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34

7 Troubleshooting

Problem

Possible cause

Solution

LED display

Alarm

The 1# fault
LED is on.
The

10#

battery LED
is blinks

Beep once

every

second

The charger of
the

UPS

is

defective

Please contact the distributor or
Service center

The 8# utility
power LED
blinks in
normal mode

Maybe

reversed

polarity (L,N) of
site

wiring

or

disconnect

with

ground,

or the

voltage

between

neutral wiring to
protective ground
is to high

Please  check  the  polarity  of  the
neutral  wiring  and  the  line  wiring,
ensure  that  The  green/yellow  wire
connect  protective  ground  properly,
or  make  sure  the  voltage  between
neutral  wiring  to  protective  ground
is less than 36VAC

The battery discharge time
diminishes

The battery has
not been fully
charged

Keep the UPS connected to utility
power persistently for more than 10
hours to charge the battery again

The

UPS

overloaded

Check the load status and remove
the non-critical device

Battery aged

Replace the batteries. Please contact
the

distributor

to

obtain

the

replacement components for battery

The UPS cannot power on
after pressing the power on
key

The power on
key is pressed too
briefly

Press the power on key persistently
for more than 1 second

The UPS is not
connect

to

battery

or

the

battery voltage is
too low

Check the connection of the
battery. Turn on the UPS without
load if the battery voltage is low

Internal fault

Please contact the distributor or
Service center

Table 7-1 UPS troubleshooting of LED panel indicator

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Содержание DT-UPS-1000-SMOL

Страница 1: ...1 DT UPS 1000 SMOL On Line Smart UPS System ...

Страница 2: ... in your application process Therefore all users should read the form carefully and thoroughly For assistance contact our DataTronix Technicians at 610 429 1511 Symbol Description Symbol Description Caution danger Danger electric shock Alternating current AC Direct current DC Protective ground Recycle Do not dispose with ordinary trash ...

Страница 3: ...ve and negative electrodes of battery Otherwise it may cause electric shock or fire 6 Do not plunge or insert any objects into the air vents and other inlets 7 Do not store or use the device in the following environment l Where there is inflammable gas corrosive agents or heavy dust l Where the temperature is very high or low above 40 104 F or below 0 32 F or the humidity is very high more than 90...

Страница 4: ...onfiguration There are two types of UPS according to the battery configuration standard type and long backup time type each available in the following ratings 1kVA 2kVA and 3kVA UPS Table 2 1 UPS types and configurations Type Model Remark Standard 1K With a 1A internal charger and 3 build in batteries of 12V 7AH 2K With a 1A internal charger and external battery slot 3K With a 1A internal charger ...

Страница 5: ...1K S L 2K S L 3K S L The picture for back panel is just for reference it subjects to change on customer s requirement please refer to the real subject Note The appearances above are examples with the long backup time the corresponding standard type is without the External Battery slot ...

Страница 6: ...rating voltage for the inverter when the UPS operates in Battery mode 4 DC AC inverter In Normal mode it utilizes the DC output of the AC DC converter and inverts it into precise regulated sine wave AC power In Battery mode it receives energy from the battery through the DC DC converter 5 Bypass It is very important in the UPS system In the event of a UPS fault that will not lead to UPS shutdown t...

Страница 7: ...ut visually examine the unit for transit damage 2 Check against the accessory lists that the accessories of the UPS are present Refer to Table 9 1 3 Make sure the model is what you wanted from the nameplate on the rear panel 4 If the UPS arrives damaged or there is any missing accessory or other question above please contact the distributor immediately 3 2 Installation Notes 1 When locating the UP...

Страница 8: ...lace the UPS near the utility power source outlet which supplies power to the UPS In any emergency switch off the main input socket cut off the battery voltage input All power sockets must be connected with ground protection 3 Installation 3 3 Cable Connection 3 3 1 Connecting Input and Output Cables 1 Input cable connection If the UPS is connected via the power cable please use a proper socket wi...

