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Troubleshooting power source problems

1.

Press the power button to ensure that your system is turned on. If the power indicator does not glow
when the power button is pressed, press the power button firmly.

2.

Plug in another working power supply unit to ensure that the system board is not faulty.

3.

Ensure that no loose connections exist.
For example, loose power cables.

4.

Ensure that the power source meets applicable standards.

5.

Ensure that there are no short circuits.

6.

Have a qualified electrician check the line voltage to ensure that it meets the needed specifications.

Power supply unit problems

1.

Ensure that no loose connections exist.
For example, loose power cables.

2.

Ensure that the power supply unit (PSU) handle or LED indicates that the PSU is working properly.
For more information about PSU indicators, see the Power indicator codes section.

3.

If you have recently upgraded your system, ensure that the PSU has enough power to support the

new system.

4.

If you have a redundant PSU configuration, ensure that both the PSUs are of the same type and

wattage.
You may have to upgrade to a higher wattage PSU.

5.

Ensure that you use only PSUs with the Extended Power Performance (EPP) label on the back.

6.

Reseat the PSU.

NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and
determine if it is working properly.

If the problem persists, see the Getting help section.

Related Links

Getting help
Indicator codes for redundant power supply unit
Non-redundant power supply unit indicator codes

Troubleshooting cooling problems

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

Ensure that the following conditions exist:

• System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not

removed.

• Ambient temperature is not higher than the system specific ambient temperature.
• External airflow is not obstructed.

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Содержание PowerEdge R430

Страница 1: ...Dell PowerEdge R430 Owner s Manual Regulatory Model E28S Series Regulatory Type E28S001 ...

Страница 2: ... the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respecti...

Страница 3: ...Indicators 23 Diagnostic indicators on the front panel 23 Hard drive indicator codes 25 uSATA SSD indicator codes 26 NIC indicator codes 27 Internal dual SD module indicator codes 27 iDRAC Direct LED indicator codes 28 Indicator codes for redundant power supply unit 30 Non redundant power supply unit indicator codes 31 Locating Service Tag of your system 32 2 Documentation resources 33 3 Technical...

Страница 4: ...tem management applications 47 Options to manage the pre operating system applications 47 System Setup 47 Viewing System Setup 48 System Setup details 48 System BIOS 49 iDRAC Settings utility 72 Device Settings 73 Dell Lifecycle Controller 73 Embedded system management 73 Boot Manager 74 Viewing Boot Manager 74 Boot Manager main menu 74 PXE boot 75 6 Installing and removing system components 76 Sa...

Страница 5: ...d drive carrier 107 Installing a 3 5 inch hard drive adapter into a hot swap hard drive carrier 108 Removing a 2 5 inch hard drive from a 3 5 inch hard drive adapter 109 Installing a 2 5 inch hard drive into a 3 5 inch hard drive adapter 110 Removing a hard drive from a hard drive carrier 111 Installing a hard drive into a hard drive carrier 112 Optical drive optional 113 Removing the optional ult...

Страница 6: ... a processor 144 Installing a processor 147 Installing a heat sink 149 Power supply units 151 Hot spare feature 152 Removing a redundant power supply unit 152 Installing a redundant power supply unit 153 Removing a cabled power supply unit 154 Installing a cabled power supply unit 156 Removing the power supply unit blank 157 Installing the power supply unit blank 158 System battery 159 Replacing t...

Страница 7: ...fety first for you and your system 197 Troubleshooting system startup failure 197 Troubleshooting external connections 197 Troubleshooting the video subsystem 197 Troubleshooting a USB device 197 Troubleshooting a serial I O device 198 Troubleshooting a NIC 199 Troubleshooting a wet system 199 Troubleshooting a damaged system 200 Troubleshooting the system battery 201 Troubleshooting power supply ...

Страница 8: ... messages 210 Diagnostic messages 210 Alert messages 210 10 Getting help 211 Contacting Dell 211 Documentation feedback 211 Accessing system information by using QRL 211 Quick Resource Locator for the PowerEdge R430 system 212 8 ...

Страница 9: ...o two Intel Xeon E5 2600 v3 or Xeon E5 2600 v4 processors up to 12 DIMMs and ten hard drives or solid state drives SSDs Supported configurations for the PowerEdge R430 system The Dell PowerEdge R430 system supports the following configurations Figure 1 Supported configurations for the PowerEdge R430 system 9 ...

Страница 10: ...nu buttons 6 LCD panel 7 USB management port iDRAC managed USB port 8 USB port 9 Information tag 10 Hard drives 11 Optical drive optional Table 1 Front panel features of a 4 x 3 5 inch hard drive system Item Indicator Button or Connector Icon Description 1 Power button Press the power button to turn the system on or off The indicator on the button indicates if the system is on or off NOTE To grace...

Страница 11: ...igate the control panel LCD menu 6 LCD panel Displays system ID status information and system error messages For more information see the LCD panel section NOTE LCD panel is not available in a cabled hard drive system 7 USB management port iDRAC managed USB port The USB management port is USB 2 0 compliant Enables you to connect USB devices to the system or provides access to the iDRAC Direct feat...

Страница 12: ...ont panel features of the 4 x 3 5 inch cabled hard drive system Item Indicator Button or Connector Icon Description 1 Power button Press the power button to turn the system on or off The indicator on the button indicates if the system is on or off NOTE To gracefully shut down an ACPI compliant operating system press the power button 2 NMI button Press the NMI button to troubleshoot software and de...

Страница 13: ...ported video VGA port see the Technical specifications section 5 Diagnostic indicators The diagnostic indicators light up to display error status 6 USB port 2 Use the USB 2 0 port to connect USB devices to the system This port is 4 pin USB 2 0 compliant 7 Information tag Displays system information such as service tag NIC and MAC address NOTE The information tag is a slide out label panel 8 Hard d...

Страница 14: ...Press the power button to turn the system on or off The indicator on the button indicates if the system is on or off NOTE To gracefully shut down an ACPI compliant operating system press the power button 2 NMI button Press the NMI button to troubleshoot software and device driver errors when running certain operating systems Use the end of a paper clip to press the NMI button NOTE Use the NMI butt...

Страница 15: ...he system This port is 4 pin USB 2 0 compliant 6 Optical drive optional One optional slim SATA DVD ROM drive or DVD RW drive 7 LCD menu buttons Press the LCD menu buttons to navigate the control panel LCD menu 8 Information tag Displays system information such as service tag NIC and MAC address NOTE The information tag is a slide out label panel 9 LCD panel Displays system ID status information an...

Страница 16: ... or provides access to the iDRAC Direct features For more information see the Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals 2 Diagnostic indicators The diagnostic indicators light up to display error status 3 Power button Press the power button to turn the system on or off The indicator on the button indicates if the system is on or off NOTE To gracefully shut down...

