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117

Operations Guide

931281I

CyberData Corporation

Appendix C: Troubleshooting/Technical

Support

C.1 Frequently Asked Questions (FAQ)

To see a list of frequently asked questions for your product, click on the

FAQs

tab at the following

webpage:

https://www.cyberdata.net/products/011406

C.2 Documentation

The documentation for this product is released in an English language version only.

To download PDF copies of CyberData product documentation, click on the

Downloads

tab at the

following webpage:

https://www.cyberdata.net/products/011406

Содержание InformaCast Enabled 011406

Страница 1: ... Enabled Loudspeaker Amplifier AC Powered Operations Guide Part 011406 Document Part 931281I for Firmware Version 12 0 3 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 The IP Endpoint Company ...

Страница 2: ...ves the right to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses Some of this Open Source Software may be owned by third parties Open S...

Страница 3: ...t 28 2019 and has the following changes Updates Section 1 3 Features Updates Table 1 1 Specifications Browsers Supported The following browsers have been tested against firmware version 12 0 3 Internet Explorer version 11 Firefox also called Mozilla Firefox version 62 0 Chrome version 63 0 3239 132 Safari version 12 Microsoft Edge version 42 17134 1 0 ...

Страница 4: ...h if not avoided could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury It may also alert users against unsafe practices Notice Indicates a statement of company policy that is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address al...

Страница 5: ...larly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatu...

Страница 6: ...iguration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabits per Second NTP Network Time Protocol PBX Private Branch Exchange PoE Power over Ethernet as per IEEE 802 3af standard RTFM Reset Test Function Management SIP Session Initiated Protocol u law A companding algorithm primarily used in the digital telecommunication UC Unified Communications VoIP Voice over Internet Protoc...

Страница 7: ...wer Injector 22 2 2 11 Connecting the InformaCast Enabled Loudspeaker Amplifier AC Powered 23 2 2 12 InformaCast Enabled Loudspeaker Amplifier AC Powered System Installation and Connection Options 26 2 2 13 Strobe Connections Behind the Port Cover 28 2 2 14 Connecting the Optional 011288 Auxiliary RGB Strobe 29 2 2 15 InformaCast Enabled Loudspeaker Amplifier AC Powered Jumpers 30 2 2 16 Ethernet ...

Страница 8: ...a TFTP Server 116 B 1 Set up a TFTP Server 116 B 1 1 In a LINUX Environment 116 B 1 2 In a Windows Environment 116 Appendix C Troubleshooting Technical Support 117 C 1 Frequently Asked Questions FAQ 117 C 2 Documentation 117 C 3 Contact Information 118 C 4 Warranty and RMA Information 118 Index 119 ...

Страница 9: ...mple The revision and version information in this figure may be different than the label on your product InformaCast Enabled Loudspeaker Amplifier AC Powered AC Powered 011406 021111H www cyberdata net This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interferenc...

Страница 10: ...maCast Enabled Loudspeaker Amplifier AC Powered is normally installed as part of a public address system Figure 1 2 Typical Installation Compliant Non PoE Ethernet Switch VoIP Phone SIP Server Optional 011471 IP66 Analog Horn sold separately Singlewire InformaCast Loudspeaker Amplifier High Power PoE Injector in Box ...

Страница 11: ...an receive pages directly from Poly phones as well as other devices that can send standard multicast Sense input capable of generating events or SIP calls Supports delayed pages with call buffering Support for security code to prevent unwanted SIP calls Support for auxiliary strobe Line in for background music Line out connector DTMF controlled relay Supports up to two 011471 IP66 Analog Horns or ...

Страница 12: ...lient Dynamically assigns IP addresses in addition to the option to use static addressing InformaCast Version 4 0 and greater TFTP Client Facilitates hosting for the configuration file for Autoprovisioning RTP RTP AVP Audio Video Profile SPEEX Audio Encodings PCMU G 711 mu law PCMA G 711 A law G 722 G 729 Packet Time 20 ms 1 5 Supported SIP Servers The following link contains information on how to...

Страница 13: ...load Types G 711 a law G 711µ law G 722 and G 729 Network Security TLS SSL 1 2 Enclosure UL 94 HB flame resistant IK 08 Impact rated IP66 enclosure Operating Range Temperature 40o C to 55o C 40o F to 131o F Humidity 5 95 non condensing Storage Temperature Storage Altitude 40o C to 70o C 40o F to 158o F Up to 15 000 ft 4573 m Dimensionsb b Dimensions are measured from the perspective of the product...

Страница 14: ...gure below shows the intelligibility outdoor field test of the device when it is used with the 011471 IP66 Outdoor Analog Horn Figure 1 3 Intelligibility Outdoor Field Test 591Ō 295Ō BOOST3 intelligibility limit BOOST 1 intelligibility limit 15 Ō high Football Field 0 0 Ambient Noise 70dBC Speaker Placement 591 1 1 1 1 1 1Ō Ō Ō Ō 59 9 9 9 9 91 1 1 1 1 1Ō Ō 722Ō 623Ō 443Ō 459Ō 377Ō 344Ō 623Ō 443Ō 2...

Страница 15: ...le of a 70 000 Square Feet Warehouse Paging Set up Office Bathroom 25 25 Loud Speaker Amplifier Part Numbers 011404 and 011405 Horn Speaker Horn Speaker Horn Speaker Horn Speaker High Power Mode with Two 2 Horn Speakers Attached Horn to Loud Speaker Amplifier Horn Speaker to Horn Speaker 50 Horn Speaker Horn Speaker Loud Speaker Amplifier ...