Страница 9: ... 0 9kW Simply plug the load power cable to the output sockets of UPS to complete connection as shown in the following diagram 3 Installation Figure 3 2 Connection method of output 3 3 2 Operation Procedure of External Battery The battery connection procedure is very important Any incompliance may result in the risk of electric shock Therefore the following steps must be ...

Страница 10: ...ectric shock Connect the red wire to the terminal of the battery The black wire is connected to the terminal of the battery The green yellow wire is grounded for protection purpose 4 Connect the plug of the external battery cable to the external battery slot on the rear panel of the UPS to complete the connection procedure 3 Installation Figure 3 3 Battery connection diagram for Long Backup time m...

Страница 11: ...h the port 3 Installation 2 Alternative connection of communication Intelligent Slot It is designed for installing the dry contact card SNMP card and 485 card You can choose for one of them to installed a dry contact card You can utilize monitor function of dry contact to manage the power supply directly b SNMP It enables you monitor the UPS remotely through Internet c 485 Central monitor card Not...

Страница 12: ...seconds buzzer beeps twice can start the battery self diagnosis 2 Silence function in battery bypass mode In battery bypass mode when the buzzer beeps pressing and holding the function button for more than 2 seconds buzzer beeps two times can silence the buzzer Press the button for more than 2 seconds buzzer beeps twice again to resume the alarm function Note The alarm silencing function of the Fu...

Страница 13: ... indicator on it shows that the utility power is normal 9 Green Inverter indicator When the indicator on it shows that the load current is supplied from utility power or battery via the inverter 10 Orange Battery indicator When the indicator on it shows that the load current is supplied from battery via the inverter 4 2 Operation Mode 4 2 1 Normal mode In the normal mode the display on the front p...

Страница 14: ... if battery is properly connected to the UPS and press function button more than 2 seconds to start the battery self diagnosis If the connection between battery and UPS is confirmed without any problem it may be due to the defect or aging of the battery please refer to the troubleshooting in chapter 7 to solve the problem accordingly Note Connection to the power generator should be made according ...

Страница 15: ... battery capacity Please note that the load battery capacity indicator in normal mode will indicate the battery capacity in battery mode 1 When the UPS is running in battery mode the alarm will beep every 4 seconds If the Function key is pressed for more than 2 seconds the alarm will not beep silence function Press the Function key more than 2 seconds again to resume the alarm function Figure 4 3 ...

Страница 16: ...requency of the utility power is out of the input range of the UPS or there are problems with reversed polarity L N of site wiring or disconnect to the ground for protection 2 When operating in bypass mode the UPS beeps every 2 minutes If the Function key is pressed for more than 2 seconds the alarm will not beep silence function Press the Function key more than 2 seconds again to resume the alarm...

Страница 17: ...ont panel turned on and then off one after another A few seconds later the UPS will begin to operate in Normal mode meanwhile the utility power indicator inverter indicators will turn on If the utility power is abnormal the UPS will work in battery mode 2 Turning on without utility power With no mains input feeding to the UPS press the ON button more than one second ups start to turn on In the pow...

Страница 18: ...ely power down 4 3 2 Conducting Battery self diagnosis In UPS operation users can manually initiate battery self diagnosis to check the battery conditions There are two methods to initiate the battery self diagnosis 1 Through the function button In normal mode press and hold the function for more than 2 seconds until the buzzer beeps twice At this point the indicators LED7 10 will blink cyclically...

Страница 19: ...he F more than one second then release the inverter indicator will be turn on at this point you can start to set output voltage 4 Release the OFF key after you press it more than one second the next load led indicator will be turn on 5 Repeat the fourth step until the No of lighted load indicator meets the required voltage 6 Press ON key about one second the output voltage setting completed 7 The ...

