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Troubleshooting: Dell Precision M6400 Service Manual

file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM]

memory is

unsupported.

restart the computer. If the computer starts normally, continue to install additional

memory modules (one at a time) until you have identified a faulty module or

reinstalled all modules without error.

If available, install working memory of the same type into your computer (see

Memory

If the problem persists, contact Dell Support.

System board

failure has

occurred.

Contact Dell Support.

A possible

processor

failure has

occurred.

Reseat the processor (see

Processor Module

If the problem persists, contact Dell Support.

A possible

graphics

card/video

failure has

occurred.

Reseat any installed graphics cards.

If available, install a working graphics card into your computer.

If the problem persists, contact Dell Support.

A possible LCD

failure has

occurred.

Reseat the LCD cable (see

Edge-to-Edge Display

If the problem persists, contact Dell Support.

System failed

on hard drive

initialization.

Reseat the hard drive (see

Hard Drive

If the problem persists, contact Dell Support.

System failed

in Option ROM

initialization.

If you have added any plug-in hardware with an option ROM, try removing or

reseating it.

If the problem persists, contact Dell Support.

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the

Hardware Troubleshooter to resolve the incompatibility.

Microsoft

Windows

XP:

1. Click

Start

Help and Support

2. Type

hardware troubleshooter

in the search field and press <Enter> to start the search.

3. In the

Fix a Problem

section, click

Hardware Troubleshooter

4. In the

Hardware Troubleshooter

list, select the option that best describes the problem and click

Next

to follow the

remaining troubleshooting steps.

Microsoft Windows Vista

1. Click the Windows Vista start button

and click

Help and Support.

2. Type

hardware troubleshooter

in the search field and press <Enter> to start the search.

3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Dell Diagnostics

CAUTION:

Before working inside your computer, read the safety information that shipped with your

Содержание Precision Workstation M6400

Страница 1: ...TION indicates potential for property damage personal injury or death If you purchased a DELL n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2008 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc...

Страница 2: ...d status lights in order from left to right Num Lock Caps Lock and then Scroll Lock If the computer malfunctions the individual lights display a status of either On Off or Flashing Light Pattern Problem Description Suggested Resolution No memory modules are detected If two or more memory modules are installed remove the modules see Removing a Memory Module then reinstall one module see Replacing a...

Страница 3: ...Reseat the hard drive see Hard Drive If the problem persists contact Dell Support System failed in Option ROM initialization If you have added any plug in hardware with an option ROM try removing or reseating it If the problem persists contact Dell Support Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can ...

Страница 4: ...ct Dell Support 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Press and hold the Fn key then turn on your computer NOTE Alternatively you can select Diagnostics from the one time boot menu at startup The computer runs the Pre boot System Assessment PSA a series of initial tests of your system board keyboard display memory hard drive etc Duri...

Страница 5: ... continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 4 When the boot device list appears use the up or down arrow keys to highlight CD DVD CD RW Drive then press Enter NOTE Using the one time boot menu changes the boot sequence for the current boot only Upon restart the computer boots according to the boot sequence specified in system setup 5 Pre...

Страница 6: ...vices in the system This typically can take an hour or more NOTE The Extended Test periodically requires your input to answer specific questions Custom Test Use to test a specific device or customize the tests to be run Symptom Tree This option allows you to select tests based on a symptom of the problem you are having This option lists the most common symptoms NOTE It is recommended that you sele...

Страница 7: ...that you are trying to open is missing an essential file To remove and then reinstall the program Windows XP 1 Click Start Control Panel Add or Remove Programs Programs and Features 2 Select the program you want to remove 3 Click Uninstall 4 See the program documentation for installation instructions Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select the program you ...

Страница 8: ...r additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance Drive Problems CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance...

Страница 9: ... the optical Turn off standby mode in Windows before writing to a disc For information about setting power options see the Dell Technology Guide at support dell com You can also search for the keyword standby in Windows Help and Support for information on power management modes Hard drive problems Run Check Disk Windows XP 1 Click Start and click My Computer 2 Right click Local Disk C 3 Click Prop...

Страница 10: ...with a Dell IEEE 1394 device Contact Dell Support If you have problems with an IEEE 1394 device not provided by Dell Contact the IEEE 1394 device manufacturer Lockups and Software Problems CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at ...

