Troubleshooting
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Information Required for Technical Support
Name:___________________________________________Phone__________________________
Contract Number: __________________________________________________________________
Address: _________________________________________________________________________
________________________________________________________________________________
Data Translation hardware product(s): __________________________________________________
serial number: _________________________________________________________________
configuration: _________________________________________________________________
Data Translation device driver - SPO number: ___________ ________________________________
_______________________________________________ version: _________________________
Data Translation software - SPO number:_______________ ________________________________
serial number: ________________________________ version:__________________________
PC make/model: ___________________________________________________________________
operating system: _____________________________ version:__________________________
Windows version: ______________________________________________________________
processor: ___________________________________ speed:___________________________
RAM: _______________________________________ hard disk space:
____________________
network/number of users: _______________________ disk cache:________________________
graphics adapter: _____________________________ data bus:_________________________
I have the following boards and applications installed in my system:____________________________
________________________________________________________________________________
________________________________________________________________________________
I am encountering the following problem(s): ______________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
and have received the following error messages/codes: ____________________________________
________________________________________________________________________________
________________________________________________________________________________
I have run the board diagnostics with the following results: __________________________________
________________________________________________________________________________
You can reproduce the problem by performing these steps:
1. _______________________________________________________________________________
________________________________________________________________________________
2. _______________________________________________________________________________
________________________________________________________________________________
3. _______________________________________________________________________________
________________________________________________________________________________
Содержание DT3145
Страница 1: ...DT3145 Getting UM 19601 B Started Manual ...
Страница 8: ...About this Manual viii ...
Страница 9: ...1 1 Overview Key Features 2 Supported Software 4 Accessories 5 Getting Started Procedure 6 ...
Страница 33: ...25 4 Connecting Signals Connecting a Camera 28 Connecting Signals to Connector J2 29 ...
Страница 40: ...Chapter 4 32 ...
Страница 41: ...33 5 Verifying Board Operation Overview 35 Using DT AcquireCL 36 ...
Страница 47: ...39 6 Troubleshooting General Checklist 41 Service and Support 46 If Your Board Needs Factory Service 49 ...
Страница 58: ...Chapter 6 50 ...