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Warranty for D-tect System Products
1. What this Warranty Covers and for How Long
D-tect Systems (“D-tect Systems”) warrants this device (the "Product") against defects in materials and
workmanship under normal use for a period of two years from the date of purchase. This warranty extends to the
first end-user purchaser only, and is not transferable. This warranty does not extend to other ancillary and/or
consumable products including but not limited to batteries, calibration sources, straps, and shipping cases. D-tect
Systems, at its option, will at no charge either repair, replace or refund the purchase price of any Products that do
not conform with this warranty. Repair may include the replacement of parts with functionally equivalent
reconditioned or new parts. Replacement may include providing a functionally equivalent Certified
Reconditioned/Pre-owned or a new Product. Products that have been repaired or replaced are warranted for the
balance of the original warranty period or for 90 days from the date that the repaired or replaced Product is
received by you, whichever is longer. All Products for which replacements have been provided will become D-tect
Systems property.
2. Other Warranty Conditions
This warranty is D-tect Systems’ complete warranty for the Product. D-tect Systems assumes no obligation or
liability for changes to this warranty unless made in writing and signed by an officer of D-tect Systems.
If D-tect Systems agrees to perform services requested and approved by the customer that are not included in either
the Limited or Extended Warranty, these services will be billed to the customer at D-tect Systems’ standard prices
and terms.
D-tect Systems does not warrant any installation, maintenance, or service that it did not perform. SERVICE
WORK PERFORMED BY SERVICE CENTERS NOT AUTHORIZED BY D-TECT SYSTEMS TO PERFORM
SUCH WORK WILL VOID THIS WARRANTY.
3. What This Warranty Does Not Cover
a.
Defects or damage resulting from: collision of the Product with hard surfaces, contact with water, rain or
extreme humidity, contact with sand, dirt or the like, contact with extreme heat or cold, spills of food or liquid,
improper testing, operation, maintenance, installation, adjustment; or any alteration or modification of any kind.
b.
Normal “wear and tear” of the Product such as scratches, scuffs, and marks on the LCD, case and other
external features.
c.
Cracked or broken displays, buttons, or damage to other externally exposed parts caused by abnormal use
and/or abuse of the Product.
d.
Products disassembled or repaired in such a manner as to adversely affect performance or prevent
adequate inspection and testing to verify any warranty claim.
e.
Products on which serial numbers or date tags have been removed, altered or obliterated.
4. How to Get Warranty Service
To get warranty service, please contact your distributor or D-tect Systems at
You will receive directions on how to mail the Product to D-tect Systems. All Products shipped to D-tect Systems
must be shipped with freight and insurance prepaid. Along with the Product you must include a receipt, bill of sale,
or some other comparable proof of purchase, a written description of the problem and, most importantly, your
