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Preface

Contact your Dell EMC technical support professional if a product does not function properly or
does not function as described in this document.

Note:

This document was accurate at publication time. Go to the Dell EMC Online Support

site,

https://support.emc.com/

, to ensure that you are using the latest version of this

document.

Purpose

This guide describes the steps to replace failed components on shelves.

Audience

This guide is for trained service personnel who are authorized to install and repair systems and
users of this product.

Related Documentation

The following system documents provide additional information:

DD OS Release Notes

DD OS Administration Guide

DD OS Command Reference Guide

The system installation and setup guides for each of the supported platforms (for example,
DD9500 and DD9800)

System specific safety and regulatory information

Special Notice Conventions Used in this Document

The following conventions for special notices are used:

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or

serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or

moderate injury.

NOTICE

Addresses practices that are not related to personal injury.

Note:

Presents information that is important, but not hazard-related.

Typographical conventions

This document uses the following type style conventions in this document:

Bold

Use for names of interface elements, such as names of windows,
dialog boxes, buttons, fields, tab names, key names, and menu paths
(what the user specifically selects or clicks)

Italic

Use for full titles of publications referenced in text

Monospace

Use for:

System code

System output, such as an error message or script

Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide

Содержание ES40

Страница 1: ...Dell EMC ES40 Expansion Shelf Guide Version 7 0 Field Replacement Unit Guide Rev 02 October 2019 ...

Страница 2: ...LY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE USE COPYING AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE Dell Technologies Dell EMC Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be the property of their respective owners Published in the USA Dell...

Страница 3: ...emoving an LCC 23 Installing a replacement controller 25 Installing a replacement controller 26 Verify the controller 28 Complete the procedure 29 Disk Drive Replacement 29 Identify the failed drive 29 Opening the console 30 Unlocking and removing the front bezel 31 Removing a faulted disk drive 32 Removing a disk filler module 33 Installing a new or replacement disk 34 Verify the operation of the...

Страница 4: ...l 53 Installing and locking the front bezel 54 Rail Replacement 55 Rail kit overview 55 Shut down and disconnect the system 56 Disconnecting a shelf from the back end bus 56 Disconnecting power cords 57 Opening the console 57 Unlocking and removing the front bezel 58 Removing a shelf from the cabinet 59 Removing the rails 61 Installing the rails in the cabinet 61 Adjusting for various rack types 6...

Страница 5: ...nclosure to the front of the cabinet 41 Sliding the enclosure out of the cabinet 41 Sliding the enclosure onto the rails 42 Rail tabs inserted into the enclosure notches 42 Securing enclosure to the front of the cabinet 43 Removing a power cooling module AC module shown 44 Installing a power cooling module AC module shown 44 Removing the controller 45 Installing the controller 46 Removing a disk 4...

Страница 6: ...ing rails 61 Holes for alignment pins 61 Installing the rails 62 Attaching the rail to the rack 64 Sliding the enclosure onto the rails 65 Rail tabs securing the rear of the enclosure 65 Securing the front of the enclosure 66 54 55 56 57 58 59 60 61 62 Figures 6 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 7: ...Document revision history 11 Standard touch point colors 17 Status LEDs 23 Status lights 29 1 2 3 4 TABLES Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide 7 ...

Страница 8: ...Tables 8 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 9: ... DD9500 and DD9800 l System specific safety and regulatory information Special Notice Conventions Used in this Document The following conventions for special notices are used WARNING Indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE Addresses pract...

Страница 10: ...s x or y or z Ellipses indicate nonessential information that is omitted from the example Technical support To resolve issues with Dell EMC products contact your contracted support provider or go to https support emc com Your comments Your suggestions help us continue to improve the accuracy organization and overall quality of the user publications Send your opinions of this document to DPAD Doc F...

Страница 11: ...n history Table 1 Document revision history Revision Date Description 02 October 2019 Editorial update 01 September 2019 Initial publication Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide 11 ...

Страница 12: ...Revision history 12 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 13: ...ower Cooling Module Replacement 17 l Controller Replacement 22 l Disk Drive Replacement 29 l Chassis Replacement 36 l Bezel Replacement 53 l Rail Replacement 55 l Complete the procedure 66 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide 13 ...

Страница 14: ... replacement or upgrade units from their antistatic packaging until you are ready to install them l Before you begin service gather together the ESD kit and all other materials you need l Once servicing begins avoid moving away from the work site otherwise you may build up an electrostatic charge l Use ESD anti static gloves or an ESD wristband with strap If using an ESD wristband with a strap n A...

