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Troubleshooting  |  

45

3.

Press and hold 

Button 1

 and 

Button 4

 on the side panel simultaneously for 2 

seconds. A gray screen appears.

4.

Carefully inspect the screen for abnormalities.

5.

Press 

Button 4

 on the side panel again. The color of the screen changes to red.

6.

Inspect the display for any abnormalities.

7.

Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text 
screens.

The test is complete when the text screen appears. To exit, press 

Button 4

 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the 
monitor is functioning properly. Check the video card and computer.

In-Store Demo

To enter InStore OSD Mode

Detach/Disconnect all cables. Make sure the monitor is in “On” mode. Press and hold 

Button 2

 and 

Button 4

 for 5 seconds.

To exit InStore OSD Mode

Press and hold 

Button 2

 and 

Button 4

 for 5 seconds. If power is cut off during demo, 

resume the demo after power is restored.

Common Problems

The following table contains general information about common monitor problems you 
might encounter and the possible solutions:

Common 

Symptoms

What You 

Experience

Possible Solutions

No Video/
Power LED off

No picture

Ensure that the video cable connecting the monitor and the 
computer is properly connected and secure.

Verify that the power outlet is functioning properly using 
any other electrical equipment.

Ensure that the power button is depressed fully.

Ensure that the correct input source is selected via the 

Input Source

 menu.

No Video/
Power LED on

No picture or no 
brightness

Increase brightness & contrast controls via OSD.

Perform monitor self-test feature check.

Check for bent or broken pins in the video cable connector.

Run the built-in diagnostics.

Ensure that the correct input source is selected via the 

Input Source

 menu.

Содержание S2240T

Страница 1: ...Dell S2240T Monitor User s Guide Model S2240Tb March 2013 Rev A00 ...

Страница 2: ...xt Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protectio...

Страница 3: ...etting Up the Monitor 21 Attaching the Stand 21 Connecting Your Monitor 21 Organizing Your Cables 23 Removing the Monitor Stand 24 Wall Mounting Optional 24 3 Operating the Monitor 27 Power On the Monitor 27 Using the Side Panel Controls 27 Using the On Screen Display OSD Menu 29 Setting the Maximum Resolution 41 Tilting the Monitor 42 4 Troubleshooting 43 Self Test 43 Built in Diagnostics 44 In S...

Страница 4: ...4 Contents 5 Appendix 49 FCC Notices U S Only and Other Regulatory Information 49 Contacting Dell 49 Setting Up Your Monitor 49 ...

Страница 5: ... the components and Contacting Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Power Cable Power Adapter HDMI Cable ...

Страница 6: ... Tilt capability Removable stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an Information File INF Image Color Matching File ICM and product documentation Dell Display...

Страница 7: ...ng Arsenic Free glass and Mercury Free for the panel only High Dynamic Contrast Ratio 8 000 000 1 0 5 W standby power when in the sleep mode Energy Gauge shows the energy level being consumed by the monitor in real time Identifying Parts and Controls Front View Side panel controls Label Description 1 Function buttons For more information see Operating the Monitor 2 Power On Off button with LED ind...

Страница 8: ...or using VESA compatible wall mount kit 100 mm x 100 mm 2 Security lock slot Use a security lock with the slot to help secure your monitor 3 Regulatory rating label List the regulatory approvals 4 Barcode serial number label Refer to this label if you need to contact Dell for technical support 5 Cable management slot Use to organize cables by placing them through the slot ...

Страница 9: ...t Connect your speakers 3 USB upstream port Connect the USB cable that came with your monitor to the monitor and the computer Once this cable is connected you can use the touch screen function on the monitor 4 DC power cord connector Connect the power cable 5 HDMI connector Connect your computer HDMI cable 6 DVI connector Connect your computer DVI cable optional purchase 7 VGA connector Connect yo...

Страница 10: ...1 mm 10 56 inches Pixel pitch 0 248 x 0 248 mm Viewing angle 178 vertical typical 178 horizontal typical Luminance output Panel 280 cd m Typ Monitor 250 cd m Typ Contrast ratio 3000 to 1 typical 8M to 1 typical Dynamic Contrast On Faceplate coating Anti Glare with 3H hardness Backlight LED edgelight system Response time 25 ms typical 12 ms typical with Overdrive Color depth 16 7 million colors Col...

