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Solving Problems : Dell Inspiron 8100

Back to Contents Page

Solving Problems

Dell™ Inspiron™ 8100

Accessing Help Files

Power Problems

Start-Up Error Messages

Video and Display Problems

Sound and Speaker

Problems

Printer Problems

Modem Problems

Scanner Problems

Touch Pad Problems

External Keyboard Problems

Unexpected Characters

Drive Problems

Network Problems

Windows® Error Messages

General Program Problems

E-Mail Problems

If Your Computer Gets Wet

If You Drop or Damage Your

Computer

Resolving Other Technical

Problems

HINT:

If you have a problem with an external device, see the device

documentation or contact the manufacturer.

Accessing Help Files

To access the

Tell Me How

help file

1. Click the

Start

button, point to

Programs—>User's

Guides

, and then click

Tell Me How

file:///F|/Service%20Manuals/Dell/Inspiron/8100/solving.htm (1 of 18) [2/28/2004 7:37:13 AM]

Содержание Networking 8100 Series

Страница 1: ...use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Tell Me How help file click the Start button on the Microsoft Windows desktop point to Progr...

Страница 2: ...omputer Corporation disclaims any proprietary interest in trademarks and trade names other than its own This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corpor...

Страница 3: ...ell Inspiron 8100 Back to Contents Page A Tour of Your Computer Dell Inspiron 8100 Front View Left Side View Right Side View Back View Front View file F Service 20Manuals Dell Inspiron 8100 tour htm 1 of 18 2 28 2004 7 37 11 AM ...

Страница 4: ...iron 8100 Display Latch This latch keeps the display locked in place when the display is closed Display The computer has a color LCD Device Status Lights file F Service 20Manuals Dell Inspiron 8100 tour htm 2 of 18 2 28 2004 7 37 11 AM ...

Страница 5: ... The light labeled turns on steadily or blinks to indicate the battery charge status Indicator states include Off which indicates that the computer is operating on an adequately charged battery or that the computer is turned off Flashing green which indicates that the battery is fully charged Solid green which indicates that the battery is charging Flashing orange which indicates that the battery ...

Страница 6: ...ey may make a noise This noise is normal and does not indicate a problem with the fans or the computer The fans work with the air intakes to prevent the computer from overheating When the computer gets hot the small internal fans turn on and draw air through the air intakes to cool the computer Hot air is expelled through the fan exhausts CAUTION Do not push objects into or block the air intakes D...

Страница 7: ...ght labeled turns on when you press to enable the numeric keypad The light labeled turns on when you press to enable the uppercase letter function The light labeled turns on when you press to enable the scroll lock function Track Stick file F Service 20Manuals Dell Inspiron 8100 tour htm 5 of 18 2 28 2004 7 37 11 AM ...

Страница 8: ...such as a CD drive DVD drive CD RW and CD R drive second battery or Dell TravelLite travel module in the media bay Touch Pad Track Stick Buttons These buttons correspond to the left and right buttons on a standard mouse Keyboard The keyboard includes a numeric keypad as well as the Microsoft Windows logo key that supports the Windows operating systems Power Button HINT To turn off your computer pe...

Страница 9: ... Page Up keys To decrease the volume press the Fn and the Page Dn keys To enable or disable mute the integrated stereo speakers or external speakers press both of the volume control buttons simultaneously HINT If no sound comes from the speakers press Fn and End and check the volume control buttons to make sure that the sound is not disabled When you mute music the computer may take a moment to re...

Страница 10: ...your computer 2 Press this button to launch your default Internet browser 3 Press this button to launch http www dell com or reprogram the button to launch a program of your choice 4 Press this button to open your default e mail program or reprogram the button to launch a program of your choice You can also reprogram the button scheme to control CD or DVD player functions Left Side View file F Ser...

Страница 11: ...titheft device to the computer Complete instructions for installing antitheft devices are usually included with the device NOTICE Antitheft devices are of differing designs Before you buy one make sure it will work with the security cable slot in the computer Speakers file F Service 20Manuals Dell Inspiron 8100 tour htm 9 of 18 2 28 2004 7 37 11 AM ...

Страница 12: ...or Use this connector to connect your computer to a television If you have a TV digital audio adapter cable you can also connect composite video cables and S PDIF devices to this connector Fixed Optical Drive Your computer supports a CD drive DVD drive or CD RW drive Right Side View file F Service 20Manuals Dell Inspiron 8100 tour htm 10 of 18 2 28 2004 7 37 11 AM ...

Страница 13: ...A Tour of Your Computer Dell Inspiron 8100 Audio Connectors file F Service 20Manuals Dell Inspiron 8100 tour htm 11 of 18 2 28 2004 7 37 11 AM ...

Страница 14: ... Attach a microphone to the connector IEEE 1394 Connector Use this connector to attach IEEE 1394 compatible devices such as a digital camera to your computer Infrared Sensor The infrared sensor lets you transfer files from the computer to another infrared device without using cable connections file F Service 20Manuals Dell Inspiron 8100 tour htm 12 of 18 2 28 2004 7 37 11 AM ...

Страница 15: ... connected to a port replicator Hard Drive The hard drive reads and writes data on a hard disk Modem Connector If you ordered the optional internal modem use this connector to plug in the telephone connector Network Connector file F Service 20Manuals Dell Inspiron 8100 tour htm 13 of 18 2 28 2004 7 37 11 AM ...

Страница 16: ...theft device to the computer Complete instructions for installing antitheft devices are usually included with the device NOTICE Antitheft devices are of differing designs Before you buy one make sure it works with the security cable slot in the computer PC Card Slot The PC Card slot has two connectors that support various types of PC Cards including modems and network adapters file F Service 20Man...