Страница 16: ...lass B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communication...

Страница 17: ...d 2 1 Parts List Table 2 2 illustrates the parts for each InformaCast Enabled Loudspeaker Amplifier AC Powered Table 2 2 Parts List Quantity Part Name Illustration 1 Singlewire InformaCast Paging Amplifier Assembly 1 Enclosure 1 Installation Quick Reference Guide 1 PoE Power Injector 1 CAT 5e CAT6 cable 1 Ground Wire ...

Страница 18: ...h includes 4 8 Plastic Anchors 4 8 x 1 1 4 Pan Head Phillips Self Tapping Screws 1 IEC Power Cord 1 Universal Receptacle Table 2 2 Parts List continued Quantity Part Name Illustration Phillip Drive 8 x 1 25 Pan Head Self Tapping Screw 4x 8 Plastic Tri Lobe Light Duty Anchor 4x ...

Страница 19: ...CyberData delivers each InformaCast Enabled Loudspeaker Amplifier AC Powered with the factory default values indicated in Table 2 3 Parameter Factory Default Setting IP Addressing DHCP IP Addressa 10 10 10 10 Web Access Username admin Web Access Password admin Subnet Maska 255 0 0 0 Default Gatewaya 10 0 0 1 Table 2 3 Factory Default Settings Default of Network a Default if there is not a DHCP ser...

Страница 20: ...rations Guide 931281I CyberData Corporation 2 2 1 InformaCast Enabled Loudspeaker Amplifier AC Powered Components Figure 2 5 shows the components of the InformaCast Enabled Loudspeaker Amplifier AC Powered ...

Страница 21: ...device has fully booted the GREEN Status LED will turn on solid to confirm the device is operational The GREEN Status LED will blink during a page when it is online Link Activity Link Act LED GREEN The GREEN Link Activity Link Act LED blinks to indicate network traffic Power PWR LED GREEN BLUE The Power PWR LED is GREEN in low power mode 802 3af and BLUE during high power mode 802 3at RTFM Switch ...

Страница 22: ...all of the NEMA box components of the loudspeaker amplifier Figure 2 6 Loudspeaker Amplifier Components AC powered Speaker Connection Ethernet Connection Volume PoE Injector LEDs Data and Power Out Data In RTFM Switch AC power See Section 2 2 5 Installing the Univer sal Receptacle MIC Input Auxiliary Strobe Input ...

Страница 23: ...uide 931281I CyberData Corporation 2 2 3 Assembling the Cable Gland Assemble the cable gland as shown in Figure 2 7 Figure 2 7 Assembling the Cable Gland Hole Plug End Cap Bushing Coupling Nut Washer NEMA Enclosure ...

Страница 24: ... Amplifier AC Powered Install the InformaCast Enabled Loudspeaker Amplifier AC Powered as shown in Figure 2 8 Figure 2 8 Installing the InformaCast Enabled Loudspeaker Amplifier AC Powered Paging Amplifier Mounting Screw Paging Amplifier Network Cable to Network Port Network Cable through Cable Gland ...

Страница 25: ...re 2 9 Figure 2 9 Installing the Universal Receptacle Universal Receptacle Break K O for Cable Exit K O Knock Out Universal Receptacle Screw Mounting Button Hold Down to Insert Wire Release to Engage Tin Bare Wires for Easy Insert Stripe Wires to 3 8 0 328 8mm Nut Washer Coupling Bushing End Cap L LIVE E EARTH N Neutral Power Cord GROUND ...

Страница 26: ...g the Power Cord and Ground Wires Connect the power cord and ground wires to the universal receptacle See Figure 2 10 and Figure 2 11 Figure 2 10 Wiring the Universal Receptacle NEUTRAL EARTH LIVE E N L GROUND EARTH GROUND SIDE PANEL KNOCK OUT SIDE PANEL KNOCK OUT ...

Страница 27: ...erations Guide 931281I CyberData Corporation 2 2 7 Connecting the Ground Wire Connect the ground wire from the universal receptacle to the device as shown in Figure 2 11 Figure 2 11 Ground Wire Connection ...

Страница 28: ... 2 2 8 Connecting the Speaker Wires Connect the speaker wires to the terminal block as shown in Figure 2 12 Figure 2 12 Connecting the Speaker Wires Tool Required for Speaker Wires Installation 1 A Slotted 3 32 Width or 0 4 x 2 5mm Screwdriver 12 9 ...

Страница 29: ...nector Terminate the network cable connector as shown in Figure 2 14 Figure 2 13 Terminating the Network Cable Connector Network Cable Paging Amplifier Assembly Cable Gland Assembly Cable Gland Assembly Power Injector to Power Injector IN Terminate Connector After Cable Passed Enclosure ...

Страница 30: ...Enabled Loudspeaker Amplifier AC Powered to the Power Injector Connect the InformaCast Enabled Loudspeaker Amplifier AC Powered to the power injector as shown in Figure 2 14 Figure 2 14 Connecting the InformaCast Enabled Loudspeaker Amplifier AC Powered to the Power Injector OUT IN ...

Страница 31: ...ered 2 2 11 1 Using the Amplified Outputs High Power Mode One Speaker The following figure illustrate how to connect the InformaCast Enabled Loudspeaker Amplifier AC Powered and use the amplified outputs in high power mode to one speaker or horn Figure 2 15 Using the Amplified Outputs High Power Mode with One Speaker ...

