Technical_Specification_PILATUS_1M_V1_7
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Faults
Problems
Causes
Solution
PC doesn’t
start properly
PC is not properly
powered up
PCI card is not
properly mounted
Depending on the type of the
PC, there are switches on the
back and on the front of the PC
which have to be in the correct
position.
Open the PC and check that
the PCI cards are properly
mounted and tightened
Detector shuts
down
Temperature or
humidity error
See section 6 for shut
down values.
Check the LEDs on the
back of the detector:
If the temperature and
the power LED is red,
a temperature or
humidity error has
occurred
Wait until the detector cools
down
Restart the detector again.
Check the temperature of the
detector with the command in
camserver: t
ype“thread”
Check that the ventilator of the
detector is running properly and
the ventilation holes are not
covered
Check the flow of nitrogen or
dry air
Detector shuts
down
Over current
Threshold level set too
low and the detector
starts oscillating
Increase the threshold level:
In TVX type: setthreshold midg
5000
Images look
strange after
initialization
Detector is not properly
initialized
Run the following commands in
TVX:
setdac
calibdet
expose 1
After a trigger
command has
been issued
camserver
reports an error
After issuing the trigger
command in
camserver a trigger
has to occur within
15/8 seconds
Make sure the trigger
command occurs within 15/8
seconds
Detector
housing is
humid
Temperature of the
cooling unit to low
Shut down the detector
immediately and check the
temperature of the cooling unit
Detector
housing is
humid
Ambient humidity
around the detector
exceeds the operating
conditions
Shut down the detector
immediately and check the
humidity. Power up the
detector only when the ambient
humidity has been reduced
