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R O U B L E S H O O T I N G
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U I D E
Program Problems
15
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WeatherLink says “No new data to download” but I know there’s data there. What can
I do?
Vantage is smart enough to send only data it hasn’t already sent to the com-
puter. So, when you initiate a new download, the program will retrieve the
first record after the last record shown in the WeatherLink’s Browse Window.
Older data is stored in the logger as a backup. To see how many of these
backup records are stored in the logger, create a new station and download
the data into this new database. Because there are no records stored in the sta-
tion you just created, WeatherLink will download everything it has stored.
Next, try clearing the archive memory using the clear dialog box. You will lose
any data not already downloaded in your archive memory, but all of your cal-
ibration numbers and alarm settings will remain intact. If this doesn’t work,
reboot your weather station (that is, remove, then restore all power to the sta-
tion).
Note:
Make sure to put the console in Setup Mode (by pressing the DONE and DOWN arrow
keys) before removing the batteries. The ensures the station will not try to write any data
when the power goes off.
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After successfully downloading, recent or new data does not appear to be in my data-
base. Where is it?
Check to see if the time and date on your station are incorrect. (This can hap-
pen if you have a power outage and your battery backup is dead.) If so, the
data was written into the wrong month, day, and/or time. Reset the time and
date.
It is also possible, if you have multiple stations, that you downloaded data
into the wrong station’s database. Make sure you’ve opened the correct sta-
tion before downloading.
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When viewing data, dashes appear in place of a value for functions other than wind
direction. Why?
If no data was recorded by a sensor (for example, the sensor was disconnected
or radio interference blocked reception) or if bad data was recorded for a sen-
sor (for example, the sensor was malfunctioning), the software dashes out the
entry rather than showing invalid data. You can use the record editor to cor-
rect these entries.
