Getting Help: Dell Latitude CPi A-Series System User's Guide
(for Asian/Pacific countries only)
support.euro.dell.com
(for Europe only)
●
Electronic Quote Service
(for Asian/Pacific countries only)
●
Electronic Information Service
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers.
When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to your questions. You can even interrupt an
AutoTech session and continue the session later. The code number that the AutoTech service gives you allows you to continue your session where you
ended it.
The AutoTech service is available 24 hours a day, seven days a week. You can also access this service through the technical support service. For the
telephone number to call, refer to
.
TechFax Service
Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free
for all kinds of technical information.
Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number
you designate. For the TechFax telephone number to call, refer to
.
TechConnect BBS
Use your modem to access Dell's TechConnect bulletin board service (BBS) 24 hours a day, seven days a week. The service is menu-driven and fully
interactive. The protocol parameters for the BBS are 1200 to 19.2K baud, 8 data bits, no parity, 1 stop bit.
file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LAPTOPS_checked%20o...titude/CPi%20A%20SERIES/CPi%20A%20SERIES%20USRGUIDE/Getting.htm (3 of 15)6/21/2004 1:40:47 AM
