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EKHBX016BB3V3S

Indoor unit for air to water heat pump system

4PW62598-1 – 10.2010

Installation manual

46

11. T

ROUBLESHOOTING

This section provides useful information for diagnosing and correcting
certain troubles which may occur in the unit.

This troubleshooting and related corrective actions may only be
carried out by your installer.

11.1. General guidelines

Before starting the troubleshooting procedure, carry out a thorough
visual inspection of the unit and look for obvious defects such as
loose connections or defective wiring.

When a safety device was activated, stop the unit and find out why
the safety device was activated before resetting it. Under no
circumstances safety devices may be bridged or changed to a value
other than the factory setting. If the cause of the problem cannot be
found, call your local dealer

.

If the pressure relief valve is not working correctly and is to be
replaced, always reconnect the flexible hose attached to the pressure
relief valve, to avoid water dripping out of the unit!

11.2. General symptoms

Symptom 1: The unit is turned on (

y

 LED is lit) but the unit is 

not heating or cooling as expected

Symptom 2: The unit is turned on but the compressor is not 
starting (space heating or domestic water heating)

Symptom 3: Pump is making noise (cavitation)

INFORMATION

Refer to the service manual to carry out any service mode
operation.

DANGER

When carrying out an inspection on the switch box of the
unit, always make sure that the main switch of the unit is
switched off.

DANGER: ELECTRIC SHOCK 

See 

"2. General safety precautions" on page 2

.

WARNING

In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied
through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off
by the utility.

DANGER: DO NOT TOUCH PIPING AND INTERNAL
PARTS

Do not touch water pipes during and immediately after
operation as the pipes may be hot.

Do not touch the refrigerant pipes during and
immediately after operation as the refrigerant pipes
may be hot or cold, depending on the condition of the
refrigerant flowing through the refrigerant piping,
compressor, and other refrigerant cycle parts.

Do not touch the internal parts (pump, backup heater,
etc.) during and immediately after operation.

See 

"2. General safety precautions" on page 2

.

INFORMATION

For problems related to the optional solar kit for domestic
water heating, refer to the troubleshooting in the
installation manual of that kit.

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

The temperature setting is not 
correct.

Check the controller set point.

The water flow is too low.

• Check that all shut-off valves of 

the water circuit are completely 
open.

• Check if the water filter needs 

cleaning.

• Make sure there is no air in the 

system (purge air).

• Check on the manometer that 

there is sufficient water pressure. 
The water pressure must be 
>1 bar (water is cold)

• Check that the pump speed 

setting is on the highest speed.

• Make sure that the expansion 

vessel is not broken.

• Check that the resistance in the 

water circuit is not too high for the 
pump (refer to 

"8.8. Setting the 

pump speed" on page 25

).

The water volume in the installation 
is too low.

Make sure that the water volume in 
the installation is above the minimum 
required value (refer to 

"Checking 

the water volume and expansion 
vessel pre-pressure" on page 16

).

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

The unit must start up out of its 
operation range (the water 
temperature is too low).

In case of low water temperature, the 
system utilizes the backup heater to 
reach the minimum water 
temperature first (15°C).

• Check that the backup heater 

power supply is correct.

• Check that the backup heater 

thermal fuse is closed.

• Check that the backup heater 

thermal protector is not activated.

• Check that the backup heater 

contactors are not broken.

The benefit kWh rate power supply 
settings and electrical connections 
do not match.

If [d-01]=1 or 2, the wiring requires 
specific installation like illustrated in 

"Connection to a benefit kWh rate 
power supply" on page 21

. Other 

correctly installed configurations are 
possible, but are to be specific for 
the type of benefit kWh rate power 
supply type at this specific site.

The benefit kWh rate signal was sent 
by the electricity company.

Wait for the power to return.

P

OSSIBLE

 

CAUSES

C

ORRECTIVE

 

ACTION

There is air in the system.

Purge air.

Water pressure at pump inlet is too 
low.

• Check on the manometer that 

there is sufficient water pressure. 
The water pressure must be 
>1 bar (water is cold).

• Check that the manometer is not 

broken.

• Check that the expansion vessel is 

not broken.

• Check that the setting of the pre-

pressure of the expansion vessel 
is correct (refer to 

"Setting the pre-

pressure of the expansion vessel" 
on page 17

).

Содержание EKHBX016BB3V3S

Страница 1: ...INSTALLATION MANUAL EKHBX016BB3V3S Indoor unit for air to water heat pump system...

Страница 2: ...35 48 142 101 502 2 3 4 5 48 39 96 361 1 1 4 1 1 4 MBSP 895 922 830 469 260 B B T T 350 300 500 2x 2x 1x 1x 1x 1 2 3 4 5 30 90 2 1 3 4 1 2 3 4...

Страница 3: ...condo le prescrizioni per 07 v v v 08 de acordo com o previsto em 09 10 under iagttagelse af bestemmelserne i 11 enligt villkoren i 12 gitt i henhold til bestemmelsene i 13 noudattaen m r yksi 14 za d...

