Table 8.1:
Troubleshooting - continued
Problem
Cause
Solution
Detector shuts down.
Temperature or humidity error.
Module over current:
The energy threshold level is set
too low and the detector starts
oscillating.
Check that the detector is properly
supplied with coolant.
Check the flow of nitrogen or dry
air.
Check the temperature of the coolant
at the front panel of the thermal
stabilization unit.
Check the temperature of the detector
with the command in Camserver: type
THread.
Wait until the detector cools down.
Restart the detector again.
Check the LEDs at the back of
the detector: If the TEMP and the
POWER LEDs are red, a temperature
or humidity error has occurred.
Increase the threshold level.
In
Camserver type: setCu.
The detector fails to turn on.
The power cord is not connected or
the plug is incompletely inserted.
The temperature is over the criti-
cal limit. The thermal protection was
triggered.
Connect the power cord firmly. Check
the green POWER LED.
Check
the
thermal
stabilization
unit. The detector will power on again,
as soon as the temperature is within
the allowed operating conditions.
Image acquisition not possible.
Detector is not properly initialized.
Run the following commands in TVX:
- setdac
- calibdet
- expose 1
Check the status of the POWER LED.
If it is red and the TEMP LED is green,
there is a problem with the electronics
– contact [email protected].
Detector housing is humid.
Ambient humidity around the detector
exceeds the operating conditions.
Shut down the detector immediately
and check the humidity. Power up the
detector only when the ambient hu-
midity has been reduced.
PILATUS3 S 6M Technical Specifications v1.1.1
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