell website at www dell com 1 Power cord 2 Composite Video cable ...

Страница 22: ...Using a Component Video Cable NOTE The VGA to Component Video cable is not shipped with your projector You can purchase the VGA to Component Video Extension 50 ft 100 ft cable on the Dell website at www dell com 1 Power cord 2 VGA to Component Video cable ...

Страница 23: ...g Your Projector 23 Connecting a DVD Player Using a HDMI Cable NOTE The HDMI cable is not shipped with your projector You can purchase the HDMI cable on the Dell website at www dell com 1 Power cord 2 HDMI cable ...

Страница 24: ...project an image and control the projector that is connected to a network through a RJ45 cable NOTE The RJ45 cable is not shipped with your projector You can purchase the RJ45 cable on the Dell website at www dell com 1 Power cord 2 RJ45 cable Local Area Network LAN ...

Страница 25: ...nal Installation Options Installation for Driving Automatic Screen NOTE Use a 12 V DC plug in 1 7 mm ID x 4 00 mm OD x 9 5 mm shaft to connect the automatic screen to the projector 12 V DC Plug 1 Power cord 2 12 V DC Plug 3 Automatic Screen ...

Страница 26: ...rojector Connection With Commercial RS232 Control Box NOTE The RS232 cable is not shipped with your projector Consult a professional technician to obtain the cable 1 Power cord 2 RS232 cable 3 Commercial RS232 control box ...

Страница 27: ...onnecting Your Projector 27 Connecting With Your Interactive Pen for S500wi only 1 Power cord 2 VGA to VGA cable 3 USB A to Mini USB B cable 4 12 V DC Plug 5 Motorized Projection Screen 6 Interactive Pen ...

Страница 28: ...e three options available for your computer and projector connections a use a Mini USB cable b use a LAN cable need to install the Dell Wireless Application Software c use WLAN need to install the Dell Wireless Application Software If you use a LAN or WLAN connection ensure that Wireless LAN is turned on first 3 Automation Screen is optional 4 If the distance between your computer laptop and proje...

Страница 29: ...jector 5 By default the input source of the projector is set to VGA A Change the input source of the projector if necessary 6 If you have multiple sources connected to the projector press the Source button on the remote control or control panel to select the desired source See Using the Control Panel on page 34 and Using the Remote Control on page 36 to locate the Source button Turning Your Projec...

Страница 30: ...perature to stabilize 4 Disconnect the power cord from the electrical outlet and the projector Adjusting the Projected Image Raising the Projector Height 1 Raise the projector to the desired display angle and use the two tilt adjustment wheels to fine tune the display angle Lowering the Projector Height 1 Lower the projector and use the two tilt adjustment wheels to fine tune the display angle 1 T...

Страница 31: ...t the power cord 2 Let the projector cool for at least 30 minutes 3 Use air blower bulb to blow off dust on the mirror or gently wipe the mirror by using a microfiber cleaning cloth Do not scrub the surface of the mirror It may scratch the mirror CAUTION Do not spray cleaners or solvents directly on the projector WARNING Cleaning a wall mounted projector can result in a fall or injury You can remo...

Страница 32: ...32 Using Your Projector Adjusting Projection Image Size S500 S500wi Projector to screen distance ...

Страница 33: ...09 cm 184 cm X 115 cm 195 cm X 122 cm 206 cm X 129 cm 218 cm X 136 cm Min WxH 64 17 X 40 16 68 50 X 42 91 72 44 X 45 28 76 77 X 48 03 81 10 X 50 79 85 83 X 53 54 163 cm X 102 cm 174 cm X 109 cm 184 cm X 115 cm 195 cm X 122 cm 206 cm X 129 cm 218 cm X 136 cm Hd Max 50 00 127 cm 53 54 136 cm 56 69 144 cm 59 84 152 cm 63 39 161 cm 67 32 171 cm Min 50 00 127 cm 53 54 136 cm 56 69 144 cm 59 84 152 cm 6...

Страница 34: ...is displayed 3 Up Keystone adjustment Press to navigate through the On Screen Display OSD Menu items Press to adjust image distortion caused by tilting the projector 40 35 degrees 4 Right Source Press to navigate through the On Screen Display OSD Menu items Press to toggle through Analog RGB Composite Component YPbPr via VGA HDMI and S Video sources when multiple sources are connected to the proje...

Страница 35: ...ng one of the following problems could be occurring Lamp is reaching its end of usable life Lamp module is not properly installed Lamp driver failure Color wheel failure For more information see Troubleshooting Your Projector on page 108 and Guiding Signals on page 114 9 TEMP warning light If the TEMP amber indicator is on or blinking one of the following problems could be occurring Internal tempe...

