34
PROBLEM
POSSIBLE CAUSE
CORRECTION
Cutter-grid is not cutting the ice slab.
2. The grid-cutter is not plugged into the
receptacle.
Remove the escutcheon panel and plug
cutter-grid into the receptacle on the
side of the line.
3. Time to cut through the slab.
It can take up to 35 minutes to cut
through a harvested ice slab. This is
normal operation.
Ice cubes are sticking together.
1. Ice consumption is low.
Use the ice in the bin frequently. Ice will
stick together if left in an insulated bin
over long periods of time.
2. Room temperature is too warm.
Move the unit to an area where tempera-
ture is below 90 degrees F.
Ice level is too high.
1. The Ice Maker is not level.
Use a level to check the unit for level
from side-to-side and front-to-back.
2. Room temperature is too warm.
Move the unit to an area where tempera-
ture is below 90 degrees F.
3. Ice deflector is not in place or secured
properly.
Check to see that the ice deflector is in
place and secured below the cutter-grid.
4. Bin level sensing tube needs adjusted.
You can adjust the bin level sensing tube
by simply pressing directly down on the
tube five inches from the front of the
tube to get a desired bin level.
Ice level is too low.
1. The Ice Maker is not level.
Use a level to check the unit for level
from side-to-side and front-to-back.
2. Room temperature is too cold.
Move the unit to an area where tempera-
ture is above 55 degrees F.
3. The selector switch is not in the “ON”
position.
Set the rocker switch on the grill of the
ice Maker to the “ON” position.
Water keeps backing up into the ice bin
(gravity drain).
1. Inadequate drain system.
Restriction or improperly installed drain
lines will cause water to back up into the
ice bin. Make certain there are no kinks
or restrictions in the drain lines. If neces-
sary, consult a qualified plumber.
2. Foreign material in ice bin drain.
Foreign material is restricting or blocking
the ice bin drain located at the right rear
corner of the ice bin. The drain will need
to be cleared.
Water keeps backing up into the ice bin
(drain pump).
1. Drain pump tubing kinked or restrict-
ed.
Check inlet, discharge, and vent line tub-
ing for any kinks or restrictions and repair
as necessary.
2. Inlet screen to the drain pump is re-
stricted or blocked.
Clean the inlet screen to the drain pump.
3. Drain pump and/or the Ice Maker are
not level.
Check and level, if necessary, the drain
pump as well as the Ice Maker.
The drain pump cycles on and off errati-
cally.
1. Vent line to the drain pump is restrict-
ed or kinked.
Check the vent line for any restrictions or
kinks and repair as necessary.
TrOuBLESHOOTING GuIdE
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