Страница 32: ...orn is connected to terminal block pins 9 and 12 of the paging amplifier for mono mode Note The drawing below is turned around from the actual position of the terminal block in the picture Note 16 gauge AWG wiring is recommended If the speaker will be routed outside then CyberData suggests using CL2 or CL3 certified wiring Note If you are using 16 gauge AWG wiring the maximum recommended length of...

Страница 33: ...o Right Spkr 9 Line Out 8 Line Out 7 Line In 6 Line In 5 Relay COM 4 Relay NO NC 3 Door Sense Button Common GND 2 Door Sense Button Contact 1 CLASS II WIRING Note Horn is connected to terminal block pins 9 and 12 of the paging amplifier for mono mode Note The drawing below is turned around from the actual position of the terminal block in the picture Note 16 gauge AWG wiring is recommended If the ...

Страница 34: ...ono Left Spkr 12 Left Spkr 11 Right Spkr 10 Mono Right Spkr 9 Line Out 8 Line Out 7 Line In 6 Line In 5 Relay COM 4 Relay NO NC 3 Door Sense Button Common GND 2 Door Sense Button Contact 1 CLASS II WIRING Speaker Connections Figure 2 15 Figure 2 16 Line Out Connection 10K Ohm Line In Connection Figure 2 18 Relay Connection Figure 2 19 Sensor Connection Figure 2 20 When line in is enabled on the de...

Страница 35: ... phone the relay on the device can be programmed to blink and drive an LED Strobe Light High PIV Ultrafast Switching Diode Output Contacts AC or DC rated depending upon controlled device requirements DC Power Supply Max 30 VDC 1A Solid State or Mechanical Relay AC or DC Power Source IN OUT External device such as an electric door strike or an LED Strobe Light ...

Страница 36: ...e Table 2 4 for the descriptions of the connections behind the port cover Microphone Connections Name Connection Description J6 1 Microphone chassis ground connections MIC IN J6 2 Microphone signal input J6 3 Microphone common input Strobe Connections Name Connection Description J9 1 Ground J9 2 Strobe positive power 24V STROBE J9 3 Ground J9 4 I2C data J9 5 I2C clock 5 4 3 2 1 3 2 1 CLASS II WIRI...

Страница 37: ...ary RGB Strobe sold separately 6 Install the mounting screw to secure the cover plate See Figure 2 22 Figure 2 22 Connecting the Optional 011288 Auxiliary RGB Strobe Cable Slot Remove Hole Plug and Grommet Cover Plate Slide Cable Grommet into Cover Plate Slot Backplate Network Cable Paging Amplifier Assembly RGB Strobe Assembly Cable Gland Assembly Cable Gland Assembly Cable Gland Plug Shield Unus...

Страница 38: ... 23 for the jumper locations Figure 2 23 Jumper Locations See Table 2 5 for the jumper descriptions Jumper Description JP1 Reset Factory Only JP2 RTFM not installed JP3 Audio Enable Jumper Factory Only JP4 Relay NO NC default to NO Factory Only JP5 PoE IEEE 802 3at Factory Only JP4 JP5 JP3 JP2 JP1 Table 2 5 Jumper Descriptions ...

Страница 39: ...e CyberData InformaCast Enabled Loudspeaker Amplifier AC Powered supports the 011471 Horn or equivalent unamplified loudspeaker Figure 2 24 011471 Horn 2 2 18 Cabling Wiring Using the amplified output you may connect a 011471 loudspeaker or equivalent unamplified speaker to a InformaCast Enabled Loudspeaker Amplifier AC Powered with good quality speaker wire that is 16 gauge and limited to 25 feet...

Страница 40: ...us LED will blink fast to indicate that the device is acquiring an IP address and attempting to autoprovision The GREEN Status LED will turn off thereafter until the device has finished booting When the device has fully booted the GREEN Status LED will turn on solid to confirm the device is operational The GREEN Status LED will blink during a page when it is online Speed SPD AMBER The Speed SPD LE...

Страница 41: ...paperclip or a similar object to press and hold the RTFM switch for a couple of seconds and then release it GENERAL ALERT Caution Equipment Caution Pressing and holding the RTFM switch for more than five seconds will restore the device to the factory default settings See the Restoring the Factory Default Settings section Restoring the Factory Default Settings To restore the factory default setting...

Страница 42: ...djust the volume of the device with the SIP Volume setting on the Device Page complete the following steps 1 Go to the Home Page 2 Select the Device Page page 3 In the SIP Volume box type a number between 0 lowest and 9 highest 4 Select Save 2 2 21 2 The Multicast Volume Setting To adjust the Multicast Volume volume with the Multicast Volume setting on the Device Page complete the following steps ...

Страница 43: ...lume Setting To adjust the Sensor Volume volume with the Sensor Volume setting on the Device Page complete the following steps 1 Go to the Home Page 2 Select the Device Page 3 In the Sensor Volume box type a number between 0 lowest and 9 highest 4 Select Save 2 2 21 5 The Loopback Volume Setting To adjust the Loopback Volume volume with the Loopback Volume setting on the Device Page complete the f...

Страница 44: ...he external volume dial complete the following steps 1 Turn the external Volume dial Figure 2 27 on the InformaCast Enabled Loudspeaker Amplifier AC Powered face Note For the lineout volume the volume is fixed and the volume control is adjusted through an external amplifier Figure 2 28 External Volume Dial SPD PWR Link Act Status Volume External volume dial ...

