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Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2013 Dell Inc.

Trademarks used in this text: Dell

™

, the DELL logo, Dell Precision

™

, Precision ON

™

,ExpressCharge

™

, Latitude

™

, Latitude ON

™

OptiPlex

™

, Vostro

™

, and Wi-Fi Catcher

™

are trademarks of Dell Inc. Intel

, Pentium

, Xeon

, Core

™

, Atom

™

, Centrino

, and Celeron

are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMD

is a registered trademark and

AMD Opteron

™

, AMD Phenom

™

, AMD Sempron

™

, AMD Athlon

™

, ATI Radeon

™

, and ATI FirePro

™

are trademarks of Advanced Micro

Devices, Inc. Microsoft

, Windows

, MS-DOS

, Windows Vista

, the Windows Vista start button, and Office Outlook

are either

trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Blu-ray Disc

™

is a trademark

owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth

word mark is a registered

trademark and owned by the Bluetooth

SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi

is a registered

trademark of Wireless Ethernet Compatibility Alliance, Inc.

2013 – 08

Rev. A01

Содержание OptiPlex 9010 Mini-Tower

Страница 1: ...Dell OptiPlex 9010 7010 Mini Tower Owner s Manual Regulatory Model D09M Regulatory Type D09M003 ...

Страница 2: ...ademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the Unite...

Страница 3: ...pansion Cards 12 Installing the Expansion Card 13 Memory Module Guidelines 13 Removing the Memory 14 Installing the Memory 14 Removing the Coin Cell Battery 14 Installing the Coin Cell Battery 15 Removing the Hard Drive 15 Installing the Hard Drive 16 Removing the Optical Drive 17 Installing the Optical Drive 18 Removing the Speaker 18 Installing the Speaker 19 Removing the Power Supply 19 Install...

Страница 4: ...avigation Keys 37 System Setup Options 38 Updating the BIOS 46 Jumper Settings 46 System and Setup Password 46 Assigning a System Password and Setup Password 47 Deleting or Changing an Existing System and or Setup Password 47 Disabling a System Password 48 4 Diagnostics 49 Enhanced Pre Boot System Assessment ePSA Diagnostics 49 5 Troubleshooting Your Computer 51 Power LED Diagnostics 51 Beep Code ...

Страница 5: ...urface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connect...

Страница 6: ...ws 7 1 Click Start 2 Click Shut Down or 1 Click Start 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them of...

Страница 7: ... blade screwdriver Phillips screwdriver Small plastic scribe Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch and lift the cover upwards to remove it from the computer Installing the Cover 1 Align the cover along its tabs on the chassis of the computer 2 Press down on the cover till it clicks into place 3 Follow the procedures in A...

Страница 8: ...dures in Before Working Inside Your Computer 2 Remove the cover 3 Press the clip inwards to release and gently pull the intrusion cable from system board 4 Slide the intrusion switch toward the bottom of the chassis and remove it from the computer 8 ...

Страница 9: ...tem board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the screws that secure the antenna puck to the computer Pull the antenna puck from the computer 4 Press the blue tab and lift the latch outwards 9 ...

Страница 10: ...board and press down until it is securely in place 2 Fix the latch 3 Place the antenna puck on the connector and tighten the screws that secure it to the computer 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Front Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 10 ...

Страница 11: ...y the front panel retention clips away from the chassis located at the edge of front panel 4 Rotate the front panel away from the computer to release the hooks on the opposite edge of the panel from the chassis 11 ...

Страница 12: ...er to engage the front bezel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Expansion Cards 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press the card retention latch on the inside and pull the latch outwards on the other side 12 ...

Страница 13: ... the system board and press down until it is securely in place 2 Repeat step 1 for other expansion cards if available 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Memory Module Guidelines To ensure optimal performance of your computer observe the following general guidelines when configuring your system memory Memory modules of different sizes can be mixed for ...