Страница 20: ...ble alarm 1 2 3 4 5 6 7 8 9 10 1 Normal mode 0 25 Load none 2 26 50 Load none 3 51 75 Load none 4 76 100 Load none 5 101 105 Load Beep once every sec 6 Battery mode 0 25 battery capacity Beep once every sec 7 26 50 battery capacity Beep once every 4 sec 8 51 75 battery capacity Beep once every 4 sec 9 76 100 battery capacity Beep once every 4 sec 10 100 battery capacity Beep once every 4 sec 11 By...

Страница 21: ...stained beep 17 Inverter fault Sustained beep 18 BUS voltage fault Sustained beep 19 Over voltage of charger output Sustained beep 20 Output short circuit Sustained beep 21 Overload fault Sustained beep 22 Battery voltage abnormal 23 Reversed polarity L N of input wiring or disconnected with ground Beep once every 2 min 24 Charger or battery fault Beep once every sec 25 Fan failure Beep every sec ...

Страница 22: ...nction button The Function button provides the following functions a Battery self diagnosis When the UPS ran in normal mode pressing this button more than 2 seconds buzzer beeps twice can start the battery self diagnosis b Silence function in battery bypass mode In battery bypass mode when the buzzer beeps pressing and holding the function button for more than 2 seconds buzzer beeps two times can ...

Страница 23: ...utomatically switch back the main page after 30 seconds In order to extend the LCD usage life the backlight will turn off after 1 minute without any switch operation At this point Users just need to touch any button briefly to turn on the backlight 5 2 1 Normal mode When operating in the normal mode the display of main page on the front panel is shown as the figure 5 2 The utility power indicator ...

Страница 24: ... voltage is too low You should check if battery is properly connected to the UPS and press function button more than 2 seconds to start the battery self diagnosis If the connection between battery and UPS is confirmed without any problem it may be due to the defect or aging of the battery please refer to the troubleshooting in chapter 7 to solve the problem accordingly 4 The other four display pag...

Страница 25: ... blinks at the same time it shows that the utility power is abnormal Load information area shows load value and bat level area shows current battery capacity 1 When the UPS is running in battery mode the alarm will beep every 4 seconds If the Function key is pressed for more than 2 seconds the alarm will not beep silence function Press the Function key more than 2 seconds again to resume the alarm...

Страница 26: ...s are turned on 1 When operating in bypass mode the UPS beeps every 2 minutes If the Function key is pressed for more than 2 seconds the alarm will not beep silence function Press the Function key more than 2 seconds again to resume the alarm function 2 If the utility power indicator blinks it shows that the voltage or frequency of the utility power is out of the input range of the UPS or there ar...

Страница 27: ...ently the buzzer beeps continuously and the data information area shows current fault code refer to table 7 2 the display on the front panel is shown as the figure 5 5 users can switch to output page by pressing function button Figure 5 5 Fault display When a warning occurred the fault icon blinks every second and users can switch to the alarm display page shown as the figure 5 6 to check the warn...

Страница 28: ...d turning on without utility power 1 Turning on with utility power Connect the mains input to the UPS press the ON button more than one second UPS starts to turn on At this point the LCD begins to conduct self diagnosis all the LCD indicators are turn on about 4 seconds A few seconds later the UPS will begin to operate in Normal mode meanwhile the utility power indicator inverter indicators will t...

Страница 29: ... not any display is shown on the front panel and no output is available from the UPS outlets system completely power down 2 Completely power down the UPS from Battery mode Press the OFF button persistently for more than 1 second to power off the UPS When being powered off the LCD will start self diagnosis all the LCD indicators are turn on about 4 seconds a few seconds later not any display is sho...

Страница 30: ...ltage and frequency setting value 3 If you need to set the voltage check the voltage setting is enabled VAC is flashing If not press the F more than one second then release the output setting is enabled at this point you can start to set output voltage 4 Release the OFF key after you press it more than one second LCD display the selected output voltage in turn 5 Repeat the fourth step until the LC...

