TROUB
LESHOO
TING
24 Troubleshooting
guide
25 Troubleshooting
guide
T H E M A C H I N E H A S S TA R T E D T O S M E L L
It is likely that there is stagnant water in the machine which
has started to develop microbial growth. Try running a couple
of medium-heavy cleaning runs with 100 ml or 3.38 oz
vinegar added to a tank of distilled water.
T H E M A C H I N E B O T T O M I S L E A K I N G WAT E R
Switch off the machine from the AC switch and disconnect the power cable from the wall. Remove the water tank from the
machine. Pick the machine up and tilt it 90 degrees from side to side to drain the chassis of water. Check if the water tank is
properly docked into the machine and try running the machine again. If this does not help, contact customer support.
WAT E R I S D R I P P I N G F R O M T H E F I LT E R C A P
Try to tighten the filter cap by turning clockwise with a coin. If this does not help, remove the filter cap and make sure that the
O-ring seal is properly seated on the cap. If the seal is missing, contact customer support.
T H E M A C H I N E W O N T T U R N O N
Check if your machine is properly connected to a power outlet. If possible, try an alternative cable. If this does not help, check the
fuse on the back of the machine. If it is an open circuit (blown), replace it. If the fuse blows again, contact customer support.
M Y M A C H I N E I S M A K I N G S T R A N G E S O U N D S
D U R I N G WA S H I N G
If the sound resembles slurping, then it is likely that the pumping system is
not properly primed. Make sure that your machine is on a level surface.
Turn off the machine from the AC switch at the back, wait 10 seconds and
turn it on again to run priming.
Clicking sounds at the beginning and end of washing cycle are normal.
M Y R E C O R D L A B E L I S G E T T I N G W E T
Check your water level height setting. Use the water level
measurement strip packaged with Degritter if needed.
I A C C I D E N TA L LY P O U R E D WAT E R O N T O T H E M A C H I N E
Switch off the machine from the AC switch and disconnect the power cable from the wall. Remove the water tank from the
machine. Pick the machine up and tilt it 90 degrees from side to side to drain the chassis of water. You can now turn on your
machine again. A bit of water in the bottom of the machine will not harm the
electronics inside, but it should still be gotten rid of.
Trouble-
shooting
guide
