8
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Troubleshooting
Installer and user reference guide
25
BS4~12A14AJV1B
VRV 5 branch selector unit
4P695527-1 – 2022.02
8 Troubleshooting
If one of the following malfunctions occur, take the measures shown below and
contact your dealer.
WARNING
In case of a refrigerant leak, the system needs power to contain the problem.
1. Do NOT turn OFF the power supply.
2. Contact your dealer.
Possible consequence:
Leaking refrigerant can lead to suffocation, asphyxiation and
fire.
In case anything else unusual occurs (burning smells etc.):
1. Stop operation.
2. Shut OFF the power
3. Contact your dealer.
Possible consequence:
Leaving the unit running under such circumstances may
cause breakage, electrical shock or fire.
The system MUST be repaired by a qualified service person.
Malfunction
Measure
If the system does not
operate at all.
▪
Check if there is no power failure. Wait until power is
restored. If power failure occurs during operation, the
system automatically restarts immediately after power
is restored.
▪
Check if no fuse has blown or breaker is activated. If
necessary, change the fuse or reset the breaker.
▪
If the problem persists, contact your installer
If a refrigerant leak
occurs (error code
/
)
▪
Actions will be taken by the system. Do NOT turn OFF
the power supply.
▪
Contact your installer and report the error code.
If a safety device such
as a fuse, a breaker or
an earth leakage
breaker frequently
actuates.
▪
Turn off the main power switch.
▪
Contact your installer
If water leaks from the
unit.
▪
Stop the operation.
▪
Contact your installer.
Other issues
Contact your installer. State the symptoms, the
complete model name of the unit (with manufacturing
number if possible) and the installation date (possibly
listed on the warranty card).
8.1 Symptoms that are NOT system malfunctions
The following symptoms are NOT system malfunctions:
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