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26

Troubleshooting Guide

SYMPTOM

PROBABLE CAUSE

CORRECTION

1. Softener Fails to 

    Regenerate 

    Automatically

Power supply plugged into 
intermittentent or dead power source

Connect to constant power source

Disconnected meter cable

Reconnect cable

Improper control valve 
programming

Reset program settings

Defective power supply

Replace power supply

Meter is dirty or defective

Clean or replace meter assembly

Defective Drive motor

Replace motor

2. Regeneration at 

    Wrong Time

Time of day improperly set, due to 
power failure

Reset time of day programming and 
install 9-volt battery.

Regeneration time set improperly

Reset regeneration time programming

3. Loss of Capacity

Increased raw water hardness

Increase hardness setting or decrease 
days between regeneration

Brine concentration and or / quantity

Keep brine tank full of salt at all times. 
Clean it yearly. Salt may be bridged. 
If using a salt grid plate, ensure refill 
water is over it. 

Resin fouling

Call dealer. Find out how to confirm 
it. Clean the resin and prevent future 
fouling. 

Poor distribution, channeling (uneven 
bed surface)

Call dealer. Check backwash flow. 
Regenerate more frequently

Internal valve leak

Call dealer. Replace spacers, seals 
and / or piston

Resin age

Call dealer. Check for resin oxidation 
caused by chlorine.  Mushy resin.

Resin loss

Call dealer. Check for correct bed 
depth. Broken distributor tube. Air or 
gas in bed: well gas eliminator. Loose 
brine line. 

4. Poor Water Quality

Check items listed in #1, #2, and #3

Bypass valve open

Close bypass valve.

Channeling

Check for too slow or high service 
flow. Check for media fouling.

5. High Salt Usage

High salt setting

Lower brine tank refill time

Excessive water in brine tank

See symptom #7

Constant flow through the unit

Indicates plumbing leak (e.g. toilet 
tank)

Regenerating too frequently

Lower hardness setting or increase 
days between regeneration.

6. Loss of Water Pressure

Scaling / fouling of inlet pipe

Clean or replace pipline. Pretreat to 
prevent.

Fouled resin

Clean resin. Pretreat to prevent. 

Improper backwash setting

Backwash more frequently

Содержание Optimizr MSF32-10D-S2

Страница 1: ...Signature 2 Signature 3 Optimizr Manual Installation Operation Manual...

Страница 2: ...Page 11 Master Programming Page 13 Utilizing Bluetooth Page 14 Control Valve Powerhead Assy Sig 2 Sig 3 Page 17 Valve Body Assembly Sig 2 Page 18 Bypass Assembly Sig 2 Page 20 Valve Body Assembly Sig...

Страница 3: ...rs may contain a carrier that attacks some plastic materials It is recommended that Teflon tape be used to seal plastic Noryl threaded fittings Softener Specifications General Specifications MSF32 10D...

Страница 4: ...ft water The surfaces of these beads are covered with so dium ions As hard water enters the mineral tank and comes into contact with the resin an exchange of ions takes place as dissolved Calcium and...

Страница 5: ...ue to back up of hot water DO NOT install the unit in an area of direct sunlight or where freezing temperatures may occur See Installation Diagrams for proper placement and plumbing connections A leve...

Страница 6: ...included All plumbing lines not requiring soft water should be connected upstream of the softener The brine tank drain line is gravity flow and must discharge below the overflow fitting The brine over...

Страница 7: ...h water Note This will permit the filtering media to become soaked while preparing the installation and will prevent the control valve from being plugged with floating material on initial backwash G R...

Страница 8: ...rtently be turned off Electronic Connections P Power Supply B Powered in Backwash Step Only Cycle 1 S Powered for Entire Regen Cycle Drain Line Connection 1 The drain line flow control assembly is pre...

Страница 9: ...ttings below 9 lbs as the water level in the brine tank will not reach the grid plate Control Valve Operation 1 Advance control valve to BACKWASH cycle 1 position and allow water to run to drain for 3...

Страница 10: ...d to an uninterrupted 115 volt outlet 3 Check that the time of day is set 4 Double check regeneration schedule 5 Make final check for leaks 6 Fill out warranty card online at www csiwater com 7 Leave...