Страница 17: ... fan works with the air intake to prevent the computer from overheating When the computer gets hot the small internal fan turns on and draws air through the air intake to cool the computer Hot air is expelled through the fan exhaust CAUTION Do not push objects into or block the air intake Doing so can cause fire or damage interior components Keep the opening free from dust and other foreign partic...

Страница 18: ...verts AC power to the DC power required by the computer You can connect the AC adapter with your computer either turned on or off NOTICE When you disconnect the AC adapter from the computer grasp the adapter cable connector not the cable itself and pull firmly but gently to avoid damaging the cable Parallel Connector Use this connector to attach a parallel device such as a printer to the computer ...

Страница 19: ...tructions on attaching external devices to the port replicator and connecting your computer to it Docking Connector Use this connector to attach your computer to the optional port replicator A port replicator allows you to easily use an external keyboard mouse and monitor with your computer An advanced port replicator also includes a network connector for connecting your computer to a network Vide...

Страница 20: ...ron 8100 Use this connector to attach PS 2 compatible devices such as a mouse keyboard or external numeric keypad to your computer Back to Contents Page file F Service 20Manuals Dell Inspiron 8100 tour htm 18 of 18 2 28 2004 7 37 11 AM ...

Страница 21: ...one is available When the computer is using battery power remove the PC Cards that you are not using When possible attach your computer to an electrical outlet when you play CDs and DVDs Playing a CD or DVD uses a lot of battery power Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time Power Conservation Modes Standby Mode Standby mo...

Страница 22: ...you exit hibernate mode the application programs and files that were open before you activated hibernate mode are still open Your computer enters hibernate mode if the battery charge level becomes critically low or if either the power button the power conservation key combination Fn Suspend or the display close option are programmed to activate hibernate mode in the Advanced tab of the Power Optio...

Страница 23: ...s and click Control Panel 2 Double click the Power Options icon Power Schemes Tab The Power schemes pull down menu displays the selected preset power scheme Portable Laptop default Home Office Always On Presentation Windows 2000 only Minimal Power Management Windows 2000 only Max Battery Windows 2000 only HINT Dell recommends that you continue to use the Portable Laptop power scheme to maximize ba...

Страница 24: ...rge remaining Advanced Tab The Advanced tab allows you to Set icon and standby password options Program the following functions Activate standby mode the default when you close the display Activate hibernate mode the default for the power button Shut down Windows and turn off the computer Choose no action None HINT If you are going to connect your computer to a port replicator click None when you ...

Страница 25: ...piron 8100 Hibernate Tab The Hibernate tab lets you enable hibernate mode by clicking the Enable hibernate support check box Back to Contents Page file F Service 20Manuals Dell Inspiron 8100 power htm 5 of 5 2 28 2004 7 37 12 AM ...

Страница 26: ...Drive Problems Network Problems Windows Error Messages General Program Problems E Mail Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems HINT If you have a problem with an external device see the device documentation or contact the manufacturer Accessing Help Files To access the Tell Me How help file 1 Click the Start button point to Programs...

Страница 27: ... Follow the instructions shown on the screen Power Problems HINT See the Tell Me How help file for information on standby mode Check the power light When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the power light is off press the power button Check the battery If you are usi...

Страница 28: ...Adjust the Power Properties See the Tell Me How help file or search for the keyword standby in Windows Help Reseat the memory modules If your computer power light turns on but the display remains blank you may need to reseat the memory modules Start Up Error Messages Operating system not found Contact Dell for technical assistance See Contacting Dell in the Dell Solutions Guide that came with your...

Страница 29: ...ight on the AC adapter is on Adjust the power properties Search for the keyword standby in Windows Help If the display is difficult to read Adjust the brightness See the Tell Me How help file for instructions on adjusting the brightness Move the subwoofer away from the computer or monitor If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away fro...

Страница 30: ...ss both volume control buttons simultaneously or press Fn End to disable mute or reenable the integrated speakers Reinstall the sound audio driver See Reinstalling Drivers and Utilities External Speakers HINT The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs make sure that you did not turn the player volume down or off Verify the sp...

Страница 31: ...he speaker documentation for self test instructions Move the subwoofer away from the computer or monitor If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 m 2 ft away from the computer or external monitor Eliminate possible interference Turn off nearby fans fluorescent lights or halogen lamps to check for interference Reinstall the sound audio driver See...

Страница 32: ...ify the printer cable connections Ensure that the printer cable is connected correctly Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the printer is turned on See the documentation supplied with the printer Verify that the printer is recognized by Windows 1 Click the Start button point to Settings and then click ...

Страница 33: ... connection Verify that the telephone line is connected to the modem Check the telephone line Try using a different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one Verify that the modem is communicating with Windows 1 Click the Start button point to Settings and click Control Panel 2 In the Control Panel window double click Modems If there are multiple ...

Страница 34: ...tation for instructions Touch Pad Problems Check the touch pad settings Click the Start button point to Settings click Control Panel and then double click the Mouse icon Try adjusting the settings External Keyboard Problems HINT If you connect an external PS 2 keyboard or keypad to the computer the numeric keypad on the integrated keyboard is disabled If you connect an external USB keyboard or key...

Страница 35: ... Double click the My Computer icon If the floppy drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Cannot save files to a floppy disk Ensure that the floppy disk is not full or write protected locked See the following figure Test the drive with another floppy disk Insert another flop...

Страница 36: ...r antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Test the drive with another CD Insert another CD to eliminate the possibility that the original CD is defective Clean the disc See the Tell Me How help file for instructions Adjust the Windows volume control Double click the yellow speaker icon in the lower right corner of your scr...