Страница 36: ... Your Projector On on page 29 and Turning Your Projector Off on page 29 2 Enter Press to confirm the selection 3 Right Press to navigate through the On Screen Display OSD Menu items 4 Down Press to navigate through the On Screen Display OSD Menu items 11 12 13 4 3 1 5 7 8 9 2 6 10 24 19 18 20 21 22 23 25 26 15 16 17 14 ...

Страница 37: ...e NOTE The Mini USB cable must be connected if you want to use the Page Down feature 10 Keystoneadjustment Press to adjust image distortion caused by tilting the projector 40 35 degrees 11 S Video Press to choose S Video source 12 Video Press to choose Composite Video source 13 Video mode The projector has preset configurations that are optimized for displaying data presentation slides or video mo...

Страница 38: ... the image 21 Volume up Press to increase the volume 22 Volume down Press to decrease the volume 23 Freeze Press to pause the screen image then press Freeze again to unfreeze the image 24 VGA Press to choose VGA source 25 Source Press to switch between Analog RGB Composite Component YPbPr via VGA HDMI and S Video source 26 Auto Adjust Press to synchronize the projector with the input source Auto a...

Страница 39: ...or write When the nib is engaged it works like left clicking your mouse to draw or write NOTE If the nib is engaged the Pen will switch to Draw mode and the button function will be temporarily disabled When the nib wears out change the nib head as shown below 1 2 5 6 3 4 7 8 Top View Bottom View Unlock Lock ...

Страница 40: ...ears on the screen Hold Function Hold the Function button for 2 seconds and the Function mean will appear on the screen Use Left Right to move up down and use Function to enter apply 2 Left This button acts like the left click button of a mouse 3 Function Functions available are listed in the OSD Menu Set function see page 70 NOTE Double clicking the Function button will act as Undo if supported b...

Страница 41: ...or 41 When Toggle is selected in the Set Function menu press the Function button to select Normal Draw Stable mode NOTE Interactive pen cannot support Windows Mouse property function Switch primary and secondary buttons ...

Страница 42: ...the wrist strap as a safety precaution in case of loss of grip on the Interactive Pen and prevent damage to the Interactive Pen surrounding objects or injury to other people 1 Feed the cord on the wrist strap through the connector holder 2 Wear the wrist strap on your wrist ...

Страница 43: ... Press the tab to lift the battery compartment cover 2 Check the polarity marking on the batteries 3 Insert the batteries and align their polarity correctly according to the marking in the battery compartment NOTE Avoid mixing different types of batteries or using new and old batteries together 4 Slip the battery cover back 1 2 3 4 ...

Страница 44: ...nd turn off when the battery is fully charged When charging is finished you can unplug the mini USB cable or keep the cable connected and use the Interactive Pen while it s charging NOTE For first time use it takes at least 4 5 hours to fully charge the battery A fully charged battery will allow 25 hours of non stop use or up to 4 weeks in standby CAUTION The lithium battery is only rechargeable a...

Страница 45: ...e Docking Charger on the Dell website at www dell com LED Indicator on Docking Charger 1 Power LED light 2 Mini USB connector 3 Power switch 4 Power cord connector Green LED Solid On When the docking charger is switched on the Green LED will turn solid ON Green LED Off The Green LED will turn Off when the docking charger is switched off Front View Back View ...

Страница 46: ...nce battery is fully charged the LED will turn OFF indicating Charge Complete Amber LED Flashing If the Amber LED starts FLASHING 0 4sec ON 0 6sec OFF 1sec per flashing cycle it indicates no charging takes place Charger error or bad battery is identified Model Interactive Projector Pen Charging Station Power Supply Input AC 100 240 V 50 60 Hz 0 2 A Output DC 5 V 1 A Maximum temperature 40 ºC ...

Страница 47: ... the battery is fully discharged you won t be able to turn the Interactive Pen on by pressing its nib left right or set function buttons To charge the battery you can follow the following steps to install 1 Connect the power cable to the wall outlet 2 Plug the Interactive Pen into the Mini USB port of the docking charger 3 Turn On the power switch on the docking charger ...

Страница 48: ...ght will be lit all the time until the charging completed NOTE For first time use it takes at least 4 5 hours to fully charge the battery A fully charged battery will allow up to 25 hours of non stop use or up to 4 weeks in standby CAUTION If your docking charger cannot charge contact DELL ...

Страница 49: ...mote Control NOTE Actual operating range may slightly differ from the diagram Weak batteries will also prevent the remote control from properly operating the projector Operating range Angle 20 Distance 7 m 22 97 feet Angle D istance Angle Dist anc e ...