Страница 14: ...taining tabs on each side of the memory modules and lift the memory modules out of the connectors on the system board Installing the Memory 1 Align the notch on the memory card with the tab in the system board connector 2 Press down on the memory module until the release tabs spring back to secure them in place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Remov...

Страница 15: ...release latch springs back into place and secures it 3 Install the expansion card 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the data cable and the power cable from the back of the hard drive 15 ...

Страница 16: ...o 5 for the second hard drive if available Installing the Hard Drive 1 Insert the hard drive into the hard drive bracket 2 Press both blue securing bracket tabs inward and slide the hard drive bracket into the hard drive bay in the chassis 3 Connect the data cable and power cable to the back of the hard drive 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer 16 ...

Страница 17: ...g Inside Your Computer 2 Remove the cover 3 Remove the front panel 4 Remove the data cable and the power cable from the back of the optical drive 5 Slide down and hold the optical drive latch to unlock the optical drive and pull the optical drive out of the computer 17 ...

Страница 18: ...t is secured by the optical drive latch 2 Connect the data cable and power cable to the back of the optical drive 3 Install a front bezel b cover 4 Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect and release the speaker cable from the system board 18 ...

Страница 19: ...nwards into its slot to secure it 2 Thread the speaker cable into the chassis clip and connect the speaker cable to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 19 ...

Страница 20: ...e power cable from the optical drive s 4 Disconnect the power cable from the hard drive s and release it from the clip Disconnect the 24 pin cable from the system board 5 Disconnect the 4 pin power cable from the system board 20 ...

Страница 21: ...that secure the power supply to the back of the computer 7 Push in on the blue release tab beside the power supply and slide the power supply towards the front of the computer 8 Lift the power supply out of the computer 21 ...

Страница 22: ...computer 3 Connect the 4 pin power cable to the system board 4 Connect the 24 pin power cable to the system board 5 Thread the power cables into the chassis clips 6 Connect the power cables to the hard drive s and optical drive s 7 Install the cover 8 Follow the procedures in After Working Inside Your Computer Removing the Heat Sink 1 Follow the procedures in Before Working Inside Your Computer 2 ...

Страница 23: ...e heat sink away from the computer Installing the Heat Sink Assembly 1 Place the heat sink assembly into the chassis 2 Use a Phillips screwdriver to tighten the captive screws in diagonal order to secure the heat sink assembly to the system board 3 Connect the heat sink cable to the system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer 23 ...

Страница 24: ... the Processor 1 Insert the processor into the processor socket Ensure the processor is properly seated 2 Gently lower the processor cover 3 Press the release lever down and then move it inward to secure it with the retention hook 4 Install the heat sink 5 Install the cover 6 Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 Follow the procedures in Before Worki...

Страница 25: ...in the chassis 2 Pass the four grommets through the chassis and slide outward along the groove to secure in place 3 Connect the fan cable to the system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 25 ...

Страница 26: ...3 Disconnect the thermal sensor cable from the system board 4 Release the thermal sensor cable from the chassis clip 26 ...

Страница 27: ... secure the thermal sensor to the chassis 2 Thread the thermal sensor cable into the chassis clips 3 Connect the thermal sensor cable to the system board 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Power Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover 27 ...

Страница 28: ...lease and remove the power switch cable from the system board 4 Release the power switch cable from the chassis clips 5 Press the clips on both side of the power switch to release it from the chassis and pull the power switch out of the computer 28 ...

Страница 29: ...switch cable to the chassis 3 Thread the power switch cable into the chassis clips 4 Connect the power switch cable to the system board 5 Install the a optical drive b front bezel c cover 6 Follow the procedures in After Working Inside Your Computer Removing the Input Output I O Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the front panel 29 ...

Страница 30: ...nnect the I O panel and FlyWire cable from the system board 5 Unthread and release the I O Panel and FlyWire cable from the clip on the computer 6 Remove the screw that secures the I O panel to the computer 30 ...

