Concordia INTEGRA 4 User Manual Download

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INTEGRA 4

User Guide

Summary of Contents for INTEGRA 4

Page 2: ...crolling in the Menu 9 Accessing a Sub Category 9 Changing a Value 9 Exiting a Sub Category 9 Exiting the Main Menu 9 Check Grand Total Drink Statistics 10 Detailed Total Drink Statistics 10 Detailed Daily Drink Statistics 10 Software 11 Programming Menu Informational Screens 11 Categories 11 Service Switch 13 The Service Switch in the RUN position 13 The Service Switch in the SERVICE position 13 ...

Page 3: ...dures 23 Clean the Milk System 23 Clean the Brew Group 23 Empty Grounds Bin 24 Clean Drain Grate and Drain Tray 24 Clean Exterior Surfaces 24 Clean Interior of Refrigeration Unit 25 Refill Consumables 25 Clean Product Outlet 25 Monthly Cleaning Procedures 25 Check Air Filter 25 Removing the Air Filter 25 Clean the Bean Hopper 26 Replacing Upper Piston O ring 26 Preventive Maintenance 29 Ordering C...

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Page 5: ...lation requirements Do not attempt to override safety interlocks Do not operate the machine with unauthorized parts or attachments Improper use may cause fire electrical shock hazard or injury WARNING Use of unauthorized parts or attachments will nullify the machine warranty Hot Surfaces and Liquids Care must be taken around the machine as hot liquids and steam are produced and dispensed Serious b...

Page 6: ...ervice 800 778 0990 The INTEGRA 4 System The INTEGRA 4 espresso machine grinds fresh whole beans brews fresh espresso steams fresh milk and delivers a perfect freshly brewed gourmet espresso beverage 1 7 3 4 6 5 8 ...

Page 7: ... The drain tray and grate direct excess liquid to the drain 5 On Board Refrigeration Unit The on board refrigeration unit holds one 1 gallon milk container 6 Service Switch The service switch is used to alternate between RUN MODE and SERVICE MODE and is located behind the left door below the gauges 7 Bean Hopper Located on top of the machine the bean hopper has two compartments Each compartment ho...

Page 8: ... the machine is heating the water generating steam and calibrating the brew group WARNING Wait at least 10 seconds between turning the machine off and back on again Quickly flipping the power switch on and off can blow a fuse within the machine and or result in machine malfunction Starting System if Display Reads MACHINE IS OFF If the power switch is on and the display reads MACHINE IS OFF you are...

Page 9: ...d espresso based drink LARGE CUP The drink poured will be 16oz 480mL COLD DRINK The drink will be poured using cold milk 2 FLAVORS THESE BUTTONS ARE USED TO SELECT THE DESIRED FLAVOR TO BE ADDED TO A DRINK EXTRA CHOCOLATE Adds a serving of chocolate sauce to a drink CARAMEL Adds a serving of caramel syrup to a drink VANILLA Adds a serving of vanilla syrup to a drink 3 DRINKS THESE BUTTONS DETERMIN...

Page 10: ...CE SWITCH MUST BE IN THE SERVICE MODE FOR THIS FUNCTION SEE THE CLEANING CARD INCLUDED WITH THE MACHINE FOR FULL CLEANING PROCEDURES 7 PROGRAM BUTTON FOR COMPLETE PROGRAMMING AND SOFTWARE MENU NAVIGATION INSTRUCTIONS SEE PAGE 9 MENU SCROLL UP ARROW Scroll up in menu and submenu categories MENU SCROLL DOWN ARROW Scroll down in menu and submenu categories INCREASE VALUE ARROW Increase value in subme...

Page 11: ...Outlet 1 2 3 4 2 Select Drink Options 2 Select Drink Options Decaf Decaf Extra Shot Extra Shot Large Cup Large Cup Cold Drink Cold Drink 3 Select Flavor if desired 3 Select Flavor if desired Chocolate Chocolate Caramel Caramel Vanilla Vanilla 4 Select Drink 4 Select Drink Latte Latte Mocha Mocha Cappuccino Cappuccino Espresso Espresso Brewed Coffee Brewed Coffee Hot Chocolate Hot Chocolate Chai La...

Page 12: ... decaffeinated espresso beans TO SELECT Press the DECAF button Press desired DRINK and OPTION button s Add a Flavor The beverage will be made with a flavor TO SELECT Press the desired FLAVOR button Press desired OPTION and DRINK button s NOTE Only one flavor can be chosen per milk based drink and no flavor can be chosen for brewed coffee It is possible to add a flavor to a hot chocolate chai or mo...

Page 13: ...desired category appearing in the display press the PROGRAM button once to enter the sub category CLEAN PROGRAM TEMP SETTING STEAM 244 C CATEGORY SUB CATEGORY VALUE While in the sub category the main menu category moves to the top line of the display the sub category appears on the middle line and the current value appears on the lower line of the display Changing a Value Press the INCREASE VALUE ...