Страница 50: ...de Can support multiple pens up to 10 pens connecting to one projector but the pens cannot be used simultaneously Actual operating range may slightly differ from the diagram The projector brightness decay will affect the operating range of the pen Distance Angle Angle Dista nce Operating range Angle Distance 0 20 45 9 m 29 53 feet 7 m 22 97 feet 5 m 16 4 feet ...

Страница 51: ...control When an item is selected the color changes to dark blue Use the or buttons on the control panel or remote control to adjust the settings To go back to the Main Menu press the button on the control panel or the remote control To exit the OSD press the Menu button directly on the control panel or the remote control NOTE OSD structure and set are the same for the S500 and S500wi models INPUT ...

Страница 52: ...WIRELESS DISPLAY Press to access the projector s Wireless Guide screen See Wireless Guide screen on page 75 USB DISPLAY Allows you to via the USB cable display the computer laptop screen from your projector USB VIEWER Allows you to display photo and PPT files from your USB flash See Presentation to Go PtG Installation on page 82 AUTO ADJUST Auto Adjust automatically adjusts the projector s Horizon...

Страница 53: ...of the image CONTRAST Use and to adjust the display contrast VIDEO MODE The Video Mode menu allows you to optimize the display image Presentation Bright Movie sRGB provides more accurate color representation and Custom set your preferred settings NOTE If you adjust the settings for Brightness Contrast Saturation Sharpness Tint and Advanced the projector automatically switches to Custom ...

Страница 54: ...se the volume and to decrease the volume AUDIO INPUT The Audio Input menu allows you to select your audio input source The options are Audio A Audio B HDMI Wireless LAN and Microphone ADVANCED SETTINGS The Advanced Settings menu allows you to change settings for Image Display Projector Wireless LAN Menu Power and Information ...

Страница 55: ...the colors red green and blue WHITE INTENSITY Press and use and to display white intensity COLOR SPACE Allows you to select the color space The options are RGB YCbCr and YPbPr VGA OUTPUT Select On or Off the VGA output function at projector standby status Default is Off IMAGE SETTINGS IN VIDEO MODE Select and press to activate image settings The image settings menu provides the following options C...

Страница 56: ...crease the amount of green in the image available for NTSC only WHITE INTENSITY Press and use and to display white intensity COLOR SPACE Allows you to select the color space The options are RGB YCbCr and YPbPr VGA OUTPUT Select On or Off the VGA output function at projector standby status Default is Off NOTE Saturation Sharpness and Tint are only available when the input source is from Composite o...

Страница 57: ...e phase of the display signal with the graphic card If you experience an unstable or flickering image use Tracking to correct it This is a fine adjustment ASPECT RATIO Allows you to select the aspect ratio to adjust how the image appears Options are Origin 16 9 and 4 3 Origin Select Origin to maintain the aspect ratio of the image projector according to the input source 16 9 The input source scale...

Страница 58: ...120 Hz signal via VGA or HDMI cable b Input a suite of 3D content via Video and S Video 3 3D Display selection will only be enabled in the Display Settings of the Advanced Settings menu when the projector detects either of the inputs mentioned above 4 3D support and refresh rate are as below a VGA HDMI 1280 x 720 120 Hz 1024 x 768 120 Hz and 800 x 600 120 Hz b Composite S Video 60 Hz c Component 4...

Страница 59: ...t a 16 9 screen image 4 3 The input source scales to fit the screen and projects a 4 3 image ZOOM Press and to zoom and view the image Adjust the image scale by pressing or and press to view on your remote control only ZOOM NAVIGATION Press to activate Zoom Navigation menu Use to navigate projection screen 3D DISPLAY Select On to start the 3D display function default is Off NOTE 1 When you want to...

Страница 60: ... If you see a discrete or overlapping image while wearing DLP 3D goggles you may need to execute Invert to get best match of left right image sequence to get the correct image For DLP 3D goggles PROJECTOR SETTINGS Select and press to activate projector settings The projector settings menu provides the following options AUTO SOURCE Select Off the default to lock the current input signal If you pres...

Страница 61: ...C1 CC2 CC3 and CC4 NOTE Closed caption option is available for NTSC only STARTUP SCREEN Default is Dell logo as wallpaper You can also select Capture Screen option to capture the screen display The following message appears on the screen NOTE To capture a full image ensure that the input signal connected to the projector is at 1280 x 800 resolution TEST PATTERN Test Pattern is used to test focus a...

Страница 62: ...ory default The below warning message appears Reset items include both computer sources and Video source settings WIRELESS LAN SETTINGS IN LAN MODE Select and press to activate Wireless LAN settings The Wireless LAN settings menu provides the following options Test Pattern 1 Test Pattern 2 ...

