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28

Error Codes

Control Valve Error Code Diagnosis

Under normal operating conditions, when your control valve is in the “in service” position, the display should alternate 
between the current time of day and the number of days remaining (for filters and time clock softeners) or gallons
remaining (for metered softeners) until the next regeneration.  This is the “home display.” If the valve is currently going 
through a regeneration cycle, the display will show the cycle step on the left side of the display and the number of minutes 
remaining in that step on the right side of the display.  If any other information is being displayed, then the valve is 
informing you of an issue.  There are five error codes which could indicate an issue with the control valve.  When an 
error is being displayed, the valve will be in a stopped position, and the buttons will not respond to being pressed.  Even 
if the cause of the error code is corrected, the error code will not clear until the power supply has been disconnected and 
reconnected (this will be referred to as “cycling” the power).  All error codes are displayed as the letters “Err” followed by a 
flashing number 2-6:

Error 2

 - Valve is searching for homing slot.

Allow valve to continue running.  If the homing slot is found, the valve will return to the home display, otherwise, another 
error code will appear.  

Error 3 

- No encoder slots are being seen.

This occurs when the motor is running, but the encoder is not seeing any of the slots in the encoder wheel.  This can 
happen if the encoder has been disconnected, but most commonly occurs when debris in the valve body has stopped the 
piston, causing the encoder wheel to be unable to turn.
 

1. Check encoder connection.  If the encoder is plugged in and snapped into place, skip to step #2 below.  If 

 

    encoder is disconnected, reconnect it and cycle power to clear the error.

 

2. Disconnect powerhead from valve body, cycle power to clear the error code. Manually cycle the powerhead  

 

 

    through the regeneration cycle steps to verify that the motor can cycle properly while the powerhead is 

 

    disconnected from the valve body.  If the error 3 does not reappear, skip to step #3 below.  If the error 3 does    

 

    reappear, order a board & motor kit to replace the circuit board & motor.

 

3. Remove piston and seals from the valve body and inspect valve body for debris.  Replace the seal & spacer kit.  

 

    Inspect piston and replace piston if Teflon coating is worn

Error 4 

- Unable to find homing slot.

 

1. Check encoder wheel for debris.

 

2. Cycle power.  Valve should either find home or go to a different error code.  If error 4 returns, replace 

                 powerhead assembly.

Error 5

 - Motor overload.

This occurs when the motor current is too high.  This could be caused by an issue with the motor itself, but is typically 
caused by friction in the valve body
 

1. Disconnect powerhead from valve body and cycle power to clear the error code. 

 

2. If the error 5 returns, replace the motor. Otherwise, manually cycle the powerhead through the regeneration 

 

    cycle steps to verify that the motor can cycle properly while the powerhead is disconnected from the valve  

 

 

    body. Either way, proceed to the next step.

 

3. Remove piston and seals from the valve body and inspect valve body for debris.  Replace the seal & spacer kit.   

 

    Inspect piston and replace piston if Teflon coating is worn.

Error 6 

- No motor current. 

This typically occurs if the motor cable has come unplugged from the circuit board.  Check that the motor cable is plugged 
into the circuit board and attached to the motor.  If this is not the issue, the motor or circuit board may need to be re-
placed.

No Display

If your display is blank, there is no power going to the circuit board due to one of the following factors:
 

• The electrical outlet is not powered or is switched off

 

• The power cable has come unplugged from the circuit board

 

• The power supply has come unplugged from your electrical outlet 

 

• The power supply has come unplugged from the control valve

 

• The power supply is not working

Содержание Optimizr MSF32-10D-S2

Страница 1: ...Signature 2 Signature 3 Optimizr Manual Installation Operation Manual...

Страница 2: ...Page 11 Master Programming Page 13 Utilizing Bluetooth Page 14 Control Valve Powerhead Assy Sig 2 Sig 3 Page 17 Valve Body Assembly Sig 2 Page 18 Bypass Assembly Sig 2 Page 20 Valve Body Assembly Sig...

Страница 3: ...rs may contain a carrier that attacks some plastic materials It is recommended that Teflon tape be used to seal plastic Noryl threaded fittings Softener Specifications General Specifications MSF32 10D...

Страница 4: ...ft water The surfaces of these beads are covered with so dium ions As hard water enters the mineral tank and comes into contact with the resin an exchange of ions takes place as dissolved Calcium and...

Страница 5: ...ue to back up of hot water DO NOT install the unit in an area of direct sunlight or where freezing temperatures may occur See Installation Diagrams for proper placement and plumbing connections A leve...

Страница 6: ...included All plumbing lines not requiring soft water should be connected upstream of the softener The brine tank drain line is gravity flow and must discharge below the overflow fitting The brine over...

Страница 7: ...h water Note This will permit the filtering media to become soaked while preparing the installation and will prevent the control valve from being plugged with floating material on initial backwash G R...

