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MAKING SINGLE OR DOUBLE ESPRESSO

1.  Remove lid from water reservoir. Lift off base and fill 

with fresh, cold water. Replace reservoir and lid.  
Using tracks as a guide, slide back into position and 
push down firmly.

2.  Ensure plug is inserted into back of unit, then insert 

plug into power outlet and turn switch to ON position.  
The LCD will illuminate and show PREHEATING. Once 
complete, the screen will say, READY, PLEASE SELECT. 

3.  Place a mug on drip tray, then press   once, 

without a capsule inserted,

 to run a rinse cycle.

4.  The machine is now ready to use.

Press 

 once for single espresso and twice 

for double espresso.

Use lever to open  
brew head. 

1.

3.

Insert an 
espresso capsule 
and close brew 
head.

2.

4.

Place cup on the tray

NOTE: 

Top level of  

tray can be removed  
to accommodate a  
larger mug.

TROUBLESHOOTING

Espresso/Cappuccino/Latte Machine

E S P R E S S O   D E F I N E D

QUICK REFERENCE GUIDE

BEFORE FIRST USE

Problem: Machine does not have power. 

Solution: 

•   Make sure the cord is securely plugged into the unit 

and outlet.

•   Reset your home’s circuit breaker.
•   Confirm the power has been turned on and the 

controls and LCD are illuminated.

Problem: Machine will not brew.
Solution:

•   Turn off and unplug the machine for 30 seconds or 

more. When you plug the machine back in, be sure to 
turn the power back on.

•   Make sure there is water in the reservoir.
•   Make sure the reservoir is properly installed.
•   Make sure brew head is completely closed.

Problem:  Chlorine or mineral taste in coffee.
Solution:

•   Consider using bottled or filtered water.

Problem:  Doesn’t brew a full cup.
Solution:

•   Turn off and unplug the machine for 30 seconds or 

more. When you plug the machine back in, be sure to 
turn the power back on.

•   Decalcify the machine (refer to page 9 of instruction 

manual).

Problem: The used capsule will not fall into the 

capsule container.
Solution:

•   Check to see if the capsule container is full. Empty 

the capsule container and then try again. (You may 
need to manually remove the used capsule from the 
brew head.)

Problem: I want to reset the espresso/

cappuccino/latte programming.
Solution:

•   See page 7 

of instruction manual

 for instructions.

Problem: Machine turned off.
Solution: 

•   The machine’s energy-saving mode puts unit to sleep 

after 30 minutes of nonuse. Simply lift the brew head 
lever up or select any button to “wake up” your unit.

Problem: Espresso is too hot, or not hot enough.
Solution:

•    See page 7 for setting your brew temperature.

•   Heat your cup prior to use by filling with hot tap 

water. Let it rest for 10 seconds and then empty prior 
to making coffee.

Problem: Milk does not froth.

•    First, try removing silver pin from top of frothing 

mechanism. Wipe or rinse pin and replace in unit.

•    If problem still persists, clean the steam/frothing 

wand. See page 9 of instruction manual for 
instructions.

Problem: The indicator light will illuminate, but 

espresso does not flow.
Solution: 

•   The espresso dispensing nozzle is clogged. The 

loaded espresso capsule can be damaged. Wait for a 
short period of time before opening the lever and 
then try with a new capsule.

Problem: Produced little or no crema.
Solution: 

•   Coffee has natural-occurring oils which may clog the 

espresso nozzle. To clean, regularly run a brew cycle 
with water only.

Problem: The water does not flow through the 

espresso dispensing nozzle.
Solution: 

•   Coffee has natural-occurring oils which may clog the 

espresso nozzle. To clean, regularly run a brew cycle 
with water only.

Problem: The brew button flashes for a long 

time. When is the espresso machine ready for 

use?
Solution: 

•   The espresso machine takes approximately 2.5 

minutes to heat up.

PG-36596-ESP

©2019 Cuisinart

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