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7. Firmware Update
From time to time, Datavideo may release new firmware to either add new features or fix reported bugs
in the current RMC-260 firmware. Customers can update the firmware themselves if they wish or they
can contact their local dealer or reseller for assistance should they prefer this method.
This section describes the firmware update process and it should take
approximately few minutes to
complete
. Once started,
the update process should not be interrupted in any way
as this could result in
a non-responsive unit.
Requirement
•
Latest firmware update files (bootloader and application firmware)
•
A USB cable not longer than 2 meters
•
A Windows PC with USB 2.0 ports
1.
Connect the PC to the F/W UPGRADE connector on the rear panel of the RMC-260 via a USB cable.
2.
Connect the power and switch on the device.
3.
The PC will automatically detect the RMC-260 device.
4.
Remove firmware.bin file from the device.
5.
Copy the latest firmware version file to the device.
6.
Firmware update is complete after the firmware file is copied to the device.
7.
Safely remove the USB device.
8.
Switch off the RMC-260 power.
9.
Remove the USB cable connection between the RMC-260 and the PC.
8. Frequently-Asked Questions
This section describes problems that you may encounter while using the RMC-260. If you have
questions, please refer to related sections and follow all the suggested solutions. If problem still exists,
please contact your distributor or the service center.
1.
My PC Control Panel UI cannot work with the RMC-260.
The RMC-260 has to work with the PC Control Panel UI of the version SE-1200MU V1.2.0.7 or above.
2.
While SE-1200MU is ON, loss of connection between SE-1200MU and RMC-260 is experienced after
hot plugging RS-232 connection repeatedly.
Loss of connection does not usually occur when hot plugging RS-232 connection repeatedly,
however, after 5 to 6 times, connection might still be lost; wait for approximately 72 seconds, and
the connection will be re-established.
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