Страница 17: ... information status and error messages to indicate if the system is functioning correctly or if the system needs attention For more information about error messages see the Dell Event and Error Messages Reference Guide at Dell com openmanagemanuals OpenManage software The LCD backlight turns blue during normal operating conditions When the system needs attention the LCD turns amber and displays an...

Страница 18: ...s in standby mode the LCD backlight turns off after a few minutes of inactivity if there are no error messages 1 To view the Home screen press one of the three navigation buttons Select Left or Right 2 To navigate to the Home screen from another menu complete the following steps a Press and hold the navigation button till the up arrow is displayed b Navigate to the using the up arrow c Select the ...

Страница 19: ...sses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet MAC Displays the MAC addresses for iDRAC iSCSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Displays the power output of the system in BTU hr or Watts The display format can be configured in the Set...

Страница 20: ...vice to the system For more information about the supported serial port see the Technical specifications section 2 Ethernet port 1 Use the Ethernet port to connect Local Area Networks LANs to the system For more information about the supported Ethernet ports see the Technical specifications section 3 vFlash card slot optional Use the vFlash media card slot to insert a vFlash media card 4 iDRAC por...

Страница 21: ...To locate a particular system within a rack To turn the system ID on or off NOTE To reset the iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds NOTE If the system stops responding during POST press and hold the system ID button for more than five seconds to enter the BIOS progress mode 11 System identification port Use the system identification port to conn...

Страница 22: ...tem For more information about the supported serial port see the Technical specifications section 2 Ethernet port 1 Use the Ethernet port to connect Local Area Networks LANs to the system For more information about the supported Ethernet ports see the Technical specifications section 3 vFlash card slot optional Use the vFlash media card slot to insert a vFlash media card 4 iDRAC port optional Use ...

Страница 23: ...for more than 15 seconds NOTE If the system stops responding during POST press and hold the system ID button for more than five seconds to enter the BIOS progress mode 11 System identification port Use the system identification port to connect the system status indicator assembly through the optional cable management arm 12 Ethernet port 3 Use the Ethernet port to connect Local Area Networks LANs ...

Страница 24: ...system and run embedded diagnostics ePSA If the hard drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Electrical indicator The indicator flashes amber if the system experiences an electrical error for example voltage out of range or a failed power supply unit PSU or voltage regulator Check the System Event Log or system messages for ...

Страница 25: ...3 hard drive NOTE If the hard drive is in the Advanced Host Controller Interface AHCI mode the status indicator on the right side does not turn on Table 9 Hard drive indicator codes Drive status indicator pattern RAID only Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for insertion or removal NOTE The drive status indicator remains off until al...

Страница 26: ... function and remains off Table 10 Drive status indicator codes Drive status indicator pattern Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for insertion or removal NOTE The drive status indicator remains off until all hard drives are initialized after the system is turned on Drives are not ready for insertion or removal during this time Flash...

Страница 27: ... Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed D Activity indicator is flashing green Network data is being sent or received Internal dual SD module indicator codes The Internal Dual SD module IDSDM provides you with a redundant SD card solution You can configure the IDSDM for storage or as the OS boot partition The IDSDM card offers the follow...

Страница 28: ...r activity C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline has failed or is write protected E Not lit Indicates that the card is missing or is booting iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem NOTE The iDRAC Direct...

Страница 29: ...file transfer or any operation tasks C Green and turns off Indicates that the file transfer is complete D Not lit Indicates that the USB is ready to be removed or that a task is complete The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop and cable Laptop Connect Table 14 iDRAC Direct LED indicator patterns iDRAC Direct LED indicator pattern Condi...

Страница 30: ...lashes green CAUTION Do not disconnect the power cord or unplug the PSU when updating firmware If firmware update is interrupted the PSUs will not function You must roll back the PSU firmware by using Dell Lifecycle Controller For more information see Dell Lifecycle Controller User s Guide at Dell com idracmanuals C Flashing green and turns off When hot adding a PSU the PSU handle flashes green fi...

Страница 31: ...stem CAUTION AC PSUs support both 220 V and 110 V input voltages with the exception of Titanium PSUs which support only 220 V When two identical PSUs receive different input voltages they can output different wattages and trigger a mismatch CAUTION If two PSUs are used they must be of the same type and have the same maximum output power CAUTION Combining AC and DC PSUs is not supported and trigger...

Страница 32: ...ional Locating Service Tag of your system Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell to route support calls to the appropriate personnel...

Страница 33: ...onfiguring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide Dell com idracmanuals For information about installing the operating system see the operating system documentation Dell com operatingsystemmanuals For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see ...

Страница 34: ...ise systems management see the OpenManage Connections Enterprise Systems Management documents Dell com omconnectionsenterprisesystemsman agement For information about connections and client systems management see the OpenManage Connections Client Systems Management documentation Dell com dellclientcommandsuitemanuals For information about viewing inventory performing configuration and monitoring t...

Страница 35: ...Task Document Location by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide 35 ...

Страница 36: ... Chassis dimensions of the PowerEdge R430 system Table 18 Dimensions of the Dell PowerEdge R430 system X Xa Y Z with bezel Z without bezel Za with bezel Za without bezel Zb 482 4 mm 18 99 inches 434 0 mm 17 08 inches 42 8 mm 1 68 inches 677 3 mm 26 66 inches 662 4 mm 264 07 inches 35 0 mm 1 37 inches 20 1 mm 0 79 inches 642 3 mm 25 28 inches Chassis weight This section describes the weight of the ...

Страница 37: ...ing the PSU wattage rating NOTE This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 230 V System battery specifications The PowerEdge R430 system supports 3 V CR2032 Lithium coin cell system battery Expansion bus specifications The PowerEdge R430 system supports PCI express PCIe Generation 2 and 3 expansion cards which need to be installed on...

Страница 38: ... Supported hard drive and SSD options for the PowerEdge R430 system Four hard drive systems Up to four 3 5 inch cabled hard drives or Up to four 3 5 inch hot swappable SAS SATA or Nearline SAS hard drives or Up to four 2 5 inch hot swappable SAS SATA SATA SSD or Nearline SAS hard drives NOTE Four hard drive systems support software RAID For more information about software RAID see the Dell PowerEd...

Страница 39: ...0 100 1000 Mbps Network Interface Controller NIC ports on the back panel Serial connector The serial connector connects a serial device to the system The PowerEdge R430 system supports one serial connector on the back panel which is a 9 pin connector Data Terminal Equipment DTE 16550 compliant VGA ports The Video Graphic Array VGA port enables you to connect the system to a VGA display The PowerEd...

Страница 40: ...ge 40 C to 65 C 40 F to 149 F Continuous operation for altitude less than 950 m or 3117 ft 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment Maximum temperature gradient operating and storage 20 C h 36 F h Table 27 Relative humidity specifications Relative humidity Specifications Storage 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times Ope...

