Troubleshooting
SYMPTOM:
Cloudy water condition even though the unit
appears to be operating properly
SYMPTOM:
System on/off - water backing into ozonator
When your system is in its “on” cycle a suction of air is being pulled through the
tubing from the ozonator to the return line.
When the system is in its “off” cycle water tends to flow back in the tubing
toward the ozonator. Therefore, mounting your ozone unit as high as possible
in relation to the spa water level is important. There is also a one-way check
valve provided to prevent the back flow of water from reaching the ozonator. As a
secondary precaution, a Hartford Loop in the tubing, also hanging above water
level, will help prevent water damage to the ozonator.
SYMPTOM:
The green LED not lit on Platinum
No power to the ozonator. Check the electrical connections and then the fuse.
PROBABLE CAUSE:
1.
Unit and pump not operating
long enough
2.
Total alkalinity not correct
3.
pH not correctly balanced
4.
Not enough suction
5.
Dirty, loose or cracked filter
6.
Metals or minerals in the water
CORRECTIVE ACTION:
1A.
Increase operating time (min.
6 hours is recommended)
2A.
Adjust total alkalinity between
80 and 150 ppm
3A.
Check for proper pH between
7.2 and 7.6
4A.
Clear any obstruction in the
water lines or return fitting.
Straighten any kinks in the
water or ozone plumbing.
Clean spa filter.
5A.
Check/replace spa filter as
needed.
6A.
Ozone may react with metals/
minerals in the water (this is
common when new water is
added) causing cloudy water.
Check alkalinity, pH, and clean
filter. Run filtration system and
ozone 24 hours and clean filter.
Spa Ozone Generator Installation & Operation Manual
9