Страница 11: ...am Compatibility Wizard configures a program so that it runs in an environment similar to non Windows Vista operating system environments 1 Click Start Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen A solid blue screen appears Turn the computer off If you are unable to get a response by pressing a ...

Страница 12: ...omputer For more information about the type of memory supported by your computer see the Setup and Quick Reference Guide for your computer at support dell com Run the Dell Diagnostics see Dell Diagnostics Power Problems CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Complian...

Страница 13: ...e Windows volume control Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Video and Display Problems CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www d...

Страница 14: ...ghtness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell Support Dell Technical Update Service The Dell Technical Update service provides proactive e mail notification of software and hardware updates for your computer The service is free and can be customized for content format and how frequently you receive notifications T...

Страница 15: ... CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your ...

Страница 16: ...your computer and all attached devices from their electrical outlets NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack 4 Disconnect any telephone or network cables from the computer NOTICE To help prevent damage to the system board you must remove the battery from the battery bay before you service the computer 5 Turn the c...

Страница 17: ...re you connect the external devices cards and cables before turning on your computer NOTE To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect external devices replace cards and connect telephone or network cables to your computer 2 Slide the battery into the battery bay and snap it into pla...

Страница 18: ...Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance Removing the Base Assembly Cover 1 Follow the procedures in Before Working on Your Computer 2 Close the display and turn the computer upside down 3 Remove the two M2 x 3 mm screws 4 Slide the cover toward the front of the computer to release the tabs from the base assembly 5 Remove the cover from the base assembly...

Страница 19: ...emoving the Processor Heatsink Assembly 11 Remove the video card heatsink assembly see Removing the Video Card Heatsink Assembly 12 Remove the card cage see Removing the Card Cage 13 Remove the left I O board see Removing the Left I O Board 14 Remove the right I O board see Removing the Right I O Board 15 Remove the system board see Removing the System Board Replacing the Base Assembly 1 Replace t...

Страница 20: ...r 15 Follow the procedures in After Working on Your Computer NOTE If you use a BIOS update program disc to flash the BIOS press F12 before inserting the disc in order to set the computer to boot from the disc for one time only Otherwise you must enter the system setup program to change the default boot order 16 Flash update the BIOS see Flashing the BIOS for more information 17 Enter the system se...

Страница 21: ...iance Homepage on www dell com at www dell com regulatory_compliance CAUTION Do not touch the metal housing of the hard drive if you remove the hard drive from the computer while the drive is hot NOTICE To prevent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is on or in Sleep state NOTICE Hard drives are extremely fragile Exercise ...

Страница 22: ... CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE Hard drives are extremely fragile Exercise care when handling the hard drive NOTICE Use firm and even pressure to slide the hard drive into place ...

Страница 23: ...on www dell com at www dell com regulatory_compliance CAUTION Do not touch the metal housing of the hard drive if you remove the hard drive from the computer while the drive is hot NOTICE To prevent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is on or in Sleep state NOTICE Hard drives are extremely fragile Exercise care when handl...

Страница 24: ...rd drive into place Excessive force may result in damage to the connector 1 Connect the interposer you removed in step 7 of the removal procedure to the new HDD2 2 Snap the carrier onto the HDD2 ensuring the two fit securely together 3 Replace the two M3 x 3 mm screws that secure the HDD2 to the carrier 4 Slide the posts on the carrier into the slots on the base assembly then lower the HDD2 into p...

Страница 25: ...tory_compliance 1 Follow the procedures in Before Working on Your Computer 2 Turn your computer upside down 3 Remove the M2 5 x 8 mm screw in the battery bay 4 Use the notch by the screw to push the optical drive out enough to pull it out from the bay 1 M2 5 x 8 mm screw 2 notch by screw 3 plastic scribe 4 media bay 5 optical drive Replacing the Optical Drive CAUTION Before working inside your com...

Страница 26: ...vice Manual file T htdocs systems wsm6400 en sm optical htm 11 16 2012 10 26 28 AM 1 Slide the optical drive into the media bay 2 Replace the M2 5 x 8 mm screw 3 Follow the procedures in After Working on Your Computer Back to Contents Page ...

Страница 27: ...st practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE Insert a WLAN or WiMax card only into the slot labeled WLAN WiMax Removing the WLAN WiMax Card 1 Follow the procedures in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Disconnect the antenna cables from the card 4 Rem...

