background image

Power LED light status

Possible cause

Troubleshooting steps

• If the display is connected and 

turned on, listen for a beep 

code.

Diagnostic error messages

Table 2. Diagnostic error messages

Error messages

Description

AUXILIARY DEVICE FAILURE 

The touchpad or external mouse may be faulty. For 
an external mouse, check the cable connection. 
Enable the 

Pointing Device 

option in the System 

Setup program.

BAD COMMAND OR FILE NAME 

Ensure that you have spelled the command 
correctly, put spaces in the proper place, and used 
the correct path name.

CACHE DISABLED DUE TO FAILURE 

The primary cache internal to the microprocessor 
has failed. 

Contact Dell

.

CD DRIVE CONTROLLER FAILURE 

The optical drive does not respond to commands 
from the computer.

DATA ERROR

The hard drive cannot read the data.

DECREASING AVAILABLE MEMORY 

One or more memory modules may be faulty or 
improperly seated. Reinstall the memory modules 
or, if necessary, replace them.

DISK C: FAILED INITIALIZATION 

The hard drive failed initialization. Run the hard 
drive tests in 

Dell Diagnostics

.

DRIVE NOT READY

The operation requires a hard drive in the bay 
before it can continue. Install a hard drive in the 
hard drive bay.

ERROR READING PCMCIA CARD 

The computer cannot identify the ExpressCard. 
Reinsert the card or try another card.

EXTENDED MEMORY SIZE HAS CHANGED 

The amount of memory recorded in non-volatile 
memory (NVRAM) does not match the memory 
module installed in the computer. Restart the 
computer. If the error appears again, 

Contact Dell

THE FILE BEING COPIED IS TOO LARGE FOR 
THE DESTINATION DRIVE

The file that you are trying to copy is too large to fit 
on the disk, or the disk is full. Try copying the file to 
a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE 
FOLLOWING CHARACTERS: \ / : * ? " < > | 

Do not use these characters in filenames.

29

Содержание OptiPlex 3040

Страница 1: ...OptiPlex 3040 Mini Tower Owner s Manual Regulatory Model D18M Regulatory Type D18M002 ...

Страница 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Страница 3: ...cal drive 12 Installing the optical drive 12 Removing the optical drive 3 5 inch 13 Installing the optical drive 3 5 inch 13 Removing the SD card reader 13 Installing the SD card reader 14 Removing the memory module 14 Installing the memory module 15 Removing the PCIe expansion card 15 Installing the PCIe expansion card 16 Removing the optional Ethernet port card 16 Installing the optional Etherne...

Страница 4: ...e system board 25 System board layout 26 3 Troubleshooting your computer 28 Diagnostic power LED codes 28 Diagnostic error messages 29 System error messages 33 4 System Setup 34 Boot Sequence 34 Navigation keys 34 System Setup overview 35 Accessing System Setup 35 System Setup options 35 Updating the BIOS 43 System and setup password 44 Assigning a system password and setup password 44 Deleting or...

Страница 5: ... by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges o...

Страница 6: ... using a touch enabled device 1 Swipe in from the right edge of the screen opening the Charms menu and select Settings 2 Tap and then tap Shut down In Windows 8 using a mouse 1 Point to upper right corner of the screen and click Settings 2 Click and then click Shut down In Windows 7 1 Click Start 2 Click Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer ...

Страница 7: ...5 If required verify that the computer works correctly by running Dell Diagnostics 7 ...

Страница 8: ...Phillips screwdriver Small plastic scribe Removing the cover 1 Follow the procedure in Before Working Inside Your Computer 2 To remove the cover a Loosen the captive screws that secure the cover to the computer 1 b Slide the cover forward and lift it away to remove from the computer 2 Installing the cover 1 Place the cover on the computer and slide the cover until it clicks into place 2 Follow the...

Страница 9: ... front bezel from the computer Installing the bezel 1 Insert the tabs on the bezel into the slots on the computer 2 Press the bezel until the tabs clicks into place 3 Install the cover 4 Follow the procedure in After Working Inside Your Computer Opening the front bezel door 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the cover bezel 3 Pull the front bezel door to open it...

Страница 10: ...assembly 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the cover bezel 3 Open the front bezel door 4 To remove the hard drive assembly a Disconnect the hard drive assembly cables from the connectors on the hard drive 1 2 b Press the blue tabs on both sides 3 and pull the hard drive assembly out of the computer 4 10 ...

