LIMITED ONE YEAR WARRANTY
This warranty covers all defects in workmanship or materials in the parts, arising
under normal use and care in this product for a period of 12 months from the date of
purchase provided you are able to present a valid proof-of-purchase. A valid proof-of-
purchase is a receipt specifying item, date purchased, and cost of item. A gift receipt
showing item and date of purchase is an acceptable proof-of-purchase. Product is
intended for household use only. Any commercial use voids the warranty.
This warranty covers the original retail purchaser or gift recipient. During the
applicable warranty period within normal household use, we will repair or replace, at our
discretion, any part which proves defective, or replace unit with a comparable model.
Shipping and handling costs are not included for warranty replacements and are the
responsibility of the customer.
To obtain service under the terms of this warranty, send an email to
[email protected] or call 312-526-3760. Please provide the model number
listed on the bottom of this page when contacting us.
THIS LIMITED WARRANTY COVERS UNITS PURCHASED AND USED WITHIN
THE UNITED STATES AND DOES NOT COVER:
• Ordinary wear and tear including scratches, dents or stains.
• Heat discoloration, minor imperfections and slight color variations in the
ceramic coating, metals or glass.
• Damage caused by extreme temperatures changes such as pre-heating
cookware empty, letting liquids boil dry or immersing a hot pot or lid into
cold water.
• Improper cleaning methods causing scratches.
• Damages in transit.
• Defects other than manufacturing defects.
• Damages from misuse, abuse, accident, alteration, lack of proper care and
maintenance.
• Damage from service by other than authorized dealer or service center.
• Shipping and handling costs.
• This warranty gives you special legal rights and you may also have other
rights to which you are entitled which may vary from state to state.
Manufacturer does not assume responsibility for loss or damage for return
shipment. We recommend that you keep your original packaging should you require
repair service. Before returning product please contact our customer care department
for return authorization. When returning product for repair please include your full name,
return address, and daytime phone number. Also include a brief description of the
problem you are experiencing and a copy of your sales receipt or other proof of
purchase in order to validate warranty status.
MODEL FPB-001-3-5
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