Chapter 7
104
General Checklist
Should you experience problems using a TEMPpoint, VOLTpoint, or MEASURpoint
instrument, do the following:
1.
Read all the documentation provided for your product, including any “Read This First”
information.
2.
Install the latest software from the web at
https://www.mccdaq.com/downloads/DTSoftware/MEASURpoint
.
3.
Check that your system meets the requirements stated in
4.
Check that you have installed your hardware properly using the instructions in
.
5.
Check that you have wired your signals properly using the instructions in
.
6.
If you still experience problems, try using the information in
to isolate and solve the
problem. If you cannot identify the problem, refer to
.
Table 6: Troubleshooting Problems
Symptom
Possible Cause
Possible Solution
Instrument is not
recognized
You plugged the instrument
into your computer before
installing the device driver.
From the Control Panel > System > Hardware > Device
Manager, uninstall any unknown devices (showing a yellow
question mark). Then, install the USB device drivers, and
reconnect your USB instruments to the computer.
Instrument does
not respond.
The instrument configuration is
incorrect.
Check the configuration of your device driver; see the
instructions in
The instrument is damaged.
Contact Data Translation for technical support; refer to
Intermittent
operation.
Loose connections or
vibrations exist.
Check your wiring and tighten any loose connections or
cushion vibration sources; see the instructions in
The instrument is overheating.
Check environmental and ambient temperature; consult the
specifications on
of this manual and the
documentation provided by your computer manufacturer for
more information.
Electrical noise exists.
Check your wiring and either provide better shielding or
reroute unshielded wiring; see the instructions in
Device failure
error reported.
The instrument cannot
communicate with the
Microsoft bus driver or a
problem with the bus driver
exists.
Check your cabling and wiring and tighten any loose
connections; see the instructions in
.
The instrument was removed
while an operation was being
performed.
Ensure that your instrument is properly connected; see the
instructions in
Содержание DT9871
Страница 4: ......
Страница 12: ...About this Manual 12 ...
Страница 13: ...13 1 Overview Hardware Features 14 Supported Software 19 Accessories 21 Getting Started Procedure 22 ...
Страница 23: ...Part 1 Getting Started ...
Страница 24: ......
Страница 50: ...Chapter 4 50 Figure 16 2 Wire RTD Connection RTD Channel RTD 425 A Current Sense Sense Return RL RL 1 2 4 3 ...
Страница 80: ...Chapter 5 80 ...
Страница 81: ...Part 2 Using Your Instrument ...
Страница 82: ......
Страница 83: ...83 6 Principles of Operation Block Diagrams 84 Analog Input Features 89 Digital I O Features 100 ...
Страница 102: ...Chapter 6 102 ...
Страница 103: ...103 7 Troubleshooting General Checklist 104 Technical Support 106 If Your Instrument Needs Factory Service 107 ...
Страница 108: ...Chapter 7 108 ...
Страница 129: ...129 B Connector Pin Assignments ...