Страница 11: ...drive into the hard drive bracket 1 Align and insert the pins on the hard drive bracket with the slots on one side of the hard drive 2 Flex the other side of the hard drive bracket and align and insert the pins on the bracket into the hard drive 3 Install the a hard drive assembly b bezel c cover 4 Follow the procedure in After Working Inside Your Computer Installing the hard drive assembly 1 Inse...

Страница 12: ... the optical drive 1 2 c Close the front bezel door 3 d Press the blue tab to release the optical drive from the computer 4 e Slide the optical drive out of the computer 5 Installing the optical drive 1 Insert the optical drive into the optical drive bay until it clicks into place 2 Open the front bezel door 3 Connect the data cable and power cable to the connectors on the optical drive 4 Close th...

Страница 13: ...rive out of the optical drive bay 4 Installing the optical drive 3 5 inch 1 Insert the optical drive into the optical drive bay until it clicks into place 2 Connect the data cable and power cable to the connectors on the optical drive 3 Install the bezel cover 4 Follow the procedure in After Working Inside Your Computer Removing the SD card reader 1 Follow the procedure in Before Working Inside Yo...

Страница 14: ...o the system board 3 Connect the SD card reader cable to the connector on the system board 4 Close the front bezel door 5 Install the a bezel b cover 6 Follow the procedure in After Working Inside Your Computer Removing the memory module 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the cover bezel 3 Open the front bezel door 4 To remove the memory module a Press the memor...

Страница 15: ...ce 4 Close the front bezel door 5 Install the a cover b bezel 6 Follow the procedure in After Working Inside Your Computer Removing the PCIe expansion card 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the cover bezel 3 Open the front bezel door 4 To remove the PCIe expansion card a Pull the release latch to unlock the PCIe expansion card 1 b Push the release tab 2 and lif...

Страница 16: ...the procedure in Before Working Inside Your Computer 2 Remove the cover bezel 3 Open the front bezel door 4 To remove the Ethernet port card a Pull the release latch to open it 1 b Hold the Ethernet port card and pull it to disengage it from the slot on the system board c Lift the Ethernet port card from the computer 2 Installing the optional Ethernet port card 1 Pull the release latch to open it ...

Страница 17: ...mputer 1 b Disconnect the PSU cables from the connectors on the system board 2 3 c Unroute the PSU cables from the retention clips d Press the metal release tab 4 slide and lift the PSU out of the computer 5 Installing the power supply unit PSU 1 Insert the PSU into the PSU slot and slide it toward the back of the computer until it clicks into place 2 Tighten the screws to secure the PSU to the co...

Страница 18: ...the computer 2 c Remove the screw that secures the VGA card to the computer 3 d Lift the VGA card using the handle to remove it from the computer 4 Installing the VGA card 1 Align the VGA card with the screw holder on the system board 2 Tighten the screw to secure the VGA card to the system board 3 Insert the VGA connector into the slot at the back of the computer 4 Tighten the screws to secure th...

Страница 19: ...rusion switch and lift it away from the computer 3 Installing the intrusion switch 1 Insert the intrusion switch into the slot on the computer 2 Route the intrusion switch cable through the fan grommet 3 Connect the intrusion switch cable to the connector on the system board 4 Close the front bezel door 5 Install the bezel cover 6 Follow the procedure in After Working Inside Your Computer Removing...

Страница 20: ...h the cable retention clip 3 Connect the power switch cable to the connector on the system board 4 Close the front bezel door 5 Install the bezel cover 6 Follow the procedure in After Working Inside Your Computer Removing the speaker 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the cover bezel 3 Open the front bezel door 4 To remove the speaker a Disconnect the speaker ca...

Страница 21: ...bezel door 5 Install the a bezel b cover 6 Follow the procedure in After Working Inside Your Computer Removing the coin cell battery 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the cover bezel 3 Open the front bezel door 4 To remove the coin cell battery a Using a plastic scribe release the coin cell battery until it pops out b Remove the coin cell battery from the syste...

Страница 22: ...ide Your Computer 2 Remove the cover bezel 3 Open the front bezel door 4 To remove the heat sink assembly a Disconnect the heat sink assembly cable from the connector on the system board 1 b Loosen the captive screws that secure the heat sink assembly to the system board 2 3 4 5 c Lift the heat sink assembly away from the computer 6 Installing the heat sink assembly 1 Place the heat sink assembly ...

