Datalogic DS2100N, Справочное руководство

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TROUBLESHOOTING
99
9
TROUBLESHOOTING GUIDE
Problem Suggestions
Reading :
Not possible to read the
target barcode (always
returns No Read) or the
Auto Setup procedure
Fails.
Check synchronization of reading pulse with object to read:
Is the scan line correctly positioned?
Place barcode in the center of scan line and run Test mode
(selectable by Genius™ as an Operating Mode). If you still have
trouble, check the following:

Is the reading distance within that allowed (see reading
diagrams)?

Is the Tilt angle too large?

Is the Skew angle less than 10° (direct reflection)?

Choose the Code Definition branch and enable different
Code Symbologies (except Pharmacode). Length = Min
and Max (variable).

Is the Bar Code quality sufficient?
If you had no success, try to perform the test using the
BARCODE TEST CHART included with the product.
Communication :
Device is not
transmitting anything to
the host

Is the serial cable connected?

Is the correct wiring respected?

Are serial host settings equivalent to the serial device
setting?

If using CBX, be sure the RS485 termination switch is
positioned to OFF.
Communication :
Data transferred to the
host are incorrect,
corrupted or incomplete

In the Genius™ program select the Data Communication
Settings/Data Format/Standard Parameters branch and
check the Header, Separators, and Terminator values

Also check the Code Field Length and Fill Character values.

Are the COM port parameters correctly assigned?
Communication :
Always returns the
Reader Failure
Character (<BEL> char
as default)

Contact your local Datalogic office or Datalogic Partner or
ARC, because either a Motor or Laser failure has occurred.

Note the exact model and Serial Number of the device.
How do I obtain my
units’ serial
numbers? 
The device’s serial number is printed on a label that is affixed
to the body of the reader.

Serial numbers consist of 9 characters: one letter, 2
numbers, and another letter followed by 5 numbers.