Страница 37: ...cognizing the drive Test the drive with another DVD Insert another DVD to eliminate the possibility that the original DVD is defective Clean the disc See the Tell Me How help file for instructions If the CD RW drive stops writing HINT If you must disable standby mode to write to a CD RW drive remember to enable standby mode again when you finish writing the CD Disable standby mode in Windows befor...

Страница 38: ...irmly connected to the connector on the computer and the network wall jack Check the network lights on the network connector Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the network card driver is loaded and the card is detecting activity Restart the computer Try to log on to the network again Contact yo...

Страница 39: ...le was not found The program that you are trying to open is missing an essential file To remove and then reinstall the program Windows Me 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Add Remove Programs icon 3 Select the program that you want to remove 4 Click Add Remove and follow the prompts on the screen 5 See the program documentation for installat...

Страница 40: ...l the computer turns off Press the power button again to restart the computer The solid blue screen appears because you were not able to perform a proper Windows shutdown ScanDisk will automatically run during the start up process Follow the instructions on the screen E Mail Problems Review Sending and Receiving E mail See Setting Up in the Dell Solutions Guide that came with your computer Ensure ...

Страница 41: ...ck of the computer 4 Remove the media bay device and any installed PC Cards and put them in a safe place to dry 5 Remove the battery 6 Wipe off the battery and put it in a safe place to dry 7 Remove the hard drive 8 Remove the memory modules 9 Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the computer dry for at least...

Страница 42: ...Computer 1 Save and close any open files exit any open programs and shut down the computer 2 Disconnect the AC adapter from the computer and disconnect the AC adapter from the electrical outlet 3 Turn off any attached external devices and disconnect them from their power sources and then from the computer 4 Remove and reinstall the battery 5 Turn on the computer If the computer does not turn on or...

Страница 43: ...t Send an e mail message to Dell about your problem you can expect to receive an e mail message from Dell within hours Call Dell If you cannot solve your problem using the Dell support website or e mail service contact Dell for technical assistance See Contacting Dell in the Dell Solutions Guide that came with your computer for contact information Back to Contents Page file F Service 20Manuals Del...

Страница 44: ...ry AC Adapter Environmental Fixed Optical Drives Microprocessor Microprocessor type Intel Mobile Pentium III processor M L1 cache 32 KB internal L2 cache 512 KB Math coprocessor internal to microprocessor System Information System chip set Intel 815EP Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits Flash EPROM 4 Mb file F Service 20Manuals Dell Inspiron 8100 ...

Страница 45: ... pins Data width maximum PCMCIA 16 bits CardBus 32 bits Memory Architecture SDRAM Memory module connector two user accessible SODIMM sockets Memory module capacities 64 128 and 256 MB 3 3 V SDRAM SODIMMS Standard memory 64 MB non ECC Maximum memory 512 MB non ECC Memory clock speed 133 MHz Memory access time CL2 or CL3 NOTE CL2 and CL3 indicate a CAS latency of two and three clocks respectively Po...

Страница 46: ...mpliant connectors Infrared sensor compatible with both IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR Docking 200 pin connector for Dell advanced port replicator S video TV out 7 pin mini DIN connector for S video composite video and S PDIF TV digital audio adapter cable supports composite video and S PDIF Modem network adapter optional factory configurable RJ 11 RJ 45 combination port f...

Страница 47: ...r ESS Technology Maestro 3i Stereo conversion 16 bit analog to digital and digital to analog Interfaces Internal PCI bus AC 97 External stereo line in microphone headphones speaker line out Display Type 256 bit hardware accelerated video support Response time typical 50 ms Operating angle 0º closed to 180º Dot pitch 0 20 mm Panel typical Backlight 1 3 W 3 4 W using battery 4 9 W using AC adapter f...

Страница 48: ...spacing 19 05 0 3 mm 0 75 inch 0 012 inch Layout QWERTY AZERTY Kanji Touch Pad Interface PS 2 compatible X Y position resolution graphics table mode 240 cpi Size Thickness 2 00 mm 0 08 inch at highest component Width 64 88 mm 2 55 inch Height 48 88 mm 1 92 inch rectangle with 0 5 mm 0 02 inch tabs Weight 6 5 g 0 23 ounce 0 5 g 0 001 ounce Power Supply voltage 5 V 0 5 VDC file F Service 20Manuals D...

Страница 49: ...m higher than surrounding key caps Power Supply voltage 5 V 0 5 VDC Supply current 25 mA maximum operating current for track stick and touch pad combined ESD in accordance with IEC 801 2 Modem Data fax modem optional 56K V 90 Mini PCI card modem Data fax network adapter optional 10 100 LAN 56K V 90 Mini PCI card modem Battery Type 8 cell lithium ion dual battery support is available via the media ...

Страница 50: ... standard battery Life span approximate 400 discharge charge cycles0 Temperature range Operating 0º to 45ºC 32º to 113ºF Storage 20º to 60ºC 4º to 140ºF AC Adapter Input voltage 90 to 135 VAC and 164 to 264 VAC Input current maximum 1 5 A Input frequency 40 to 63 Hz Output current 4 5 A maximum 4 second pulse 3 5 A continuous Rated output voltage 20 VDC Dimensions Height 27 94 mm 1 1 inches Width ...

Страница 51: ...ximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration Operating 0 9 GRMS using a random vibration spectrum that simulates user environment Storage 1 3 GRMS using a random vibration spectrum that simulates air truck shipment Maximum shock Operating 1 524 cm sec 60 inches sec equal to a half sine pulse width of 2 ms Storage 2 03 m sec 80 inches sec less than or equal...