Страница 31: ...omputer to secure to the chassis 3 Use a Phillips screwdriver to tighten the single screw securing the I O panel to the chassis 4 Thread the I O panel and FlyWire cables into the chassis clip 5 Connect the I O panel and FlyWire cables to the system board 6 Install the front panel 7 Install the cover 8 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow th...

Страница 32: ...ion card s d heat sink e processor 3 Disconnect all the cables connected to the system board 4 Remove the screws that secure the system board to the computer 5 Slide the system board towards the front of the computer 32 ...

Страница 33: ...6 Carefully tilt the system board to 45 degrees and then lift the system board out of the computer 33 ...

Страница 34: ...MM memory slots 4 12 Front power button connector 13 ATX 24 pin power connector 14 SATA connectors 15 Front panel USB connector 16 Speaker connector 17 Front panel audio connector 18 Thermal sensor connector 19 Internal USB 2 0 connector 20 Password reset jumper 21 RTCRST jumper connector Installing the System Board 1 Align the system board to the port connectors on the rear of the chassis and pla...

Страница 35: ...3 Connect the cables to the system board 4 Install the a processor b heat sink c expansion card s d memory e cover 5 Follow the procedures in After Working Inside Your Computer 35 ...

Страница 36: ...36 ...

Страница 37: ...ess System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequ...

Страница 38: ...Ownership Tag Ownership Date Manufacture Date and the Express Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size PCI Information Displays SLOT1 SLOT2 SLOT3 and SLOT4 Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Sp...

Страница 39: ...HCI SATA is configured for AHCI mode RAID ON SATA is configured to support RAID mode Drives Allows you to enable or disable the various on board drives SATA 0 SATA 1 SATA 2 SATA 3 SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specificati...

Страница 40: ...min password enables several security features The drive does not have a password set by default Enter the old password Enter the new password Confirm the new password System Password Allows you to set change or delete the computer password previously called the primary password The drive does not have a password set by default Enter the old password Enter the new password Confirm the new password...

Страница 41: ...on deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately Computrace This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software Deactivate This option is disabled by default Disable Activate CPU XD Support Allows you to enable or disable the execut...

Страница 42: ...will be erased and the keys will restore to default settings Table 6 Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores All Enabled by default 1 2 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor This option is enabled ...

Страница 43: ...ly Enabled in S4 and S5 This option is disabled by default Fan Control Override Controls the speed of the system fan This option is disabled by default NOTE When enabled the fan runs at full speed USB Wake Support This option allows you to enable USB devices to wake the computer from standby Enable USB Wake Support This option is disabled by default Wake on LAN This option allows the computer to p...

Страница 44: ...disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O Enable Intel Virtualization Technology for Direct I O This option is enabled by default Trusted Execution This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trust...

Страница 45: ...relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Client IP Specifies the static IP address of the client The default IP address is 255 255 255 255 NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client SubnetMask...

Страница 46: ...System drop down list select BIOS 10 Identify the latest BIOS file and click Download File 11 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears 12 Click Save to save the file on your computer 13 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen Jumper ...

Страница 47: ...racters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space Re enter the system password when prompted 4 Type the system password that you entered earlier and click OK 5 Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the ...

Страница 48: ...Computer 2 Remove the cover 3 Identify the PSWD jumper on the system board 4 Remove the PSWD jumper from the system board NOTE The existing passwords are not disabled erased until the computer boots without the jumper 5 Install the cover NOTE If you assign a new system and or setup password with the PSWD jumper installed the system disables the new password s the next time it boots 6 Connect the c...

Страница 49: ... provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user int...

Страница 50: ...50 ...

Страница 51: ...nks followed by long pause then repeats Table 14 Power LED Diagnostics Amber LED State White LED State Description off off system is OFF off blinking system is in sleep state blinking off power supply unit PSU failure steady off PSU is working but failed to fetch code off steady system is ON Amber LED State Description 2 1 system board failure 2 2 system board PSU or PSU cabling failure 2 3 system...