Страница 45: ...Amplifier for instructions 2 3 1 Factory Default Settings All InformaCast Enabled Loudspeaker Amplifier AC Powered s are initially configured with the following default IP settings When configuring more than one InformaCast Enabled Loudspeaker Amplifier AC Powered attach the InformaCast Enabled Loudspeaker Amplifier AC Powered s to the network and configure one at a time to avoid IP address confli...

Страница 46: ...ormaCast Enabled Loudspeaker Amplifier AC Powered web page Web Page Item Description Link to the Home page Link to the Device page Link to the Network page Link to go to the SIP page Link to the Multicast page Link to the SSL page Link to the Sensor page Link to the Audiofiles page Link to the Events page Link to the Autoprovisioning page Link to the Firmware page Table 2 9 Web Page Navigation ...

Страница 47: ... Help button do the following 1 Click on the Toggle Help button that is on the UI webpage See Figure 2 29 and Figure 2 30 Figure 2 29 Toggle Help Button 2 You will see a question mark appear next to each web page item that has been provided with a short description by the Help feature See Figure 2 30 Figure 2 30 Toggle Help Button and Question Marks Question mark appears next to the web page items...

Страница 48: ...ove the mouse pointer to hover over the question mark and a short description of the web page item will appear See Figure 2 31 Figure 2 31 Short Description Provided by the Help Feature A short description of the web page item will appear Question mark ...

Страница 49: ...VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products CyberData s VoIP Discovery Utility program is available at the following website address https www cyberdata net pages discovery Note The device ships in DHCP mode To get to the Home page use the discovery utility to scan for the device on the network and open your br...

Страница 50: ...Operations Guide 931281I CyberData Corporation Figure 2 32 Home Page v12 0 3 406100001 CyberData InformaCast Enabled Paging Amplifier ...

Страница 51: ...Gateway Shows the current default gateway address DNS Server 1 Shows the current DNS Server 1 address DNS Server 2 Shows the current DNS Server 2 address SIP Mode Shows the current status of the SIP mode Multicast Mode Shows the current status of the Multicast mode Event Reporting Shows the current status of the Event Reporting mode Nightringer Shows the current status of the Nightringer mode Prim...

Страница 52: ...ur configuration settings Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system Click on the Toggle Help button to see a short description of some of the web page items First click on the Toggle Help button and you will see a question mark appear next to some of the web page items Move the mouse pointer to hover over a question mark to see a short descr...

Страница 53: ...ons Guide 931281I CyberData Corporation 2 3 5 Configure the Device 1 Click the Device menu button to open the Device page See Figure 2 33 Figure 2 33 Device Page CyberData InformaCast Enabled Paging Amplifier ...

Страница 54: ...tions Guide 931281I CyberData Corporation Figure 2 34 Device Page The strobe settings will only appear if you are using the Strobe Kit If you are not using the Strobe Kit you will not see the strobe settings ...

Страница 55: ...crease the volume output of the speaker Using Volume Boost may introduce audio clipping and or distortion Boost is only recommended for use with volumes set to level 9 Clock Settings Set Time with NTP Server on boot When selected the time is set with an external NTP server when the device restarts NTP Server Use this field to set the address in IPv4 dotted decimal notation or as a canonical name f...

Страница 56: ... Pulse Duration seconds then deactivate Activate Relay with DTMF Code must be enabled Enter up to 25 digits and are supported Relay Pulse Duration in seconds The length of time in seconds during which the relay will be activated when the DTMF Relay Activation Code is detected Enter up to 5 digits Relay Activation Code Activation code used to activate the relay when entered on a phone during a SIP ...

Страница 57: ...between 0 and 100 The following strobe settings will only appear if you are using the Strobe Kit If you are not using the Strobe Kit you will not see the strobe settings Priority Indicates the priority of the Singlewire broadcast with 1 the highest priority and 10 the lowest Scene Use this section to select the strobe flashing behavior for the Singlewire Broadcast ADA Compliant Strobe will blink O...

Страница 58: ...o a relay test Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system Click on the Toggle Help button to see a short description of some of the web page items First click on the Toggle Help button and you will see a question mark appear next to some of the web page items Move the mouse pointer to ...

Страница 59: ...at constitute the following time zone string CST6DST M3 2 0 2 00 00 M11 1 0 2 00 00 Time Zone String Part Meaning CST6CDT The time zone offset from GMT and three character identifiers for the time zone CST Central Standard Time 6 The hour offset from GMT UTC CDT Central Daylight Time M3 2 0 2 00 00 The date and time when daylight savings begins M3 The third month March 2 The 2nd occurrence of the ...

Страница 60: ...llowing URL when a certain time zone applies daylight savings time http www timeanddate com time dst 2011 html World GMT Table The following table has information about the GMT time in various time zones Table 2 14 Time Zone String Examples a Tokyo does not use daylight savings time b For Berlin daylight savings time starts on the last Sunday in March at 01 00 UTC and ends on the last Sunday in Oc...

Страница 61: ...amabad Karachi GMT 6 Almaty Dhaka GMT 7 Bangkok Jakarta GMT 8 Hong Kong Beijing GMT 9 Tokyo Osaka GMT 10 Sydney Melbourne Guam GMT 11 Magadan Soloman Is GMT 12 Fiji Wellington Auckland Table 2 15 World GMT Table continued Time Zone City or Area Zone Crosses ...