Страница 52: ...m Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Fixed Optical Drives Supported drives 12 5 mm drives CD CD RW and DVD Back to Contents Page file F Service 20Manuals Dell Inspiron 8100 specs htm 9 of 9 2 28 2004 7 37 15 AM ...

Страница 53: ...with your computer Often device problems can be corrected by reinstalling the appropriate drivers Also hardware manufacturers frequently provide updated drivers that support feature enhancements or that correct problems Obtain updated drivers for products purchased from Dell at the Dell support website http support dell com NOTICE Drivers available on the Dell support website have been validated f...

Страница 54: ... Make sure that the computer is undocked before you reinstall drivers Reinstalling Drivers and Utilities 1 Save and close any open files and exit any open programs 2 Insert the Drivers and Utilities CD into the CD or DVD drive 3 If the CD does not start running automatically start Microsoft Windows Explorer click your drive directory to display the CD contents and then double click the start htm f...

Страница 55: ...ed to reinstall the modem driver If you have the combination modem network adapter you need to reinstall both the modem and network adapter drivers To reinstall a modem or network adapter driver use the appropriate following procedure depending on your operating system Reinstalling the Modem or Network Adapter Driver for Windows Me 1 Save and close any open files and exit any open programs 2 Inser...

Страница 56: ...ow look under the Location column for a path containing WINME b Under Device Description click the name corresponding to the WINME line and click OK to confirm c Click Finish and then click Yes to restart the computer d Repeat steps 1 8 if you need to reinstall both drivers Reinstalling the Modem or Network Adapter Driver for Windows 2000 1 Save and close any open files and exit any open programs ...

Страница 57: ...ws Millennium Edition Me NOTICE The Operating System CD provides options for reinstalling your Windows Me operating system The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative NOTICE To pr...

Страница 58: ...en click Next 11 Click the graphic that matches your keyboard layout and then click Next 12 In the User Information window type your name and if applicable company name and then click Next The Name field must be completed the Company Name field is optional The License Agreement window appears 13 Click I accept the Agreement and then click Next 14 Type the Windows Product Key in the fields provided...

Страница 59: ...e drivers see Reinstalling Drivers and Utilities 19 Reenable your virus protection software Enabling Hibernate Support 1 Click the Start button point to Settings and click Control Panel 2 Double click the Power Options icon 3 Click the Hibernate tab 4 Ensure that Enable hibernate support is selected and click Apply 5 Click OK to close the Control Panel Reinstalling Windows 2000 1 Insert the Operat...

Страница 60: ...11 When the Regional Settings window appears select the settings for your locale and then click Next 12 Enter your name and organization in the Personalize Your Software window and then click Next 13 When prompted enter the Windows Product Key which is printed on the Microsoft label on your computer Then click Next 14 When the Computer Name and Administrator Password window appears enter a name fo...

Страница 61: ...ttings and click Control Panel 2 Double click the Power Options icon 3 Click the Hibernate tab 4 Ensure that Enable hibernate support is selected and click Apply 5 Click OK to close the Control Panel Back to Contents Page file F Service 20Manuals Dell Inspiron 8100 drivers htm 9 of 9 2 28 2004 7 37 15 AM ...

Страница 62: ...rrectly System Setup Program Pages HINT To see information about a specific item highlight the item and refer to the Help area on the screen The system setup program pages display the current setup information and settings for your computer You can change settings that appear as white type on the screen Page 1 displays system information Page 2 displays boot configuration and dock configuration se...

Страница 63: ... Pages 1 Turn on or restart your computer 2 When the Dell logo appears press F2 immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again Back to Contents Page file F Service 20Manuals Dell Inspiron 8100 setup htm 2 of 2 2 28 2004 7 37 16 AM ...

Страница 64: ...s Dell Inspiron 8100 Serial Connector Parallel Connector PS 2 Connector USB Connectors S Video TV Out Connector Video Connector Docking Connector IEEE 1394 Connector Serial Connector Pin Signal 1 DCD 2 RXDA 3 TXDA file F Service 20Manuals Dell Inspiron 8100 pinouts htm 1 of 10 2 28 2004 7 37 17 AM ...

Страница 65: ...N A Parallel Connector Pin Signal Pin Signal 1 STB 5V 11 BUSY MTR 2 PDO INDEX 12 PE WDATA 3 PD1 TRK0 13 SLCT WGATE 4 PD2 WP 14 AFDF 5 PD3 RDATA 15 ERROR HDSEL 6 PD4 DSKCHG 16 INIT DIR 7 PD5F 17 SLCT_IN STEP file F Service 20Manuals Dell Inspiron 8100 pinouts htm 2 of 10 2 28 2004 7 37 17 AM ...

Страница 66: ...nspiron 8100 8 PD6F 18 23 GND 9 PD7F 24 NC 10 ACK DRV 25 GND PS 2 Connector Pin Signal 1 DAT_KBD 2 DAT_SM1 3 GND 4 PS2VCC 5 CLK_KBD 6 CLK_SM1 Shell N A file F Service 20Manuals Dell Inspiron 8100 pinouts htm 3 of 10 2 28 2004 7 37 17 AM ...

Страница 67: ... and Connector Pin Outs Dell Inspiron 8100 USB Connectors Pin Signal 1 VCC 2 Data 3 Data 4 Ground S Video TV Out Connector file F Service 20Manuals Dell Inspiron 8100 pinouts htm 4 of 10 2 28 2004 7 37 17 AM ...

Страница 68: ...d Connector Pin Outs Dell Inspiron 8100 Pin Signal 1 GND 2 GND 3 DLUMA L 4 DCRMA L 5 SPDIF 6 DCMPS L 7 SPGND Video Connector file F Service 20Manuals Dell Inspiron 8100 pinouts htm 5 of 10 2 28 2004 7 37 17 AM ...

