Error messages
Description
GATE A20 FAILURE
A memory module may be loose. Reinstall the
memory module or, if necessary, replace it.
GENERAL FAILURE
The operating system is unable to carry out the
command. The message is usually followed by
specific information. For example,
Printer out
of paper. Take the appropriate action.
HARD-DISK DRIVE CONFIGURATION ERROR
The computer cannot identify the drive type. Shut
down the computer, remove the hard drive, and
boot the computer from an optical drive. Then,
shut down the computer, reinstall the hard drive,
and restart the computer. Run the
Hard Disk Drive
tests in
Dell Diagnostics
.
HARD-DISK DRIVE CONTROLLER FAILURE 0
The hard drive does not respond to commands
from the computer. Shut down the computer,
remove the hard drive, and boot the computer
from an optical drive. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the
Hard Disk Drive
tests in
Dell
Diagnostics
.
HARD-DISK DRIVE FAILURE
The hard drive does not respond to commands
from the computer. Shut down the computer,
remove the hard drive, and boot the computer
from an optical drive. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the
Hard Disk Drive
tests in
Dell
Diagnostics
.
HARD-DISK DRIVE READ FAILURE
The hard drive may be defective. Shut down the
computer, remove the hard drive, and boot the
computer from an optical. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the
Hard Disk Drive
tests in
Dell
Diagnostics
.
INSERT BOOTABLE MEDIA
The operating system is trying to boot to non-
bootable media, such as an optical drive. Insert
bootable media.
INVALID CONFIGURATION INFORMATION-
PLEASE RUN SYSTEM SETUP PROGRAM
The system configuration information does not
match the hardware configuration. The message is
most likely to occur after a memory module is
installed. Correct the appropriate options in the
system setup program.
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