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Troubleshooting

Stuck-on Pixels

• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can

occur in LCD technology.

• For more information on Dell Monitor Quality and Pixel

Policy, see Dell Support site at:

www.dell.com/pixelguidelines

Brightness
Problems

• Reset the monitor to Factory Settings (

Factory Reset

• Adjust brightness & contrast controls via OSD.

Geometric
Distortion

• Reset the monitor to Factory Settings (

Factory Reset

• Adjust horizontal & vertical controls via OSD.

Horizontal/Vertical
Lines

• Reset the monitor to Factory Settings (

Factory Reset

• Perform monitor self-test feature check and determine if

these lines are also in self-test mode.

• Check for bent or broken pins in the video cable

connector.

• Run the built-in diagnostics.

Synchronization
Problems

• Reset the monitor to Factory Settings (

Factory Reset

• Perform monitor self-test feature check to determine if

the scrambled screen appears in self-test mode.

• Check for bent or broken pins in the video cable

connector.

• Restart the computer in the safe mode.

Safety Related
Issues

• Do not perform any troubleshooting steps.
• Contact Dell immediately.

Intermittent
Problems

• Ensure that the video cable connecting the monitor to the

computer is connected properly and is secure.

• Reset the monitor to Factory Settings (

Factory Reset

• Perform monitor self-test feature check to determine if

the intermittent problem occurs in self-test mode.

Missing Color

• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the

computer is connected properly and is secure.

• Check for bent or broken pins in the video cable

connector.

Содержание S3221QS

Страница 1: ...Monitor Model S3221QS Regulatory Model S3221QSc Dell S3221QS Monitor User s Guide ...

Страница 2: ...or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2020 08 Rev A00 ...

Страница 3: ...tom view 12 Monitor specifications 14 Speaker Specifications 15 Resolution specifications 16 Supported video modes 16 Preset display modes 17 Physical characteristics 22 Environmental characteristics 23 Power management modes 24 Plug and play capability 25 LCD monitor quality and pixel policy 25 Ergonomics 26 Handling and moving your display 28 Maintenance guidelines 29 ...

Страница 4: ...moving the stand 35 Wall mounting optional 36 Operating your monitor 37 Power on the monitor 37 Using the control buttons 37 Control buttons 38 OSD controls 39 Using the On Screen Display OSD menu 40 Accessing the OSD menu 40 Menu and Power button lock 53 OSD warning messages 55 Setting the maximum resolution 58 Using the tilt and vertical extension 60 Tilt Extension 60 Vertical Extension 60 Troub...

Страница 5: ... 5 Built in diagnostics 63 Common problems 65 Product specific problems 68 Appendix 69 FCC notices U S Only and other regulatory information69 Contacting Dell 69 S3221QS Outline Dimension 70 ...

Страница 6: ...rds Place the monitor on a solid surface and handle it carefully The screen is fragile and can be damaged if dropped or hit sharply Always be sure that your monitor is electrically rated to operate with the AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Connect the power cable...

Страница 7: ...own in the table below If any component is missing contact Dell For more information see Contacting Dell NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Display Stand riser Stand base Power cable varies by countries ...

Страница 8: ...8 About your monitor HDMI 2 0 cable USB 3 0 upstream cable enables the USB ports on the monitor Quick Setup Guide Safety and Regulatory Information ...

Страница 9: ... woofer Color gamut of 99 sRGB Digital connectivity with DisplayPort and HDMI Equipped with 1 USB upstream port and 2 USB downstream ports Plug and play capability if supported by your computer On Screen Display OSD adjustments for ease of setup and screen optimization Removable stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Tilt and he...

Страница 10: ...ng parts and controls Front view 2 1 Control buttons Label Description Use 1 Function buttons To adjust the items in the OSD menu For more information see Using the control buttons 2 Power On Off button To turn the monitor On and Off ...

Страница 11: ...code serial number and Service Tag label Lists the regulatory approvals Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information 5 VESA mounting holes 4 Four VESA mounting holes 100 mm x 100 mm accessible behind ...

Страница 12: ...ecurity lock purchased separately to prevent unauthorized movement of your monitor See Securing your monitor using Kensington lock optional 3 Power connector Connect the power cable shipped with your monitor 4 HDMI1 2 0 port Connect to your computer using a HDMI cable 5 HDMI2 2 0 port Connect to your computer using a HDMI cable 6 Stand lock feature To lock the stand to the monitor using a M3 x 6 m...