Страница 52: ... please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell and report the checkpoint code nnnn to the support technician Alert Security override Jumper is installed The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed Attachment failed to respond Th...

Страница 53: ...e hard drive failed initialization Hard disk drive controller failure The hard drive failed initialization Hard disk drive failure The hard drive failed initialization Hard disk drive read failure The hard drive failed initialization Invalid configuration information please run SETUP program The computer configuration information does not match the hardware configuration Invalid Memory configurati...

Страница 54: ...g Non system disk or disk error The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer Not a boot diskette The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Ins...

Страница 55: ...able to immediately back up your data and replace your hard drive by calling your support desk or Dell During initial startup the drive detected possible error conditions When your computer finishes booting immediately back up your data and replace your hard drive for installation procedures see Adding and Removing Parts for your computer type If no replacement drive is immediately available and t...

Страница 56: ...56 ...

Страница 57: ...Celeron series is only available for the Dell OptiPlex 7010 Total Cache Up to 8 MB cache depending on processor type Table 16 Memory Feature Specification Type DDR3 Speed 1600 MHz Connectors Desktop Mini Tower Small Form Factor four DIMM slots Ultra Small Form Factor two DIMM slots Capacity 2 GB 4 GB 6 GB 8 GB 16 GB and 32 GB Minimum Memory 2 GB Maximum memory Desktop Mini Tower Small Form Factor ...

Страница 58: ... Chipset Intel 7 Series Express Chipset DMA Channels two 82C37 DMA controllers with seven independently programmable channels Interrupt Levels Integrated I O APIC capability with 24 interrupts BIOS Chip NVRAM 12 MB Table 21 Expansion Bus Feature Specification Bus Type PCIe gen2 gen3 x16 USB 2 0 and USB 3 0 Bus Speed PCI Express x1 slot bidirectional speed 500 MB s x16 slot bidirectional speed 16 G...

Страница 59: ... none Ultra Small Form Factor up to one half height card Table 23 Drives Feature Specification Externally Accessible 5 25 inch drive bays Mini Tower two Desktop one Small Form Factor one slim optical drive bay Ultra Small Form Factor one slim optical drive bay Internally Accessible 3 5 inch SATA drive bays 2 5 inch SATA drive bays Mini Tower two two Desktop one two Small Form Factor one two Ultra ...

Страница 60: ...a width maximum 32 bits Mini Tower and Desktop one 120 pin connector Small Form Factor and Ultra Small Form Factor none PCI Express x1 data width maximum one PCI Express lane Mini Tower and Desktop one 36 pin connector Small Form Factor and Ultra Small Form Factor none PCI Express x16 wired as x4 data width maximum four PCI Express lanes Mini Tower Desktop Small Form Factor one 164 pin connector U...

Страница 61: ...Small Form Factor one 14 pin one 20 pin and one 10 pin connector Thermal Sensor one 2 pin connector Processor one 1155 pin connector Processor Fan one 5 pin connector Service mode jumper one 2 pin connector Password clear jumper one 2 pin connector RTC reset jumper one 2 pin connector Internal speaker one 5 pin connector Intruder connector one 3 pin connector Power connector Mini Tower Desktop Sma...

Страница 62: ...d is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet Table 27 Power NOTE Heat dissipation is calculated by using the power supply wattage rating Power Wattage Maximum Heat Dissipation Voltage Mini Tower 275 W 1390 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 5 0 A Desktop 250 W 1312 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A...

Страница 63: ...5 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 20 to 80 non condensing Storage 5 to 95 non condensing Maximum vibration Operating 0 26 GRMS Storage 2 20 GRMS Maximum shock Operating 40 G Storage 105 G Altitude Operating 15 20 m to 3048 m 50 ft to 10 000 ft Storage 15 20 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 or lower as defined by AN...

Страница 64: ...64 ...

Страница 65: ...port dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 65 ...

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