Страница 63: ...SS Automatically or manually assigns the IP address to the projector connected to the network SUBNET MASK Configure the Subnet Mask of the network connection GATEWAY Check the Gateway address with your network system administrator if you configure it manually DNS Check the DNS Server IP address with your network system administrator if you configure it manually STORE Press to save the changes made...

Страница 64: ...of the DHCP server to the projector connected to the wireless END IP ADDRESS Automatically or manually assigns the End IP address of the DHCP server to the projector connected to the wireless SUBNET MASK Configure the Subnet Mask of the wireless connection GATEWAY Check the Gateway address with your network system administrator if you configure it manually DNS Check the DNS Server IP address with ...

Страница 65: ...ect On to enable Menu Lock and hide the OSD menu Select Off to disable the Menu Lock If you want to disable the Menu Lock function and have the OSD disappear press the Menu button on the control panel or remote control for 15 seconds and then disable the function PASSWORD When Password Protect is enabled a Password Protect screen requesting you to enter a password will be displayed when the power ...

Страница 66: ... successful you may resume with accessing the projector s functions and its utilities 2 If you have entered an incorrect password you will be given another two chances After three invalid attempts the projector will automatically turn off NOTE If you forget your password contact DELL or a qualified service personnel 3 To disable the password function select the Disable option to close the function...

Страница 67: ...original password Then enter the new password and confirm the new password again POWER SETTINGS Select and press to activate power settings The power settings menu provides the following options S500 Change Password screen S500wi Change Password screen ...

Страница 68: ...wn before switching to power saving mode Press any button during the countdown period to stop the power saving mode You can also set a different delay period to enter power saving mode The delay period is the time you want the projector to wait without an input signal Power saving can be set to 30 60 90 or 120 minutes If an input signal is not detected during the delay period the projector turns o...

Страница 69: ...et the connector selection as Mini USB or Wireless LAN PEN SETTINGS Select and press to activate Pen settings The Pen settings menu provides the following options POINTER MOTION Allows you to select the Pointer Motion mode Normal Draw and Stable Normal In the Normal mode pressing the Left button of the Interactive Pen holds the position of the pointer for a moment This mode is best to use the Inte...

Страница 70: ...Desktop Cmd D Open Windows Explorer Cmd E Middle Mouse Double Click and Disable See Using the Interactive Pen for S500wi only on page 39 Toggle Normal Draw Stable Function as toggling among Normal Draw and Stable mode PowerPoint Annotation Function as annotating in the PowerPoint slide show Switch Windows Alt Tab Function as toggling among windows acting as the keyboard shortcut Alt Tab Esc Functi...

Страница 71: ...ts to the screen Fixed Mode When you select Fixed follow the on screen steps to complete the pairing between Projector and Interactive Pen This mode is to make sure your Interactive Pen pairing with your designated projector Once paired the Pen will automatically fix to the projector every time it turns on RESET Press and select Confirm option to reset the Pen settings INFORMATION Allows you to vi...

Страница 72: ...on menu displays the current S500 or S500wi projector settings LANGUAGE Allows you to set the language for the OSD Press to activate the Language menu HELP If you encounter problems with your projector you can access the help menu for troubleshooting ...

Страница 73: ...Intel Pentium III 800 MHz or greater b 256 MB of RAM required 512 MB or more recommended c 10 MB of available hard disk space d Super VGA supporting 800 x 600 16 bit high color or higher resolution display recommended computer and display e Ethernet adapter 10 100 bps for an Ethernet connection f A supported WLAN adapter for a WLAN connection any NDIS compliant 802 11b or 802 11g or 802 11n Wi Fi ...

Страница 74: ...ngle embedded for S500wi 2 Connect the power cable to the wall outlet and press the power button 3 Press the Menu button on your projector control panel or remote control NOTE Use and buttons to navigate and to select 4 The wireless connection default is enable See Wireless LAN Settings in Wireless Mode on page 64 5 Access the INPUT SOURCE menu select Multuple Display and then select Wireless Disp...

Страница 75: ...ngs J Wireless J Connected The image input source will be automatically switched to wireless screen when wireless option is selected in this step 6 Take note of the LOGIN CODE NETWORK NAME SSID and IP ADDRESS You will need these information to log in in later Install the Wireless Application Software on Your Computer In order to use your wireless projector you must install the software on your sys...

Страница 76: ...on When you connect to the S500 or S500wi wireless network you will lose wireless connectivity with other wireless networks NOTE Remember to turn off all proxies In Microsoft Windows Vista Click Control Panel J Internet Options J Connections J LAN Settings 8 Open your internet browser You will be automatically directed to the S500 or S500wi Web Management web page ...

