Decatur Electronics EZ Stat, Руководство пользователя

Страница: 30 / 36

EZ S
ta
t™
U
ser
’s & I
nstalla
tion M
anual
30
6.2 Service Return Procedure
If you have questions, want a quick problem diagnosis, or need to
return your unit or a component from your unit:
• Call Decatur Electronics by phoning 800 .428 .4315 and ask to
speak with a Customer Service Representative .
• Explain to the Customer Service Representative the problem you
are experiencing .
• Based on the information that you provide, the Customer Service
Representative may be able to assist you or you may need to be
referred to one of our Service Providers .
On warranty items Decatur Electronics will pay the freight (up to
$10 U .S .) for shipping the system from the Service Provider to the
customer . Please note that for any shipping charges above the initial
$10 (if you want the package shipped express or next day air) there
will be an additional charge .