Page 14: ...gory TOTAL DRINK COUNTS Press the PROGRAM button Press the SCROLL UP arrow to scroll through the statistics To Exit Press the PROGRAM button once OR Press any DRINK button Detailed Daily Drink Statistics Daily statistics are reset after a brew group shut down clean is completed Press the PROGRAM button three times press slowly you will hear a beep after each press SELECT CATEGORY will appear in th...

Page 15: ...on This number is reset only when a new CPU board is installed DAILY DRINK COUNTS Displays the total number of drinks poured by drink type since the last brew clean TIME DATE Contains settings for the internal clock and the automatic start feature CHK TEMPERATURES Displays water refrigerator and steam temperatures SET TEMPERATURES Change steam water and refrigerator settings COFFEE PWDR DOSE Chang...

Page 16: ...k SPECIAL FEATURES This category enables or disables the following features vending grounds bin decaf hot water button or steamed milk button MISCELLANEOUS Display current software version load defaults and reset the Preventive Maintenance PM counter TEST ROUTINES Used for service diagnostic testing each component of the machine can be run independently ...

Page 17: ...aning and programming buttons are enabled The Service Switch in the RUN position Normal operating position Cleaning and programming buttons are disabled The Service Switch and Cleaning the Machine During cleaning the service switch must be in the SERVICE position 1 Open the left door 2 Push the service switch to the SERVICE position 3 Follow the cleaning instructions outlined on the supplied clean...

Page 18: ...14 Customer Service 800 778 0990 ...

Page 19: ...se NOTE Do not store espresso roast beans in a freezer Bean Hopper The large bean hopper compartment right side holds approximately 3lbs 1 5kg of regular beans and the small bean hopper compartment left side holds approximately 2lbs 1kg of decaffeinated beans The bean hopper must be placed on the machine with the large bean hopper compartment on the right side or the hopper will not properly feed ...

Page 20: ... to ensure that there is no space between the interior hopper wall and the hopper stopper 3 With both hopper stoppers in place you can remove a full hopper from the machine NOTE Both hopper stoppers must be used when removing the bean hopper To remove the hopper stoppers once the bean hopper is back in its proper position on top of the espresso machine simply pull the hopper stoppers out from the ...

Page 21: ...d milk including eggnog can damage the machine and clog the milk delivery tubes Placing Milk in the Machine 1 Open the refrigeration unit door and partially place the opened milk container in the refrigeration unit 2 Place the milk pick up tube in milk container 3 Slide the container into the refrigeration compartment while feeding the milk pick up tube fully into the milk container 4 Close refrig...

Page 22: ...he machine s LCD If the refrigeration unit door has been open for an extended period it is normal that the temperature will rise To have the refrigeration unit return to the proper temperature close the refrigeration unit door and check the temperature in an hour If the temperature is not correct at that time please contact Customer Service ...

Page 23: ...e has a colored band and each flavor box has a corresponding sticker with the same color It is important to ensure tubes are properly connected in order to ensure customers receive the correct flavor and to ensure flavor tubes are not contaminated with secondary flavors Black Yellow White Red Chocolate Caramel Vanilla Chai It is necessary to periodically check the flavor boxes as the levels are no...

Page 24: ...2 Hold nozzle in place with one hand 3 Grasp connector with other hand 4 Using thumb push on left side of connector handle to release the connector and then pull from nozzle Once the nozzle is removed from the connector remove the empty box from the flavor storage area Do NOT place the nozzle on the floor NOTE It is normal that there may still be a small amount of syrup or sauce in a bag when the ...

Page 25: ...Sauce It is necessary to pre warm the chocolate sauce before use The minimum temperature must be 85 F 29 C otherwise it will not flow properly If chocolate sauce is not flowing and the flavor box is not empty confirm the warming tray is on and operating If it is not call customer service The power switch for the chocolate sauce flavor tray is on the back of the tray NOTE It can take up to 24 hours...

Page 26: ...ew group must be cleaned every 24 hours or after every 100 drinks whichever occurs first All timers start after the first drink is poured following a cleaning For example if you clean the machine on Friday night and it is idle Saturday and Sunday the timers are not started until the first drink is poured Monday morning Auto Rinse Cycle The machine has the option of an automatic rinse cycle to run ...

Page 27: ... system must be cleaned within two hours or 50 drinks or the machine will be disabled and will stop dispensing drinks When this happens the display will read RUN MILK CLEAN Once the milk system is cleaned the system will reset and normal operation will resume For complete instructions on cleaning the milk system please see the cleaning card included with the machine Clean the Brew Group Every 24 h...

Page 28: ...the machine Be sure to push it in all the way 6 Close front machine door NOTE Always empty the grounds bin each time it is removed Each time the grounds bin is removed for more than six seconds the grounds bin counter is reset to zero and an overflow may later occur if the grounds bin is not emptied Clean Drain Grate and Drain Tray 1 Remove the drain grate and clean with sanitizer to remove residu...

Page 29: ...of the refrigeration unit Refill Consumables Refill all beans milk and flavors as needed 1 Check level of flavor in the boxes by lifting the front of each box Clean Product Outlet In order to ensure no cleaning chemicals remain wipe down the product outlet with a moistened towel Clean with a mild soap and water mixture and rinse thoroughly Monthly Cleaning Procedures Check Air Filter Check the fil...