Страница 4: ...cable 20 Connection of the valve control cables 20 Connection of the bottom plate heater 21 Connection of the pump 21 Connection to a bene t kWh rate power supply 21 7 4 Relocation of the digital cont...

Страница 5: ...eration of the unit always contact your local dealer for advice and information Improper installation or attachment of equipment or accessories could result in electric shock short circuit leaks re or...

Страница 6: ...the indoor unit and allows remote alarm output heating cooling ON OFF output bivalent operation permission signal for the auxiliary boiler or additional external backup heater permission signal Refer...

Страница 7: ...oom thermostat optional Pump operation and space heating When the room thermostat T is connected to the indoor unit the pump 5 will operate when there is a heating request from the room thermostat and...

Страница 8: ...stic water heating mode 2 Only applicable for tank with built in electrical booster heater EKHW INFORMATION Details on pump con guration can be found under 8 3 Pump operation con guration on page 24 N...

Страница 9: ...application without the room thermostat connected to the indoor unit but with the heating only room thermostat set heating only controlling the oor heating and the heating cooling thermostat set heat...

Страница 10: ...ays provided by the domestic hot water tank which is connected to the Daikin indoor unit The auxiliary boiler must be integrated in the piping work and in the eld wiring according to the illustrations...

Страница 11: ...o as to achieve the target leaving water temperature as set on the user interface When weather dependent operation is active the water temperature is determined automatically depending on the outdoor...

Страница 12: ...icker inside indoor unit cover 5 Indoor unit cover xing screw INFORMATION The advantage of the dual set point control is that the heat pump will can operate at the lowest required leaving water temper...

Страница 13: ...access to the switch box components e g to connect the eld wiring the switch box service panel can be removed Thereto loosen the front screws and unhitch the switch box service panel 5 2 Main compone...

Страница 14: ...ackup heater thermal protector The backup heater is equipped with a thermal protector The thermal protector is activated when the temperature becomes too high 18 Backup heater thermal fuse The backup...

Страница 15: ...the hydrobox unit on a rm wall and not in nor close to a sound sensitive environment e g bedroom NOTICE The electrical wiring diagram can be found on the inside of the switch box cover R4T H2O t R3T t...

Страница 16: ...vessels Where acidic or alkaline vapour is present 6 2 Dimensions and service space Unit of measurement mm Dimensions of the unit see gure 3 1 Flexible drain hose 2 Water outlet connection 3 Water in...

Страница 17: ...ed with the drain pan kit 6 6 Refrigerant pipework For all guidelines instructions and speci cations regarding refrigerant pipework between the indoor unit and the outdoor unit please refer to the out...

Страница 18: ...door unit If air moisture or dust gets in the water circuit problems may occur Therefore always take into account the following when connecting the water circuit Use clean pipes only Hold the pipe end...

Страница 19: ...er volume in the water circuit is 100 l In this example no action or adjustment is required INFORMATION In most applications this minimum water volume will have a satisfying result In critical process...

Страница 20: ...WORK 7 1 Precautions on electrical wiring work NOTICE Be careful not to deform the unit piping by using excessive force when connecting the piping Deformation of the piping can cause the unit to malfu...

Страница 21: ...y contact S3S Dual set point 2 contact S4S Dual set point 1 contact SS1 DIP switch TR1 Transformer 24 V for PCB V1S Spark suppression 1 V2S Spark suppression 2 X1M X9M Terminal blocks X6Y X9B Connecto...

Страница 22: ...erminal 3 Fix the cable with cable ties to the cable tie mountings to ensure strain relief Item Description Required number of conductors Maximum running current 1 Power supply cable for outdoor unit...

Страница 23: ...to ensure strain relief 3 Depending on the required pump operation set DIP switch SS2 3 and eld setting F 00 See 8 3 Pump operation con guration on page 24 and eld setting F 00 in F Option setup on pa...

Страница 24: ...ill not operate Possible types of bene t kWh rate power supply Possible connections and requirements to connect the equipment to such power supply are illustrated in the gure below 1 Bene t kWh rate p...

Страница 25: ...enabled the screed dry out function can not be enabled When connecting the equipment to a bene t kWh rate power supply change eld setting d 01 When bene t kWh rate power supply is of type 1 or indoor...

Страница 26: ...ECTRIC SHOCK See 2 General safety precautions on page 2 WARNING Switch off the power supply before opening the switch box service panel and making any changes to the DIP switch settings 1 4 3 2 1 ON O...

Страница 27: ...on the pump will then run every 5 minutes during 3 minutes to check the water temperature UI UI UI SS2 3 ON wiring on when space heating or cooling is on y UI UI UI Heating only thermostat SS2 3 ON w...

Страница 28: ...k the switch box on loose connections or damaged electrical components 8 Fixation Check that the unit is properly xed to avoid abnormal noises and vibrations when starting up the unit 9 Damaged equipm...

Страница 29: ...ppropriate eld setting second code 4 Press the pfi button and pfj button to change the set value of the select eld setting 5 Save the new value by pressing the pr button 6 Repeat step 2 through 4 to c...

