20
8. Troubleshooting
Problem
Possible Reason
Solution
The SpO2 and Pulse Rate do
not be display normally
1. The measured part is not
properly positioned.
2. The patient’s SpO2 is too
low to be detected.
1. Place the measured part
properly and try again.
2. Try again; Go to a
hospital for a diagnosis if
you are sure the device
works all right.
The SpO2 and Pulse Rate are
not stable
1. The measured part is not
placed inside deeply
enough.
2. The measured part is
shaking or the patient is
moving.
1. Place the measured part
properly and try again.
2. Keep the patient still.
The device can not be
turned on
The battery is drained away
or almost drained away.
2. The battery is installed
incorrectly.
3. The malfunction of the
device.
Please change batteries.
Please install the battery
again.
3. Please contact the local
service center.
The display is off suddenly
The battery is drained away
or almost drained away.
Please change batteries.