Страница 77: ... not load automatically enter the IP address noted from the projector s screen in the browser s address bar 9 The S500 or S500wi Web Management page opens For first time use click Download 10 Select the appropriate operating system then click Download ...

Страница 78: ...ion because of inadequate rights on the computer please contact your network administrator S500 or S500wi Wireless Application Software Once the installation is complete the S500 or S500wi Wireless Application software will launch and will search for the projector automatically The below screen appears Login To communicate with your projector enter the Login Code provided in Step 6 of Wireless Net...

Страница 79: ... 1 Status Bar Displays IP and LOGIN CODE information Menu Click to activate the application menu Minimize button Click to minimize the application Close button Click to exit the application 2 Controls Toolbar Full screen Click to project the image in full screen Split 1 Click to project the image in the upper left corner of the screen Split 2 Click to project the image in the upper right corner of...

Страница 80: ... below for reference Frame Rate of Wireless Presentation NOTE 1 The percentage of screen variation is based on 1024 x 768 Example to display a 320 x 240 video clip on 1024 x 768 desktop the screen variation is 9 8 Split 3 Click to project the image in the lower left corner of the screen Split 4 Click to project the image in the lower right corner of the screen Stop Click to stop projection Pause C...

Страница 81: ...dby mode S3 sleep mode S4 hibernate mode when running a wireless USB Display or USB Viewer presentation Using the Menu Click to display the menu WEB MANAGEMENT Click to open the Web Management page See Managing the Projector From Web Management on page 88 SEARCH FOR PROJECTOR Click to search and connect to wireless projector MAKE APPLICATION TOKEN Click to make application token See Make Applicati...

Страница 82: ...below 1 Enable Wireless LAN function on the projector See Wireless LAN Settings in LAN Mode on page 62 NOTE When you start wireless please wait about 50 seconds to reboot the Wireless Network 2 Plug the USB Flash to your projector NOTE Only supports the JPEG format photo within 10 Mb x 40 M pixels The PtG converter can convert your PowerPoint files into PtG files See PtG Converter Lite Application...

Страница 83: ...Using Your Projector 83 PtG Viewer System will stay in this page when ready Photo Viewer ...

Страница 84: ...84 Using Your Projector PtG Photo Function Introduction Show valid PtG and Photo files which are stored in the USB disk NOTE If only one disk is detected the system will skip this step PtG Overview ...

Страница 85: ...e up down and left buttons to navigate and button on your projector s control panel or remote control to select NOTE If you enter the OSD menu while using PtG PtG navigation by the up down and left buttons will not function Button Up Down Left Right Enter PtG function Up Down Back No function Enter PtG Playback Pre Page Next Page Back No function Next Pause Photo function Up Down Back No function ...

Страница 86: ...Lite Please follow the on screen instructions to complete the setup PtG Converter Lite Application Software Please launch the PtG Converter Lite The below screen appears 1 Click to start conversion 2 Select the PowerPoint file you want to convert ...

Страница 87: ... to select the storage location and then press OK NOTE 1 If your computer does not have MS PowerPoint installed file convert will fail 2 PtG converter only supports up to 20 pages 3 PtG converter only supports conversion of ppt files to PtG files ...

Страница 88: ...ent Use Internet Explorer 5 0 and above or Firefox 1 5 and above and enter the IP address You can now access Web Management and manage the projector from a remote location NOTE Web management and set are the same for the S500 and S500wi models Home Page Access the Web Management Home page by entering the projector s IP address at the web browser See Wireless LAN Settings on page 62 Select the lang...

Страница 89: ...Using Your Projector 89 Download the Wireless Application Software See also Wireless Networking Installation on page 73 Click the Download button of the corresponding operating system of your computer ...

Страница 90: ...ttons to control how each computer s projection will appear on screen Full screen projection The presentation from the computer occupies the whole screen Split 1 The presentation from the computer appears on the upper left corner of the screen Split 2 The presentation from the computer appears on the upper right corner of the screen Split 3 The presentation from the computer appears on the lower l...

Страница 91: ... Properties Admin An administrator password is required to access the Admin page Admin Password Enter the administrator password and then click Login The default password is admin To change the password see Change Passwords on page 96 ...

Страница 92: ...92 Using Your Projector System Status Displays the Network Status Connection Status and Projector Status information ...

Страница 93: ...the following IP address to assign an IP address manually DHCP Server Setup Choose Auto to automatically set up the Start IP End IP Subnet Mask Default Gateway and DNS Server address from a DHCP server or Disable to disable this function Wireless Setup Choose Enabled to set up the Region SSID SSID Broadcast Channel Encryption and Key Choose Disable to disable the wireless set up ...