Страница 15: ...e unpackaged system or component to reside in the operating environment for up to 16 hours in order to thermally stabilize and prevent condensation Transit storage environment Operating environment temperature Acclimation time Temperature Humidity Nominal 68 72 F 20 22 C Nominal 40 55 RH Nominal 68 72 F 20 22 C 40 55 RH 0 1 hour Cold 68 F 20 C Dry 30 RH 86 F 30 C 4 hours Cold 68 F 20 C Damp 30 RH ...

Страница 16: ...g and the specially designed shipping container in which you received it Use the antistatic bag and special shipping container when you need to return the replaceable unit l Replaceable units must acclimate to the operating environment before applying power This requires the unpackaged component to reside in the operating environment for up to 16 hours in order to thermally stabilize and prevent c...

Страница 17: ...rm the task such as removing a component with a blue lever Power Cooling Module Replacement This section describes how to replace the power cooling module Identify the failed power supply unit Before you begin Before you begin the replacement procedure make sure you have correctly identified the failed part and that a replacement is available and unpacked and ready to install within the two minute...

Страница 18: ...s show current Id Post Time Severity Class Object Message 81 Mon Jun 1 9 46 27 2015 CRITICAL HWFailure Encl 4 Module B EVT ENVIRONMENT 00003 Power supply module B is either faulty or unpowered 4 Enter the enclosure show powersupply command to check the status of each power supply enclosure show powersupply This command may take up to a minute to complete Please wait Enclosure Description Status 4 ...

Страница 19: ...upply the loss of a module s two blowers causes the DAE to power down unless you replace the module within two minutes When replacing both cooling modules ensure the green light on one module has been steadily on for at least 5 seconds before removing power from the second module Procedure 1 For a 48 V DC power cooling module turn power off by toggling the module s power switch to the off position...

Страница 20: ...wo minutes Figure 5 Removing a power cooling module CL5662 2 1 Installing power cooling module This procedure describes how to install a power cooling module in the DAE Before you begin Procedure 1 Install the power cooling module in the enclosure a Gently insert the new power cooling module into the enclosure being sure the module is completely seated b Secure the module with the captive screw Re...

Страница 21: ...wer cooling module push the power cord plug into the connector until it snaps in place The clips on the plug prevents the power cord from pulling out of the connector Verify the power supplies Procedure 1 Enter the enclosure show powersupply command to find the status of all the power modules enclosure show powersupply This command may take up to a minute to complete Please wait Enclosure Descript...

Страница 22: ... HWFailure Enclosure 9 EVT MPATH 00006 Path redundancy is lost Enclosure 9 only has 1 active connection path and the required number is 2 4 Enter the enclosure show controllers command to find the failed controller 9 enclosure show controllers 9 Encl 9 Model ES30 Capacity 15 Slots WWN N A Serial APM00151918344 Number of Controllers 1 Controller A WWN 50060481109D607F Firmware 1 1 0 Serial JWXCL150...

Страница 23: ...ed On during a power on self test Host link active 1 per controller Blue On when the host connection is active Expansion link active 1 per controller Blue On when the expansion host is active Removing an LCC This procedure describes how to remove an LCC from the DAE Before you begin Identify the faulted LCC by its amber fault LED Figure 9 LCC fault LED CL5658 Removing and replacing FRUs Dell EMC E...

Страница 24: ...e cable from the connector Note where the cables connect to the LCC because you need to reconnect them later Figure 10 Removing an LCC cable CL5659 Am phenol Amphenol 3 Turn the captive screws counterclockwise to release the LCC 4 Remove the LCC from its slot and place it on a clean static free surface Removing and replacing FRUs 24 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 25: ...ny questions about how to disable the file system check with technical support before proceeding Procedure 1 Attach an ESD wristband to your wrist and the enclosure 2 Gently insert the controller being sure the controller is completely seated in the enclosure Figure 14 on page 27 The controller power light turns on 3 Secure the controller with the captive screws Figure 14 on page 27 Removing and r...

Страница 26: ...Figure 15 on page 27 Figure 13 Connecting the controller cable CL4572 mole x molex mo lex 5 Remove and store the ESD wristband Installing a replacement controller Procedure 1 Attach an ESD wristband to your wrist and the enclosure Removing and replacing FRUs 26 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 27: ...e captive screws Figure 14 on page 27 Figure 14 Installing the controller CL4573 4 Reattach each controller cable to the same connector from which you removed it Figure 15 on page 27 Figure 15 Connecting the controller cable CL4572 mole x molex mo lex 5 Remove and store the ESD wristband Removing and replacing FRUs Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide 27 ...