Страница 69: ...Inspiron 8100 Pin Signal 1 RED 2 GREEN 3 BLUE 4 NC 5 GND 6 GND 7 GND 8 GND 9 CRTVCC 10 GND 11 M SEN 12 DAT_DDC2 13 HSYNC 14 VSYNC 15 CLK_DDC2 Shell N A file F Service 20Manuals Dell Inspiron 8100 pinouts htm 6 of 10 2 28 2004 7 37 17 AM ...

Страница 70: ... 156 SAD2 7 PD5 57 GND 107 D_IRTX 157 SAD3 8 PD6 58 USB_VD2 108 D_IRRX 158 SAD4 9 PD7 59 USB_VD2 109 GND 159 SAD5 10 GND 60 DOCKOC1 110 SPIRQB 160 SAD6 11 DOCK_SPKR 61 RUN_ON 111 SPIRQC 161 GND 12 DOCK_MIC 62 GND 112 DAT_DDC2 162 SAD7 13 DOCK_LINE 63 NC 113 CLK_DDC2 163 SAD8 14 DOCK_CDROM 64 DOCK_SCLK 114 SPAR 164 SC BE0 15 GND 65 DOCK_LRCK 115 SPME 165 SAD9 16 M_SEN 66 DOCK_MCLK 116 GND 166 SAD10...

Страница 71: ...OCK 80 DCLK_SMB 130 SGNT0 180 SAD20 31 5VDOCK 81 SMB_INIT 131 SREQ0 181 SAD21 32 5VDOCK 82 GND 132 SPCIRST 182 GND 33 5VDOCK 83 DAT_DOCKSM1 133 SH1SEL 183 SAD22 34 5VDOCK 84 CLK_DOCKSM1 134 GND 184 SAD23 35 GND 85 DAT_DOCKKBD 135 SWRPRT 185 SAD24 36 DOCK_PWR_SRC 86 CLK_DOCKKBD 136 SDSKCHG DRQ 186 SC BE3 37 DOCK_PWR_SRC 87 GND 137 SDIR 187 SAD25 38 DOCK_PWR_SRC 88 RI0 138 STRK0 188 GND 39 DOCK_PWR_...

Страница 72: ...46 SINDEX 196 NC 47 DOCK_ DC_IN 97 NC 147 GND 197 NC 48 DOCK_ DC_IN 98 5VSUS 148 NC 198 NC 49 GND 99 NC 149 5VALW 199 NC 50 LOW_PWR 100 NC 150 NC 200 GND IEEE 1394 Connector Pin Signal 1 TPB 2 TPB 3 TPA 4 TPA Back to Contents Page file F Service 20Manuals Dell Inspiron 8100 pinouts htm 9 of 10 2 28 2004 7 37 17 AM ...

Страница 73: ...Ports and Connector Pin Outs Dell Inspiron 8100 file F Service 20Manuals Dell Inspiron 8100 pinouts htm 10 of 10 2 28 2004 7 37 17 AM ...

Страница 74: ...erve Battery System Board Assembly Battery and Media Bay Latch Assemblies Battery Charger Board LED Board Fan Assembly RJ 11 RJ 45 Board Preparing to Work Inside the Computer NOTICE Only a certified service technician should perform repairs on your computer Damage or inoperability due to servicing not authorized by Dell is not covered by your warranty NOTICE Unless otherwise noted each procedure i...

Страница 75: ...ds or plastic blanks from the PC Card slot 9 Close the display and turn the computer upside down on a flat work surface 10 Remove the primary battery from the battery bay and the secondary battery from the media bay if a secondary battery is in use NOTICE To avoid damaging the system board you must remove the main battery and secondary battery if present before you service the computer 11 Remove a...

Страница 76: ...lacing the system board NOTICE If the computer is running Microsoft Windows Millennium Edition Me you need to download the operating system update utility for Windows Me from http support dell com and install it before you upgrade the BIOS Screw Identification Before removing and replacing components photocopy the screw placemat as a tool to lay out and keep track of the screws The placemat provid...

Страница 77: ...s corresponding hole and avoid over tightening Screw Placemat Hard Drive Door Security M3 x 5 mm 1 each Keyboard to Bottom Case Assembly M2 5 x 20 mm 4 each plus one in memory module cover and one in Mini PCI card cover Display to Base M2 5 x 6 mm 3 each 2 at back of computer 1 at flex cable strain relief file F Service 20Manuals Dell Inspiron 8100 remove htm 4 of 56 2 28 2004 7 37 23 AM ...

Страница 78: ...to Top Cover M2 5 x 4 mm 1 each Video Card M2 5 x 8 mm 3 each Palm Rest to Bottom Case Assembly M2 5 x 20 mm 9 each Palm Rest Bracket M2 5 x 4 mm 2 each System Board M2 5 x 4 mm captive washer 3 each M2 5 x 20 mm 1 each LED Board M2 x 4 mm 2 each Fan Assembly M2 x 4 mm 3 each RJ 11 RJ 45 Board Assembly M2 5 x 4 mm 1 each System Components file F Service 20Manuals Dell Inspiron 8100 remove htm 5 of...

Страница 79: ...Removing and Replacing Parts Dell Inspiron 8100 file F Service 20Manuals Dell Inspiron 8100 remove htm 6 of 56 2 28 2004 7 37 23 AM ...

Страница 80: ...by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer Removing the Hard Drive NOTICE To avoid damaging the system board you must remove the main battery before you service the computer NOTICE Make sure that the work surface is clean to prevent scratching the computer cover file F Service 20Manuals Dell Inspiron 8100 remove htm 7 of 56 2 28 2004 7 3...