Страница 28: ...d down and hold it in place 3 Replace the M2 x 3 mm screw 4 Connect the appropriate antenna cables to the card that you are installing If the card has two triangles on the label white and black connect the white antenna cable to the connector labeled main white triangle and connect the black antenna cable to the connector labeled aux black triangle Secure the gray antenna cable in the plastic hold...

Страница 29: ...practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE Insert a WWAN card or FCM only into the slot labeled WWAN FCM Removing a WWAN Card 1 Follow the procedures in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Disconnect the antenna cables from the card 4 Remove the M2 x 3 ...

Страница 30: ... ensure the cables are not under the card when you replace it NOTICE Insert a WWAN card or FCM only into the slot labeled WWAN FCM 1 Slide the card into the connector labeled WWAN FCM 2 Press the card down and hold it in place 3 Replace the M2 x 3 mm screw 4 Connect the white antenna cable to the connector labeled main white triangle and connect the black antenna cable to the connector labeled aux...

Страница 31: ... safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE WPAN is a generic name for Ultra Wide Band UWB and Bluetooth wireless technology Insert a WPAN card only into the slot labeled WPAN UWB FCM Removing a WPAN Card 1 Follow the procedures in Before Working on Your Computer 2 Remove the base assembly cover see Removing...

Страница 32: ...on the system board and realign the card NOTICE To avoid damage to the WPAN card ensure the cables are not under the card when you replace it NOTICE Insert a WPAN card only into the slot labeled WPAN UWB FCM 1 Slide the card into the connector labeled WPAN UWB FCM 2 Press the card down and hold it in place 3 Replace the M2 x 3 mm screw 4 Connect the blue antenna cable to the WPAN card 5 Replace th...

Страница 33: ...e memory size in the DIMM B socket If you add memory to the DIMM D socket the memory size must match the memory size in the DIMM A socket For example if you increase DIMM D to 4 GB you must also increase DIMM A to 4 GB Note that the DIMM A socket must always be populated See Specifications in your Setup and Quick Reference Guide for information on the memory supported by your computer Install only...

Страница 34: ...your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Place the module at a 45 degree angle and align the notch in the module with the tab on the connector NOTE If the memory module is not installed properly the computer may not boot No error message indicates this failure 2 Press down on the mo...

Страница 35: ... DIMM C or DIMM D a Replace the base assembly cover see Replacing the Base Assembly Cover 5 Follow the procedures in After Working on Your Computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer In Microsoft Windows XP right click the My Computer icon on your desktop Cli...

Страница 36: ... dell com regulatory_compliance 1 Follow the procedures in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Slide the coin cell battery out of the mylar sleeve 4 Disconnect the coin cell battery cable from the system board 1 coin cell battery 2 coin cell battery cable Replacing the Coin Cell Battery CAUTION Before working inside your computer ...

Страница 37: ...htdocs systems wsm6400 en sm coinbatt htm 11 16 2012 10 26 43 AM 1 coin cell battery 2 coin cell battery cable 3 Replace the base assembly cover see Replacing the Base Assembly Cover 4 Follow the procedures in After Working on Your Computer Back to Contents Page ...

Страница 38: ...y_compliance 1 Follow the procedures in Before Working on Your Computer 2 Starting on the left gently lift the LED cover and disconnect the power cable and the biometer cable if present 1 LED cover 2 power cable 3 biometer cable Replacing the LED Cover CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices inform...

Страница 39: ...LED Cover Dell Precision M6400 Service Manual file T htdocs systems wsm6400 en sm ledcvr htm 11 16 2012 10 26 45 AM Back to Contents Page ...

Страница 40: ...fore Working on Your Computer 2 Remove the LED cover see Removing the LED Cover 3 Remove the four M2 x 3 mm screws along the top of the keyboard NOTICE The key caps on the keyboard are fragile easily dislodged and time consuming to replace Exercise care when removing and handling the keyboard 4 Use the metal pull tabs to gently slide the keyboard toward the back of the computer to disconnect the k...

Страница 41: ...ter metal pull tab with the alignment tab on the computer 2 Slide the keyboard toward the front of the computer ensuring that the alignment tab on the computer remains engaged and the tabs and keyboard connector slide under the palm rest 3 Replace the four M2 x 3 mm screws on the keyboard 1 M2 x 3 mm screws 4 2 alignment tab 3 notch 4 keyboard connector 5 tabs 5 4 Replace the LED cover see Replaci...