Страница 28: ...rmware 1 1 0 Serial JWXCL150500066 Status OK HOST port 24 0 Gbps EXP N port 48 0 Gbps Note The output provides information about both controllers and includes WWN firmware version number serial number status and speed of the link on the host and expansion ports If a controller is not discovered the WWN and serial number fields are blank Restart the file system 3 Enter the enclosure show topology c...

Страница 29: ...re 1 Check the disk enclosure LEDs visible on the front panel of the shelf Use the table to identify the color and status Table 4 Status lights Light Quantity Color Meaning Disk enclosure power 1 Blue Power to the enclosure is on Disk enclosure fault 1 Amber Lit when any fault condition exists If the fault is not obvious from the disk module light look at the back of the disk enclosure Disk active...

Страница 30: ...e values The drive slot locations are marked on the chassis 0 14 but the DD OS software still references the slots as 1 15 It is important to identify the proper drive between the location called out in the FRU and the location as specified in the software disk show state Enclosure Disk 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 s F Legend State Count In Use Disks 17 s Spare Disks 1 F Failed Disks 1 ...

Страница 31: ... up Remove it only to replace or add a disk Procedure 1 Insert the key that shipped with your enclosure into the bezel lock and turn it to release the lock 2 Press the two latch buttons on the bezel surface to release the bezel from the cabinet Figure 17 Releasing the front bezel CL5667 3 Pull the bezel off and put it on a clean static free surface Removing and replacing FRUs Dell EMC ES40 Expansi...

Страница 32: ...fault LED on the drive carrier Figure 19 Fault LED on the disk drive carrier CL5668 About this task Note Disks can be removed and replaced with the power applied to the DAE Procedure 1 Attach an ESD wristband to your wrist and the enclosure 2 Pull the latch on the disk up 3 Do one of the following Removing and replacing FRUs 32 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 33: ...e surface Figure 20 Removing a disk CL5671 2 3 1 Removing a disk filler module About this task Refer to Figure 21 on page 33 while performing the procedure that follows Procedure 1 Locate the slot where you want to install the disk 2 Grasp the disk filler with you thumb in the cutout on the front of the filler and your finger on the top of the filler and pull the module from the slot Figure 21 Rem...

Страница 34: ...gn the disk with the guides in the slot 2 With the disk latch fully open gently push the disk into the slot The disk latch begins to rotate downward when its tabs meet the enclosure 3 The disk latch begins to rotate downward when its tabs meet the enclosure 4 After the latch is engaged push firmly on the bottom of the disk to verify that the disk is properly seated Figure 22 Installing a disk 1 2 ...

Страница 35: ...an if the output of the disk show state command displays any disks in the Unkown Failed or Absent states run the disk unfail enclosure id disk id command to unfail the disk For example to unfail enclosure 2 disk 2 type disk unfail 2 2 Installing and locking the front bezel Before you begin CAUTION You must remove the protective plastic strip from the front of the bezel before placing the system in...

Страница 36: ...tem using the system poweroff command to allow the proper shut down of the file system and other system components Note The system poweroff command completes when the front panel blue LED turns off For help connecting to a system using a laptop computer and terminal emulator see the document FE Toolkit Inventory and Common Procedures for FRU Tasks at https support emc com 2 Label each of the cable...

Страница 37: ...ontroller B in the enclosure a Unplug the SAS cable from the port b Unplug the SAS cable from the port Figure 24 Unplugging a SAS cable CL4572 molex mo lex mol ex Disconnecting power cords About this task Unplug the power cord from each power cooling module in the enclosure Removing and replacing FRUs Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide 37 ...

Страница 38: ...f blue or green light and the product badge If the console is covering the front of the shelf to which you need access open the console using the steps that follow Refer to Figure 26 on page 39 Procedure 1 Grasp the right side of the console 2 Pull the console to swing it open Removing and replacing FRUs 38 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 39: ... enclosure is powered up Remove it only to replace or add a disk Procedure 1 Insert the key that shipped with your enclosure into the bezel lock and turn it to release the lock 2 Press the two latch buttons on the bezel surface to release the bezel from the cabinet Figure 27 on page 39 Figure 27 Releasing the front bezel CL4560 Removing and replacing FRUs Dell EMC ES40 Expansion Shelf Guide Field ...

Страница 40: ...nem Rack installiert werden Zur Vermeidung von körperlichen Verletzungen und oder der Beschädigung des Gerätes bitte das Gehäuse nicht ohne die Hilfe einer zweiten Person anheben und einbauen Il contenitore è pesante e dev essere installato nel rack da due persone Per evitare danni personali e o all apparecchiatura non tentare di sollevare ed installare in un rack il contenitore senza un sollevato...