Страница 62: ...uide 931281I CyberData Corporation 2 3 6 Configure the Network Parameters 1 Click the Network menu button to open the Network page Figure 2 35 Figure 2 35 Network Page CyberData InformaCast Enabled Paging Amplifier ...

Страница 63: ...k in dotted decimal notation Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal notation DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal notation DHCP Timeout in seconds Specify the desired time out duration in seconds that the device will wait for a response from the ...

Страница 64: ...t the system Click on the Toggle Help button to see a short description of some of the web page items First click on the Toggle Help button and you will see a question mark appear next to some of the web page items Move the mouse pointer to hover over a question mark to see a short description of a specific web page item Table 2 16 Network Page Parameters continued Web Page Item Description ...

Страница 65: ...tocol Parameters 1 Click on the SIP menu button to open the SIP page Figure 2 36 Figure 2 36 SIP Page Top The strobe settings will only appear if you are using the Strobe Kit If you are not using the Strobe Kit you will not see the strobe settings CyberData InformaCast Enabled Paging Amplifier ...

Страница 66: ...ons Guide 931281I CyberData Corporation Figure 2 37 SIP Page Bottom The strobe settings will only appear if you are using the Strobe Kit If you are not using the Strobe Kit you will not see the strobe settings ...

Страница 67: ...nified Communications Manager topologies Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name This parameter also becomes the host portion of the SIP URI for the device s extension on the primary SIP server This field can accept entries of up to 255 characters in length Primary SIP User ID Specify the SIP User ID for the Pri...

Страница 68: ...nd Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a fully qualified domain name FQDN When an IP address is configured the device will send all SIP messages to this IP address When an FQDN is configured the device will run DNS NAPTR SRV and A queries on the FQDN to resolve an IP address to which it will send all SIP messages This field can accept entries of ...

Страница 69: ... Ring Green The green LED value for SIP Ring Blue The blue LED value for SIP Ring Use this button to preview the strobe flashing behavior for the SIP Ring Strobe Settings SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device If a CyberData Strobe product is not connected to your device you will not see the strobe settings ...

Страница 70: ...ied brightness then OFF five times per second during the duration of the event MWI Call Color Select desired color only one may be chosen Brightness How bright the strobe will blink when there is a message waiting This is the maximum brightness for fade type scenes Red The red LED value for MWI Green The green LED value for MWI Blue The blue LED value for MWI Use this button to preview the strobe ...

Страница 71: ...tion authentication Enter up to 64 alphanumeric characters Re registration Interval in seconds The SIP Re registration Interval in seconds is the SIP Registration lease time also known as the expiry The supported range is 30 3600 seconds Enter up to 4 digits Nightringer Strobe Settings The following strobe settings will only appear if you are using the Strobe Kit If you are not using the Strobe Ki...

Страница 72: ... in seconds A value of 0 will disable this function Enter up to 8 digits Codec Selection Force Selected Codec When configured this option will allow you to force the device to negotiate for the selected codec Otherwise the device will perform codec negotiation using the default list of supported codecs Codec Select the desired codec only one may be chosen Click the Save button to save your configu...

Страница 73: ...er to receive Point to Point calls by setting the dial out extension to the IP address of the remote device The delayed DTMF functionality is available in Point to Point Mode Note Receiving point to point SiP calls may not work with all phones Figure 2 38 SIP Page Set to Point to Point Mode Device is set to NOT register with a SiP server CyberData InformaCast Enabled Paging Amplifier ...

Страница 74: ...conds A pause of one second will be sent after each numerical digit Extension String Resulting Action Note The maximum number of total characters in the dial out field is 25 Table 2 18 Examples of Dial Out Extension Strings 302 Dial out extension 302 and establish a call 302 2 Dial out extension 302 and establish a call wait 3 seconds then send the DTMF tone 2 302 25 4 1 Dial out extension 302 and...

Страница 75: ...ist of one or many CyberData multicast group enabled products There is no limit to how many speakers can be in a given paging zone Each multicast group is defined by a multicast address and port number Each multicast group is assigned a priority allowing simultaneously arriving pages to be serviced based on importance Multicast groups are compatible with IGMP through version 3 The device supports ...

Страница 76: ...t menu button to open the Multicast page See Figure 2 39 Figure 2 39 Multicast Page The strobe settings will only appear if you are using the Strobe Kit If you are not using the Strobe Kit you will not see the strobe settings CyberData InformaCast Enabled Paging Amplifier ...

Страница 77: ...tes of audio and then play back the recording after the multicast stream finishes or after the buffer is full Beep When selected the device will play a beep before multicast audio is sent Relay When selected the device will activate a relay before multicast audio is sent Scene Select desired scene only one may be chosen Note The strobe settings will only appear if you are using the Strobe Kit If y...

Страница 78: ... Disabled to disable this channel Polycom Priority Channel When a priority Polycom channel group number is selected the device will subscribe to the priority channel for one way group pages Group Numbers 1 25 are supported Or select Disabled to disable this channel Polycom Emergency Channel When an emergency Polycom channel group number is selected the device will subscribe to the default channel ...

Страница 79: ...s Guide 931281I CyberData Corporation 2 3 9 Configure the SSL Parameters 1 Click SSL menu button to open the SSL page Figure 2 40 Figure 2 40 SSL Configuration Page CyberData InformaCast Enabled Paging Amplifier ...