Страница 81: ... x 5 mm screw from the center of the hard drive door 4 Slide the drive door up until the drive assembly tab disengages from the door slots in the bottom case assembly 5 Carefully pull the drive assembly straight out of the bottom case assembly Replacing the Hard Drive 1 Push the drive assembly into the hard drive opening on the left side of the computer 2 Align the drive assembly tabs with the bot...

Страница 82: ...on the computer Removing the Fixed Optical Drive 1 Follow the instructions in Preparing to Work Inside the Computer 2 Loosen the captive screw on the bottom of the computer NOTICE To keep the pull tab from catching on the captive screw turn the computer over before removing the fixed optical drive 3 Turn the computer over pull out the pull tab and use the pull tab to remove the fixed optical drive...

Страница 83: ...ove the device from the media bay 4 Push the module latch toward the right side of the computer Keep holding the latch open while pulling the device out of the media bay with the other hand Memory Modules NOTICE Disconnect the computer and attached devices from electrical outlets and remove any installed batteries NOTICE To avoid possible damage to the memory module from ESD ground yourself by usi...

Страница 84: ...le memory modules with care Do not touch the components on a module Hold a module by its edges 1 Follow the instructions in Preparing to Work Inside the Computer 2 Remove the screw 3 Disengage the metal tabs at the opposite end of the cover Removing Memory Modules file F Service 20Manuals Dell Inspiron 8100 remove htm 11 of 56 2 28 2004 7 37 23 AM ...

Страница 85: ...ules HINT Memory modules are keyed or designed to fit into their connectors in only one direction 1 If you only have one memory module install it in the connector labeled DIMM A If you have two memory modules install the second module in the connector labeled DIMM B 2 Insert the memory module s edge connector with the slot at a 45 degree angle and press the memory module firmly into the slot file ...

Страница 86: ...npainted metal surface on the computer You must remove the optional Mini PCI card assembly before the system board assembly can be removed A Mini PCI card assembly may consist of a modem a network adapter a modem and network adapter combination or a wireless network adapter A modem network adapter or modem and network adapter combination must be connected to the wiring harness as appropriate a wir...

Страница 87: ...embly 1 Align the Mini PCI card assembly with the connector at a 45 degree angle and press the Mini PCI card into the connector 2 Depending on what type of Mini PCI card you are installing either connect the wiring harness to the Mini PCI card assembly or connect the mini coax antenna cable to the Mini PCI card assembly and to the internal antenna NOTICE The connectors are keyed for correct insert...

Страница 88: ...Removing and Replacing Parts Dell Inspiron 8100 file F Service 20Manuals Dell Inspiron 8100 remove htm 15 of 56 2 28 2004 7 37 23 AM ...

Страница 89: ...connector as shown NOTICE If you are installing a wireless network adapter fold and tuck the unused wiring harness into the slot so that it does not interfere with the cover 3 Pivot the Mini PCI card assembly down until it clicks into place 4 Replace the Mini PCI card assembly cover Keyboard Assembly file F Service 20Manuals Dell Inspiron 8100 remove htm 16 of 56 2 28 2004 7 37 23 AM ...

Страница 90: ...ng a wrist grounding strap or by periodically touching an unpainted metal surface on the computer Removing the Keyboard Assembly 1 Follow the instructions in Preparing to Work Inside the Computer 2 Turn the computer over and remove the four screws labeled with a circle K 3 Turn the computer over and open the display file F Service 20Manuals Dell Inspiron 8100 remove htm 17 of 56 2 28 2004 7 37 23 ...

Страница 91: ...ing to replace 4 Insert a pry stick under the blank key to pry up the keyboard 5 Lift the right end of the keyboard and slide it slightly to the right to disengage the tabs at the left end 6 Pivot the keyboard and balance it upright on the left side of the computer file F Service 20Manuals Dell Inspiron 8100 remove htm 18 of 56 2 28 2004 7 37 23 AM ...

Страница 92: ... the keyboard cable to the interface connector on the system board NOTICE Position the keyboard track stick flex cable so that it is not pinched when you replace the keyboard in the bottom case assembly 2 Insert the metal tabs at the left end of the keyboard under the edge of the bottom case assembly and fit the keyboard into place file F Service 20Manuals Dell Inspiron 8100 remove htm 19 of 56 2 ...

Страница 93: ...ard is correctly installed The keys should be flush with the left and right surfaces of the palm rest 4 Reinstall the four screws in the holes labeled circle K Display and Bezel Assembly file F Service 20Manuals Dell Inspiron 8100 remove htm 20 of 56 2 28 2004 7 37 23 AM ...

Страница 94: ...trap or by periodically touching an unpainted metal surface on the computer Removing the Hinge Cover 1 Follow the instructions in Preparing to Work Inside the Computer 2 Use a nonmarring tool to loosen the hinge cover at the back and at each side of the computer 3 Open the display and lift off the hinge cover Removing the Display Assembly file F Service 20Manuals Dell Inspiron 8100 remove htm 21 o...

Страница 95: ...ve the hinge cover 2 Remove the M2 5 x 6 mm screw that secures the flex cable to the strain relief and then use the pull loop to remove the flex cable from the video card file F Service 20Manuals Dell Inspiron 8100 remove htm 22 of 56 2 28 2004 7 37 23 AM ...

Страница 96: ...ector can damage fragile components 3 Open the display and remove the two screws marked with a circle D that secure the display assembly to the bottom case assembly 4 With the display in an upright position lift the display assembly from the bottom case assembly Display Assembly Bezel and Panel file F Service 20Manuals Dell Inspiron 8100 remove htm 23 of 56 2 28 2004 7 37 23 AM ...

