14
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Troubleshooting
Installer reference guide
255
EPRA08~W1 + ETSH/X(B)12P30+50EF
Daikin Altherma 3 H MT ECH₂O
4P663478-1 – 2021.07
Possible causes
Corrective action
The auxiliary boiler is not working
correctly.
If an auxiliary boiler is connected
directly to the tank and space heating
support is activated, make sure that:
▪
the boiler is operating correctly.
▪
the boiler capacity is sufficient.
The backup heater equilibrium
temperature has not been configured
correctly
Increase the equilibrium temperature to
activate the backup heater operation at
a higher outdoor temperature.
Go to: [9.3.7]:
Installer settings
>
Backup heater
>
Equilibrium
temperature
[5‑01]
There is air in the system.
Purge air manually or automatically. See
the air purge function in the chapter
233].
Too much heat pump capacity is used
for heating domestic hot water
Check if the
Space heating
priority
settings have been
configured appropriately:
▪
Make sure that the
Space heating
priority
has been enabled.
Go
to
[9.6.1]:
Installer
settings
>
Balancing
>
Space
heating priority
[5‑02]
▪
Increase the "space heating priority
temperature" to activate backup
heater operation at a higher outdoor
temperature.
Go
to
[9.6.3]:
Installer
settings
>
Balancing
>
Priority temperature
[5‑03]
14.3.10 Symptom: Tank disinfection function is NOT completed correctly (AH-error)
Possible causes
Corrective action
The disinfection function was
interrupted by domestic hot water
tapping
Program the start-up of the disinfection
function when the coming 4 hours NO
domestic hot water tapping is expected.
Large domestic hot water tapping
happened recently before the
programmed start-up of the disinfection
function
If in [5.6]
Tank
>
Heat up mode
the
mode
Reheat only
is selected, it is
recommended to program the start-up
of the disinfection function at least
4 hours later than the last expected
large hot water tapping. This start-up
can be set by installer settings
(disinfection function).
The disinfection operation was stopped
manually: [C.3]
Operation
>
Tank
was
turned off during disinfection.
Do NOT stop tank operation during
disinfection.
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