Страница 42: ... appear differently than shown in this document 1 Follow the instructions in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Where applicable disconnect and unroute the antenna cables from the WLAN WWAN and WPAN cards 4 Remove two M2 5 x 8 mm screws from the back of the base assembly and two M2 5 x 8 mm screws from the bottom of the base asse...

Страница 43: ... on right hinge 9 Pull the wireless antenna cables up through the computer 10 Remove the LVDS captive screw 11 Disconnect and unroute the display cable 12 Disconnect and unroute the ambient light sensor cable 13 Lift the Edge to Edge display off the base assembly 1 ambient light display sensor cable 2 base assembly 3 display assembly 4 antenna cables 5 LVDS captive screw 6 display cable ...

Страница 44: ...ive screw 6 Thread the WWAN WLAN and WPAN antenna cables through the computer 7 Replace the keyboard see Replacing the Keyboard 8 Replace the LED cover see Replacing the LED Cover 9 Close the display and turn the computer upside down 10 Replace the two M2 5 x 8 mm screws on the back of the base assembly and the two M2 5 x 8 mm screws on the bottom of the base assembly 11 Route the wireless antenna...

Страница 45: ... safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE Removal of the bezel from the display requires extreme care to avoid damage to the bezel NOTE The color of your computer and certain computer components may appear differently than shown in this docu...

Страница 46: ...ety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Angle the bottom of the bezel in under the hinges then firmly press the center of the bottom of the bezel into place 2 Push in on the left and right sides of the bezel and ensure the tabs connect inside the d...

Страница 47: ...our computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the display bezel see Removing the Display Bezel 3 Move the antenna cables slightly out of the way to remove the ei...

Страница 48: ... M2 x 3 mm screws 8 2 display panel 3 M2 x 3 mm screws 2 4 bracket 5 antenna cables 5 display cover 5 Lift the display panel out of the display cover 1 display cover 2 display panel NOTE The number of cables on your display panel may vary depending on the type of display 6 Squeeze the release tabs together to disconnect the cables ...

Страница 49: ...splay Panel CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Replace the two M2 x 3 mm screws to secure the bracket to the display panel 2 Connect the cables to the connectors on the back of the displa...

Страница 50: ...tions in Before Working on Your Computer 2 Remove the display bezel see Removing the Display Bezel 3 Disconnect the inverter cables from the inverter board 4 Remove the M2 x 3 mm screws from the inverter board and lift the inverter board out of the display cover 1 display cover 2 inverter board 3 M2 x 3 mm screw 4 inverter cables 2 Replacing the Inverter Board CCFL Display Only CAUTION Before work...

Страница 51: ...Remove the display bezel see Removing the Display Bezel 3 Disconnect the cable from the microphone camera board 4 Remove the two M2 5 x 5 mm screws and remove the microphone camera board 1 display cover 2 microphone camera board 3 cable connector 4 cable 5 M2 5 x 5 mm screws 2 Replacing the Microphone Camera Board CAUTION Before working inside your computer read the safety information that shipped...

Страница 52: ...puter 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Where applicable disconnect and unroute the antenna cables from the WLAN WWAN and WPAN cards 4 Remove two M2 5 x 8 mm screws from the back of the base assembly and two M2 5 x 8 mm screws from the bottom of the base assembly 1 M2 5 x 8 mm screws 2 back of base assembly 2 WPAN antenna cable 3 WLAN antenna cable 4 WWAN ante...

Страница 53: ...ensor cable 2 base assembly 3 display assembly 4 antenna cables 5 LVDS captive screw 6 display cable Replacing the Display Assembly CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Align the hinges wit...

Страница 54: ... on Your Computer Removing the Display Cover CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the display assembly see Removing the D...

Страница 55: ...LED and CCFL Displays Dell Precision M6400 Service Manual file T htdocs systems wsm6400 en sm displayb htm 11 16 2012 10 27 02 AM Back to Contents Page ...

Страница 56: ...liance Homepage on www dell com at www dell com regulatory_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the optical drive see Removing the Optical Drive 5 Remove the four M2 5 x 8 mm screws labeled P on the bottom of ...