Страница 41: ... 950 m 3 117 ft Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulates and gaseous contamination If the levels of particulates or gaseous pollution exceed the specified limitations and result in equipment damage or failure you may need to rectify the environmental conditions Re mediation of ...

Страница 42: ...emperature Specifications Continuous operation 5 C to 40 C at 5 to 85 RH with 29 C dew point NOTE Outside the standard operating temperature 10 C to 35 C the system can operate continuously in temperatures as low as 5 C and as high as 40 C For temperatures between 35 C and 40 C de rate maximum allowable dry bulb temperature by 1 C per 175 m above 950 m 1 F per 319 ft 1 of annual operating hours 5 ...

Страница 43: ...pported Do not perform a cold startup below 5 C Allow processor performance degrade Non redundant power supplies are not supported Non Dell qualified peripheral cards and or peripheral cards are not supported Maximum altitude for the operating temperature must be 3050 m 10 000 ft 43 ...

Страница 44: ...and reduces the need for physical access to the system Options to set up iDRAC IP address You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC You can set up the IP address by using one of the following interfaces Interfaces Document Section iDRAC Settings utility See Dell Integrated Dell Remote Access Controller User s ...

Страница 45: ...ources Table 35 Resources to install the operating system Resources Location Dell Systems Management Tools and Documentation media Dell com operatingsystemmanuals Dell Lifecycle Controller Dell com idracmanuals Dell OpenManage Deployment Toolkit Dell com openmanagemanuals Dell certified VMware ESXi Dell com virtualizationsolutions Supported operating systems on Dell PowerEdge systems Dell com ossu...

Страница 46: ...isites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support drivers 2 Under the Drivers Downloads section type the Service Tag of your system in the Service Tag or Express Service Code box NOTE If you do not have the Service Tag select Detect My Product to allow the system to automatically detect your Service Tag or under General su...

Страница 47: ...onment PXE Related Links System Setup Boot Manager Dell Lifecycle Controller PXE boot System Setup By using the System Setup screen you can configure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by using two met...

Страница 48: ...Menu screen details are explained as follows Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure iDRAC settings The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI Unified Extensible Firmware Interface You can enable or disable various iDRAC parameters by using the iDRAC settings utility For...

Страница 49: ...g system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS Related Links System BIOS System BIOS Settings details System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Specifies information about the...

Страница 50: ...ted Links System BIOS Viewing System BIOS Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also enables you to specify the boot order Related Links Boot Settings details System BIOS Viewing Boot Settings Choosing the system boot mode Changing the boot order Viewing Boot Settings To view the Boot Settings screen perform the following steps 1 Turn on ...

Страница 51: ...ed all hard drives are attempted to boot in the order selected in the Hard Disk Drive Sequence This option is not enabled for UEFI Boot Mode Boot Option Settings Configures the boot sequence and the boot devices BIOS Boot Settings Enables or disables BIOS boot options NOTE This option is enabled only if the boot mode is BIOS UEFI Boot Settings Enables or disables UEFI Boot options The Boot options...

Страница 52: ...he plus and minus sign keys to move the device down or up in the order 4 Click Exit and then click Yes to save the settings on exit Related Links Boot Settings Boot Settings details Viewing Boot Settings Network Settings You can use the Network Settings screen to modify PXE device settings The network settings option is available only in the UEFI mode NOTE The BIOS does not control network setting...

Страница 53: ...only in the UEFI boot mode BIOS does not control network settings in the BIOS boot mode For the BIOS boot mode the option ROM of the network controller handles the network settings Related Links UEFI iSCSI Settings details Viewing UEFI iSCSI Settings UEFI iSCSI Settings Viewing UEFI iSCSI Settings Viewing UEFI iSCSI Settings To view the UEFI iSCSI Settings screen perform the following steps 1 Turn...

Страница 54: ...em 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click System Security Related Links System Security System Security Settings details System...

Страница 55: ...ult AC Power Recovery Sets how the system behaves after AC power is restored to the system This option is set to Last by default AC Power Recovery Delay Sets the time delay for the system to power up after AC power is restored to the system This option is set to Immediate by default User Defined Delay 60s to 240s Sets the User Defined Delay option when the User Defined option for AC Power Recovery...

Страница 56: ...zed Signature Database Imports exports deletes or restores entries in the Authorized Signature Database db Forbidden Signature Database Imports exports deletes or restores entries in the Forbidden Signature Database dbx Creating a system and setup password Prerequisites Ensure that the password jumper is enabled The password jumper enables or disables the system password and setup password feature...

Страница 57: ...stem displays an error message that the system has stopped functioning and must be turned off Even after you turn off and restart the system the error message is displayed until the correct password is entered Related Links System Security Deleting or changing system and setup password Prerequisites NOTE You cannot delete or change an existing system or setup password if the Password Status is set...

Страница 58: ...h the setup password option to protect the system password from unauthorized changes Related Links System Security System Information You can use the System Information screen to view system properties such as Service Tag system model name and the BIOS version Related Links System Information details System BIOS Viewing System Information Viewing System Information To view the System Information s...

Страница 59: ... System Information Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions such as system memory testing and node interleaving Related Links Memory Settings details System BIOS Viewing Memory Settings Viewing Memory Settings To view the Memory Settings screen perform the following steps 1 Turn on or restart your system...

Страница 60: ...ishes an area of memory that is fault resilient This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability Node Interleaving Specifies if Non Uniform Memory architecture NUMA is supported If this field is set to Enabled memory interleaving is supported if a symmetric memory configuratio...

Страница 61: ... option is set to Disabled by default NOTE Enabling this option may negatively impact the overall system performance Virtualization Technology Enables or disables the additional hardware capabilities provided for virtualization This option is set to Enabled by default Address Translation Service ATS Defines the Address Translation Cache ATC for devices to cache the DMA transactions This option pro...

Страница 62: ...able this option only when System Profile is set to Performance NOTE Depending on the number of installed CPUs there may be up to four processor listings Number of Cores per Processor Controls the number of enabled cores in each processor This option is set to All by default Processor 64 bit Support Specifies if the processor s support 64 bit extensions Processor Core Speed Specifies the maximum c...

Страница 63: ...HCI by default Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST This option is applicable only for ATA and AHCI modes Write Cache Enables or disables the command for Embedded SATA drives during POST Port A Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to tu...

Страница 64: ... D Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI or RAID mode BIOS support is always enabled Option Description Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity ...

Страница 65: ...the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Port H Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI or RAID mode BIOS support is always enable...

Страница 66: ... SATA Settings Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller integrated RAID controller and the USB ports Related Links Integrated Devices details System BIOS Viewing Integrated Devices Viewing Integrated Devices To view the Integrated Devices screen perform the following steps 1 Turn on or r...