Страница 11: ...flash 2 To set the Time of Day press the Set Change button First digit will flash Example 12 00 To change digit value press the Set Change button To accept the digit value press the Menu Enter button...

Страница 12: ...will return and finish the cycle where it left off prior to the power interruption When used without battery back up during a power failure the unit stops at its current point in the regeneration pos...

Страница 13: ...the scheduled time A setting of zero will cancel this feature Example Override every 7 days A 07 default setting or cancel setting A 00 Maximum is 29 3 Regeneration Cycle Step Times Steps 1 2 3 4 Exa...

Страница 14: ...the default password the first time you connect to it the app will ask you to enter the password After entering it the first time you should not need to enter it again unless it changes 3 BTLE Valve d...

Страница 15: ...ntrol 1 Change Time of day Press set to set time automatically based on device time 1 Set Backwash Frequency 1 Set Regeneration Time This sets the amount of days between backwash cycles Example For 2a...

Страница 16: ...uctions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer...

Страница 17: ...20001X124 1 3 Front Plate 20001X004 1 4 Encoder Wheel 20001X007 1 5 Main Gear 21001X120 1 6 Power Supply 20001X125 1 7 Back Plate 20001X005 1 8 Lower Front Base For Cover 20111X002 1 9 Motor 20016X00...

Страница 18: ...18 Valve Body Assembly Signature 2...

Страница 19: ...l Assy 7 0 GPM PVC 20017X264 1 7 Drain Line Fitting 1 2 NPT X 1 2 20017X255 1 8 Drain Retainer 20017X214 1 9 Brine Valve 20561X225 1 10 BLFC Assembly 5 GPM 20001X228 1 11 Brine Line Ferrule 20251X305...

Страница 20: ...t Qty 1A Meter Assembly Turbine Complete 20003X200 1 1 Plastic Bypass Valve Assembly 20561X292 1 2 Bypass Valve 3 4 Stainless Steel 20561X270 1 Bypass Valve 1 Stainless Steel 20561X283 1 1A 1 2 Bypass...

Страница 21: ...21 2 9 1 3 13 14 12 16 17 18 19 21 22 10 11 4 5 6 7 6A 8 15 20 Valve Body Assembly Signature 3...

Страница 22: ...57 1 6 Drain Line Flow Control Housing 20017X100 1 7 Drain Line Hose Barb Straight 20017X255 1 8 DLFC Clip 20017X214 1 9 Brine Valve 20561X225 1 10 Brine Line Flow Control Assy 20001X228 1 11 Brine Li...

Страница 23: ...No 1 D15 Bypass 20017X283 2 1 Female Straight Slip Set optional 20017X288 3 1 NPT Elbow Set 20017X284 4 1 NPT Straight Set optional 20017X289 5a Elbow Vertical Adapter Blank optional 20017X295 5b Elbo...

Страница 24: ...ver C To Replace Piston Assembly 1 Follow steps A1 A3 2 Disconnect the meter signal wire from the circuit board 3 Remove lower back base screws and detach lower back base 4 Remove screw and washer at...

Страница 25: ...om front of circuit board 3 Unscrew meter assembly nut from valve body 4 Remove meter from valve body and clean or replace as necessary 5 Reinstall meter nut and cable G To Replace Brine Valve 1 Follo...

Страница 26: ...over it Resin fouling Call dealer Find out how to confirm it Clean the resin and prevent future fouling Poor distribution channeling uneven bed surface Call dealer Check backwash flow Regenerate more...

Страница 27: ...n line and or flow control button Injector and or screen is plugged Clean or replace injector and screen No water in brine tank Check for restriction in BLFC Ensure safety float is not stuck Check bri...

Страница 28: ...alve body cycle power to clear the error code Manually cycle the powerhead through the regeneration cycle steps to verify that the motor can cycle properly while the powerhead is disconnected from the...

Страница 29: ...g from abuse including freezing improper or negligent handling shipping by anyone If the unit has not always been operated within the factory calibrated temperature limits and at a water pressure not...

Страница 30: ...30...

Страница 31: ...31...

Страница 32: ...32 CSI WATER TREATMENT SYSTEMS 710 Orange St Ashland OH 44805 l PH 419 281 6829 l FAX 419 281 2375 www csiwater com 11 17...

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