Страница 41: ...out of the cabinet and place it on a static free work surface Figure 30 on page 41 Figure 30 Sliding the enclosure out of the cabinet CL4718 Installing an empty shelf on the rails Procedure 1 Lift the enclosure and from the front of the rack slide the enclosure onto the rails Removing and replacing FRUs Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide 41 ...

Страница 42: ... hold the rear of the rails in place and then adjust the rails to allow the tabs to fit into the notches Figure 32 Rail tabs inserted into the enclosure notches CL5281 2 Once the enclosure is completely seated into the rear tabs tighten the screws two on each rail that secure the rails to the channels 3 Secure the front of the enclosure to the front vertical channels of the cabinet using four scre...

Страница 43: ...om position A faulted to position A replacement or B to B do not move A to B or B to A n Move components from position A of the faulted DAE to position A of the replacement DAE n Move components from position B of the faulted DAE to position B of the replacement DAE l Transfer each disk and disk filler module to the SAME SLOT LOCATION that it occupied in faulted DAE Removing a power cooling module...

Страница 44: ...orming the procedure that follows Procedure 1 Gently insert the new power cooling module into the enclosure being sure the module is completely seated 2 Secure the module with the captive screw Figure 35 Installing a power cooling module AC module shown CL4569 Removing and replacing FRUs 44 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 45: ...rom its slot and place it on a clean static free surface Figure 36 Removing the controller CL4574 Installing the controller Procedure 1 Attach an ESD wristband to your wrist and the enclosure 2 Gently insert the controller being sure the controller is completely seated in the enclosure 3 Secure the controller with the captive screws Removing and replacing FRUs Dell EMC ES40 Expansion Shelf Guide F...

Страница 46: ...ules to the same slots in the replacement enclosure that they occupied in the faulted enclosure Installing disks out of their original order results in data unavailability and possible data loss Removing a disk About this task Refer to Figure 38 on page 47 while performing the procedure that follows Procedure 1 Pull the latch on the disk up 2 Slowly pull the disks from its slot 3 Place the disk on...

Страница 47: ...s powered up wait at least 10 seconds before sliding the next disk module into position Procedure 1 Align the disk with the guides in the slot 2 With the disk latch fully open gently push the disk into the slot The disk latch begins to rotate downward when its tabs meet the enclosure 3 The disk latch begins to rotate downward when its tabs meet the enclosure 4 After the latch is engaged push firml...

Страница 48: ...ut this task Refer to Figure 40 on page 49 while performing the procedure that follows Procedure 1 Locate the slot where you want to install the disk 2 Grasp the disk filler with you thumb in the cutout on the front of the filler and your finger on the top of the filler and pull the module from the slot Removing and replacing FRUs 48 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide...

Страница 49: ...ller with you thumb in the cutout on the front of the filler and your finger on the top of the filler 2 Push the disk filler module all the way into the slot Figure 41 Installing a disk filler module 2 1 CL5284 Removing and replacing FRUs Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide 49 ...

Страница 50: ...s 0 which contains the system vault disks to the SPS As soon as the enclosure is connected to a live power source it powers up and its lights begin blinking 2 Secure the power cord with the retention bail at the connector The bail prevents the power cord from pulling out of the connector Figure 42 Plugging in and securing an AC power cord CL4604 2 1 Verifying shelf status Procedure 1 Verify that t...

Страница 51: ...enclosure immediately after an enclosure on the same back end bus is called the next enclosure 3 On controller B in the previous enclosure on the bus locate the cable plugged into the port and plug its free end into the port on controller B in the replacement enclosure 4 On controller B in the next enclosure on the bus locate the cable plugged into the port and plug its free end into the port on c...

Страница 52: ...y turning the key in the lock Figure 45 Installing the front bezel CL4562 Closing the console About this task If you opened the console for access to the enclosure with the part you added or replaced close the console using the procedure that follows Procedure 1 Grasp the free side of the console and swing the console to the right to close it 2 Gently push on the console until it is closed Removin...

Страница 53: ...e component connections until there are no alerts Bezel Replacement This section describes how to install or remove a bezel Unlocking and removing the front bezel About this task NOTICE You must remove the enclosure s front bezel to gain access to the disks The bezel is required for EMI compliance when the enclosure is powered up Remove it only to replace or add a disk Procedure 1 Insert the key t...