Страница 67: ...eo Controller Displays the current state of the embedded video controller The Current State of Embedded Video Controller option is a read only field If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is...

Страница 68: ...Serial Device 2 in BIOS BIOS console redirection can also be enabled and the port address can be specified This option is set to Auto by default Serial Port Address Enables you to set the port address for serial devices This option is set to Serial Device 1 COM2 Serial Device 2 COM1 by default NOTE You can use only Serial Device 2 for the Serial Over LAN SOL feature To use console redirection by S...

Страница 69: ...You can use the System Profile Settings screen to enable specific system performance settings such as power management Related Links System Profile Settings details System BIOS Viewing System Profile Settings Viewing System Profile Settings To view the System Profile Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following mess...

Страница 70: ...gement option When set to Enabled the CPU power management is controlled by the OS DBPM and the System DBPM DAPC This option is set to Disabled by default Memory Patrol Scrub Sets the memory patrol scrub frequency This option is set to Standard by default Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x This option is set to 1x by default Uncore Frequency Enables you to select t...

Страница 71: ...m 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Miscellaneous Settings Related Links Miscellaneous Settings Miscellaneous Settings det...

Страница 72: ...SC results to be applied The Enabled No Reboot option executes ISC and continues without applying ISC results until the next time system reset occurs The Enabled option executes ISC and forces an immediate system reset so that ISC results can be applied It takes the system longer to be ready due to the forced system reset When disabled ISC does not execute Related Links Miscellaneous Settings View...

Страница 73: ...ystems management capabilities including system deployment configuration update maintenance and diagnosis LC is delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Related Links Embedded system management Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout ...

Страница 74: ...g with the first item in the boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found One shot Boot Menu Enables you to access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exits the Boot Manager...

Страница 75: ...m Related Links Boot Manager PXE boot The Preboot Execution Environment PXE is an industry standard client or interface that allows networked computers that are not yet loaded with an operating system to be configured and booted remotely by an administrator 75 ...

Страница 76: ...d by your warranty Read and follow the safety instructions that are shipped with your product NOTE Dell recommends that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system and system fans must be populated always with either a component or with a blank Before working inside your system Prerequ...

Страница 77: ...s to perform the removal and installation procedures Key to the bezel lock This is needed only if your system includes a bezel Phillips 1 screwdriver Phillips 2 screwdriver Plastic scribe Wrist grounding strap Front bezel optional The front bezel is attached to the front side of the server and prevents accidents while removing the hard drive or when pressing the reset or power button The front bez...

Страница 78: ...equisites Follow the safety guidelines listed in the Safety instructions section Steps 1 Locate and remove the bezel key NOTE The bezel key is attached to the back of the bezel 2 Hook the right end of the bezel onto the chassis 3 Fit the free end of the bezel onto the system 4 Lock the bezel by using the key 78 ...

Страница 79: ...system including any attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 If installed remove the optional bezel For more information see the Removing the optional front bezel section Steps 1 Rotate the latch release lock counter clockwise to the unlocked position 2 Lift the latch toward the back of the system The system cover slides back and the...

Страница 80: ...nternal cables are connected and placed out of the way and no tools or extra parts are left inside the system Steps 1 Align the slots on the system cover with the tabs on the chassis 2 Push the system cover latch down to move the system cover into the closed position The system cover slides forward and the slots on the system cover engage with the tabs on the chassis The system cover latch locks i...

Страница 81: ...afety instructions Installing the optional front bezel Inside the system CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warrant...

Страница 82: ...able routing latch 3 power supply unit 4 expansion card riser connector 2 5 memory module socket B3 B4 6 processor 2 7 memory module socket B1 B2 8 memory module socket A1 A5 A2 A6 9 processor 1 10 memory module socket A3 A7 A4 A8 11 cooling fan 5 12 optical drive optional 82 ...

Страница 83: ...uting latch 4 power interposer board 5 power supply units 2 6 PCIe expansion card riser optional 7 memory module socket B3 B4 8 processor 2 9 memory module socket B1 B2 10 memory module socket A1 A5 A2 A6 11 processor 1 12 memory module socket A3 A7 A4 A8 13 cooling fan 6 14 hard drives SSDs 15 optical drive 83 ...

Страница 84: ...r telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the...

Страница 85: ...ur warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 If applicable route the cables inside the system along the chassis wall and secure the cables by using the cable securing bracket Steps 1 Align the tabs on the...

Страница 86: ...nsfers per second Memory bus operating frequency can be 2400 MT s 2133 MT s or 1866 MT s depending on the following factors System profile selected for example Performance Optimized Custom or Dense Configuration Optimized Maximum supported DIMM frequency of the processors The system contains 12 memory sockets split into four sets two sets of 4 sockets and two sets of 2 sockets each Each 4 socket s...

Страница 87: ...m memory board Memory channels are organized as follows Processor 1 channel 0 memory sockets A1 and A5 channel 1 memory sockets A2 and A6 channel 2 memory sockets A3 and A7 channel 3 memory sockets A4 and A8 Processor 2 channel 0 memory sockets B1 channel 1 memory sockets B2 channel 2 memory sockets B3 channel 3 memory sockets B4 87 ...

Страница 88: ...er depending on system DIMM configuration Populate memory module sockets only if a processor is installed For single processor systems sockets A1 to A12 are available For dual processor systems sockets A1 to A12 and sockets B1 to B12 are available Populate all the sockets with white release tabs first followed by the black release tabs and then the green release tabs When mixing memory modules wit...

Страница 89: ...rsistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB single rank memory modules the available system memory is 3 4 ranks channel 16 memory ...

Страница 90: ...8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 16 1 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 24 4 6 1R x8 2400 MT s 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 A3 A4 A5 A6 8 3 1R x8 2400 MT s 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 A3 32 4 8 1R x8 2400 MT s 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 8 4 1R x8 2400 MT s 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 A3 A4 16 2 1R x8 2400 M...

Страница 91: ...2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 64 8 8 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 16 4 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 A4 32 2 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 96 16 6 2R x8 2400 MT s 2R x4 2133 MT s 2R x4 1866 MT s A1 A2 A3 A4 A5 A6 32 3 2R x8 2400 MT s 2R x4 2133 MT s 2R x4 1866 MT s A1 A2 A3 128 16 8 2R x8 2400 ...

Страница 92: ... A3 A4 A5 A6 A7 A8 Table 39 Memory configurations two processors System Capacity in GB DIMM Size in GB Number of DIMMs DIMM Rank Organization and Frequency DIMM Slot Population 8 4 2 1R x8 2400 MT s 1R x8 2133 MT s 1R x8 1866 MT s A1 B1 16 4 4 1R x8 2400 MT s 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 B1 B2 8 2 1R x8 2400 MT s 1R x8 2133 MT s 1R x8 1866 MT s A1 B1 24 4 6 1R x8 2400 MT s 1R x8 2133 MT s...