Страница 97: ...g Parts Dell Inspiron 8100 NOTICE Disconnect the computer and attached devices from electrical outlets and remove any installed batteries file F Service 20Manuals Dell Inspiron 8100 remove htm 24 of 56 2 28 2004 7 37 23 AM ...

Страница 98: ...x 4 mm screws located across the top of the bezel 4 Use a scribe at the indentations to pry loose the plastic screw covers located at the bottom of the bezel 5 Remove the two M2 5 x 4 mm screws located at the bottom of the bezel 6 Separate the bezel from the display assembly top cover The bezel is secured to the display assembly top cover with plastic tabs around the sides Use a plastic scribe to ...

Страница 99: ...the M2 5 x 4 mm screw securing the plastic flex cable mounting bracket to the top cover assembly 5 Remove the six M2 x 3 mm screws three on each side from the right and left sides of the panel 6 Lift the display panel and flex cable out of the top cover assembly 7 Disconnect the flex cable from the two connectors a ZIF and a standard connector on the display panel assembly file F Service 20Manuals...

Страница 100: ...the display panel in the display 1 Connect the flex cable to the two connectors on the back of the display panel 2 Place the display panel assembly in the top cover taking care that the flex cable is in place and is not crushed or crimped file F Service 20Manuals Dell Inspiron 8100 remove htm 27 of 56 2 28 2004 7 37 23 AM ...

Страница 101: ...ver to reinstall the six M2 x 3 mm screws that secure the display panel in the top cover 5 Reinstall the display assembly bezel Display Latch Assembly 1 Remove the hinge cover 2 Remove the screw securing the flex cable to its strain relief and then use the pull loop to remove the flex cable from the video card file F Service 20Manuals Dell Inspiron 8100 remove htm 28 of 56 2 28 2004 7 37 23 AM ...

Страница 102: ...nts 3 Remove the display assembly bezel 4 Remove the display panel from the top cover 5 Remove the display latch by unsnapping the latch and captive spring NOTICE When replacing the display assembly latch it may help to flex the cover slightly to allow more space while seating the latch Microprocessor Thermal Cooling Assembly file F Service 20Manuals Dell Inspiron 8100 remove htm 29 of 56 2 28 200...

Страница 103: ...utlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer Removing the Microprocessor Thermal Cooling Assembly file F Service 20Manuals Dell Inspiron 8100 remove htm 30 of 56 2 28 2004 7 37 23 AM ...

Страница 104: ...cessor do not touch the heat transfer areas on the thermal cooling assembly The oils in your skin reduce the heat transfer capability of the thermal pads 4 Insert a pry stick into the latch mechanism at the left side of the microprocessor retaining clip and pry open the clip 5 Lift out the thermal cooling assembly Microprocessor Module file F Service 20Manuals Dell Inspiron 8100 remove htm 31 of 5...

Страница 105: ... Removing the Microprocessor Module 1 Follow the instructions in Preparing to Work Inside the Computer 2 Remove the keyboard assembly 3 Remove the hinge cover NOTICE To ensure maximum cooling for the microprocessor do not touch the heat transfer areas on the thermal cooling assembly The oils in your skin reduce the heat transfer capability of the thermal pads 4 Remove the microprocessor thermal co...

Страница 106: ...the screwdriver so that it is perpendicular to the microprocessor a Loosen the microprocessor socket cam lock screw The location of the screw and the rotation direction may vary with the socket manufacturer look for small icons indicating open and locked positions b Use the microprocessor extraction tool to remove the microprocessor module Replacing the Microprocessor Module file F Service 20Manua...

Страница 107: ...croprocessor into the socket and move it around slightly until you feel it settle into the socket When the microprocessor module is correctly seated all four corners are aligned to the same height If one or more corners of the module are higher than the others the module is not seated correctly NOTICE Hold the microprocessor down while turning the cam lock screw to prevent intermittent contact bet...

Страница 108: ...Removing and Replacing Parts Dell Inspiron 8100 Video Card file F Service 20Manuals Dell Inspiron 8100 remove htm 35 of 56 2 28 2004 7 37 23 AM ...

Страница 109: ... the computer Removing the Video Card 1 Follow the instructions in Preparing to Work Inside the Computer 2 Remove the keyboard assembly 3 Remove the hinge cover 4 Detach the display flex cable from the strain relief and the video card see step 2 of Removing the Display Assembly 5 Remove the three M2 5 x 8 mm screws that secure the video card 6 Separate the video card from the system board connecto...

Страница 110: ... the three screw holes and press down firmly on the top of the connector to seat the card in its connector NOTICE Make sure the card is correctly and firmly seated before continuing Failure to do so will cause intermittent video failures 2 Replace the three screws the screw lengths are marked on the card Palm Rest Assembly Removing and Replacing the Palm Rests file F Service 20Manuals Dell Inspiro...

Страница 111: ...computer 3 Slide and hold the latch release on the left side and remove any device installed in the media bay 4 Slide and hold the latch release on the right side and remove any battery installed in the battery bay 5 Locate the indentation under each palm rest place your thumbs on the indentation and gently push to release the palm rests file F Service 20Manuals Dell Inspiron 8100 remove htm 38 of...

Страница 112: ...ace a palm rest insert it into the slots on the computer Then press along the outside edges of the palm rest until it snaps into place Repeat the process on each side Removing the Palm Rest Assembly file F Service 20Manuals Dell Inspiron 8100 remove htm 39 of 56 2 28 2004 7 37 23 AM ...