Страница 80: ...Operations Guide 931281I CyberData Corporation Figure 2 41 SSL Configuration Page ...

Страница 81: ...Operations Guide 931281I CyberData Corporation Figure 2 42 SSL Configuration Page ...

Страница 82: ...lp button and you will see a question mark appear next to some of the web page items Move the mouse pointer to hover over a question mark to see a short description of a specific web page item Client Certificate When doing mutual authentication this device will present a client certificate with these parameters Client CA Right click and Save Link As to get the Cyberdata CA used to sign this client...

Страница 83: ...I CyberData Corporation 2 3 9 1 Certificate Info Window The Certificate Info Window provides details of the certificate This window appears after clicking on the Info button See Figure 2 43 Figure 2 43 Certificate Info Window ...

Страница 84: ...rver Certificate Window The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates This window appears after clicking on the Remove button See Figure 2 44 Figure 2 44 Remove Server Certificate Window ...

Страница 85: ...in seconds parameter has been met Each sensor can trigger up to five different actions Flash the LED until the sensor is deactivated roughly 10 times second Activate the relay until the sensor is deactivated Loop an audio file out of the speaker until the sensor is deactivated Call an extension and establish two way audio Call an extension and play a pre recorded audio file Note Calling a preset e...

Страница 86: ...rData Corporation Figure 2 45 Sensor Page The strobe settings will only appear if you are using the Strobe Kit If you are not using the Strobe Kit you will not see the strobe settings CyberData InformaCast Enabled Paging Amplifier ...

Страница 87: ... the device will call when the on board sensor is activated Enter up to 64 alphanumeric characters Dial Out ID An additional Caller identification string added to outbound calls Enter up to 64 alphanumeric characters Play recorded audio When selected the device will call the Dial Out Extension and play an audio file to the phone answering the SIP call corresponds to Sensor Triggered on the Audiofi...

Страница 88: ... Test Sensor button to test the sensor Use this button to preview the strobe flashing behavior for the Sensor Strobe Settings Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Click on the Reboot button to reboot the system Click on the Toggle Help button to see a short description of some of the web page items First click on the Toggle He...

Страница 89: ...he Audiofiles page is used to add custom audio to the board User uploaded audio will take precedence over the audio files shipped with the device 1 Click on the Audiofiles menu button to open the Audiofiles page Figure 2 46 Figure 2 46 Audiofiles Page CyberData InformaCast Enabled Paging Amplifier ...

Страница 90: ...Operations Guide 931281I CyberData Corporation Figure 2 47 Audiofiles Page ...

Страница 91: ...Operations Guide 931281I CyberData Corporation Figure 2 48 Audiofiles Page ...

Страница 92: ...esponds to the message played after pressing 8 on a phone keypad Stored Message 9 corresponds to the message played after pressing 9 on a phone keypad Audio Files 0 4 The name of the audio configuration option is the same as the spoken audio that plays on the board 24 character limit 0 corresponds to the spoken word zero 1 corresponds to the spoken word one 2 corresponds to the spoken word two 3 c...

Страница 93: ...e caller 24 character limit Play Stored Message Corresponds to the words Play Stored Message used in the audio menu played to the caller 24 character limit Pound Corresponds to whatever word or phrase the user wishes to call the pound key in the audio menu played to the caller 24 character limit Press Corresponds to the word Press used in the audio menu played to the caller 24 character limit Stor...

Страница 94: ...created audio files should be saved in the following format RIFF little endian data WAVE audio Microsoft PCM 16 bit mono 8000 Hz You can use the free utility Audacity to convert audio files into this format See Figure 2 49 through Figure 2 51 Figure 2 49 Audacity 1 Figure 2 50 Audacity 2 ...

Страница 95: ...ns Guide 931281I CyberData Corporation When you export an audio file with Audacity save the output as WAV Microsoft signed 16 bit PCM Figure 2 51 WAV Microsoft signed 16 bit PCM WAV Microsoft signed 16 bit PCM ...

Страница 96: ... Parameters The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board 1 Click on the Events menu button to open the Events page Figure 2 52 Figure 2 52 Events Page CyberData InformaCast Enabled Paging Amplifier ...

Страница 97: ...t Start Events When selected the device will report when the device starts playing a multicast audio stream Enable Multicast Stop Events When selected the device will report when the device stops playing a multicast audio stream Enable Sensor Events When selected the device will report when the on board sensor is activated Enable 60 Second Heartbeat Events When enabled the device will report a Hea...

Страница 98: ...short description of some of the web page items First click on the Toggle Help button and you will see a question mark appear next to some of the web page items Move the mouse pointer to hover over a question mark to see a short description of a specific web page item Table 2 23 Events Page Parameters continued Web Page Item Description ...

Страница 99: ... 0020f70015b6 event POWERON event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 199 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData Device MAC 0020f70015b6 event HEARTBEAT event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 196 Content Ty...

Страница 100: ...0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData Device MAC 0020f70015b6 event MULTICAST_START event index 8 index cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 233 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME Cybe...

Страница 101: ...ding ISO 8859 1 cyberdata NAME CyberData Device MAC 0020f70015b6 event RELAY_DEACTIVATED event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData Device MAC 0020f70015b6 event NIGHTRINGING event cyberdata ...

Страница 102: ...ioning file is an xml file with the device configuration Values found in this file will override values stored in on board memory Note By default the device will try to set up its configuration with autoprovisioning 1 Click the Autoprov menu button to open the Autoprovisioning page See Figure 2 53 Figure 2 53 Autoprovisioning Page CyberData InformaCast Enabled Paging Amplifier ...