Страница 23: ...careful not to bend the pins in the processor socket when removing the processor out of the socket Installing the processor 1 Align the processor with the socket keys CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket 2 Align the pin 1 indicator of the processor with the triangle on the socket 3 Place the processor on the soc...

Страница 24: ...Installing the system fan 1 Hold the system fan by the sides with the cable end facing the bottom of the computer 2 Insert the grommets into the slots on the back of the computer 3 Pass the grommets through the corresponding grooves on the system fan 4 Stretch the grommets and slide the system fan toward the computer until it locks into place NOTE Install the lower two grommets first 5 Connect the...

Страница 25: ...the front of the computer and lift it away from the computer 2 Installing the system board 1 Hold the system board by its edges and angle it toward the back of the computer 2 Lower the system board into the computer until the connectors at the back of the system board align with the slots on the back wall of the computer and the screw holes on the system board align with the standoffs on the compu...

Страница 26: ...onnector 4 PCIe x1 connector 5 RJ 45 connector 6 VGA daughter board connector 7 USB 3 0 connector 8 PS2 COM daughter board connector 9 DisplayPort connector 10 HDMI connector 11 Line out connector 12 Intrusion switch connector 13 System fan connector 14 Processor 15 CPU power connector 16 CPU fan connector 17 Memory module connectors 18 SD Card Reader daughter board connector optional 19 Power swi...

Страница 27: ...SATA1 connector 24 SATA3 connector 25 Internal speaker connector 26 ATX power connector 27 Hard drive and optical drive power cable connector 28 SATA0 connector 29 Internal USB connector 30 Coin cell battery 31 RTCRST Password clear MFG Jumper 27 ...

Страница 28: ...devices power strips and power extension cables to verify that the computer turns on properly Ensure the electrical outlet is working by testing it with another device such as a lamp Steady Blinking Amber Computer fails to complete POST or processor failure Remove and reinstall any cards Remove and reinstall the graphics card if applicable Ensure the power cable is connected to the system board an...

Страница 29: ...One or more memory modules may be faulty or improperly seated Reinstall the memory modules or if necessary replace them DISK C FAILED INITIALIZATION The hard drive failed initialization Run the hard drive tests in Dell Diagnostics DRIVE NOT READY The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay ERROR READING PCMCIA CARD The computer c...

Страница 30: ...ve Run the Hard Disk Drive tests in Dell Diagnostics HARD DISK DRIVE FAILURE The hard drive does not respond to commands from the computer Shut down the computer remove the hard drive and boot the computer from an optical drive Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in Dell Diagnostics HA...

Страница 31: ...module may be faulty or improperly seated Reinstall the memory module or if necessary replace it MEMORY ALLOCATION ERROR The software you are attempting to run is conflicting with the operating system another program or a utility Shut down the computer wait for 30 seconds and then restart it Run the program again If the error message still appears see the software documentation MEMORY DOUBLE WORD ...

Страница 32: ...ific track on the hard drive SHUTDOWN FAILURE A chip on the system board may be malfunctioning Run the System Set tests in Dell Diagnostics If the message reappears Contact Dell TIME OF DAY CLOCK LOST POWER System configuration settings are corrupted Connect your computer to an electrical outlet to charge the battery If the problem persists try to restore the data by entering the System Setup prog...

Страница 33: ...Possible hard disk drive failure during POST Keyboard failure Keyboard failure or loose cable If reseating the cable does not solve the problem replace the keyboard No boot device available No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists If the hard drive is your boot device ensure that the cables are connected and that the drive is installe...

Страница 34: ...on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostic...

Страница 35: ...et or change a user selectable option such as the user password Read the current amount of memory or set the type of hard drive installed Before you use System Setup it is recommended that you write down the System Setup screen information for future reference CAUTION Unless you are an expert computer user do not change the settings for this program Certain changes can cause your computer to work ...

Страница 36: ...devices specified in this list Legacy UEFI Advanced Boot Options Allows you to select the Enable Legacy Option ROMs option when in UEFI boot mode By default this option is enabled Date Time Allows you to set the date and time settings Changes to the system date and time take effect immediately Table 6 System Configuration Option Description Integrated NIC Allows you to control the on board LAN con...