Страница 94: ... address Port and Key information GateKeeper There are three options All Pass Allow users to access the office network via the wireless projector All Block Block users from accessing the office network via the wireless projector Internet Only Block users from the office network but still reserve Internet connection capability Set Security For SNMP Setup Write Community information Click the Apply ...

Страница 95: ...Disable Login code will not be required when logging in to the system Random Default is Random Login code will be randomly generated Use the following code Enter a 4 digit code This code will be used to log in to the system Projector Setup Set up the Model Name Projector Name Location and Contact information up to 21 characters for each field Click the Apply button to save and apply changes The pr...

Страница 96: ... Passwords This page allows you to change the administrator password Enter New Password Enter the new password Confirm New Password Enter the password again and click Apply NOTE Contact Dell if you forget your administrator password ...

Страница 97: ...Using Your Projector 97 Reset to Default Click the Apply button to restore the wireless network setup to its factory default settings ...

Страница 98: ...estart the network card for the projector after firmware upgrade is successful To start firmware update follow these steps 1 Press Browse to select the file to update 2 Click the Update button to start Wait while the system updates the firmware in your device CAUTION Do not interrupt the update process and this may cause the system to crash 3 Click OK when the update is complete ...

Страница 99: ...rol settings Power Saving Power Saving can be set to Off 30 60 90 or 120 minutes For more information see Power Saving on page 68 Alert Status There are three alert states Lamp warning Low lamp life and Temperature warning Your projector might lock up in protection mode if any of the alerts are activated To exit the protection mode click the Clear button to clear the Alert Status before you power ...

Страница 100: ...ation slides Bright Maximum brightness and contrast Movie For viewing movies and photos sRGB Provides a more accurate color representation Custom User preferred settings Blank Screen You can select On or Off Aspect Ratio Allows you to select the aspect ratio to adjust how the image appears Brightness Select value to adjust the brightness of the image Contrast Select value to adjust the display con...

Страница 101: ... mail Alert Test button to test the e mail alert settings SMTP Setting Out going SMTP server User name and Password should be provided by your network administrator or MIS Alert Condition You can select the abnormalities or warnings to be notified by email When any of the alert conditions occur an email will be sent to the recipients To Cc Click the Save button to the save settings NOTE E mail ale...

Страница 102: ...102 Using Your Projector Reboot System Click Reboot to reboot the system Crestron For Crestron function ...

Страница 103: ... virus I would like to remotely access the projector via Internet What socket port number should I open for it in the firewall The following are the TCP IP socket ports which the projector uses Why am I unable to access the projector via the Internet 1 Check whether your computer laptop is connected to the Internet 2 Check with your MIS or network administrator whether your computer laptop is in t...

Страница 104: ...Some SMTP servers will check whether the mail address of From correlates with the User name and Password For example you use test dell com as the mail address in From You should also use test dell com account information for the User name and the password to log in the SMTP server Why am I unable to receive the test alert email even though the projector already indicates the test mail is already s...

Страница 105: ...ojector from the list 4 Right click on its Permissions column 5 Select Allow Full Access from the pop up menu Norton AntiVirus 1 Open Norton AntiVirus Start All Programs Norton AntiVirus Norton AntiVirus 2 Click Options menu then select Norton AntiVirus 3 On the Status page select Internet Worm Protection 4 Find and select Dell S500 or S500wi Projector from the list of programs 5 Right click on it...

Страница 106: ...Projector from the list of programs then click OK 5 Click OK to confirm exceptions settings Zone Alarm 1 Open Zone Alarm Firewall Start All Programs Zone Labs Zone Labs Center 2 On the Program Control page find and select Dell S500 or S500wi Projector from the list 3 Right click on its Access Trusted column 4 Select Allow from the pop up menu 5 Right click and select Allow for the Access Internet ...

Страница 107: ...orm Plug and Show using a USB token 1 From the application software click Make Application Token 2 The following screen appears Click Next 3 Plug a flash drive into any of the USB ports on your computer Select the drive from the list then click Next 4 Click Finish to close the wizard ...

Страница 108: ...enabled If you are using a Dell laptop computer press Fn F8 For other computers see your respective documentation If images are not displayed properly please upgrade the video driver of your computer For Dell computers see support dell com Ensure that all the cables are securely connected See Connecting Your Projector on page 12 Ensure that the pins of the connectors are not bent or broken Ensure ...

Страница 109: ...mentation If images are not displayed properly please upgrade the video driver of your computer For a Dell computer see support dell com The screen does not display your presentation If you are using a portable computer press Fn F8 Image is unstable or flickering Adjust the tracking in the OSD Display Settings of the Advanced Settings menu in PC Mode only Image has vertical flickering bar Adjust t...

