13
6.
TROUBLESHOOTING GUIDE
These troubleshooting procedures must be carried out only be a Factory Authorized Service Center or a
local service company specializing in hotel and restaurant cooking appliances. The problems and
possible solutions given below cover those most commonly encountered.
FOR DETAILED TROUBLESHOOTING AND SERVICE-RELATED INFORMATION, CALL
THE DEAN SERVICE HOTLINE AT 1-800-551-8633 (USA/Canada only) or 1-318-865-1711.
PROBLEM
CORRECTIVE ACTION
Operator hears click sound
when the temperature
controller dial is turned but
vessel remains cold. No
evidence that elements are
warming the vessel.
With the power switch “ON”:
1.
Manually reset the high temperature limit switch (push red button
on the panel above the drain valve). See Figure 6-1.
2.
Check branch or main circuit breakers or fuses are not tripped or
blown.
Poor temperature control
on the cold side; excessive
warm-up time; temperature
recovery is slow or
inadequate when vessel is
loaded; or uneven heating.
Check thermostat adjustment:
1.
Check that the thermostat bulb/probe in the vessel has not been
knocked loose from its operating position. It should be clamped
to the 2
nd
element with 1.5 mm (1/16 inch) spacing. See Figure
6-2.
2.
Place the sensing bulb of a high quality immersion thermometer
about 38 mm (1-1/2 inches) above the thermostat sensing bulb
and set the temperature controller dial to 177°C (350°F).
3.
Wait at least 30 minutes for the oil temperature to stabilize.
4.
If temperature is not /- 5°C (10°F) of the dial setting, call
service for a new operating thermostat/temperature controller.
Poor temperature control
on the hot side; excessive
temperature
overshooting
during warm-up; scorching;
overheating; or high limit
switch must be reset often.
Check thermostat adjustment:
1.
Check that the thermostat bulb/probe in the vessel has not been
knocked loose from its operating position. It should be clamped
to the 2
nd
element with 1.5 mm (1/16 inch) spacing.
2.
Place the sensing bulb of a high quality immersion thermometer
about 38 mm (1-1/2 inches) above the thermostat sensing bulb
and set the temperature controller dial to 177°C (350°F).
3.
Wait at least 30 minutes for the oil temperature to stabilize.
4.
If temperature is not /- 5°C (10°F) of the dial setting, call
service for a new operating thermostat/temperature controller.
High Limit
Reset Switch
Sensing Bulb in
Fryer Vessel
Drain
Valve
Figure 6-1
Figure 6-2