Страница 31: ...7 F 3 If the UPS has not been used for a long period charging is recommended at the intervals 3 months 4 Batteries should not be replaced individually 5 Under normal conditions the battery life lasts 3 to 5 years In case if the battery is found not in good condition earlier replacement should be made The battery should only be replaced by qualified service personnel Note 1 Prior to battery replace...

Страница 32: ...l the UPS should operate in battery mode In both cases there should be no fault indication 2 Check the transfer between the UPS operation modes Disconnect the main input to simulate a mains failure the UPS should transfer to battery mode and operate normally then recover the mains input the UPS should transfer to normal mode and operate normally 3 Check the LED indicators of the UPS During the che...

Страница 33: ...nuously Internal fault Please contact the distributor or Service center The 1 Fault LED and 3 LED are on Beep continuously Over charging Protection The charger of the UPS is defective Please contact the distributor or Service center The 1 Fault LED and 2 LED are on Beep continuously The UPS overloaded or the load device Check the load and remove the non Critical device Recalculate the load power a...

Страница 34: ...s less than 36VAC The battery discharge time diminishes The battery has not been fully charged Keep the UPS connected to utility power persistently for more than 10 hours to charge the battery again The UPS overloaded Check the load status and remove the non critical device Battery aged Replace the batteries Please contact the distributor to obtain the replacement components for battery The UPS ca...

Страница 35: ...on constantly Beep continuously Internal fault Please contact the distributor or Service center F06 on constantly Beep continuously Internal fault Please contact the distributor or Service center F07 on constantly Beep continuously Overload fault Reduce the member of loads connected to the UPS F08 on constantly Beep continuously Internal overheat Ensure that the UPS is not overloaded and the venti...

Страница 36: ...nce every two minutes Maybe reversed polarity L N of site wiring make sure the ground connect right Or the voltage between neutral wiring to protective ground is to high Please check the polarity of the neutral wiring and the line wiring ensure that The green yellow wire connect protective ground properly or make sure the voltage between neutral wiring to protective ground is less than 36VAC Table...

Страница 37: ...cy is 60Hz when the input frequency is not in the range of 56 Hz 64 Hz 3 Can be set as50Hz Battery mode Inverter overload capacity Utility power 25 PF 0 8 105 5 Load 125 5 50s transfer to bypass 125 5 Load 150 5 25s transfer to bypass Load 150 5 300ms transfer to bypass PF 0 9 105 5 Load 125 5 10s transfer to bypass Load 125 5 300ms transfer to bypass Transfer time 0ms Normal mode Battery mode 4ms...

Страница 38: ...ient temperature 0 40 Environment humidity 20 90 No condensation Altitude Lower than 1000m no derating Over 1000m 1 derating for every 100m rise Storage temperature 15 45 8 4 EMC Item Standard Level ESD IEC61000 4 2 LEVEL4 RS IEC61000 4 3 LEVEL3 EFT IEC61000 4 4 LEVEL4 Surge IEC61000 4 5 LEVEL4 8 5 Safety Comply with GB4943 2001 IEC62040 1 and CE requirements 8 6 Industry Standard Comply with EN62...

Страница 39: ...f shipment of the hardware to the Original Purchaser During the warranty period the Company agrees to repair or replace at its sole option without charge to Original Purchaser any defective component To obtain service the Original Purchaser must return the item to the Company properly packaged for shipping All defective products must be returned to the Company within thirty 30 days of failure Prod...

Страница 40: ... media not approved by the Company tampering with or altering of the hardware riot war invasion act of foreign enemies hostilities regardless of whether war is declared civil war rebellion revolution insurrection military or usurped power or confiscation terrorist activities nationalization government sanction blockage embargo labor dispute strike lockout or interruption or failure of electricity ...

Страница 41: ...ompany s hardware pricing reflects this allocation of risk and the limitations of liability contained in this warranty The warranty set forth above is in lieu of all other express warranties whether oral or written The agents employees distributors and dealers of the Company are not authorized to make modification to this warranty or additional warranties binding on the Company Accordingly additio...

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