Страница 57: ...d NOTICE Do not use force to separate the palm rest from the computer If you encounter resistance gently flex or apply pressure to the palm rest or move along the edge working away from the area of resistance until the palm rest is free 11 Carefully lift the center of the palm rest to remove it from the computer 1 touch pad cable 2 biometer cable 3 contactless smart card cable 4 power cable 5 palm...

Страница 58: ...actless smart card touchpad speaker and power cables to the system board 3 Replace the nine M2 x 3 mm screws in the holes labeled P 4 Replace the keyboard see Replacing the Keyboard 5 Replace the LED cover see Replacing the LED Cover 6 Replace the display assembly see Replacing the Edge to Edge Display or Replacing the Display Assembly 7 Turn the computer upside down and replace the four M2 5 x 8 ...

Страница 59: ...y_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the display assembly see Removing the Edge to Edge Display or Removing the Display Assembly 5 Remove the LED cover see Removing the LED Cover 6 Remove the keyboard see Re...

Страница 60: ...sts on the base align with the holes on the fan 2 Replace the two M2 5 x 5 mm screws 3 Connect the fan cable to the system board 4 Replace the palm rest see Replacing the Palm Rest Assembly 5 Replace the keyboard see Replacing the Keyboard 6 Replace the LED cover see Replacing the LED Cover 7 Replace the display assembly see Replacing the Edge to Edge Display or Replacing the Display Assembly 8 Re...

Страница 61: ...www dell com regulatory_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the display assembly see Removing the Edge to Edge Display or Removing the Display Assembly 5 Remove the LED cover see Removing the LED Cover 6 Remo...

Страница 62: ...th the screw holes on the system board 2 In sequential order tighten the four captive screws to secure the processor heatsink assembly to the system board 3 Replace the fan see Replacing the Fan 4 Replace the palm rest see Replacing the Palm Rest Assembly 5 Replace the keyboard see Replacing the Keyboard 6 Replace the LED cover see Replacing the LED Cover 7 Replace the display assembly see Replaci...

Страница 63: ...ell com at www dell com regulatory_compliance 1 Follow the instructions in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the LED cover see Removing the LED Cover 5 Remove the keyboard see Removing the Keyboard 6 Remove the display assembly see Removing the E...

Страница 64: ...t it in under the rim of the base assembly 2 Tighten the three captive screws to secure the video card heatsink assembly to the system board 3 Connect the fan cable 4 Replace the processor heatsink assembly see Replacing the Processor Heatsink Assembly 5 Replace the palm rest see Replacing the Palm Rest Assembly 6 Replace the display assembly see Replacing the Edge to Edge Display or Replacing the...

Страница 65: ...g the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the display assembly see Removing the Edge to Edge Display or Removing the Display Assembly 5 Remove the LED cover see Removing the LED Cover 6 Remove the keyboard see Removing the Keyboard 7 Remove the palm rest see Removing the Palm Rest Assembly 8 Remove the fan see Removing the Fan 9...

Страница 66: ...regulatory_compliance NOTICE Do not touch the processor die Press and hold the processor down on the substrate on which the die is mounted while turning the cam screw to prevent intermittent contact between the cam screw and processor NOTICE Ensure that the cam lock is in the fully open position before seating the processor module Seating the processor module properly in the ZIF socket does not re...

Страница 67: ...ure the processor module to the system board 3 Replace the video card heatsink assembly see Replacing the Video Card Heatsink Assembly 4 Replace the processor heatsink assembly see Replacing the Processor Heatsink Assembly 5 Replace the fan see Replacing the Fan 6 Replace the palm rest see Replacing the Palm Rest Assembly 7 Replace the keyboard see Replacing the Keyboard 8 Replace the LED cover se...

Страница 68: ...tory_compliance 1 Follow the procedures in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the display assembly see Removing the Edge to Edge Display or Removing the Display Assembly 5 Remove the LED cover see Removing the LED Cover 6 Remove the keyboard see R...

Страница 69: ...ard cable to the I O board 2 Place the card cage on the base assembly 3 Replace the four M2 x 3 mm screws 4 Replace the palm rest see Replacing the Palm Rest Assembly 5 Replace the keyboard see Replacing the Keyboard 6 Replace the LED cover see Replacing the LED Cover 7 Replace the display assembly see Replacing the Edge to Edge Display or Replacing the Display Assembly 8 Replace the secondary har...