Страница 13: ... ports Connect your USB peripherals such as storage devices and printers NOTE To use this port you must connect the USB upstream cable shipped with your monitor between the monitor and the computer 11 USB 3 0 downstream with BC 1 2 charging USB 3 0 downstream port with charging capability Connect to charge your USB device NOTE To use this port you must connect the USB upstream cable shipped with y...

Страница 14: ...rtical 178 typical 178 typical Luminance output 300 cd m typical Contrast ratio 3000 to 1 typical Faceplate coating Anti glare with 3H hardness Haze 25 Backlight LED edgelight system Response time 8 ms gray to gray in Normal mode 5 ms gray to gray in Fast mode 4 ms gray to gray in Extreme mode The 4 ms gray to gray mode is achievable in the Extreme mode to reduce visible motion blur and increased ...

Страница 15: ... USB 3 0 downstream 1 x USB 3 0 downstream with BC 1 2 charging 1 x Audio line out Bezel width edge of monitor to active area Top Left Right Bottom 8 1 mm 8 2 mm 24 4 mm Adjustability Height adjustable stand Tilt Swivel Slant Adjust 70 mm 5 to 21 N A 4 to 4 Dell display manager compatibility Easy Arrange and other key features Security Security lock slot cable lock optional purchase Speaker Specif...

Страница 16: ...z to 60 Hz HDMI 40 Hz to 60 Hz DisplayPort Maximum preset resolution 3840 x 2160 at 60 Hz with HDCP 2 2 3840 x 2160 at 60 Hz DisplayPort 3840 x 2160 at 60 Hz HDMI Supported video modes Model S3221QS Video display capabilities HDMI DisplayPort 480p 480i 576p 720p 1080p 576i 1080i QHD UHD NOTE This monitor supports AMD FreeSync ...

Страница 17: ... 70 0 28 32 VESA 800 x 600 37 88 60 0 40 VESA 800 x 600 46 86 75 0 49 5 VESA 1024 x 768 48 36 60 0 65 VESA 1024 x 768 60 02 75 0 78 75 VESA 1152 x 864 67 5 75 0 108 VESA 1280 x 1024 63 98 60 0 108 VESA 1280 x 1024 79 98 75 0 135 VESA 1600 x 900 60 60 108 VESA 1600 x 1200 75 60 162 VESA 1680 x 1050 65 3 60 146 25 VESA 1920 x 1080 67 5 60 148 5 VESA 1920 x 1200 74 04 60 154 VESA 2560 x 1440 88 79 60...

Страница 18: ...32 VESA 800 x 600 37 88 60 40 VESA 800 x 600 46 86 75 49 5 VESA 1024 x 768 48 36 60 65 VESA 1024 x 768 60 02 75 78 75 VESA 1152 x 864 67 5 60 108 VESA 1280 x 1024 63 98 75 108 VESA 1280 x 1024 79 98 60 135 VESA 1600 x 900 60 60 108 VESA 1600 x 1200 75 60 162 VESA 1680 x 1050 65 3 60 146 25 VESA 1920 x 1080 67 5 60 148 5 VESA 1920 x 1200 74 04 60 154 VESA 2560 x 1440 88 79 60 241 5 VESA 3840 x 2160...

Страница 19: ...5 175 VESA 640 x 480 37 5 75 31 5 VESA 720 x 400 31 47 70 28 32 VESA 800 x 600 37 88 60 40 VESA 800 x 600 46 86 75 49 5 VESA 1024 x 768 48 36 60 65 VESA 1024 x 768 60 02 75 78 75 VESA 1152 x 864 67 5 60 108 VESA 1280 x 1024 63 98 75 108 VESA 1280 x 1024 79 98 60 135 VESA 1600 x 900 60 60 108 VESA 1600 x 1200 75 60 162 VESA 1680 x 1050 65 3 60 146 25 VESA 1920 x 1080 67 5 60 148 5 ...

Страница 20: ...1 5 VESA 720 x 400 31 47 70 28 32 VESA 800 x 600 37 88 60 40 VESA 800 x 600 46 86 75 49 5 VESA 1024 x 768 48 36 60 65 VESA 1024 x 768 60 02 75 78 75 VESA 1152 x 864 67 5 60 108 VESA 1280 x 1024 63 98 75 108 VESA 1280 x 1024 79 98 60 135 VESA 1600 x 900 60 60 108 VESA 1600 x 1200 75 60 162 VESA 1680 x 1050 65 3 60 146 25 VESA 1920 x 1080 67 5 60 148 5 VESA 1920 x 1200 74 04 60 154 VSEA 1920 x 2160 ...

Страница 21: ...rential line 100 ohm input impedance per differential pair DisplayPort 1 2 600 mV for each differential line 100 ohm input impedance per differential pair AC input voltage frequency current 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 6 A max Inrush current 120 V 30 A max at 0 C cold start 240 V 60 A max at 0 C cold start ...

