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PRELIMINARY
4M Stop Action Camera Manual
54
5.4 Product Support
about your application
Note:
You may also want to photocopy this page to fax to DALSA.
If there is a problem with your camera, collect the following data
and situation and call your DALSA representative.
Customer name
Organization name
Customer phone number
umber
fax n
Complete Product Model
Number
(e.g. PT-40
-04M60
...)
Complete Camera S
Number
eri l
a
Your DALSA Agen
t or ealer
D
Acquisition System hardware
(frame grabber, host computer,
ources, etc.)
light s
Acquisition System software
(version, OS, etc.)
Power supplies and cu
rrent
draw
Data rate used
Control signals used in your
application, and their frequency
or sta
EXSYNC
BIN
te (if applicable)
MCLK
Other _______
Results when you run the
gcp
com
please attach text received from the camera after initiating
he co
mand
t
mmand
Detailed description of problem
enc
se a
n with as much detail as appropriate
ountered.
plea
ttach descriptio
In addition to your local DALSA representative, you may need to call DALSA Technical
Sales Support:
519-886-6000 +49-8142-46770
519-886-6000
519-886-8023 +49-8142-467746
519-886-8023
03-32-10121-09
DALSA