Страница 11: ...ESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1920 x 1080 67 5 60 0 148 5 Model S2240T Video input signals Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance Digital DVI D TMDS 600 mV for each differential line positive polarity at 50 o...

Страница 12: ...ity Delta ADP 40DD BA Lite On PA 1041 71TP LF Model S2240T Connector type 15 pin D subminiature blue connector DVI D white connector HDMI black connector Signal cable type High Definition Multimedia Interface Detachable HDMI 19 pins Universal Serial Bus Detachable USB 4 pins Dimensions with stand Height extended 370 8 mm 14 60 inches Width 522 5 mm 20 57 inches Depth 205 7 mm 8 10 inches Dimension...

Страница 13: ...ight Weight with packaging 6 9 kg 15 20 lb Weight with stand assembly and cables 5 8 kg 12 78 lb Weight without stand assembly For wall mount or VESA mount considerations no cables 3 4 kg 7 49 lb Weight of stand assembly 1 7 kg 3 74 lb Front frame gloss Black Frame 5 8 gloss unit max Model S2240T Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shippi...

Страница 14: ...ith max luminance and USB active Touch Specifications VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 30 W maximum 20 W typical Active off mode Inactive Inactive Blanked White Breathing Less than 0 5 W Switch off Off Less than 0 5 W NOTE This monitor is ENERGY STAR compliant Item Contents Type Projected Capacitive System ...

Страница 15: ...ion Response time 25 ms Output position resolution 25 PPI minimum Touch method Fingers and thin gloves Support OS Windows 8 Certified Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5 V 3 3 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Страница 16: ... 2 TMDS RX2 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1 10 TMDS RX1 11 TMDS Ground 12 Floating 13 Floating 14 5 V 3 3 V power 15 Self test 16 Hot Plug Detect 17 TMDS RX0 18 TMDS RX0 19 TMDS Ground 20 Floating 21 Floating 22 TMDS Ground 23 TMDS Clock 24 TMDS Clock ...

Страница 17: ...ttings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor Pin Number 19 pin Side of the Connected Signal Cable 1 TMDS DATA 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CL...

Страница 18: ...n or in the power save mode LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at support dell com Transfer Speed Data Rate Power C...

Страница 19: ...al screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care a...

Страница 20: ...20 About Your Monitor ...

Страница 21: ...nitor stand arm upwards clear of the monitor Connecting Your Monitor WARNING Before you begin any of the procedures in this section follow the Safety Instructions NOTE The VGA DVI cable can be purchased separately NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable Connect the HDMI DVI VGA c...

Страница 22: ...nnecting the HDMI cable Connecting the white DVI cable Connecting the blue VGA cable Use a screwdriver to tighten the VGA cable CAUTION The graphics are used for the purpose of illustration only Appearance of the computer may vary ...

Страница 23: ...r computer See Bottom View for details 2 Plug the power cables for your computer and monitor into a nearby outlet 3 Turn on the Monitor and the computer When your USB cable connection is complete if the touch function does not functional see Touch Problem 4 Use the cable slot on the monitor stand to organize the cables Organizing Your Cables After attaching all necessary cables to your monitor and...

Страница 24: ...p guide for the set up instructions To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Loosen the two screws that secure the sand to the monitor 3 Lift the stand up and away from the monitor Wall Mounting Optional Refer to the instructions that come with the VESA compatible wall mounting kit 1 Place the monitor panel on a soft cloth or cushion on a stable flat table 2 Remove the ...

Страница 25: ... Monitor 25 4 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight load bearing capacity of 5 88 kg ...

Страница 26: ...26 Setting Up the Monitor ...

Страница 27: ...cs of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the side panel buttons Side Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes 2 Shortcut key Brightness Contrast Use this button to directly access the Brigh...

Страница 28: ... main menu 5 Power with power light indicator Use the Power button to turn the monitor On and Off The white light indicates the monitor is On and fully functional A breathing white light indicates the power save mode Side Panel Button Description 1 Up Use the Up button to adjust increase ranges items in the OSD menu 2 Down Use the Down button to adjust decrease ranges items in the OSD menu 3 OK Us...

Страница 29: ...ither proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the button to launch the OSD menu and display the main menu Main Menu for analog VGA input or Main Menu for digital DVI input or ...

Страница 30: ...icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes 6 Select the button to return to ...

Страница 31: ...on to decrease the brightness min 0 max 100 NOTE Manual adjustment of Brightness is disabled when Energy Smart or Dynamic Contrast is switched on Contrast Adjust the Brightness first and then adjust the Contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The Contrast function adjusts the degree of di...

