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8 Troubleshooting

Operation manual

19

EBLA09~16DA + EDLA09~16DA
Daikin Altherma 3 M
4P620243-1 – 2020.06

8.1

To display the help text in case of
a malfunction

In  case  of  a  malfunction,  the  following  will  appear  on  the  home
screen depending on the severity:

: Error

: Malfunction

You  can  get  a  short  and  a  long  description  of  the  malfunction  as
follows:

1

Press the left dial to open the main menu and go to

Malfunctioning

.

Result: 

A short description of the error and the error

code is displayed on the screen.

2

Press   in the error screen.

Result: 

A long description of the error is displayed

on the screen.

8.2

To check the malfunction history

Conditions: 

The user permission level is set to advanced end user.

1

Go to [8.2]: 

Information

 > 

Malfunction history

.

You see a list of the most recent malfunctions.

8.3

Symptom: You are feeling too cold
(hot) in your living room

Possible cause

Corrective action

The desired room temperature is
too low (high).

Increase (decrease) the desired
room temperature. See 

"5.6.2 To

change the desired room
temperature" 

[

4

 12].

If the problem recurs daily, do
one of the following:

▪ Increase  (decrease)  the  room

temperature  preset  value.  See
the user reference guide.

▪ Adjust  the  room  temperature

schedule.  See 

"5.8  Schedule

screen: Example" 

[

4

 14].

The desired room temperature
cannot be reached.

Increase the desired leaving
water temperature in accordance
with the heat emitter type. See

"5.6.3 To change the desired
leaving water temperature" 

[

4

 13].

The weather-dependent curve is
set incorrectly.

Adjust the weather-dependent
curve. See 

"5.9 Weather-

dependent curve" 

[

4

 16].

8.4

Symptom: The water at the tap is
too cold

Possible cause

Corrective action

You ran out of domestic hot
water because of unusual high
consumption.

If you immediately need domestic
hot water, activate the DHW tank

Powerful operation

. However,

this consumes extra energy. See

"5.7.4 Using DHW powerful
operation" 

[

4

 14].

If the problems recurs daily, do
one of the following:

▪ Increase 

the 

DHW 

tank

temperature  preset  value.  See
the user reference guide.

▪ Adjust 

the 

DHW 

tank

temperature 

schedule.

Example: 

Program 

to

additionally 

heat 

up 

the

DHW  tank  to  a  preset  value
(

Eco  setpoint

  =  lower  tank

temperature)  during  the  day.
See 

"5.8  Schedule  screen:

Example" 

[

4

 14].

The desired DHW tank
temperature is too low.

8.5

Symptom: Heat pump failure

When the heat pump fails to operate, the backup heater (if available)
and/or  booster  heater  (if  available)  can  serve  as  an  emergency
heater.  It  then  takes  over  the  heat  load  either  automatically  or  by
manual interaction.

▪ When 

Emergency

  is  set  to 

Automatic

  and  a  heat  pump  failure

occurs, the backup heater automatically takes over the heat load,
and  the  booster  heater  in  the  optional  tank  takes  over  the
domestic hot water production.

▪ When 

Emergency

  is  set  to 

Manual

  and  a  heat  pump  failure

occurs, the domestic hot water heating and space heating stops.
To  manually  recover  it  via  the  user  interface,  go  to  the

Malfunctioning

  main  menu  screen  and  confirm  whether  the

backup heater and/or booster heater can take over the heat load
or not.

▪ Alternatively, when 

Emergency

 is set to:

auto  SH  reduced/DHW  on

,  space  heating  is  reduced  but

domestic hot water is still available.

auto  SH  reduced/DHW  off

,  space  heating  is  reduced  and

domestic hot water is NOT available.

auto  SH  normal/DHW  off

,  space  heating  operates  as

normally but domestic hot water is NOT available.

Similarly  as  in 

Manual

  mode,  the  unit  can  take  the  full  load  with

the backup heater and/or booster heater if the user activates this
via the 

Malfunctioning

 main menu screen.

When  the  heat  pump  fails, 

  or 

  will  appear  on  the  user

interface.

Possible cause

Corrective action

Heat pump is damaged.

See 

"8.1 To display the help text

in case of a malfunction" 

[

4

 19].

INFORMATION

When  the  backup  heater  or  booster  heater  takes  over  the
heat  load,  electricity  consumption  will  be  considerably
higher.