Страница 93: ...866 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 8 6 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 B1 B2 B3 64 8 8 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 A4 B1 B2 B3 B4 16 4 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 B1 B2 32 2 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 B1 96 8 12 2R x8 2400 MT s 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1...

Страница 94: ... 1866 MT s 2R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 NOTE 16 GB DIMMs must be installed in slots numbered A1 A2 A3 A4 B1 B2 B3 and B4 and 8 GB DIMMs must be installed in slots A5 A6 A7 and A8 192 16 12 2R x4 2400 MT s 2R x4 2133 MT s 2R x4 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 32 6 2R x4 2400 MT s 2R x4 2133 MT s 2R x4 1866 MT s A1 A2 A3 B1 B2 B3 256 32 8 2R x4 2400 MT s 2R x4 21...

Страница 95: ...he memory modules are hot to touch for some time after the system has been powered down Allow the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory mod...

Страница 96: ...e your system section Related Links Safety instructions Before working inside your system Removing the cooling shroud Installing memory modules Installing the cooling shroud After working inside your system Installing memory modules Prerequisites WARNING The memory modules are hot to touch for some time after the system has been powered down Allow the memory modules to cool before handling them Ha...

Страница 97: ... touch the middle of the memory module or metallic contacts 2 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket 3 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket CAUTION Do not apply pressure at the center of the memory module apply pressure at b...

Страница 98: ...SAS hard drives SATA hard drives or SATA SSDs Eight hard drive systems Up to eight 2 5 inch hot swappable SAS hard drives SATA hard drives or SATA SSDs Ten hard drive systems Up to ten 2 5 inch hot swappable SATA hard drives or SATA SSDs NOTE SSD SAS SATA hard drives cannot be mixed in a system The hot swappable hard drives connect to the system board through the hard drive backplane Hot swappable...

Страница 99: ...ve hard drive blanks installed 1 Follow the safety guidelines listed in the Safety instructions section 2 If installed remove the front bezel Steps Press the release button and slide the hard drive blank out of the hard drive slot Figure 28 Removing a 2 5 inch hard drive blank 1 hard drive blank 2 release button Next steps If removed install the front bezel Related Links Safety instructions Removi...

Страница 100: ...and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 Follow ...

Страница 101: ... the optional front bezel Installing a 3 5 inch hard drive blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 If installed remove the front bezel Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place Figure 31 Installing a 3 5 inch hard drive blank 1 hard drive blank Next steps If applicable install the fro...

Страница 102: ...d with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 If installed remove the front bezel 4 If connected disconnect the power and data cable from the hard drive NOTE The empty cabled hard drive carrier can be used as a blank Steps 1 Press the release tab on the hard drive carrier...

Страница 103: ...age due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Keep the Phillips 2 screwdriver ready Steps 1 Press the release tab on the hard drive c...

Страница 104: ...Links Safety instructions Before working inside your system After working inside your system Removing a hot swappable hard drive carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage ...

Страница 105: ...rd drive slots Steps 1 Press the release button to open the hard drive carrier release handle 2 Slide the hard drive carrier out of the hard drive slot CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive carrier blanks installed Figure 34 Removing a hot swappable hard drive or SSD 1 release button 2 hard drive carrier 3 hard drive carrier handle Next steps 1 I...

Страница 106: ...hat your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over written Any data on the replacem...

Страница 107: ...uld only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in safety instructions section 2 Keep...

Страница 108: ...t documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Keep the Phillips 2 screwdriver ready 3 If installed remove the front bezel 4 In...

Страница 109: ...ce technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Follow the safety guidelines listed in the Safety instructio...

Страница 110: ...s may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the sa...

Страница 111: ...a 3 5 inch hot swappable hard drive adapter from a 3 5 inch hot swappable hard drive carrier Installing a 3 5 inch hard drive adapter into a hot swap hard drive carrier Removing a hard drive from a hard drive carrier Prerequisites 1 Keep the Phillips 1 screwdriver ready 2 Remove the hot swappable hard drive carrier from the system Steps 1 Remove the screws from the slide rails on the hard drive ca...

Страница 112: ...that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the carrier 2 Align the screw holes on the hard drive with the screws holes on the hard drive carrier When aligned correctly the back of the har...

Страница 113: ...orized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section NOTE Observe the routing of the power and data cables inside the chassis as you remove them from the system board and the opti...

Страница 114: ...UTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your produc...

Страница 115: ...hat is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section Steps 1 Disconnect the power and data cable from the back of the optical drive Observe the routing of the power...

Страница 116: ...ur system After working inside your system Installing the standard optical drive Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not c...

Страница 117: ...ted firmly and the release latch snaps into place 3 Connect the power cable 4 Connect the data cable to the back of the drive and to the SATA connector on the system board NOTE Route and secure the cables using the cable routing latch on the system chassis to prevent them from being pinched or crimped Figure 45 1 optical drive 2 data cable 3 power cable 4 release latch 5 metal standoff 4 6 notch o...

Страница 118: ... assembly Removing a cooling fan Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safe...

Страница 119: ...r system Installing a cooling fan Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the saf...

Страница 120: ...le to the power cable connector on the system board Figure 47 Installing a cooling fan 1 cooling fan 2 power cable connector 3 cooling fan bracket Next steps 1 Install the cooling shroud 2 Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before working inside your system Removing the cooling shroud Installing the cooling shroud After wor...

Страница 121: ...USB memory key Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions th...

Страница 122: ... board connectors Expansion cards and expansion card riser An expansion card in the server is an add on card that can be inserted into an expansion slot on the system board or riser card to add enhanced functionality to the system through the expansion bus NOTE A System Event Log SEL event is logged if an expansion card riser is unsupported or missing It does not prevent your system from turning o...

Страница 123: ...xpansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority must be installed first using the slot priority indicated All other expansion cards must be installed in card priority and slot priority order Table 41 Expansion card installation order Low Profile Low Profile configuration Card priority Card type Slot priority Maximum allowed 1 RAID Integrated...

Страница 124: ...s CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your pr...

Страница 125: ...Installing the expansion card riser Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the s...

Страница 126: ...orking inside your system section Related Links Safety instructions Before working inside your system Installing an expansion card After working inside your system Removing an expansion card Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by th...

Страница 127: ...ommission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 52 Removing an expansion card from the expansion card riser 1 expansion card riser 2 expansion card riser connector 3 expansion card latch 4 expansion card Next steps 1 Install the expansion card 2 Install the expansion card riser 3 Follow ...

