28
Maintenance and Troubleshooting
Problem Observed
Possible Cause
Solution
Electronically controlled fans or
heaters are reported as on, but all
are off.
Circuit breaker tripped.
Reset breaker.
Relay is bad.
Replace relay.
CAN I/O board is bad.
Replace failed CAN I/O board.
Cooling fans do not run.
Circuit breaker tripped in
traffic cabinet.
Reset the breaker.
Temperature inside the
display is lower than the
thermostat setting.
This is not a problem.
The thermostat or its wiring is
bad.
Repair as needed.
CAN I/O board is bad.
Replace failed CAN I/O board.
Cooling fans run continuously.
Temperature inside the
display exceeds the
thermostat setting.
This is not a problem.
The thermostat is stuck on or
the wiring is shorted.
Replace the thermostat or
repair wiring.
CAN I/O board is bad.
Replace failed CAN I/O board.
LED brightness is wrong—entire
display is too bright or too dim.
Light sensor assembly is
obstructed.
Clear obstruction.
One or more wires or
terminals in the light/temp
control cable are misplaced,
open or shorted to other
wires or the frame in display,
VFC-3000 controller, or
control cable from display to
VFC-3000 controller.
Repair as needed.
Light sensor is not configured
correctly.
Correct the settings. Refer to
the controller manual.
Light sensor printed circuit
board (PCB) is bad.
Replace light sensor.
VFC-3000 controller is bad.
Refer to the controller manual.
Pixel test shows all pixels on all
display lines as bad. Display lines
play messages correctly.
Fiber or RS422 display
output RX not terminated
properly (fiber or copper
option).
Re-terminate display output
RX connections (fiber or
copper option).
VFC-3000 controller is bad.
Refer to the controller manual.