Содержание Altherma 3 M Series

Страница 1: ...Operation manual Daikin Altherma 3 M English Operation manual Daikin Altherma 3 M EBLA09 16DAV3 EBLA09 16DAW1 EBLA09 16DA3V3 EBLA09 16DA3W1 EDLA09 16DAV3 EDLA09 16DAW1 EDLA09 16DA3V3 EDLA09 16DA3W1...

Страница 2: ...wizard 20 11 2 Settings menu 20 1 About this document Thank you for purchasing this product Please Read the documentation carefully before operating the user interface to ensure the best possible perf...

Страница 3: ...unit CAUTION Do NOT place any objects or equipment on top of the unit Do NOT sit climb or stand on the unit Units are marked with the following symbol This means that electrical and electronic product...

Страница 4: ...nd subsequently into the room when you purge air from the heat emitters or collectors 3 About the system Depending on the system layout the system can Heat up a space Cool down a space Produce domesti...

Страница 5: ...2 2 Set operation to On or Off To change the desired room temperature During room temperature control you can use the room temperature setpoint screen to read out and adjust the desired room temperat...

Страница 6: ...mation see also 5 4 Turning operation ON or OFF 411 5 6 Space heating cooling control 412 5 8 Schedule screen Example 414 5 9 Weather dependent curve 416 User reference guide 4 3 Domestic hot water To...

Страница 7: ...min of non interaction with the user interface the screen darkens Pressing any button or rotating any dial awakens the display Dials and buttons You use the dials and buttons To navigate through the...

Страница 8: ...4 Quiet Activation Schedule Level 1 5 Setpoint range Heating minimum Heating maximum Cooling minimum Cooling maximum 4 Space heating cooling Operation mode Operation mode schedule Room comfort setpoin...

Страница 9: ...ive Powerful operation mode active c Emergency Heat pump failure and system operates in Emergency mode or heat pump is forced off d Current date and time e Smart energy e1 Smart energy is available vi...

Страница 10: ...in zone Shows the applicable symbol for your main zone emitter type Set the leaving water temperature for the main zone 3 Additional zone Restriction Only displayed if there are two leaving water temp...

Страница 11: ...e home screen will be greyed out Room temperature control 1 6 bar 55 21 35 45 a 1 6 bar 55 21 35 45 b a Room temperature control ON b Room temperature control OFF Space heating cooling operation 1 6 b...

Страница 12: ...pace You have to tell the system which operation mode to use To tell the system which space operation to use you can You can Location Check which space operation mode is currently used Home screen Set...

Страница 13: ...the DHW tank mode is reheat the risk for capacity shortage and comfort problem is significant In case of frequent reheat operation space heating cooling function is regularly interrupted 5 7 2 Schedu...

Страница 14: ...This example shows how to set a room temperature schedule in heating mode for the main zone INFORMATION The procedures to program other schedules are similar To program the schedule overview Example Y...

Страница 15: ...Tue Sun User defined 1 C 4 Select Paste Delete Edit Copy Paste Result Mon Sat Wed Fri Thu Tue Sun User defined 1 C 5 Repeat this action for all other weekdays Mon Sat Wed Fri Thu Tue Sun User defined...

Страница 16: ...g Additional zone Cooling Tank only available to installers INFORMATION To operate weather dependent correctly configure the setpoint of the main zone additional zone or tank See 5 9 4 Using weather d...

Страница 17: ...to setpoint mode Set the setpoint mode to 3 4 Additional zone Setpoint mode WD heating fixed cooling OR Weather dependent Additional zone Cooling 3 4 Additional zone Setpoint mode Weather dependent T...

Страница 18: ...sary Example In the morning and evening 7 Maintenance and service 7 1 Overview Maintenance and service The installer has to perform a yearly maintenance You can find the contact helpdesk number via th...

Страница 19: ...consumes extra energy See 5 7 4 Using DHW powerful operation 414 If the problems recurs daily do one of the following Increase the DHW tank temperature preset value See the user reference guide Adjust...

Страница 20: ...smantling of the system treatment of the refrigerant oil and other parts MUST comply with applicable legislation Units MUST be treated at a specialised treatment facility for reuse recycling and recov...

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Страница 24: ...4P620243 1 2020 06 Copyright 2020 Daikin 4P620243 1 0000000F Verantwortung f r Energie und Umwelt...

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