Страница 128: ...ser Steps 1 Locate the expansion card connector on the riser 2 Holding the expansion card by its edges position the card so that the card connector aligns with the connector on the expansion card riser 3 Align the expansion card bracket with the hooks on the chassis 4 Insert the card connector into the expansion card riser connector until the card is firmly seated NOTE Ensure that the expansion ca...

Страница 129: ...cal storage and a custom deployment environment that enables automation of server configuration scripts and imaging It emulates a USB device For more information see the Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals Removing the optional iDRAC port card Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform tro...

Страница 130: ...ser 3 Install the cooling shroud 4 If disconnected reconnect the network cable 5 Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before working inside your system Removing the cooling shroud Removing the expansion card riser Installing the optional iDRAC port card Installing the expansion card riser Installing the cooling shroud After w...

Страница 131: ...your product 1 Ensure that you follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Keep the Phillips 2 screwdriver ready 4 Remove the cooling shroud 5 If installed remove the expansion card riser Steps 1 Align and insert the tabs on the iDRAC port card into the slots on the chassis 2 Insert the iDRA...

Страница 132: ...ash card is a Secure Digital SD card that plugs into the SD vFlash card slot in the iDRAC port card It provides persistent on demand local storage and a custom deployment environment that enables automation of server configuration scripts and imaging It emulates USB device s For more information see the Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals Removing the opt...

Страница 133: ...n 2 Locate the SD vFlash card slot at the back of the chassis Steps 1 Install a the SD vFlash card by inserting the contact pin end of the SD vFlash card into the SD vFlash card slot on the iDRAC port card module NOTE The slot is keyed to ensure correct insertion of the SD vFlash card 2 Press the SD vFlash card inward to lock it into the SD vFlash card slot Figure 57 Installing an optional SD vFla...

Страница 134: ...ted in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not auth...

Страница 135: ...ns section 2 Follow the procedure listed in the Before working inside your system section CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covere...

Страница 136: ...ntact pin end of the card into the slot NOTE The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Figure 59 Installing an internal SD card 1 IDSDM 2 SD card 2 3 SD card 1 4 SD card slot 1 5 SD card slot 2 Next steps Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before work...

Страница 137: ...structions section 2 Follow the procedure listed in the Before working inside your system section 3 If installed remove the SD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps 1 Locate the internal dual SD module IDSDM on the system board To locate the internal dual SD module connector see the Syst...

Страница 138: ... that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section NOTE Temporarily label each SD card with its corresponding slot before removal Steps 1 Locate the internal du...

Страница 139: ...integrated storage controller card Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the sa...

Страница 140: ... storage controller card holder Next steps 1 Install the cooling shroud 2 Installing the integrated storage controller card 3 Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before working inside your system Removing the cooling shroud Installing the cooling shroud Installing the integrated storage controller card After working inside y...

Страница 141: ...re listed in the Before working inside your system section 3 Remove the cooling shroud 4 Keep the Phillips 2 screwdriver ready Steps 1 Align the end of the integrated storage controller card with the controller card connector on the system board 2 Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board NOTE Ensure...

Страница 142: ... holder Next steps 1 Install the cooling shroud 2 Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before working inside your system Removing the cooling shroud Installing the cooling shroud After working inside your system Processors and heat sinks Use the following procedure when Removing and installing a heat sink Installing an additi...

Страница 143: ...ver ready 3 Follow the procedure listed in the Before working inside your system section 4 If installed remove the full length PCIe card s 5 Remove the cooling shroud Steps 1 Loosen one of the screws that secure the heat sink to the system board Allow some time approximately 30 seconds for the heat sink to loosen from the processor 2 Remove the screw diagonally opposite the screw you first removed...

Страница 144: ...om support and follow the instructions included in the compressed download file to install the update on your system NOTE You can update the system BIOS by using the Dell Lifecycle Controller NOTE To ensure proper system cooling you must install a processor blank in any empty processor socket 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in ...

Страница 145: ...en first socket release lever up NOTE If you are permanently removing the processor you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust NOTE After removing the processor place it in an anti static container for reuse return or temporary storage Do not touch the bottom of the processor Touch only the side edges of the processor F...

Страница 146: ... steps 1 Replace the processor s 2 Install the heat sink 3 Reinstall the cooling shroud 4 Follow the procedure listed in the After working inside your system section Related Links Safety instructions Before working inside your system Removing the cooling shroud Removing an expansion card Installing a processor Installing a heat sink Installing the cooling shroud After working inside your system 14...

Страница 147: ...or are too hot to touch for some time after the system has been powered down Allow the heat sink and processor to cool down before handling them CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions NOTE If you are installing a single processor it must be installed in socket CPU1 Steps 1 Unpack...

Страница 148: ...ar the lock icon and push it under the tab to lock it 12 Similarly lower the open first socket release lever near the unlock icon and push it under the tab to lock it Figure 67 Installing a processor 1 socket release lever 1 2 pin 1 corner of the processor 3 processor 4 slot 4 5 processor shield 6 socket release lever 2 7 processor socket 8 tab 4 Next steps NOTE Ensure that you install the heat si...

Страница 149: ...nd support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Keep the Phillips 2 screwdriver ready 4 Install the processor NOTE I...

Страница 150: ... to the system board 5 Tighten the screw diagonally opposite to the first screw you have tightened NOTE Do not over tighten the heat sink retention screws when installing the heat sink To prevent over tightening tighten the retention screw until resistance is felt and stop after the screw is seated The screw tension should not be more than 6 in lb 6 9 kg cm 6 Repeat the procedure for the remaining...

Страница 151: ...nks Safety instructions Before working inside your system Removing the cooling shroud Removing an expansion card Installing the cooling shroud After working inside your system Power supply units Your system supports the following power supply units PSUs 450 W AC non redundant 550 W AC redundant When two identical PSUs are installed the power supply configuration is redundant 1 1 In redundant mode ...

Страница 152: ...nt PSU is switched to the sleep state You can configure the hot spare feature by using the iDRAC settings For more information about iDRAC settings see the Integrated Dell Remote Access Controller User s Guide available at Dell com idracmanuals Removing a redundant power supply unit Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubl...

Страница 153: ...imple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Verify that both power supply units PS...

Страница 154: ...N Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 ...

Страница 155: ...assis Figure 72 Removing a cabled PSU 1 PSU 2 screw 3 P1 cable connector 4 P2 cable connector 5 P3 cable connector 6 standoff 7 Backplane connector Next steps 1 Install the cabled PSU 2 Follow the procedure listed in After working inside your system section Related Links Safety instructions Before working inside your system Installing a cabled power supply unit After working inside your system 155...

Страница 156: ... with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section NOTE A hot swappable non redundant power supply unit PSU must be installed in Slot 1 of the PSU slot Steps 1 Slide the PSU into the PSU slot 2 Align the screw hole on the PSU with the standoff on the chassis 3 Tighten the screw t...

