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Troubleshooting
Nano Series GigE Vision Camera
Power Failure During a Firmware Update–Now What?
Don't panic! There is far greater chance that the host computer OS is damaged during a power
failure than any permanent problems with the Nano. When electrical power returns and the host
computer system has started, follow this procedure.
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Connect power to the Nano. The Nano processor knows that the firmware update failed.
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The Genie Nano will boot with the previous version of firmware and will operate normally.
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Perform the firmware update procedure (see File Access Control Category) again.
Cabling and Communication Issues
With only two cables connected to Nano, possible cabling issues are limited.
Power supply problems:
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If the Nano status LED is off, the DC supply power is not connected or faulty. Verify the power
supply voltage.
Communication Problems:
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Use a shielded cable where the connector shell electrically connects the Nano chassis to the
power supply earth ground. This can eliminate trigger issues in a high EMI environment.
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Check that the Ethernet cable is clipped both to the Nano and the NIC or switch on the other
end.
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Verify the Ethernet cabling. Poor cables will cause connections to auto-configure at lower
speeds.
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Use a secured Ethernet cable when the Nano is in a high vibration environment.
See Ruggedized RJ45 Ethernet Cables.
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Check the Ethernet status LEDs on the NIC used with the camera. The Link Status indicator is
on and the activity LED should flash with network messages.
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Verify that the Ethernet cable is CAT5e or CAT6. This is very important with long cable lengths.
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When using very long cables, up to the maximum specified length of 100m for gigabit Ethernet,
different NIC hardware and EMI conditions can affect the quality of transmission.
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Minimum recommended Ethernet cable length is 3 feet (1 meter).
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Use the Log Viewer tool (see point below) to check on packet resend conditions.
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Run the Sapera Log Viewer: Start•Programs•Teledyne DALSA•Sapera LT•Tools•Log
Viewer. Start the Nano acquisition program, such as CamExpert. There should not be any
"packet resend" messages, else this indicates a control or video transmission problem due to
poor connections or extremely high EMI environments.
Содержание Genie Nano Series
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Страница 94: ...92 Technical Specifications Nano Series GigE Vision Camera EC FCC Declarations of Conformity Pending ...
Страница 102: ...100 Additional Reference Information Nano Series GigE Vision Camera Cable Assembly G3 AIOC BLUNT2M ...
Страница 103: ...Nano Series GigE Vision Camera Additional Reference Information 101 Cable Assembly G3 AIOC BRKOUT2M ...