Страница 113: ...VRAM when the computer is turned off Removing the palm rest disconnects the reserve battery and causes the computer to lose the date and time information as well as all user specified parameters in NVRAM If possible make a copy of this information before you disconnect the reserve battery 1 Follow the instructions in Preparing to Work Inside the Computer 2 Remove the hard drive and the fixed optic...

Страница 114: ...urn the computer over 7 Remove the nine M2 5 x 20 mm screws labeled with a circle P that secure the palm rest to the computer 8 Turn the computer over 9 Use the pull loop to disconnect the palm rest flex cable from the touch pad connector on the system board file F Service 20Manuals Dell Inspiron 8100 remove htm 41 of 56 2 28 2004 7 37 23 AM ...

Страница 115: ...and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer Removing the Reserve Battery 1 Follow the instructions in Preparing to Work Inside the Computer 2 Remove the keyboard assembly file F Service 20Manuals Dell Inspiron 8100 remove htm 42 of 56 2 28 2004 7 37 23 AM ...

Страница 116: ...g the flex cable lift out the palm rest bracket and turn it over NOTICE The reserve battery provides power to the computer s RTC and NVRAM when the computer is turned off Removing the battery causes the computer to lose the date and time information as well as all user specified parameters in NVRAM If possible make a copy of this information before you remove the reserve battery 9 Disconnect the r...

Страница 117: ...he Reserve Battery 1 Seat the reserve battery and press it into place 2 Connect the reserve battery cable 3 Place the palm rest bracket loosely in the palm rest and connect the palm rest flex cable to the ZIF connector 4 Replace the two M2 5 x 4 mm screws that secure the palm rest bracket to the palm rest System Board Assembly file F Service 20Manuals Dell Inspiron 8100 remove htm 44 of 56 2 28 20...

Страница 118: ...ching an unpainted metal surface on the computer The system board s BIOS contains the system service tag number which is also visible on a bar code label on the bottom of the computer The replacement kit for the system board assembly includes a floppy disk or CD that provides a utility for transferring the service tag number to the replacement system board assembly file F Service 20Manuals Dell In...

Страница 119: ...he memory remove all installed memory modules 5 Remove the keyboard assembly 6 Remove the hinge cover 7 Remove the display assembly 8 Remove the palm rest assembly 9 Remove the video card 10 Remove the microprocessor thermal cooling assembly 11 If migrating the microprocessor remove the microprocessor module 12 Remove the three M2 5 x 4 mm captive washer screws from the system board 13 Remove the ...

Страница 120: ...Removing and Replacing Parts Dell Inspiron 8100 Battery and Media Bay Latch Assemblies file F Service 20Manuals Dell Inspiron 8100 remove htm 47 of 56 2 28 2004 7 37 23 AM ...

Страница 121: ...and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer Removing and Replacing the Battery and Media Bay Latch Assemblies file F Service 20Manuals Dell Inspiron 8100 remove htm 48 of 56 2 28 2004 7 37 23 AM ...

Страница 122: ...bly spring and slider If the upper latch assembly does come loose a Reinsert the spring onto the slider and reinstall both pieces in the latch housing on the inside of the case b Ensure that the slider is inserted so that the side with the two bumps is facing the back of the case and the surface with the wear ribs is facing the bottom of the case 7 Hold the upper latch assembly in place while you ...

Страница 123: ...touching an unpainted metal surface on the computer Removing the Battery Charger Board 1 Follow the instructions in Preparing to Work Inside the Computer 2 Remove the keyboard assembly 3 Remove the hinge cover 4 Remove the display assembly 5 Remove the palm rest assembly 6 Lift out the video card 7 Lift the battery charger board out of the system board connector file F Service 20Manuals Dell Inspi...

Страница 124: ...er board with the screw holes on the bottom case assembly and then press the battery charger board down into its connector LED Board NOTICE Disconnect the computer and attached devices from electrical outlets and remove any installed batteries file F Service 20Manuals Dell Inspiron 8100 remove htm 51 of 56 2 28 2004 7 37 23 AM ...

Страница 125: ...ctions in Preparing to Work Inside the Computer 2 Remove the hinge cover 3 Remove the two M2 x 4 mm screws 4 Pull the LED board away from its connector Replacing the LED Board 1 Align the two screw holes with the two mounting holes on the bottom case assembly and press the board into its connector 2 Replace the two M2 x 4 mm screws Fan Assembly file F Service 20Manuals Dell Inspiron 8100 remove ht...

Страница 126: ...w the instructions in Preparing to Work Inside the Computer 2 Remove the system board 3 Remove the three M2 x 4 mm screws from the fan assembly 4 Disconnect the two fan cables from the system board 5 Pull the fan assembly away from the back panel bracket NOTICE When reconnecting the fan cables connect the shorter cable to the connector closest to the fan assembly Route both cables so that they wil...

Страница 127: ...er Removing the Protective Covers From the RJ 11 and RJ 45 Connectors 1 Follow the instructions in Preparing to Work Inside the Computer 2 Remove one or both of the plastic connector covers one or both of the covers may be installed by slipping a nonmarring tool into the cutout at the top and pivoting the tool up to disengage the inner securing tab To replace a connector cover orient the cover not...

Страница 128: ...TICE The plastic tab is fragile pull it back only far enough to remove the board assembly 4 Reach into the enclosure and while pulling the tall plastic tab away from the board assembly to release it lift out the assembly When replacing the RJ 11 RJ 45 board assembly protect the wiring harness by routing it between the plastic posts as shown in the following figure file F Service 20Manuals Dell Ins...

Страница 129: ...Removing and Replacing Parts Dell Inspiron 8100 Back to Contents Page file F Service 20Manuals Dell Inspiron 8100 remove htm 56 of 56 2 28 2004 7 37 23 AM ...

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