Страница 157: ...irs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Follow the safety guidelines listed in the Safety instructions section Steps If you are installing a second power supply un...

Страница 158: ...cian You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instruction...

Страница 159: ...ed in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your s...

Страница 160: ...oling shroud 2 If removed install the expansion card riser 3 Follow the procedure listed in the After working inside your system section 4 While booting press F2 to enter System Setup and ensure the battery is operating properly 5 Enter the correct time and date in the System Setup Time and Date fields 6 Exit System Setup Related Links Safety instructions Before working inside your system Removing...

Страница 161: ...l is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the s...

Страница 162: ...g the four 3 5 inch hard drive SAS SATA backplane 1 guide 2 2 hard drive SSD backplane 3 release tab 2 4 backplane power cable 5 backplane signal cable 6 SAS_A connector on the backplane 7 hard drive SSD connector 4 162 ...

Страница 163: ... 5 inch hard drive SAS SATA backplane 1 SW_RAID_A connector on the system board 2 SATA_CDROM connector on the system board 3 cable routing latch 4 SAS_A connector on the backplane 5 Optical Disk Drive ODD 6 hard drive backplane 7 system board 163 ...

Страница 164: ...ving the eight 2 5 inch SAS SATA backplane 1 hard drive SSD backplane 2 backplane power cable 3 backplane signal cable 4 SAS_A cable connector 5 release tab 2 6 SAS_B cable connector 7 hard drive SSD connector 8 164 ...

Страница 165: ...ackplane 1 integrated storage controller card 2 SATA_CDROM connector on the system board 3 cable routing latch 4 Optical Disk Drive ODD 5 SAS_A connector on the backplane 6 SAS_ B connector on the backplane 7 hard drive SSD backplane 8 system board 165 ...

Страница 166: ...5 inch SAS SATA backplane 1 hard drive SSD backplane 2 backplane power cable 3 release tab 2 4 SAS_A connector on the backplane 5 hard drive SSD connector 10 6 SAS_B connector on the backplane 7 SAS_C connector on the backplane 166 ...

Страница 167: ...A_hard drive9 connector on the system board 5 cable routing latch 6 SAS_A connector on the backplane 7 SAS_B connector on the backplane 8 SAS_C connector on the backplane 9 hard drive SSD backplane 10 system board Next steps 1 Install the hard drive backplane 2 Install all the hard drives into their original slots 3 Follow the procedure listed in the After working inside your system section 167 ...

Страница 168: ... and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION To prevent damage to the control panel flex cable do not bend the control panel flex cable after it is inserted into the connector 1 Follow the safety guidelines listed in Safety instructions section 2 Follow the...

Страница 169: ...ng the four 3 5 inch hard drive SAS SATA backplane 1 guide 2 2 hard drive SSD backplane 3 release tab 2 4 backplane power cable 5 backplane signal cable 6 SAS_A connector on the backplane 7 hard drive SSD connector 4 169 ...

Страница 170: ...l cable 4 SAS_A cable connector 5 release tab 2 6 SAS_B cable connector 7 hard drive SSD connector 8 Figure 86 Installing the ten 2 5 inch SAS SATA backplane 1 hard drive SSD backplane 2 backplane power cable 3 release tab 2 4 SAS_A connector on the backplane 5 hard drive SSD connector 10 6 SAS_B connector on the backplane 170 ...

Страница 171: ...at is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in the Before working inside your system section 3 Keep the Phillips 2 screwdriver ready Steps 1 Using a Phillips 2 screwdriver remove the screw s securing the c...

Страница 172: ...ntrol panel four 3 5 inch hard drives chassis 1 control panel 2 notches 5 Figure 88 Removing the control panel eight 2 5 inch hard drives SSDs chassis 1 control panel 2 notches 5 3 control panel module 4 LCD connector cable 172 ...

Страница 173: ...afety instructions Before working inside your system Installing the control panel After working inside your system Installing the control panel Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team ...

Страница 174: ...the control panel will be flush with the front panel NOTE For an eight 2 5 inch hard drive chassis tighten the screw to secure the control panel to the bottom of the chassis NOTE For a ten 2 5 inch hard drive chassis slide the control panel into the chassis and secure the module with the screw Figure 90 Installing the control panel four 3 5 inch hard drives chassis 1 control panel 2 notches 6 Figu...

Страница 175: ...e your system After working inside your system Removing the control panel module Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not c...

Страница 176: ...le to the chassis 2 For a 3 5 inch cabled hard drive chassis a Remove the screw s securing the LED panel to the chassis b Remove the LED panel 3 Remove all the cables connecting the control panel module to the chassis Figure 93 Removing the control panel module four cabled hard drive chassis 1 screw 2 2 control panel module connector cable 3 control panel module 4 USB connector cable 5 control pan...

Страница 177: ...re 94 Removing the control panel module four hard drive chassis 1 control panel module 2 control panel module screws 2 3 control panel module connector cable 4 display module cable 5 USB connector cable 177 ...

Страница 178: ...ny repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 1 Foll...

Страница 179: ...corresponding holes on the chassis 3 Secure the control panel module with the screws 4 Connect all the applicable cables to the control panel module Figure 96 Installing the control panel module four cabled hard drive chassis 1 screw 2 2 control panel module connector cable 3 control panel module 4 USB connector cable 5 control panel 6 LED panel screw 2 7 LED panel 179 ...

Страница 180: ...e 97 Installing the control panel module four hard drive chassis 1 control panel module 2 control panel module screws 2 3 control panel module connector cable 4 display module cable 5 USB connector cable 180 ...

Страница 181: ...ly units PSUs to the system board The PIB is only supported in systems with redundant PSUs Removing the power interposer board Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to ser...

Страница 182: ...two screws securing the PIB to the chassis and lift the board out of the chassis Figure 99 Removing the power interposer board 1 standoffs 2 2 power interposer board 3 fan cable connector 4 screw 2 5 PSU cables to the system board 3 Next steps Follow the procedure listed in After working inside your system section Related Links Safety instructions Before working inside your system Removing a redun...

Страница 183: ...n the Safety instructions section 2 Follow the procedure listed in Before working inside your system section 3 Keep the Phillips 2 screwdriver ready 4 Remove the redundant power supply unit Steps 1 Align the power interposer board PIB with the standoffs on the chassis 2 Install the two screws that secure the PIB to the chassis 3 Connect the power distribution cables to the system board and fan cab...

Страница 184: ...ranty Read and follow the safety instructions that are shipped with your product CAUTION If you are using the Trusted Program Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program befor...

Страница 185: ...ward the front of the system 3 Hold the system board t handle and lift the system board out of the chassis NOTE To prevent damage to the system board ensure that you hold the system board by its edges only CAUTION Do not lift the system board by holding a memory module processor or other components Figure 101 Removing the system board 1 screw 9 2 system board 3 system board t handle 185 ...

