15
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Troubleshooting
Installer reference guide
259
ERGA04~V3A+V37 + EHSH/X(B)04+08P30+50EF
Daikin Altherma 3 R ECH₂O
4P678716-1 – 2022.01
15.3.9 Symptom: The space is NOT sufficiently heated at low outdoor temperatures
Possible causes
Corrective action
The backup heater operation is not
activated
Check the following:
▪
The backup heater operation mode is
enabled.
Go
to:
[9.3.8]:
Installer
settings
>
Backup heater
>
Operation
[4‑00]
▪
The backup heater overcurrent circuit
breaker is on. If not, turn it back on.
▪
The thermal protector of the backup
heater is NOT activated. If it has,
check the following, and then press
the reset button in the switch box:
-
The water pressure
-
Whether there is air in the system
-
The air purge operation
The auxiliary boiler is not working
correctly.
If an auxiliary boiler is connected
directly to the tank and space heating
support is activated, make sure that:
▪
the boiler is operating correctly.
▪
the boiler capacity is sufficient.
The backup heater equilibrium
temperature has not been configured
correctly
Increase the equilibrium temperature to
activate the backup heater operation at
a higher outdoor temperature.
Go to: [9.3.7]:
Installer settings
>
Backup heater
>
Equilibrium
temperature
[5‑01]
There is air in the system.
Purge air manually or automatically. See
the air purge function in the chapter
239].
Too much heat pump capacity is used
for heating domestic hot water
Check if the
Space heating
priority
settings have been
configured appropriately:
▪
Make sure that the
Space heating
priority
has been enabled.
Go
to
[9.6.1]:
Installer
settings
>
Balancing
>
Space
heating priority
[5‑02]
▪
Increase the "space heating priority
temperature" to activate backup
heater operation at a higher outdoor
temperature.
Go
to
[9.6.3]:
Installer
settings
>
Balancing
>
Priority temperature
[5‑03]
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