Datacom Systems WANswitch W2358DSL, Руководство по оборудованию, Страница: 28 / 36

D3
PROBLEM TROUBLESHOOTING SUGGESTIONS
Please determine that the switch in question is physically connected to the DSS Analyzer from
which control is being attempted. Also, determine that you have the correct SniffMaster
®
Console Internet Protocol (IP) address for the DSS Server physically connected to the switch.
For API software only, verify that the segment port has been enabled with the “ ” showing
in the left column of the
Topology
window of the Sniffer Technologies SniffMaster
®
Console
software.
If a communications time-out has occurred, confirm that the proper Control Cable is in use.
A
DRL341-3-3 Control Y-cable must be used because the
Control
port is a modified RS232
that will work only with the Datacom-supplied cables. If the proper cable has been used, sub-
stitute a known good
DRL341-3-3 Control Y-cable.
The DSS Analyzer from which you are trying to control the switch may be defective. If the
switch will control by using another available DSS Analyzer, the original DSS Analyzer is
defective.
Contact Datacom Systems, Inc. Customer Service for further assistance.
Cannot control switch
TROUBLE
S SH HO OO OT TI IN NG G