Страница 103: ...cate When using ssl to download autoprovisioning files reject connections where the server address doesn t match the server certificate s common name Username The username used to authenticate with an autoprovisioning server Leave this field blank to disable authentication Password The password used to authenticate with an autoprovisioning server Leave this field blank to disable authentication Au...

Страница 104: ...l used to download the autoprovisioning file The device looks for DHCP options in the following order 1 Option 43 a FQDN or an IP address to an http server 2 Option 72 an IP address to an http server 3 Option 150 an IP address to a tftp server 4 Option 66 an IP address to a tftp server or if the entry starts with http a FQDN to a http server Click the Save button to save your configuration setting...

Страница 105: ...cSettings DeviceName CyberData Device DeviceName AutoprovFile common xml AutoprovFile AutoprovFile sip_reg macaddress xml AutoprovFile AutoprovFile audio macaddress AutoprovFile AutoprovFile device macaddress xml AutoprovFile MiscSettings After downloading the first autoprovisioning file the device will step through up to twenty additional AutoprovFile entries and try to download these files from ...

Страница 106: ...dio0020f7123456 5 It will try to download http example com device xml The device is reconfigured every time it downloads a new file so if two files configure the same option the last one will be the one that is saved It is possible to autoprovision autoprovisioning values for example to disable autoprovisioning or to configure a time to check for new files Checking for New Autoprovisioning Files a...

Страница 107: ...t subdirectories If a directory is set in the filename field firmware and audio files will also be downloaded from this subdirectory If the filename ends with a forward slash the device will treat it as a subdirectory For example The autoprovisioning server is set to https www example com The autoprovisioning filename is set to cyberdata On boot the device will try to download https www example co...

Страница 108: ...rmwareFile name can contain path elements i e path to firmware 10 3 0 uImage device_file_name The device also supports product strings for downloading firmware If the FirmwareFile option is not set the device will look for its particular product string for a firmware filename In this way a generic autoprovisioning file can specify unique firmware for a range of products The list of valid product s...

Страница 109: ...020f7020002 xml SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword DialoutExtension0 555 DialoutExtension0 SIPSettings On boot Device1 tries to fetch the file 0020f7023614 xml from https autoprovtest server net This file is not available so device1 then tries to fetch the file 000000cd xml This file exists and Device1 parses the three elements 1 Device1 changes its device n...

Страница 110: ...20002 xml MiscSettings AutoprovFile common_settings xml AutoprovFile MiscSettings SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword DialoutExtension0 555 DialoutExtension0 SIPSettings common_settings xml MiscSettings DeviceName CyberData Autoprovisioned DeviceName MiscSettings SIPSettings SIPServer 10 0 0 253 SIPServer RemoteSIPPort 5060 RemoteSIPPort SIPSettings 1 On boot...

Страница 111: ...mon file a pointer to the device specific sip_ macaddress xml Autoprovisioned Audio Files Audio files are stored in non volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device Loading many audio files to the device from the web page could cause it to appear unresponsive If this happens wait until the transfer is complete and then refresh the page The ...

Страница 112: ...al7 subnet 10 0 0 0 netmask 255 0 0 0 max lease time 3600 default lease time 3600 option routers 10 0 0 1 option subnet mask 255 0 0 0 option domain name voiplab option domain name servers 10 0 0 252 option time offset 8 Pacific Standard Time option www server 99 99 99 99 OPTION 72 option tftp server name 10 0 1 52 OPTION 66 option tftp server name http test cyberdata net OPTION 66 option option 1...

Страница 113: ...he Download Template button 2 You will see a window prompting you to save a configuration file xml to a location on your computer Figure 2 54 The configuration file is the basis for the default configuration settings for your unit 3 Choose a location to save the configuration file and click on OK See Figure 2 54 Figure 2 54 Configuration File 4 At this point you can open and edit the autoprovision...

Страница 114: ... Log in to the home page as instructed in Section 2 3 4 Log in to the Home Page 4 Click on the Firmware menu button to open the Firmware page See Figure 2 55 GENERAL ALERT Caution Equipment Hazard CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device See Section 2 4 2 Reboot the Device Figure 2 55 Firmware Page 5 Click on the Browse ...

Страница 115: ...pload is complete When the countdown finishes the Firmware page will refresh The uploaded firmware filename should be displayed in the system configuration indicating a successful upload and reboot 8 Table 2 26 shows the web page items on the Firmware page Web Page Item Description Current Firmware Version Shows the current firmware version Use the Browse button to navigate to the location of the ...

Страница 116: ...nabled Loudspeaker Amplifier AC Powered log in to the web page as instructed in Section 2 3 4 Log in to the Home Page 1 Click on the Reboot button on the Home page Figure 2 56 A normal restart will occur Figure 2 56 Home Page v12 0 3 406100001 CyberData InformaCast Enabled Paging Amplifier Reboot ...

Страница 117: ...no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin command cgi post data reboot yes Test Audio button wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin command cgi post data test_audio yes Announce IP address wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi...

Страница 118: ...ofiles cgi post data play_pagetone yes Play the Your IP Address Is audio file wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin audiofiles cgi post data play_youripaddressis yes Play the Rebooting audio file wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin audiofiles cgi post ...