Страница 54: ...rotective plastic strip from the front of the bezel before placing the system into operation Failure to do this will cause the system to overheat About this task Refer to Figure 48 on page 55 while performing the procedure that follows Procedure 1 If present remove the protective plastic strip from the front of the bezel 2 Align the bezel with the enclosure Removing and replacing FRUs 54 Dell EMC ...

Страница 55: ...s Tapped threaded hole racks are supported using the rail adapter hardware kit The rail kit includes the following l 2 rail assemblies one for the left side and one for the right side of the rack Each rail is adjustable to accommodate varying rack depths up to 34 inches l 12 M5 panhead rail screws l 2 SAS cables extra item l 2 power cords extra item l Rail adapter hardware kit Note These items may...

Страница 56: ...ks at https support emc com 2 Label each of the cables as to their connection location Taking a photograph for reference is also helpful for re connecting the cables 3 Disengage the wire clips then disconnect both AC power cords from the rear of the system Disconnecting a shelf from the back end bus Procedure 1 On controller A in the enclosure a Unplug the SAS cable from the port b Unplug the SAS ...

Страница 57: ...astic banner on the front of the cabinet with a stripe of blue or green light and the product badge If the console is covering the front of the shelf to which you need access open the console using the steps that follow Refer to Figure 51 on page 58 Procedure 1 Grasp the right side of the console 2 Pull the console to swing it open Removing and replacing FRUs Dell EMC ES40 Expansion Shelf Guide Fi...

Страница 58: ... enclosure is powered up Remove it only to replace or add a disk Procedure 1 Insert the key that shipped with your enclosure into the bezel lock and turn it to release the lock 2 Press the two latch buttons on the bezel surface to release the bezel from the cabinet Figure 52 on page 58 Figure 52 Releasing the front bezel CL4560 Removing and replacing FRUs 58 Dell EMC ES40 Expansion Shelf Guide Fie...

Страница 59: ...nem Rack installiert werden Zur Vermeidung von körperlichen Verletzungen und oder der Beschädigung des Gerätes bitte das Gehäuse nicht ohne die Hilfe einer zweiten Person anheben und einbauen Il contenitore è pesante e dev essere installato nel rack da due persone Per evitare danni personali e o all apparecchiatura non tentare di sollevare ed installare in un rack il contenitore senza un sollevato...

Страница 60: ... Screw 2 CL4728 2 With help from another person slide the enclosure out of the cabinet and place it on a static free work surface Figure 55 on page 60 Figure 55 Sliding the enclosure out of the cabinet CL4718 Removing and replacing FRUs 60 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

Страница 61: ...nel and remove the rail 4 Repeat for other rail Installing the rails in the cabinet About this task Note The front edge of each rail is stamped L or R for left or right side when the rail faces the cabinet front Install each rail in the cabinet Procedure 1 From the front of the cabinet insert the rail alignment pins above and below the bottom U mark on the rear cabinet channel Figure 57 Holes for ...

Страница 62: ...ng the adapter hardware About this task Only use this procedure if the rack is 34 inches to 36 inches deep and or the rack has tapped holes that are M5 M6 10 32 or 12 24 The front edge of each rail is stamped L or R for left and right sides when facing the front of the rack Since the brackets cover these markings make a note as to which rack is L and which rack is R Use a 2 Phillips screwdriver wi...

Страница 63: ...pped holes racks only Attach clip nuts Slide two clip nuts onto the front bracket assembly at the top and bottom positions 4 Determine the vertical position in the rack at each rack post where the rails are to be installed Removing and replacing FRUs Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide 63 ...

Страница 64: ... over the exposed threads These threads temporarily hold the rail kit in position while the kit length is being adjusted Once the rail kit is set to the correct length thread the mating nuts onto the exposed screws and tighten with a wrench Figure 59 Attaching the rail to the rack Note To secure the rail adapter hardware nuts you may need to use the supplied wrench or pliers to tighten the nuts 6 ...

Страница 65: ...e rear of the rails in place then adjust the rails to allow the tabs to fit into the notches Figure 61 Rail tabs securing the rear of the enclosure CL4655 2 Once the enclosure is completely seated into the rear tabs secure the enclosure tighten the screws two on each rail that secure the rails to the channels 3 Secure the front of the enclosure to the front vertical channels with four screws two p...

Страница 66: ... part s to Dell EMC Reuse the packaging from the new part s and use the included prepaid waybill for shipping Reference the RMA number on the outside of the package 2 Send an autosupport report from the system by entering the autosupport send command Removing and replacing FRUs 66 Dell EMC ES40 Expansion Shelf Guide Field Replacement Unit Guide ...

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