M
AINTENANCE
AND
TROUBLESHOOTING
17
Maintenance and troubleshooting
Maintenance guidelines
•
Keep the printer in a cool, dry place, away from direct
sunlight, high temperature, and moisture.
•
Do not insert foreign objects into the printer.
•
Do not operate the printer if it appears damaged.
•
Do not operate the printer when your hands or body are
wet.
•
Do not operate the printer near water.
•
To reduce risk of electric shock, unplug the printer and
remove the battery before cleaning.
Preventative maintenance
Area
Method
Interval
Printhead/
roller
Use only a Datamax-O’Neil-
approved cleaning card.
After every ten (10)
rolls of media.
Tear bar
Clean thoroughly with 70%
isopropyl alcohol on a cotton
swab.
After every five (5)
rolls of media.
Exterior
Use a soft cloth and mild cleanser
if necessary. Do not use abrasive
cleanser, chemicals or scrubbing
pads, which can damage the
printer's finish.
As needed.
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