Страница 70: ...mputer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the display assembly see Removing the Edge to Edge Display or Removing the Display Assembly 5 Remove the LED cover see Removing the LED Cover 6 Remove the keyboard see Removing the Keyboard 7 Remove the palm rest see Removing the Palm Re...

Страница 71: ...eft I O board see Replacing the Left I O Board 4 Replace the card cage see Replacing the Card Cage 5 Replace the palm rest assembly Replacing the Palm Rest Assembly 6 Replace the keyboard see Replacing the Keyboard 7 Replace the LED cover see Replacing the LED Cover 8 Replace the display assembly see Replacing the Edge to Edge Display or Replacing the Display Assembly 9 Replace the secondary hard ...

Страница 72: ...r 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the display assembly see Removing the Edge to Edge Display or Removing the Display Assembly 5 Remove the LED cover see Removing the LED Cover 6 Remove the keyboard see Removing the Keyboard 7 Remove the palm rest see Removing the Palm Rest As...

Страница 73: ...ctor slots on the base assembly 3 Set the left I O board in at an angle and press down on the board to ensure it connects firmly to the system board 4 Replace the four M2 x 3 mm screws 5 Replace the card cage see Replacing the Card Cage 6 Replace the palm rest assembly Replacing the Palm Rest Assembly 7 Replace the keyboard see Replacing the Keyboard 8 Replace the LED cover see Replacing the LED C...

Страница 74: ...ance 1 Follow the instructions in Before Working on Your Computer 2 Remove the base assembly cover see Removing the Base Assembly Cover 3 Remove the secondary hard drive see Removing the Secondary Hard Drive HDD2 4 Remove the display assembly see Removing the Edge to Edge Display or Removing the Display Assembly 5 Remove the LED cover see Removing the LED Cover 6 Remove the keyboard see Removing t...

Страница 75: ...2 Set the right I O board in at an angle and press down on the board to ensure it connects firmly to the system board 3 Replace the four M2 x 3 mm screws 4 Replace the card cage see Replacing the Card Cage 5 Replace the palm rest assembly Replacing the Palm Rest Assembly 6 Replace the keyboard see Replacing the Keyboard 7 Replace the LED cover see Replacing the LED Cover 8 Replace the display asse...

Страница 76: ...ve see Removing the Optical Drive 5 If applicable remove the WWAN card see Removing a WWAN Card 6 If applicable remove the card from the WLAN WiMax card slot see Removing the WLAN WiMax Card 7 If applicable remove the card from the WPAN UWB card slot see Removing a WPAN Card 8 Remove the DIMM C and DIMM D memory modules see Removing a Memory Module 9 Remove the coin cell battery see Removing the C...

Страница 77: ...ystem Board CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage on www dell com at www dell com regulatory_compliance NOTICE Ensure that any loose cables do not get caught beneath the system board 1 Place the system board into the base assembly 2 Replace the b...

Страница 78: ...place the DIMM C and DIMM D memory modules see Replacing a Memory Module 18 If applicable replace the WWAN card see Replacing a WWAN Card 19 If applicable replace the card in the WLAN WiMax card slot see Replacing the WLAN WiMax Card 20 If applicable replace the card in the WPAN UWB card slot see Replacing a WPAN Card 21 Replace the optical drive see Replacing the Optical Drive 22 Replace the prim...

Страница 79: ...rder 3 Insert the BIOS update program CD and turn on the computer NOTICE Do not interrupt this process once it begins Doing so may cause system damage Follow the instructions that appear on the screen The computer continues to boot and updates the new BIOS When the flash update is complete the computer will automatically reboot 4 Remove the flash BIOS update program CD from the drive Flashing the ...

Страница 80: ...012 10 27 31 AM The file downloads to your desktop 8 Click Close if the Download Complete window appears The file icon appears on your desktop and is titled the same as the downloaded BIOS update file 9 Double click the file icon on the desktop and follow the instructions on the screen Back to Contents Page ...

Страница 81: ...nce 1 Follow the instructions in Before Working on Your Computer 2 Remove the LED cover see Removing the LED Cover 3 Remove the keyboard see Removing the Keyboard 4 Disconnect the biometer cable from the system board Replacing the Biometer Cable CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information s...

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