Страница 110: ...Lamp is burned out or makes a popping sound When the lamp reaches its end of life it may burn out and may make a loud popping sound If this occurs the projector does not turn back on To replace the lamp see Changing the Lamp on page 116 LAMP light is solid amber If the LAMP light is solid amber replace the lamp LAMP light is blinking amber If the LAMP light is blinking amber the lamp module connec...

Страница 111: ...e by pressing and holding the Power button for 10 seconds Please wait for about 5 minutes and try to power up again If the problem persists contact Dell The OSD does not appear on the screen Try to press the Menu button on the panel for 15 seconds to unlock the OSD Check the Menu Lock on page 65 The remote control is not operating smoothly or works only within a limited range The battery may be lo...

Страница 112: ...he Wireless and Network function is turned On 1 Menu Advanced Settings Wireless Network Settings Network 2 Menu Advanced Settings Wireless Network Settings Wireless Settings When using Wireless or LAN connection check if Dell Wireless Application Software is connected Only support full screen mode output Check if Photo sensor is facing towards the screen Push any key to wake up except Nib button T...

Страница 113: ...n 3D source a The 3D source is not supported b Output signal of 120 Hz is not supported Cannot use the Pen in Composite Video or S Video source Composite Video or S Video source is not supported Cannot use Nib If the Nib is worn out replace with a new Nib When using USB Display can Wireless USB function be used Wireless USB function is not supported ...

Страница 114: ...gain after the projector cools down If the problem persists contact Dell AMBER AMBER OFF Fan breakdown One of the fans has failed The projector automatically shuts down If the problem persists contact Dell OFF AMBER Flashing OFF Lamp driver breakdown The lamp driver has failed The projector automatically shuts down Unplug the power cord after three minutes then turn the display on again If this pr...

Страница 115: ...n pen pair with projector successfully after pairing mode Green and Amber LED will flash alternately continued 3 seconds Flashing 0 3s ON 0 3s OFF Flashing 0 3s OFF 0 3s ON Enter pairing mode and pair successfully in 10 seconds Pair failed mode When pen pair with projector failed after pairing mode Green and Amber LED will flash at the same time continued 3 seconds Flashing 0 3s ON 0 3s OFF Flashi...

Страница 116: ...ON Do not touch the bulb or the lamp glass at any time Projector lamps are very fragile and may shatter if touched The shattered glass pieces are sharp and can cause injury CAUTION If the lamp shatters remove all broken pieces from the projector and dispose or recycle according to state local or federal law For more information see www dell com hg 1 Turn off the projector and disconnect the power ...

Страница 117: ...lamp module has been changed the projector will automatically detect and reset the lamp hours CAUTION Lamp Disposal for the US only LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS FOR MORE INFORMATION GO TO WWW DELL COM HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW EIAE ORG FOR LAMP SPECIFIC DISPOSAL INFORMATION CHEC...

Страница 118: ...7 2 screen size Fix Throw ratio 0 3 wide and tele Projection Screen Size 77 100 inches diagonal Projection Distance 1 60 2 15 0 02 ft 0 489 m 0 655 m 6 mm Video Compatibility Composite Video S Video NTSC J M 4 43 PAL B D G H I M N Nc 60 SECAM B D G K K1 L Component Video via VGA HDMI 1080i p 720p 576i p 480i p Power Supply Universal AC 100 240 50 60 Hz with PFC input Power Consumption Normal mode ...

Страница 119: ...12 9 x 7 5 x 16 6 inches 326 8 x 191 x 420 5 mm Interactive Pen Dimensions W x H x D for S500wi only 0 88 x 0 94 x 6 66 inches 22 46 x 23 79 x 169 17 mm Environmental Operating temperature 5 ºC 35 ºC 41 ºF 95 ºF Humidity 80 maximum Storage temperature 0 ºC to 60 ºC 32 ºF to 140 ºF Humidity 90 maximum Shipping temperature 20 ºC to 60 ºC 4 ºF to 140 ºF Humidity 90 maximum 0 88 22 46 mm 6 66 169 17 m...

Страница 120: ...ant Analog Audio input One 3 5 mm stereo mini phone jack Blue and one pair of RCA connector Red White Variable audio output One 3 5 mm stereo mini phone jack Green USB type A port One USB connector for Photo PtG viewer JPG PPT format USB type B port One mini USB slave for remote support and Interactive Pen for S500wi only and One USB connector for supporting USB Display RS232 port One mini DIN 6 p...