Страница 22: ...idth 709 2 mm 27 92 in Depth 207 0 mm 8 15 in Dimensions without stand Height 424 8 mm 16 72 in Width 709 2 mm 27 92 in Depth 64 0 mm 2 52 in Stand dimensions Height 382 2 mm 15 05 in Width 302 0 mm 11 89 in Depth 207 0 mm 8 15 in Weight Weight with packaging 15 2 kg 33 53 lb Weight with stand assembly and cables 10 9 kg 24 12 lb Weight without stand assembly no cables 7 4 kg 16 25 lb Weight of st...

Страница 23: ...the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 10 to 90 non condensing Shipping 10 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft Thermal dissipation 310 72 BTU hour maximum 12...

Страница 24: ...from the monitor VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 91 W maximum 38 W typical Active off mode Inactive Inactive Blanked White Glowing Less than 0 3 W Switch off Off Less than 0 3 W Maximum power consumption with max luminance and USB active This document is informational only and reflects laboratory performan...

Страница 25: ...ings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating your monitor LCD monitor quality and pixel policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or...

Страница 26: ...e of the monitor 3 Take regular and frequent breaks for 20 minutes every two hours 4 Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks 5 Perform stretches to relieve tension in the neck arm back and shoulders during the breaks Make sure that the monitor screen is at eye level or slightly lower when you are sitting in front of the mon...

Страница 27: ...o organize your work so that you do not have to sit and work for extended periods of time Try to stand or get up and walk around at regular intervals Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard floor feet flat on the and flat wrists relaxed below eye level keyboard of the user monitor s...

Страница 28: ...rials Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor When lifting or moving the monitor ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage When transporting the monitor avoid any sudden shock or vibration to it When lifting or moving the monitor do not turn t...

Страница 29: ...sible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor...

Страница 30: ...monitor If you are connecting a third party stand see the documentation that shipped with the stand To attach the monitor stand 1 Follow the instructions on the flaps of packaging box to remove the stand from the top cushion that secures it 2 Connect the stand base to the stand riser 3 Open the screw handle on the stand base and tighten the screw to secure the stand riser to the stand base 4 Close...

Страница 31: ...Setting up the monitor 31 5 Slide the tabs on the stand assembly into the slots on the monitor and press the stand assembly down to snap it into place 1 2 6 Place the monitor in an upright position ...

Страница 32: ...e computer 1 Turn off your computer and disconnect the power cable 2 Connect the HDMI or DisplayPort cable optional purchase from your monitor to the computer 3 Connect the USB upstream cable shipped with your monitor to an appropriate USB 3 0 port on your computer See Bottom view for details 4 Connect the USB 3 0 peripherals to the downstream USB 3 0 ports on the monitor Connecting the HDMI and U...

Страница 33: ...Setting up the monitor 33 Organizing cables Use the cable management slot to route the cables connected to your monitor HDMI 2 0 HDMI 2 0 6 Turn on the Monitor ...

Страница 34: ... to prevent it from falling accidentally The security lock slot is located at the bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock may va...

Страница 35: ...ing procedure is applicable only for the stand that shipped with your monitor If you are connecting a third party stand see the documentation that shipped with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion at the edge of the desk 2 Press and hold the stand release button at the back of the display 2 1 3 Lift the stand assembly up and away from the monitor ...

Страница 36: ...e edge of the desk 2 Remove the stand See Removing the stand 3 Remove the four screws that secure the display back cover 4 Install the mounting bracket from the wall mounting kit to the display 5 To mount the monitor on the wall see the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight load bearing capacity of...

Страница 37: ...tor 37 Operating your monitor Power on the monitor Press the button to turn on the monitor Using the control buttons Use the control buttons at the bottom edge of the monitor to adjust the image being displayed 1 5 2 3 4 ...

Страница 38: ...the buttons to adjust the volume Minimum is 0 Maximum is 100 3 Menu Use the Menu button to launch the On Screen Display OSD menu See Accessing the OSD menu 4 Exit Use this button to go back to the main menu or exit the OSD main menu 5 Power On Off button with LED indicator Use the Power button to turn the monitor on and off Solid white light indicates the monitor is turned on Blinking white light ...

Страница 39: ...image settings 1 2 3 4 Control Buttons Description 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK button to confirm your selection in a menu 4 Back Use the Back button to go back to the previous menu ...