Страница 186: ...authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 1 Follow the safety guidelines listed in the Safety instructions se...

Страница 187: ... steps 1 Install the Trusted Platform Module TPM See the Installing the Trusted Platform Module section 2 Replace the following a internal dual SD module b heat sink heat sink blank and processor processor blank c expansion card riser d expansion cards e integrated storage controller card 187 ...

Страница 188: ...d storage controller card Installing the optional internal dual SD module Replacing the optional internal USB memory key Installing a cooling fan Installing the optional iDRAC port card Installing memory modules Installing the expansion card riser Installing the cooling shroud After working inside your system Restoring the Service Tag by using the Easy Restore feature The Easy Restore feature enab...

Страница 189: ...ard After the TPM is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM breaks the cryptographic binding and it cannot be re installed or installed on another system board NOTE This is a Field Replaceable Unit FRU Removal and installation procedures must be performed only by Dell certified service technicians Installing the Trusted Platform...

Страница 190: ...ker users Initialize the TPM For more information about initializing the TPM see http technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Initializing the TPM for TXT users 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On wit...

Страница 191: ...thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics Run the Embedded System Diagnostics ePSA if your system does not boot Running the Embedded System Dia...

Страница 192: ...controls Menu Description Configuration Displays the configuration and status information of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 192 ...

Страница 193: ...able 43 System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled pins 2 4 The password reset feature is disabled pins 4 6 The iDRAC local access is unlocked at the next AC power cycle NVRAM_CLR The configuration settings are retained at the next system boot pins 3 5 The configuration settings are cleared at system boot pins 1 3 193 ...

Страница 194: ...nnector 2 FB_USB Front panel USB connector 3 PIB_CONN Power interposer board connector 4 SATA_CDROM SATA connector CDROM 5 MiniPERC PCIE_G3_X8 CPU1 Mini PERC card connector 6 SATA_TBU SATA connector tape backup unit 7 SW_RAID_B Software RAID connector B 8 CTRL_PNL Control panel interface connector 9 SW_RAID_A Software RAID connector A 10 INT_USB_3 0 Internal USB connector 194 ...

Страница 195: ...ation guidelines see the Expansion card installation guidelines section 16 NIC4 Network connector 17 NIC3 Network connector 18 B1 B2 Memory module socket 19 USB2_3 0 USB connector 20 USB1 USB connector 21 NIC1 and NIC2 Network connector 22 B3 B4 Memory module socket 23 CPU2 Processor socket 2 24 PWR_CONN_C P3 8 pin power connector 25 CPU1 Processor socket 1 26 IDSDM Internal Dual SD Module connect...

Страница 196: ...ing any attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 4 Install the system cover The existing passwords are not disabled erased until the system boots with the jumper on pins 2 and 4 However before you assign a new system and or setup password you must move the jumpe...

Страница 197: ...this issue you must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting external connections Before troubleshooting any external devices ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troubles...

Страница 198: ...s to enable or disable the USB options 10 Check if USB 3 0 is enabled in System Setup If it is enabled disable it and restart your system 11 If the system is not accessible reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings See the System board jumper setting section 12 In the IDRAC Settings Utility ensure that USB Management Port Mode is configured as Autom...

Страница 199: ...n 6 Ensure that all the NICs hubs and switches on the network are set to the same data transmission speed and duplex For more information see the documentation for each network device 7 Ensure that all network cables are of the proper type and do not exceed the maximum length Next steps If the problem persists see the Getting help section Related Links Getting help Using system diagnostics Trouble...

Страница 200: ...ng help section Related Links Getting help Using system diagnostics Troubleshooting a damaged system Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authori...

Страница 201: ...s caused by a defective battery NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time set in System Setup the problem may be caused by a software rather than by a defective battery Steps 1 Re enter the time and date in System Setup 2 Turn off the system and disconnect it from the electrical outlet for at least an hour 3 Re...

Страница 202: ...at both the PSUs are of the same type and wattage You may have to upgrade to a higher wattage PSU 5 Ensure that you use only PSUs with the Extended Power Performance EPP label on the back 6 Reseat the PSU NOTE After installing a PSU allow several seconds for the system to recognize the PSU and determine if it is working properly If the problem persists see the Getting help section Related Links Ge...

Страница 203: ...perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE The fan number is referenced by the systems management software In the event of...

Страница 204: ...h the installed memory but the problem still persists go to step 12 5 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 6 Remove the system cover 7 Check the memory channels and ensure that they are populated correctly NOTE See the system event log or system messages for the location of the failed memory module Reinstall the memory device 8 Reseat th...

Страница 205: ...d attached peripherals and check if the USB key is functioning 7 If the problem is not resolved repeat step 2 and step 3 8 Insert a known working USB key 9 Install the system cover Next steps If the problem persists see the Getting help section Related Links Getting help Troubleshooting an SD card Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only...

Страница 206: ...Links Removing the system cover Installing the system cover Troubleshooting an optical drive Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by D...

Страница 207: ...run the Dell Lifecycle Controller and then run the Hardware Configuration wizard to check the RAID configuration See the Dell Lifecycle Controller documentation or online help for information about RAID configuration b Ensure that the hard drives are configured correctly for the RAID array c Take the hard drive offline and reseat the drive d Exit the configuration utility and allow the system to b...

Страница 208: ...e the Using system diagnostics section If the tests fail see the Getting help section 14 For each expansion card you removed in step 10 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Remove the system cover c Reinstall one of the expansion cards d Install the system cover e Run the appropriate diagnostic test See th...

Страница 209: ... expansion cards d Install the system cover e Run the appropriate diagnostic test See the Using system diagnostics section Next steps If the problem persists see the Getting help section Related Links Getting help Using system diagnostics Safety instructions Removing the system cover Installing the system cover Troubleshooting processors Prerequisites CAUTION Many repairs may only be done by a cer...

Страница 210: ...eed you to respond by typing y yes or n no NOTE Warning messages are generated by either the application or the operating system For more information see the documentation that shipped with the operating system or application Diagnostic messages The system diagnostic utility will generate messages if there are errors detected when you run diagnostic tests on your system For more information about ...

Страница 211: ...upport categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical Support a Click Global Technical Support b The Contact Technical Support page is displayed with details to call chat or e mail the Dell Global Te...

Страница 212: ...mation A direct link to Dell to contact technical assistance and sales teams Steps 1 Go to Dell com QRL and navigate to your specific product or 2 Use your smartphone or tablet to scan the model specific Quick Resource QR code on your Dell PowerEdge system or in the Quick Resource Locator section Quick Resource Locator for the PowerEdge R430 system Figure 105 Quick Resource Locator 212 ...

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