Page 30: ...nd rinse thoroughly WARNING Do not wash a bean hopper in a dishwasher 5 Dry the inside of the bean hopper 6 Ensure the hopper stoppers are in place 7 Refill the bean hopper compartments with beans 8 Place the bean hopper in its proper position on machine 9 Remove the hopper stoppers Replace Upper Piston O ring Replacement of the upper piston O ring is required every 5 000 drink cycles When the mes...

Page 31: ...Customer Service 800 778 0990 27 ReplacingUpperPistonO ringcontinued IMPORTANT Remove all caked on coffee grounds from the groove front and back ...

Page 32: ...28 Customer Service 800 778 0990 ReplacingUpperPistonO ringcontinued ...

Page 33: ...of internal components Preventive Maintenance is required to maintain the warranty and extended service agreements Preventive Maintenance must be performed every 10 000 drinks by a Certified Technician The INTEGRA 4 is equipped to monitor the total drink statistics and display a REQUEST PM message when the machine reaches 10 000 drinks When the REQUEST PM message appears call Concordia Service to ...

Page 34: ...ems The following items can be ordered for the INTEGRA 4 PART Hopper Stopper Brew Group and Milk System Cleaning Card 6 Month Cleaning Kit includes Milk System Cleaner 1 Milk System Cleaner 2 Brew Group Cleaning tablets To order any of these items call Concordia Service ...

Page 35: ...ng card included with the machine RUN BREW CLEAN The brew group must be cleaned to resume operation See the cleaning card included with the machine EMPTY GRNDS BIN Empty the grounds bin See page 24 MACHINE IS OFF To turn the machine on press and hold the PROGRAM button until the tone stops see page 4 NO BEANS REGULAR Fill right bean hopper Stir beans to loosen them NO BEANS DECAF Fill left bean ho...

Page 36: ...ose the door and wait one hour Refrigeration unit should return to operating temperature REQUEST PM Call Customer Service to schedule a Preventive Maintenance service call see page 29 Machine is still operational REPLACE O RING Replacement of the upper piston O ring is required every 5 000 drink cycles Follow replacement procedure on page 26 WAIT WARMING UP Machine warm up requires 20 30 minutes I...

Page 37: ...pply to the machine If error persists call Customer Service CHK WATER FLOW Make sure incoming water supply valve is open This valve controls the water supply to the machine Run a brew clean If error persists call Customer Service GROUNDS BIN OUT Make sure grounds bin is in place CHECK REFR MODULE The refrigeration unit may not be operating properly call Customer Service ...

Page 38: ...lk container if necessary and then re insert Clean the milk system See the cleaning card included with the machine Machine won t operate Make sure all doors are closed Check for error message on LCD Make sure the front panel is closed Make sure the grounds bin is correctly positioned Make sure the power cord is plugged into the wall receptacle Make sure machine s power switch is turned ON see page...

Page 39: ...ed with the machine Flavor system is leaking If the leak is at the bag connection disconnect connector from bag nozzle clean connector with hot water reconnect If leak persists call Customer Service If the leak is anywhere other than the connector call Customer Service Flavor is not being dispensed Check flavor tubes for kinks or bends Gently try to smooth out kink Verify level of flavor supply Ch...

Page 40: ...lity Q Can I use flavored milk s in my espresso machine No Never use flavored milk such as eggnog or chocolate milk The machine s internal components are not designed to handle the additional sugars in flavored milk Q How do I cancel a drink Press the CANCEL button any time during drink pour to stop the pouring of a drink Q How do I change the cup size For example I want to change from a 12oz 360m...

Page 41: ...ull them off the machine without spilling the beans To remove a full bean hopper you must first place both hopper stoppers in the bean hopper compartments For complete instructions on inserting the hopper stoppers see page 15 Once the hopper stoppers are in place pull straight up to remove Q My machine is beeping and the display reads BREW CLEAN DUE When the display reads BREW CLEAN DUE the brew g...

Page 42: ...ilk system see the cleaning card included with the machine Q Can I change the time my machine turns on each day Yes You can program your machine to automatically turn on Monday Friday or Monday Sunday and you can program the time in five minute intervals This feature is adjustable through the DATE TIME programming menu category Please contact Concordia Customer Service for assistance in accessing ...

Page 43: ...iability with respect to the Goods Your right to repair as specified above is your sole and exclusive remedy against Concordia In no event shall Concordia be liable for damages of any kind including but not limited to special indirect incidental or consequential damages arising from or relating to the sale or use of the Goods either during or after the term of limited warranty Additional Limited W...

Page 44: ...ust be cleaned properly each day it is used and operated only in accordance with instructions Except for the above limited warranty Concordia disclaims and makes no performance representations warranties guarantees or conditions either express or implied oral or written with respect to the Goods or any services provided including without limitation any implied warranty guarantee or condition a of ...

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Page 46: ...USA Bellevue WA 98005 Concordia Coffee Systems 1287 120th Avenue NE Customer Service USA 800 778 0990 PN 2900 254 Rev C ...

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