Страница 40: ...splay Others Personalize Menu Brightness Contrast Dell 32 Monitor 75 75 PIP PBP Audio 2 Press the and buttons to move between the setting options As you move from one icon to another the option is highlighted 3 Press the or or button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press and then use the and buttons according to the indicators on the men...

Страница 41: ... button to increase the brightness and press the button to decrease the brightness min 0 max 100 NOTE Manual adjustment of Brightness is disabled when Smart HDR is activated and HDR content is displayed Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min...

Страница 42: ...select the DP input source HDMI 1 Select HDMI 1 input when you are using the HDMI 1 con nector Push to select the HDMI input source HDMI 2 Select HDMI 2 input when you are using the HDMI 2 con nector Push to select the HDMI input source Auto Select Choose Auto Select to scan for available input signals Reset Input Source Select this option to restore default Input Source Color Use color to adjust ...

Страница 43: ...RPG Loads color settings ideal for Role Playing games Color Space Allows you to choose sRGB color space or DCI P3 color space NOTE When you select DCI P3 color space option the brightness of the display changes too Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows...

Страница 44: ... or purple This is used to adjust the desired flesh tone color Use or to adjust the hue from 0 to 100 Press to increase the green shade of the video image Press to increase the purple shade of the video image NOTE Hue adjustment is available only when you select Movie and Game mode Saturation This feature can adjust the color saturation of the video image Use or to adjust the saturation from 0 to ...

Страница 45: ...e look sharper or softer Use or to adjust the sharpness from 0 to 100 Response Time User can select between Normal Fast or Extreme Dark Stabilizer The feature improves the visibility in the dark gaming sce narios The higher the value between 0 to 3 the better visibility in dark area of the display image NOTE Dark Stabilizer is turned off when PIP PBP is enabled NOTE Dark Stabilizer is turned off w...

Страница 46: ...PIP PBP sub window will display video only from a DP source PIP Size Select the PIP window size of Small or Large NOTE Only applicable when user turns on PIP PIP Location Select PIP sub window location Use or select Top Left Top Right Bottom Right or Bottom left NOTE Only applicable when user turns on PIP Video Swap Select to swap videos between main window and sub window in PIP PBP mode NOTE Only...

Страница 47: ...ze Menu Color Display Brightness Contrast Dell 32 Monitor PIP PBP Audio Reset Audio Speaker On Volume 50 Volume Use the buttons to adjust the volume Minimum is 0 Maximum is 100 Speaker Select this option to active the speaker Reset Audio Select this option to restore default display settings ...

Страница 48: ...of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transpar ency Select this option to change the menu transparency by pressing the and buttons from 0 to 100 Timer OSD hold time sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seco...

Страница 49: ... Source Color Display Others Personalize Menu Dell 32 Monitor PIP PBP Audio Personalize Brightness Contrast Shorout Key 1 Aspect Ratio USB Power Button LED Input Source Shorout Key 2 Brightness Contrast Reset Personalization Smart HDR PIP PBP Mode Volume Preset Modes Fast Wakeup Shortcut Key 2 User can select one of the following Preset Modes Brightness Contrast Input Source Aspect Ratio Smart HDR...

Страница 50: ...ng function in monitor Standby Mode Display Others Personalize Menu Brightness Contrast Dell 34 Monitor Color Input Source Audio Shorout Key 1 Shorout Key 2 Power Button LED On in Standby Mode USB Off in Standby Mode Reset Personalization Fast Wakeup Fast Wakeup Allows you to enable or disable Fast Wakeup function Input Source Color Display Others Personalize Menu Dell 32 Monitor PIP PBP Audio Per...

Страница 51: ...Model Dell S3221QS HDMI 2 0 PIP Stutas Off DP Capability DP 1 2 Firmware DDC CI DDC CI display data channel command interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting off Enable this feature by selecting on for best user experi ence and optimum performance of your monitor Input Sourc...

Страница 52: ...ons and access warranty information NOTE The Service Tag is also printed on a label located at the back of the cover Reset Others Reset all settings under the others setting menu to the factory preset values Factory Reset Restore all preset values to the factory default settings NOTE Your monitor has a built in feature to automatically calibrate the brightness to compensate for LED aging ...

Страница 53: ...onds A lock menu appears at the bottom right corner of the display NOTE The lock menu can be accessed using this method when the Menu and Power buttons are in unlocked state Dell 32 Monitor Select option To access the unlock menu press and hold the Exit button button 4 for four seconds An unlock menu appears at the bottom right corner of the display NOTE The unlock menu can be accessed when the Me...

Страница 54: ...access the Lock or Unlock menu Press and hold the Exit button button 4 for four seconds In the following scenarios the icon appears at the center of the display When Up button button 1 Down button button 2 Menu button button 3 or Exit button button 4 are pressed This indicates the OSD menu buttons are in lock state When the Power button button 5 is pressed This indicates the Power button is in loc...