Страница 8: ...rtently be turned off Electronic Connections P Power Supply B Powered in Backwash Step Only Cycle 1 S Powered for Entire Regen Cycle Drain Line Connection 1 The drain line flow control assembly is pre...

Страница 9: ...ttings below 9 lbs as the water level in the brine tank will not reach the grid plate Control Valve Operation 1 Advance control valve to BACKWASH cycle 1 position and allow water to run to drain for 3...

Страница 10: ...d to an uninterrupted 115 volt outlet 3 Check that the time of day is set 4 Double check regeneration schedule 5 Make final check for leaks 6 Fill out warranty card online at www csiwater com 7 Leave...

Страница 11: ...flash 2 To set the Time of Day press the Set Change button First digit will flash Example 12 00 To change digit value press the Set Change button To accept the digit value press the Menu Enter button...

Страница 12: ...will return and finish the cycle where it left off prior to the power interruption When used without battery back up during a power failure the unit stops at its current point in the regeneration pos...

Страница 13: ...the scheduled time A setting of zero will cancel this feature Example Override every 7 days A 07 default setting or cancel setting A 00 Maximum is 29 3 Regeneration Cycle Step Times Steps 1 2 3 4 Exa...

Страница 14: ...the default password the first time you connect to it the app will ask you to enter the password After entering it the first time you should not need to enter it again unless it changes 3 BTLE Valve d...

Страница 15: ...ntrol 1 Change Time of day Press set to set time automatically based on device time 1 Set Backwash Frequency 1 Set Regeneration Time This sets the amount of days between backwash cycles Example For 2a...

Страница 16: ...uctions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer...

Страница 17: ...20001X124 1 3 Front Plate 20001X004 1 4 Encoder Wheel 20001X007 1 5 Main Gear 21001X120 1 6 Power Supply 20001X125 1 7 Back Plate 20001X005 1 8 Lower Front Base For Cover 20111X002 1 9 Motor 20016X00...

Страница 18: ...18 Valve Body Assembly Signature 2...

Страница 19: ...l Assy 7 0 GPM PVC 20017X264 1 7 Drain Line Fitting 1 2 NPT X 1 2 20017X255 1 8 Drain Retainer 20017X214 1 9 Brine Valve 20561X225 1 10 BLFC Assembly 5 GPM 20001X228 1 11 Brine Line Ferrule 20251X305...

Страница 20: ...t Qty 1A Meter Assembly Turbine Complete 20003X200 1 1 Plastic Bypass Valve Assembly 20561X292 1 2 Bypass Valve 3 4 Stainless Steel 20561X270 1 Bypass Valve 1 Stainless Steel 20561X283 1 1A 1 2 Bypass...

Страница 21: ...21 2 9 1 3 13 14 12 16 17 18 19 21 22 10 11 4 5 6 7 6A 8 15 20 Valve Body Assembly Signature 3...

Страница 22: ...57 1 6 Drain Line Flow Control Housing 20017X100 1 7 Drain Line Hose Barb Straight 20017X255 1 8 DLFC Clip 20017X214 1 9 Brine Valve 20561X225 1 10 Brine Line Flow Control Assy 20001X228 1 11 Brine Li...

Страница 23: ...No 1 D15 Bypass 20017X283 2 1 Female Straight Slip Set optional 20017X288 3 1 NPT Elbow Set 20017X284 4 1 NPT Straight Set optional 20017X289 5a Elbow Vertical Adapter Blank optional 20017X295 5b Elbo...

Страница 24: ...ver C To Replace Piston Assembly 1 Follow steps A1 A3 2 Disconnect the meter signal wire from the circuit board 3 Remove lower back base screws and detach lower back base 4 Remove screw and washer at...

Страница 25: ...om front of circuit board 3 Unscrew meter assembly nut from valve body 4 Remove meter from valve body and clean or replace as necessary 5 Reinstall meter nut and cable G To Replace Brine Valve 1 Follo...

Страница 26: ...over it Resin fouling Call dealer Find out how to confirm it Clean the resin and prevent future fouling Poor distribution channeling uneven bed surface Call dealer Check backwash flow Regenerate more...

Страница 27: ...n line and or flow control button Injector and or screen is plugged Clean or replace injector and screen No water in brine tank Check for restriction in BLFC Ensure safety float is not stuck Check bri...

Страница 28: ...alve body cycle power to clear the error code Manually cycle the powerhead through the regeneration cycle steps to verify that the motor can cycle properly while the powerhead is disconnected from the...

Страница 29: ...g from abuse including freezing improper or negligent handling shipping by anyone If the unit has not always been operated within the factory calibrated temperature limits and at a water pressure not...

Страница 30: ...30...

Страница 31: ...31...

Страница 32: ...32 CSI WATER TREATMENT SYSTEMS 710 Orange St Ashland OH 44805 l PH 419 281 6829 l FAX 419 281 2375 www csiwater com 11 17...

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