Страница 32: ... the best image for your configuration NOTE Auto Adjust option is only available when you are using the analog VGA connector Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor Auto Select Press to select Auto Select the monitor scans for available input sources VGA Select the VGA input when you are using the analog VGA connect...

Страница 33: ...rmat Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the VGA and DVI cable YPbPr Select this option if your monitor is connected to a DVD player by YPbPr to VGA or YPbPr to DVI cable or if the DVD color output setting is not RGB ...

Страница 34: ...s Warm Increase the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Press the and buttons to adjust the three colors R G B values and create your own preset color mode Hue This feature can shift the color of the video image to green or pur...

Страница 35: ...ect Movie preset mode Image Enhance Makes upsized images higher quality by removing image fading and roughness of edge NOTE Image Enhance is available only when you select Standard Multimedia Movie or Game preset mode Reset Color Settings Reset your monitor color settings to the factory settings Display Settings Use the Display Settings to adjust image Aspect Ratio Adjusts the image ratio to Wide ...

Страница 36: ...s you to increase the level of contrast to provide sharper and more detailed image quality Press the button to select the Dynamic Contrast On or Off NOTE Dynamic Contrast provides higher contrast if you select Game or Movie preset mode Reset Display Settings Select this option to restore default display settings Other Settings Select this option to adjust the settings of the OSD such as the langua...

Страница 37: ... through the OSD menu or hard lock press and hold the button above the power button for 10 seconds Unlock function Only hard unlock press and hold the button above the power button for 10 seconds Energy Smart To turn on or off dynamic dimming The dynamic dimming feature automatically reduces the screen s brightness level when the displayed image contains a high proportion of bright areas DDC CI DD...

Страница 38: ...nor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Factory Reset Reset all OSD settings to the factory preset values Personalize Users can choose a feature from Preset Modes Brightness Contrast Auto Adjust Input Source or Aspect Ratio and set it as a shortcut key ...

Страница 39: ...onitor does not support a particular resolution mode you will see the following message This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 You will see the following message before the DDC CI function is disabled ...

Страница 40: ... to gain access to the Using the On Screen Display OSD Menu If you press any button other than the power button one of the following messages will appear depending on the selected input VGA DVI D HDMI input If either VGA DVI D or HDMI input is selected and the corresponding cable is not connected a floating dialog box as shown below appears or ...

Страница 41: ...y select the Desktop tile to switch to classic desktop 2 Right click on the desktop and click Screen Resolution 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080 4 Click OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer ...

Страница 42: ...ite and download the latest graphic drivers Tilting the Monitor NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle NOTE The stand is attached when the monitor is shipped from the factory ...

Страница 43: ... following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all Digital white connector and the Analog blue connector cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is ...

Страница 44: ...ioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode To run the built in diagnostics 1 Ensure that the s...

Страница 45: ...it InStore OSD Mode Press and hold Button 2 and Button 4 for 5 seconds If power is cut off during demo resume the demo after power is restored Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Common Symptoms What You Experience Possible Solutions No Video Power LED off No picture Ensure that the video cabl...

Страница 46: ...ll com Brightness Problems Picture too dim or too bright Reset the monitor to Factory Settings Auto Adjust via OSD Adjust brightness contrast controls via OSD Geometric Distortion Screen not centered correctly Reset the monitor to Factory Settings Auto Adjust via OSD Adjust horizontal vertical controls via OSD NOTE When using DVI D HDMI input the positioning adjustments are not available Horizonta...

Страница 47: ...off Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Use the Power Management feature to turn off the monitor at all times when not in use for more information see Power Management Modes Alternat...

Страница 48: ...h the buttons on the side panel OSD does not appear on the screen Turn off the monitor unplug the power cord plug it back and then turn on the monitor Check whether the OSD menu is locked If yes press and hold the button above the Power button for 10 seconds to unlock for more information see Menu Lock No Input Signal when user controls are pressed No picture the LED light is blue Check the signal...

Страница 49: ... bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the pag...

Страница 50: ...ution to 1920 x 1080 again NOTE If you are unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a graphics adapter that supports these resolutions If you have a non Dell desktop portable computer or graphics card In Windows 7 and Windows 8 1 For Windows 8 only select the Desktop tile to switch to classic desktop 2 Right click on the desktop and click Personalization 3 C...

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