Страница 37: ...the options are enabled by default Front USB Configuration Allows you to enable or disable the front USB ports All the ports are enabled by default Back USB Configuration Allows you to enable or disable the back USB ports All the ports are enabled by default USB PowerShare This option allows you to charge the external devices such as mobile phones music player This option is disabled by default Au...

Страница 38: ...m and internal HDD password when they are set This option is disabled by default Reboot Bypass Bypass the password prompts on Restarts warm boots NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present Password Change This option lets you d...

Страница 39: ... Enable by default Admin Setup Lockout Allows you to enable or disable the option to enter Setup when an Administrative password is set This option is not set by default HDD Protection Support Allows you to enable or disable the HDD Protection feature This option is an advanced feature which is intended to keep the HDD data secure and unchangeable By default this option is disabled Table 9 Secure ...

Страница 40: ...le the Intel SpeedStep mode of the processor This option is disabled by default C States Control Allows you to enable or disable additional processor sleep states This option is disabled by default Limited CPUID Value Allows you to limit the maximum value of the processor standard CPUID function This options is disable by default Intel TurboBoost Allows you to enable or disable the Intel TurboBoos...

Страница 41: ...m to be powered on by special LAN signals LAN with PXE Boot A wakeup packet sent to the system in either the S4 or S5 state that will cause the system to wake up and immediately boot to PXE WLAN Only Allows the system to be powered on by special WLAN signals This option is Disabled by default Block Sleep Allows you to block entering to sleep S3 state in OS environment This option is disabled by de...

Страница 42: ...ble 15 Maintenance Option Description Service Tag Displays the Service Tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not set by default SERR Messages Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled Dell Development Configuration Al...

Страница 43: ...dress of the client The default IP address is 255 255 255 255 DNS IP Address Specifies the DNS IP address of the client The default IP address is 255 255 255 255 Domain Name Specifies the domain name of the client Advanced Allows you to turn on the Verbose mode for advanced debugging This option is disabled by default Table 17 System Logs Option Description BIOS Events Displays the system event lo...

Страница 44: ...on your computer Follow the instructions on the screen NOTE It is recommended not to update the BIOS version for more than 3 revisions For example If you want to update the BIOS from 1 0 to 7 0 then install version 4 0 first and then install version 7 0 System and setup password You can create a system password and a setup password to secure your computer Password Type Description System password ...

Страница 45: ...you to save the changes 8 Press Y to save the changes The computer reboots Deleting or changing an existing system and or setup password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System S...

Страница 46: ...ties Table 19 Processor Feature Specification Processor type 6th Generation Intel Core i3 i5 i7 series Intel Celeron Intel PDC Total cache Up to 8 MB cache depending on processor type Table 20 Memory Feature Specification Type DDR3L Speed 1600 MHz Connectors Two UDIMM slots Memory module capacity 2 GB 4 GB and 8 GB Minimum memory 2 GB NOTE The minimum memory may differ based on the operating syste...

Страница 47: ...e Specification System chipset Intel H110 DMA channels Two 8237 DMA controllers with seven independently programmable channels Interrupt levels Integrated I O APIC capability with 24 interrupts BIOS chip NVRAM 16 MB Table 25 Expansion bus Feature Specification Bus type PCIe gen3 x16 USB 2 0 and USB 3 0 Bus speed PCI Express x1 slot each direction speed up to 985 MB s x16 slot each direction speed ...

Страница 48: ...o Back panel two Video 19 pin HDMI connector 20 pin DisplayPort connector 15 pin VGA connector optional NOTE Available video connectors may vary based on the graphics card selected Keyboard and mouse Back panel PS2 Keyboard 6 pin connector optional PS2 Mouse 6 pin connector optional Table 29 Internal connectors Feature Specification PCI Express x1 data width maximum one PCI Express lane 36 pin con...

Страница 49: ...ht indicates that the computer is reading data from or writing data to the hard drive Back of the computer Link integrity light on integrated network adapter Green a 10 Mbps connection exists between the network and the computer Green a 100 Mbps connection exists between the network and the computer Orange a 1000 Mbps connection exists between the network and the computer Off no light the computer...

Страница 50: ... mm 10 78 inches Weight 8 00 kg 17 64 lb Table 33 Environmental Feature Specification Temperature range Operating 5 C to 35 C 41 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 20 percent to 80 percent non condensing Storage 5 percent to 95 percent non condensing Maximum vibration Operating 0 26 Grms Storage 2 20 Grms Maximum shock Operating 40 G Storage 105 G Alti...

Страница 51: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...

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