Страница 55: ...or specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 3840 x 2160 Before the DDC CI function is disabled the following message is displayed The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes No Dell 32 Monitor S3221QS When the monitor enters the Standby Mode the foll...

Страница 56: ... below appears The monitor will enter Standby Mode after 4 minutes if left at this state Dell P2418HZ Dell 32 Monitor No HDMI Cable The display will go into Standby mode in 4 minutes www dell com S3221QS S3221QS or Dell P2418HZ Dell 32 Monitor No DP Cable The display will go into Standby mode in 4 minutes www dell com S3221QS S3221QS From the OSD menu when a user selects any predetermined option w...

Страница 57: ...ned option without a symbol that increases the power consumption of the display the warning message will appear again The power warning message will appear again only when the user does a Factory Reset from the OSD menu The OSD functions only in the normal operation mode When any button is pressed in the Active off mode the following message will be displayed Dell P2418HZ Dell 32 Monitor Press any...

Страница 58: ...a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers If you have a Dell desktop or a Dell portable computer with internet access Go to www dell com support enter your service tag and download the latest driver for your graphics card 5 After installing the dri...

Страница 59: ...plier from the description at the top of the window e g NVIDIA ATI Intel and so on 6 Refer to the graphic card provider website for updated driver for example www ATI com OR www AMD com 7 After installing the drivers for your graphics adapter attempt to set the resolution to 3840 x 2160 again ...

Страница 60: ... To set up with any other stand see the documentation that shipped with the stand Tilt Extension 5 21 4 4 NOTE The stand is detached when the monitor is shipped from the factory NOTE The slant angle of this monitor is between 4 and 4 it does not allow pivot movements Vertical Extension NOTE The stand can be extended vertically up to 70 mm 70 mm ...

Страница 61: ...tor 2 Disconnect all video cables from the monitor This way the computer doesn t have to be involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell P2418HZ Dell 32 Monitor No HDMI Cable The display will go into Standby mode in 4 minutes www dell com S3221Q...

Страница 62: ...bleshooting 4 Turn Off your monitor and reconnect the video cable then turn on your computer and the monitor If your monitor remains dark after you reconnect the cables check your video controller and computer ...

Страница 63: ...lt in diagnostics only when the video cable is unplugged and the monitor is in self test mode 1 5 2 3 4 To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold the Exit button button 4 for four seconds to enter t...

Страница 64: ...screen changes to grey 7 Inspect the display for any abnormalties 8 Repeat step 6 and 7 to inspect the display in red green blue black white and text pattern screens The test is complete when the text pattern screen appears To exit press the Up button button 1 again If you do not detect any screen abnormalties upon using the built in diagnostic tool the monitor is functioning properly Check the vi...

Страница 65: ...and contrast controls using the OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected via the Input Source menu Poor Focus Eliminate video extension cables Reset the monitor to Factory Settings Factory Reset Change the video resolution to the correct aspect ratio Shaky Jit...

Страница 66: ...ble connector Run the built in diagnostics Synchronization Problems Reset the monitor to Factory Settings Factory Reset Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Issues Do not perform any troubleshooting steps Contact Dell imme...

Страница 67: ...RGB or YPbPr in the Color settings OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Use the Power Management feature to turn off the monitor at all times when not in use for more information see Power management modes Alternatively use a dynamically changing screensaver Video Ghosting or Overshooting Change the Response Time in the ...

Страница 68: ...Check if the OSD menu is locked If yes press and hold the Exit button button 4 for four seconds to unlock No Input Signal when user controls are pressed Check the signal source Ensure the computer is not in Standby Mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset the computer or ...

Страница 69: ...tion see the regulatory compliance website located at www dell com regulatory_compliance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service option...

Страница 70: ...2 5 0 49 344 3 13 55 243 9 9 60 10 1 0 40 45 3 1 78 2 3 9 7 6 3 207 0 8 15 51 1 2 01 302 0 11 89 313 9 12 36 70 0 2 76 Lift 226 8 8 93 535 8 21 09 6 1 0 24 232 7 9 16 5 1 0 20 17 6 0 69 448 1 17 64 465 7 18 34 5 TILT 21 64 0 2 52 Z 0 518 1 20 40 8 4 3 7 3 1 Unit mm inch Dimension Nominal Drawing Not to scale Z 40 8 1 61 Z 55 1 2 17 4X Curved 697 1 27 44 Z 54 1 2 13 S3221QS Outline Dimension ...

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