Em50 Series
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TROUBLESHOOTING
Make sure the logger is configured to measure data. Make sure the
measurement interval is set to a number greater than zero. Try press-
ing the reset button if the logger does have a non-zero measurement
interval.
9. PROBLEM:
My sensor data shows “* * *” in the Scan window.
SOLUTION:
The three asterisks mean the raw data measured by the logger is
out of expected range for the sensor. This could be caused by a
broken sensor. Make sure the sensor is fully inserted into the logger
sensor port. Make sure the sensor type shown in the Scan window
matches the sensor actually connected to your logger.
10. PROBLEM:
My sensor data does not seem to be correct.
SOLUTION:
There are many issues that affect the quality of the sensor measure-
ment. Please see the user manual of your particular sensor for help
troubleshooting the data collected by your sensor or contact Decagon
by phone at 509-332-5600 or by email at [email protected].
Troubleshooting Logger Issues
11. PROBLEM:
My logger stopped making measurements.
SOLUTION:
Make sure the measurement interval is not set to 0.
The Em50
does not make any measurements when the measurement interval is
set to zero.
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