Страница 30: ...point at high ambient temperature Hi2_Ti the target outgoing water temperature when the outdoor temperature equals or rises above the high ambient temperature Hi2_A Note that the Hi2_Ti value should b...

Страница 31: ...eration is only allowed if heat pump is out of operation range of heat pump domestic water heating mode TA 5 03 or TA 35 C or domestic hot water temperature is 2 C lower then the heat pump OFF tempera...

Страница 32: ...ay See operation manual When setting 4 03 2 the booster heater will be allowed to operate when TA 5 03 independent of the status of 5 02 If bivalent operation is enabled and permission signal for auxi...

Страница 33: ...and the backup heater during domestic hot water operation When the space heating priority function is enabled it is assured that the full capacity of the heat pump is used as much as possible for spa...

Страница 34: ...cheduled storage 6 03 1 scheduled reheat 6 05 1 disinfection function 2 01 1 activated A Scheduled storage operation activated at 6 04 heat up domestic hot water untill domestic hot water user interfa...

Страница 35: ...t the domestic hot water set point is according to your requirements Start with a low domestic hot water storage set point and only increase if you feel that the domestic hot water supply temperature...

Страница 36: ...t set point can be a xed value or weather dependent The second set point heating 7 03 should be linked to the heat emitters which requires the highest set point in heating mode Example fan coil unit T...

Страница 37: ...y applicable in heating mode INFORMATION When heat pump is active in domestic water heating mode the delay time of booster heater is 8 03 When heat pump is not active in domestic water heating mode th...

Страница 38: ...is eld setting allows for distinction between detection of an alarm and detection of a power failure to the unit Bivalent operation Applies only to installations with an auxiliary boiler alternating o...

Страница 39: ...on 5 when bivalent operation function is enabled Daikin shall not be held liable for any damage resulting from failure to observe this rule INFORMATION In case the outdoor unit is NOT ERLQ_CA or ERHQ_...

Страница 40: ...A Outdoor temperature R Range L Local shift value 1 00 1 04 Applicable eld settings of the weather dependent set point 1 E Unit information readout E 00 Readout of the software version example 23 E 01...

Страница 41: ...mperature below which the bottom plate heater will be activated by indoor unit in order to prevent ice build up in the bottom plate of the outdoor unit at lower outdoor temperatures F 03 Bottom plate...

Страница 42: ...heater EKHTS 4 03 5 60 xed 5 C 03 Set point only in combination with domestic hot water tank with built in electrical booster heater EKHW 4 03 5 70 55 80 5 C 04 Interval only in combination with dome...

Страница 43: ...time storage start time 1 00 0 00 23 00 1 00 hour 05 Scheduled time reheat or continuous reheat 0 OFF 0 1 2 1 06 Scheduled time reheat start time 15 00 0 00 23 00 1 00 hour 07 Domestic hot water rehe...

Страница 44: ...04 Not applicable Do not change the default value 0 c Read only C Setup on EKRP1HB digital I O PCB 00 Solar priority mode setting 0 0 1 1 01 Alarm output logic 0 0 1 1 02 X1 X2 function Bivalent opera...

Страница 45: ...point of selected action number F 05 25 0 d 15 55 1 C 07 Time of selected action number F 05 0 d 0 72 12 hour 08 Under oor heating screed dry out program enabled disabled 0 OFF 0 1 1 09 Latest action...

Страница 46: ...displayed To start the test run operation press the y button To test the domestic water heating operation push the v button The test run operation will start without pressing the y button 3 The test r...

Страница 47: ...y out program as follows 1 Set in F 08 Under oor heating screed dry out program enabled disabled to 1 enabled 2 When nished press the z button to exit the FIELD SET MODE 2 Activate 1 Push the z button...

Страница 48: ...applications with domestic hot water tank only and K4M by use of an ohmmeter All contacts of these contactors must be in open position DANGER ELECTRIC SHOCK Before carrying out any maintenance or rep...

Страница 49: ...ring and immediately after operation See 2 General safety precautions on page 2 INFORMATION For problems related to the optional solar kit for domestic water heating refer to the troubleshooting in th...

Страница 50: ...he backup heater operation status eld setting 4 00 is turned on see 8 9 Field settings on page 26 Check whether or not the thermal protector of the backup heater has been activated refer to Main compo...

Страница 51: ...tlet water thermistor is giving the correct read out A1 Indoor unit PCB defective Contact your local dealer A5 Too low during cooling operation or too high during heating operation refrigerant tempera...

Страница 52: ...your local dealer U3 Under oor heating screed dry out program has been stopped by another error or by pushing operation off button or by power failure The error can only be reset in the test mode as...

Страница 53: ...ter drain hose nipple refrigerant liquid side 9 5 mm 3 8 inch refrigerant gas side 15 9 mm 5 8 inch Expansion vessel volume 10 l maximum working pressure MWP 3 bar Internal water volume 5 5 l Pressure...

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Страница 56: ...4PW62598 1 10 2010 Copyright 2010 Daikin...

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