Страница 121: ...rojector in stressful conditions which may include dusty environments under high temperatures many hours per day and abrupt powering off will most likely result in a lamp s shortened operating life span or possible lamp failure Wireless Dongle Wireless Standard IEEE802 11b g n Wireless One WiFi USB type A connector for supporting wireless dongle Embedded WiFi USB interface S500 is optional OS envi...

Страница 122: ...command Syntax From PC to Projector H AC SoP CRC ID SoM COMMAND Example Power ON Command Send low byte firstly 0xBE 0xEF 0x10 0x05 0x00 0xC6 0xFF 0x11 0x11 0x01 0x00 0x01 Control Commands List To view the latest RS232 code go to the Dell Support site at Support dell com Connection settings Value Baud Rate 19 200 Data Bits 8 Parity None Stop Bits 1 ...

Страница 123: ...50 1920 x 1080 i50 50 000 28 125 74 250 1920 x 1080 i60 60 000 33 750 74 250 1280 x 720 59 855 44 772 74 500 1024 x 768 75 029 60 023 78 750 1280 x 800 59 810 49 702 83 500 1366 x 768 59 790 47 712 85 500 1360 x 768 60 015 47 712 85 500 1024 x 768 84 997 68 677 94 500 1440 x 900 59 887 55 935 106 500 1152 x 864 75 000 67 500 108 000 1280 x 960 60 000 60 000 108 000 1280 x 1024 60 020 63 981 108 00...

Страница 124: ...124 Specifications 800 x 600 119 972 76 302 73 250 1024 x 768 119 989 97 551 115 500 1280 x 720 120 000 101 563 146 250 ...

Страница 125: ... support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit Support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate ser...

Страница 126: ...in any country USA eInstruction Software Technical Support Phone 480 443 2214 or 800 856 0732 Email Techsupport einstruction com International eInstruction Software Technical Support EMEA Phone 33 1 58 31 1065 Email EU Support einstruction com Web based Technical Support is available at www einstruction com in US www einstruction de in Germany www einstruction fr in France www einstruction it in I...

Страница 127: ... digital component Component video is available on DVD players Composite Video A video signal that combines the luma brightness chroma color burst color reference and sync horizontal and vertical synchronizing signals into a signal waveform carried on a single wire pair There are three kinds of formats namely NTSC PAL and SECAM Compressed Resolution If the input images are of higher resolution tha...

Страница 128: ... alloy mirrors mounted on a hidden yoke DNS Domain Name System An Internet service that translates domain names into IP addresses Focal Length The distance from the surface of a lens to its focal point Frequency It is the rate of repetition in cycles per seconds of electrical signals Measured in Hz Hertz HDCP High Bandwidth Digital Content Protection A specification developed by Intel Corporation ...

Страница 129: ...broadcast standard for video and broadcasting closely related to PAL but with a different method of sending color information SSID Service Set Identifiers A name used to identify the particular wireless LAN to which a user wants to connect SVGA Super Video Graphics Array 800 x 600 pixels count SXGA Super Extended Graphics Array 1280 x 1024 pixels count UXGA Ultra Extended Graphics Array 1600 x 120...

Страница 130: ... 25 26 RS232 cable 17 S Video cable 20 To Computer 15 USB to USB cable 15 USB A to USB B cable 18 VGA to VGA cable 15 16 VGA to YPbPr cable 22 Connecting with your Interactive Pen 12 V DC Plug 27 Interactive Pen 27 Motorized Projection Screen 27 Power cord 27 USB A to Mini USB B Cable 27 VGA to VGA Cable 27 Connection Ports 12V DC out connector 12 Audio A input connector connector 12 Audio B left ...

Страница 131: ...ni USB charge connector 10 Power switch 10 Replaceable nib 10 Wrist strap holder 10 M Main Unit 9 Control panel 9 Focus tab 9 IR receivers 9 Lamp cover 9 Lens 9 O On Screen Display 51 ADVANCED SETTINGS 54 AUDIO INPUT 54 AUTO ADJUST 52 BRIGHTNESS CONTRAST 53 HELP 72 INPUT SOURCE 51 INPUT SOURCE MULTIPLE DISPLAY 52 LANGUAGE 72 Main Menu 51 VIDEO MODE 53 VOLUME 54 P phone numbers 125 Powering On Off ...

Страница 132: ...20 Light Valve 118 Noise Level 119 Number of Pixels 118 Power Consumption 118 Power Supply 118 Projection Distance 118 Projection Lens 118 Projection Screen Size 118 RS232 Protocol 122 Uniformity 118 Video Compatibility 118 Weight 119 support contacting Dell 125 T telephone numbers 125 Troubleshooting 108 Contact Dell 108 ...

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