Страница 119: ... Delete the Audio Test audio file wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin audiofiles cgi post data delete_audiotest yes Delete the Page Tone audio file wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin audiofiles cgi post data delete_pagetone yes Delete the Your IP Ad...

Страница 120: ...age wget user admin password admin auth no challenge no check certificate quiet O dev null https 10 0 3 71 cgi bin sensor cgi post data doortest yes a Type and enter all of each http POST command on one line Table 2 27 Command Interface Post Commands continued Device Action HTTP Post Commanda ...

Страница 121: ...ou mount the enclosure make sure that you have received all of the parts for each enclosure Refer to Table A 1 Table A 1 Parts List Quantity Part Name Illustration 1 Singlewire InformaCast Paging Amplifier Assembly 1 Enclosure 1 Installation Quick Reference Guide 1 PoE Power Injector 1 CAT 5e CAT6 cable 1 Ground Wire ...

Страница 122: ...and lightning suppression Consult a certified electrician for details Note For mounting use the three 8 SHEET METAL SCREWS to secure the enclosure 1 Mounting Accessory Kit which includes 4 8 Plastic Anchors 4 8 x 1 1 4 Pan Head Phillips Self Tapping Screws 1 IEC Power Cord 1 Universal Receptacle Table A 1 Parts List continued Quantity Part Name Illustration Phillip Drive 8 x 1 25 Pan Head Self Tap...

Страница 123: ... For wall mounting use the three 8 x 1 1 4 inch Truss Head Phillip screws to secure the speaker See Figure A 1 Figure A 1 Mounting the Enclosure Wiring the 125V AC Plug GENERAL ALERT Caution Equipment Caution The green wire with the yellow stripe is a ground connection for Electrostatic Discharge ESD protection and should not be removed To wire the 125V AC plug consult a licensed electrician and t...

Страница 124: ...the directory you created in Step 1 the directory that contains the files to be uploaded For example in tftpd l s tftpboot your_directory_name B 1 2 In a Windows Environment You can find several options online for setting up a Windows TFTP server This example explains how to use the Solarwinds freeware TFTP server which you can download at https www cyberdata net pages solarwinds To set up a TFTP ...

Страница 125: ... questions for your product click on the FAQs tab at the following webpage https www cyberdata net products 011406 C 2 Documentation The documentation for this product is released in an English language version only To download PDF copies of CyberData product documentation click on the Downloads tab at the following webpage https www cyberdata net products 011406 ...

Страница 126: ... support cyberdata net The Support Form initiates a ticket which CyberData uses for tracking customer requests Most importantly the Support Form tells us which PBX system and software version that you are using the make and model of the switch and other important information This information is essential for troubleshooting Please also include as much detail as possible in the Comments section of ...

Страница 127: ... filename 95 autoprovisioning server IP Address 95 B backup SIP server 1 59 backup SIP server 2 59 backup SIP servers SIP server backups 59 boost volume 47 C cabling 31 changing the web access password 45 Cisco SRST 59 command interface 109 commands 109 components 14 configurable parameters 59 configuration audio 81 default IP settings 37 door sensor 71 77 intrusion sensor 71 77 network 54 SIP 57 ...

Страница 128: ...nload autoprovisioning template button 96 DTMF tones 66 DTMF tones using rfc2833 64 E enable night ring events 89 enclosure mounting 113 ethernet I F 5 event configuration enable night ring events 89 expiration time for SIP server lease 60 63 export settings 43 44 F factory defaults 13 33 firmware where to get the latest firmware 106 G get autoprovisioning template 96 GMT table 52 GMT time 52 H ha...

Страница 129: ...addressing setting 11 37 J jumper descriptions 30 jumper locations 30 L lease SIP server expiration time 60 63 LEDs 32 lengthy pages 70 line input specifications 5 line output specifications 5 Linux setting up a TFTP server on 116 local SIP port 60 log in address 41 loudspeaker type 31 loudspeaker cabling wiring 31 low power mode amplified outputs 23 M MGROUP MGROUP Name 69 mounting an amplifier 1...

Страница 130: ...gin 59 login 41 restoring the default 11 37 payload types 5 play audio locally door sensor 79 point to point configuration 65 polycom default channel 70 polycom emergency channel 70 polycom priority channel 70 port local SIP 60 remote SIP 60 posix timezone string timezone string 47 POST command 109 power input 5 power LED 13 32 power connecting to paging amplifier 23 priority assigning 70 product ...

Страница 131: ...sor setup parameters 71 77 sensors 79 server address SIP 59 service 118 set time with external NTP server on boot 47 SIP enable SIP operation 59 local SIP port 60 user ID 59 SIP session initiation protocol 4 SIP configuration 57 SIP configuration parameters outbound proxy 60 63 registration and expiration SIP server lease 60 63 unregister on reboot 60 user ID SIP 59 SIP registration 59 SIP remote ...

Страница 132: ...ID for SIP server login 59 username changing for web configuration access 45 default for web configuration access 41 restoring the default 11 37 using the amplified outputs 23 V verifying network link and activity 32 power on 32 VLAN ID 55 VLAN Priority 55 VLAN tagging support 55 VLAN tags 55 volume 36 multicast volume 47 ring volume 47 sensor volume 47 SIP volume 47 volume adjustment 34 volume bo...

Страница 133: ... CyberData Corporation web access username 11 37 web configuration log in address 41 web page navigation 38 web page navigation 38 wget free unix utility 109 Windows setting up a TFTP server on 116 wiring 31 wiring ac plug 115 ...

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