Table 11. Descriptions and corrective actions (continued)
6
Tape drive or media error. The drive determined that an error occurred, but it cannot
isolate the error to faulty hardware or to the tape cartridge. Complete the appropriate
action, as described.
• Check the cartridge type and the operation you are trying (Read or Write) to make sure it
is supported on the tape drive you are using. See “Data cartridges” on page 21.
• Try the operation again with another cartridge. If the operation succeeds, the original
cartridge was defective. Copy data from the defective cartridge and discard it.
• If the operation fails and another drive is available, insert the cartridge into the other
drive and retry the operation.
– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch cartridge into the first drive and run
the tape drive diagnostics (see Function Code
1
Maintenance function” on page 28).
- If the diagnostics fail, contact Dell technical support.
- If the diagnostics succeed, the error was temporary.
• If the operation fails and another drive is not available, insert a scratch cartridge into
the drive and run the tape drive diagnostics (see Function Code
1
Diagnostic or Maintenance function” on page 28).
– If the diagnostics fail, contact Dell technical support.
– If the diagnostics succeed, discard the cartridge.
40 Dell PowerVault LTO Tape Drive: User's Guide